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Ameri Care Services
526 S Walnut St, Murfreesboro, TN 37129, United States
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Ja
Review №1

I had an amazing experince with this company! I have, and will continue recommending them to my friends/family. Your company is blessed to have such a hard worker like Darren Kidd working for you! Keep up the great work Darren, we appreciate it !

Ro
Review №2

Darren Kidd was helpful and professional. Provided me a fair quote and answered all of my questions. Highly recommended. I would use them again.

Ke
Review №3

Darren Kidd did a phenomenal job. He knows how to treat mold in a crawl space like no one I know. What a pro!

Ga
Review №4

Great people at this office. i have been using them since we moved in.I get treated every three months and the great thing i also like is if needed between service dates

Ba
Review №5

Travis is a very conscientious technician. He makes sure everything we want him to do is done and even more. We have never had to recall him for any issues. Also, setting up the appointments are very easy and accommodating. Very friendly personal.

AO
Review №6

We have used their services for over 10 years and each time they never disappoint. Travis has been our go to guy for anything and everything we love him and are so grateful for him. He truly is the best of the best.

Su
Review №7

I have used AmeriCare services in Murfreesboro, TN, since 2014 and have always been pleased with their professionalism, dependability, and responsiveness. Everyone, from the ladies who take my calls, to the technicians who visit my home quarterly, are exceptional! I have a technician, Matt, who has become my “requested technician” and someone I depend upon for his expertise, friendliness, and patience. (I ask a lot of questions.) Thank you, Matt, for protecting my home from all the unwanted visitors!

Ko
Review №8

Ameri Care has serviced my house for over 5 years. Matt is always on time and professional. He makes sure to spray ever inch and even sweeps down the cobwebs outside. The office team calls with reminders when Im due for my quarterly and they always have a time available thats convenient. I recommended them to my mom and she has the same great service.

Do
Review №9

Had an emergency and although they were completely scheduled, they rapidly came out to handle the problem. They were polite, and did a great job and followed up with me later in the week. Highly recommend them

Pr
Review №10

Ameri Care did an awesome job on my house. Darren was super professional. We were concerned with some spiders we had seen when we first got the house. Darren took time to thoroughly examine every inch of the property. Haven’t seen a spider since! Thank You Darren and the Ameri Care team!

He
Review №11

We love TRAVIS. He is honest friendly and does an amazing job with our house. We trust him and that’s a big deal when you have lots of kids and a zoo of animals that could be impacted by bugs or the treatments

Kr
Review №12

Great company to work with! So helpful and professional! Darren Kidd was friendly, knowledgeable, and professional. I call them for all our pest control needs.

Jo
Review №13

Darren from Ameri Care came out today and did the inspection of my crawl space. He was on time, professional, and very honest. Its good having trustworthy folks to work with in handling mold issues.

Vi
Review №14

Travis is the best! I really appreciated his kindness and expertise when walking me through the process. He answered all my questions and made sure we were taken care of. We will definitely continue to use Ameri Care because of him!

jo
Review №15

Darren is the best at what he does. When we first moved into the house we were concerned about mold in the crawlspace area and he took all of our worries away. He gave us certainty and we will use him for every need in the future!

M
Review №16

We have had the pleasure of having our home taken care of by this service! Steve has been great and once we found out that we hadChicago in common it meant even more!Thank you for the great pest control and conversations!

Da
Review №17

Theyre top notch in my book. When you need them. Theyll be there to get the job done. The technician are great and the scheduler will work with you to fit your needs. I can only say so much. Give them a call 📞

Ri
Review №18

We use AmeriCare services for Travis. Travis takes great care of our business and personal home. He is always on time, professional, and courteous. Travis goes above and beyond other techs. Thanks taking care of our pest control needs.

Ke
Review №19

I have been living in this great country for 44 years and by far this is one of the best company that I have come across. I am in process of purchasing a house and made a last minute decision to have termite inspection done. I only had 3 hours and Janelle made that possible and send out Michael and he was so pleasant to work with and he answered all of my questions with respect. I would defiantly recommend this company to my family, friends, neighbors and community.

Be
Review №20

I have worked in property management for 4 years and all four of those years, Travis Hawley has been our technician. I cant say enough good about him, he is timely, efficient, knowledgeable and a real go getter. It would be nice if all the technicians had his drive and personality! All our tenants love him as well.

