Really loved this place, even though I didnt rent here everyone I spoke to was kind, courteous, respectful, and very accommodating. Katie was great as well as Brad, I will definitely keep you guys in mind if I ever am in the market for another place.

Lived here for 3 years, never had any issues! Facilities always quick to fix anything broken. Nice to have parking spot in indoor garage. Pool great to have access to. (Unfortunately was closed this year due to Covid).

I lived here for a year and the living experience was great. Never had an issue.

A place to call home, family own business very pleasant and professional management. I lived here and feel very safe and happy. I highly recommend this place for family and friends. I didn’t feel that living in apartment, always feel like home.

I lived in these apartments for 4 years. I highly recommend this place! When Im looking for a landlord/apartment, Im looking for a few foundational things: 1) can I communicate clearly with the landlord, and 2) when things are broken, do they get fixed? There are other things, of course, but you have to start with those. Innsbruck Villa passes both with flying colors. Management was always responsive and easy to contact if needed. The pool, sidewalks, and common areas (entryways, laundry room, etc) were kept in good condition and were always clearly communicated about. The apartments themselves were kept up well. Which brings me to the real joy of living at Innsbruck: the maintenance crew. The maintenance crew was amazing-- they would respond quickly (often in less than 1 business day) to even minor fixes and complaints. Repair requests due to normal wear and tear were dealt with as quickly and thoroughly as major repairs (which I had no need to request personally during my time). This is the kind of responsiveness I would expect from a building with much higher rent than I was paying. My apartment building was in good condition throughout my stay, and I believe this is because of the attentiveness of the maintenance team, who really seem to care about the buildings and the quality of their work. They were always polite and respectful of me as a tenant and of the space (such as cleaning up messes after themselves). I cant praise the maintenance crew enough--thanks for making my time at Innsbruck so great!

This was my first apartment on my own. It was clean, very well maintained, and I felt very safe here. The singular issue I would have changed was that the washing machines were very small which was annoying when you pay by the load. Otherwise, utility costs were quite low (I was in a first floor unit) and I honestly dont think I ever even had a maintenance issue.

Over-all, it was good.Pros:I think its a family owned property, so no headache calling corporate tie. Brad is the person to talk to, occasional he may try to scare you by saying Legally I have 24hours notice :).Bus frequency to downtown on weekdays, not on the weekends. But if you walk a mile down to Silver Lake Village Shopping Center, you can get a bus during weekends.Residential neighborhood.Lots of closets.Reasonable maintenance turnaround time.Centralized heating, water, car garage spot and trash built in your rent.Shared covered garage with surveillance.Swimming pool in summer about 5 months in a year, since it will be frozen closed during winter.Vinyl floor for kitchen and dining room.Reasonable snow removal during winter.Online tools to pay rent, email receipt.Month on Month after your first lease with some additional fee.One calendar month notice period, at the end or month on month / lease end.Controlled hallway with surveillance.Patio storage, if you choose a patio unit.No Non-refundable deposit compared to some greedy apartment managements.Rent was reasonable for whats in the property.Cons:No kids play area in the property, but you may walk a mile to get to the public parks.small kitchen countertop.Wooden flooring on the 2nd and 3rd level, so you may hear people walking heavy above you, occasionally.Manual key entry for controlled hallway.No package holding mailbox. If UPS or Fedex was lucky to enter the controlled hallway they might leave it in-front of the door in absence of you.Coin laundry, so need quarters.Limited visitors guest parking, you cant have more guests at the same time.No heating or power sockets to use block heater in the garage to keep your car battery Warm during brutal winter.Small bathroom Mirror.Things can be improved :One thing doesnt make any sense to me was, during the time signing the lease, they called my previous apartment leasing office to verify my behaviour/tenure Mateer properties was ready to trust some random apartment leasing office feedback, but they are not ready to trust the new tenants even after the background check? What if the old landlord is bad? You believe a bad landlord but not a good tenant after complete background? :)

Not only did I live here I also worked for innsbruck villa, the staff there are wonderful people always willing to help no matter what the issue! if you havent lived here you should!

Ok apartments, relatively cheap.

Just looking