Their telephone does not answer and suggest that make appointment on their website. I did go to their website and made appointment. I did not get any confirmation from them, so I started calling several times to check is the appointment is valid. In any case, I did vacuum the carpet (as recommended by them) and clear the floor, but they did not show up. This is very irresponsible. Will not use them anymore.

Employees are fine, but the company is unscrupulous. After hiring them to clean our carpet, we noticed several areas which didnt come clean. After repeated calls, a guy named either Jamie or Jared (his phone says Jared, but he said he was Jamie) scheduled a 2nd cleaning. No one showed, no one called, and none of my phone calls has been answered. Beware! You wont know if the carpet is cleaned until its dry, and by then, the cleaners will be long gone!

We are a family that likes to do everything Organic. I believe this company believes so as well, however, their follow through after the initial service is quite poor. I booked them to come back to do some touch up and they did not get back to me to say they were backed up on the scheduled day, I had to call numerous times. They apologized an rescheduled and put us first on the list for a new day and again no call, no show. Left messages, no one answering the phone during office hours.Unfortunately, I cannot recommend this company.

This company is the real freakin deal! The landlord hired some cheap cheap company to come in any clean my carpets.None the less they did an absolute wretched job and the carpet looked worse and took days to dry up. Was referred to this company by a coworker. They did an absolute amazing job. The solution they used was so fresh and had no chemical smell. Carpets turned out so good. Very grateful I found a local temecula carpet cleaning company!

Kudos to this company for scheduling with very little notice.Henry phoned to let me know when he was arriving. I was very pleased with the outcome of the whole house carpet cleaning! This was the BEST job yet! I have used this company in the past. The high traffic areas werevery dirty but Henry showed patients with extra work on those areas. As long as the dirt does not reappear, within reason, I will gladly have Natural Organic Cleaning Service come again.

This company is fantastic. My carpets were so dirty and I had a baby on the way. I didnt want my new born all over the dirty carpet but didnt want my baby to breath in the toxins of traditional carpet cleaning. This solution is truly GREEN! The service tech even showed me the solution, it was as raw organic as it gets. They did a great job and it smelled lovely. Thank you!!

John was great! Very nice and polite! Took out a nasty coffee stain I couldnt get out! It is nice to have a great carpet cleaning company in murrieta! Thank you!

Called this company last saturday in a last minute emergency. Tenants were moving into one of my rental homes and the steam cleaner I hired did a horrible job and the carpets smelled horrid. They had a technician come out within 2 hrs of calling them. They took out the old mildewy smell left by the other cleaner, and my tenants were able to move in on time. Thank you to steve and tony the technicians for working hard and doing a detailed job. Will use for all my rentals in the future!

Loved their service! Called them because my 2 year old plays trains on the carpet all day and made the family room a mess with food stains. They literally took out every stain.... didnt even think that was possible.... I love they use all organic products so I dont have to worry about my son on the carpet with chemicals. Thanks guys will use again.

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