Li
Review №21

Steve is the best. Very quality oriented and customer service is top notch.

A
Review №22

Travis does an excellent job on our home. He always is friendly and very knowledgeable about our pest problems. We have been with them for years and we only allow Travis in our home. Highly recommend Travis.

An
Review №23

My son’s technician Matt did a great job and advise there may be a water issue on the foundation and he notify us and his company Americare. We’re waiting for someone to call us regarding that and they will be coming out for a free estimate/inspection

Br
Review №24

We are very pleased with the services provided by this company. We really appreciate Travis and his expertise! We love having him treat our office to make sure we do not have a pest problem at our place of business. We recommend Travis and Americare 100%!

Li
Review №25

We love Travis!! My mom recommended he do our home regularly bc they feel he always does quality work and today we know why! He is efficient and goes above and beyond.

Be
Review №26

We love Steve! He truly cares about his customers and does a great job. I highly recommend and wouldn’t use anyone else!

Je
Review №27

Travis treats my place of employment, is always professional and courteous, takes into account that this is a business! As a result, I am going to change my current service at my home to Ameri Care. Travis is an employee to be proud of and I hope he is appreciated by his company as much as he is by ours.

Sh
Review №28

I am very pleased with this company. Darren Kidd came out and put my mind at ease. He made sure I understood the problem and led me in the direction that this particular situation needed. I will do more business with AmeriCare in the future!

Mi
Review №29

Matt and Tony were amazing! Their attention to detail was impeccable.

An
Review №30

We’ve used AmeriCare for our pest control service for years and wouldn’t dream of using anyone else. They have always addressed our needs and even made extra trips back to our house if we had a pest issue that wasn’t resolved. An extremely nice young man named Dakota came to our house today to give us a second treatment for roaches at no cost to us. I thoroughly enjoyed talking to him as he treated our house. We have never encountered an employee in person or over the phone who was anything except friendly and helpful. I would recommend AmeriCare to anyone needing a wonderful company for pest control.

ti
Review №31

We have used AmeriCare for years now. Our technician has been different people, currently we request Allen. I just want to say for all the years weve been with you guys, the customer care is always great. From when we receive the call for our quarterly service up to when the technician get to the house. Allen, our regular technician goes above and beyond every time he comes by. I just want to let you guys know that we really appreciate Allen, you guys for all you do. Thanks, Tim & Brenda Carney.

Mi
Review №32

Travis was amazing! We really appreciated his time and expertise. Highly recommend Ameri Care Services.

De
Review №33

I’ve had Travis Hawley come out to do my pest control services multiple times now & he has always done an excellent job. 🌟🌟🌟🌟🌟 I have recommended this company to multiple people & will continue to do so. Thanks Travis & AmeriCare for keeping the pests out of my home.Deb 😉

St
Review №34

Great company. I have been under the quarterly contract for several years at this point and every interaction is great. Almost every technician that has been to my house has been pleasant, knowledgeable, and a great person to chat with. Cant recommend them enough.

Di
Review №35

Thank you for many years of great service. I would like to recognize Travis Hawley for his professionalism and knowledge in keeping our home pest free.

Ja
Review №36

I have used Americare for a few years and have been very pleased with their service. I have quarterly pest control inspections and treatments and exclusively have Travis Hawley as my tech. I know if Travis comes everything will be taken care of. He is very pleasant and professional.

Ku
Review №37

Love these guys! Steve is the best! He is always professional and great to talk to.

Kr
Review №38

The company came highly recommended by a friend and we couldnt be happier with our choice to utilize them for our pest control needs. They preemptively call to keep us on our regular schedule. They are always courteous. We made a special request to have Steve be our dedicated resource and he has been amazing to work with! He is incredibly knowledge and goes above and beyond. He has taught me so many tips and tricks for avoidance of pesky insects. And he is always mindful of our kids and furbaby when choosing products to treat our home. We cannot recommend enough!

Em
Review №39

Travis always provides a great service and is awesome with communication prior to and during services. Hes extremely knowledgeable and is always going above and beyond!

An
Review №40

Theyve been servicing my home with care for 15 years. Everytime, such kind and considerate employees.

ri
Review №41

Have used Americare since we moved here from Ohio 3 years ago. We always request Travis for our pest control and mosquito services. He is thorough, timely and goes above and beyond.

Ke
Review №42

The service was professional and informative. The technician Travis was a great help. Thanks!

Wa
Review №43

I have been using AmeriCare for years and I’m a Travis only account.Travis is courteous and very knowledgeable and he takes his job seriously. My hats off to Travis👍

Te
Review №44

Darren kidd did an excellent job and was very punctual in his response time

Li
Review №45

Steve is fabulous at his job. I have a history with him and Americare. When I lived on Enon Springs Rd in Smyrna he REALLY helped me. I had a terrible fly infestation and he worked so hard and was so faithful. He was able to find the source of how they were getting in and he was able to eradicate them (it was not an easy fix). I moved out of state and came back to Smyrna this summer. I called Americare and was praying Steve did not retire!! I am so grateful to have him coming to take care of my home. He was one of the kindest persons I have met and very, very good at his job. Americare, he really makes your company shine!

Sa
Review №46

We have been using AmeriCare to take care of our home for years. Ive known that AmeriCare is an excellent company since I was a kid and my parents hired them to care for my childhood home. Steve is an excellent technician, is always kind and professional, and is very attentive to our needs. Will be using AmeriCare for years to come!

Ca
Review №47

Travis takes very good care of our home. He always lets me know when he’s coming.

Ni
Review №48

Travis was great! He was super kind + helpful.

Tr
Review №49

I have used AmeriCare for over 6 years and they have always provided the BEST service to me and my company. Everyone there goes the extra mile to help us; Jennifer Clark is wonderful to work with and is so helpful in getting our scheduling done. Scott Palumbo is great to deal with also; he always returns my calls and is more than happy to help me when were in a pinch. Jacqueline and all the folks there are great to work with and I highly recommend AmeriCare to everyone that I meet. They go above and beyond!!! Love them!!

Pa
Review №50

Everyone involved in my process was very polite, courteous and prompt, from Customer Service to the Technician that came to our home. We gladly and highly recommend AMERICARE!

Te
Review №51

I currently work at Ameri Care. I enjoy the family atmosphere and the opportunity to help our customers everyday.

Br
Review №52

Steve did an outstanding job today! Hes very polite, professional, and knows what hes doing.

Ch
Review №53

When I call for services I make sure I request technician Steve. He is ALWAYS on time, extremely polite, and thoroughly does his job. We especially appreciate the fact that he takes the time to educate. He tells us why and how certain bugs keep coming into the house and how to prevent them as best as we can. Thank you Steve! Your part of the family now.

La
Review №54

I highly recommend Ameri Care Services! I submitted an web inquiry last night and heard from the manager within an hour and he was scheduling service for the following day. Robert came out and provided additional great customer service and gave us some valuable information to help maintain our property. Services are affordable and very reasonable too!!

An
Review №55

DO NOT USE THEM UNLESS YOU WANT THEM BLOWING UP YOUR PHONE! They call every single day multiple times a day after we told them wed call back to schedule. Then theyre rude when you dont immediately want to schedule with them. Were no longer using them just because theyre so disrespectful and unprofessional calling both phones every single day multiple times a day

M
Review №56

I’ve used Americare Services for several years. All workers have been prompt and courteous. Today Jim Nelson was out to inspect my crawl space. He did and outstanding job. My easy breathe system is working fine and all dry down in the crawl space.- Mark

Sh
Review №57

This was another quarterly service inspection and spray. Americare always shows within or before the agreed upon time slot. They always use shoe covers even when the house has been covered in drywall dust! And with it being wet and drizzly today as in past appts when unable to completely check and spray outside, they always return next sunny weekday to complete service! Americare also did my termite mitigation and continues to due the yearly check. No sign of termites! Thank you!!

Ka
Review №58

Jim Nelson did a great job with our termite inspection. Great communication, showed up on time, and his work was efficient and thorough. Very professional service.

Ta
Review №59

Ameri Care Services has been great to work with and is professional and timely with their treatments and inspections. Jim Nelson was thorough with the crawl space inspection and very nice and professional. Thank you for all your help!

St
Review №60

Jim Nelson was professional, friendly and knowledgeable about termites. He took great care of us. I have used this company for years and they have never disappointed. I would recommend them to anyone. Thank you, Americare.

El
Review №61

We’ve been with the Americare company for 10+ years. Steve has been our technician for much of that time. He is very professional, courteous, and knowledgeable. It’s always a pleasure to have him come out to do our pest control!

Ka
Review №62

We always have great service from Americare! We highly recommend them. Jim Nelson was super friendly and helpful.

Bj
Review №63

Travis Hawley provides 5 star service!!

Li
Review №64

The year 2020 has not been a good year. Besides all the COVID craziness, we were visited by a family of skunks in our crawlspace at the end of January, beginning of February. We decided to use AmeriCare. They quickly came out and remedied the problem: trapping the skunks, cleaning out the skunk mess, sanitizing the crawlspace, and sealing points of entry in our crawlspace to prevent this happening again. We were guaranteed the sealed areas would prevent any pests to get in for years.Well, fast forward 6 months and those stinky pests came back. They somehow got through the seals. We immediately called AmeriCare and asked them to assist with the problem. They sent out pest control to assess the situation. Travis Hawley, the pest control technician surveyed the sealed areas and identified that the original point of entry was never sealed. Everywhere else in the crawlspace was done properly but not at the original point of entry, which was very odd. Travis set a trap for the skunks and called his supervisor. He let us know that someone for the “sealing” department would be contacting us soon.3 days pass and no phone call. I called Americare on the 4th day. They stated the supervisor Lance would be calling me. Lance never called me. 5th day, I called morning, lunch, and evening. Still Lance was unavailable. When they said he would be available at so and so time, he wasn’t available when that time arrived. He never called me back and I could never reach him. The answering clerks who forward your call to the appropriate party were always rude when I would call to ask for him. And it wasn’t a blatant rudeness, it was that mean kind of rude, where they know it’s you calling again and they make a fake, not personal, professional tone as if you’re the stupid person on the line. I did NOT appreciate being treated this way. If they were experiencing what I was experiencing, (imagine skunks spraying every time your HVAC kicks on because the noise startles them. Imagine the smells you cannot escape because it is living underneath your feet) they would not want to be treated the way those ladies did to me on the phone. Lance would not like getting the runaround from a supervisor whose company completed an incomplete job 6 months prior. It was not right.I was so infuriated and frustrated with Americare. The only reason I am writing this review is not because of all the bad. It was because out of ALL the associates I had to interact with, the only shining light was Travis Hawley. During my attempts to contact Lance, he sent out Travis to come pick up the trap, about day 6. Travis was extremely courteous, kind, and genuine. He could not understand why/how the skunks were able to break through the barrier but he tried his best to remedy the situation. He also could not fathom why the seal was not done properly and why Americare was not expediting the situation. He sincerely felt my pain and stated he would be attending a certain meeting back at Americare to take over the job. He said my situation was ridiculous and that he would do the job himself to remedy it. He stepped to the plate and did what Lance was too “busy” to do.Americare needs to make sure they keep people like Travis. Someone who can assess a situation, admit accountability, communicate what the next steps are, and just follow through. It was all I was asking for. So THANK YOU, TRAVIS HAWLEY for saving my house of those wretched skunks! You are a lifesaver and deserve to be recognized by a satisfied customer. Thank you for manning up and taking care of business.

Ch
Review №65

I called the company in the morning after finding their website. I needed my home crawlspace inspected for mold because of Indoor air quality. They had an inspector out to my house within 4 hours, Darren Kidd. He told me what I needed to have completed and helped me think of potential ways to pay for the service. That was also helpful because I am on a fixed income. He was very polite.

Tr
Review №66

Jim Nelson came out to inspect work done by AmeriCare over the past few years.As with the installer Harry, Jim and the entire team at the office were fantastic to work with.I highly recommend AmeriCare for crawlspace moisture remedies. They took care of us.

Ma
Review №67

We have used them for Many Years 20+ our Guy is the Best

Xx
Review №68

After repeated calls and declining a terminte inspection we were billed for one anyway. Apparently Americare performed a unauthorized inspection that cannot be verified since no one in my home knew about or approved. I have tried to contact billing office but receive a voice mail box that cannot accept anymore messages because its full. This is shady and unprofessional. Today I noticed a finance charge is applied to my bill for their unauthorized work that we have not paid yet. I want this resolved.

Da
Review №69

Great service always!! Highly recommend to anyone looking for quality pest control!

El
Review №70

Darren Kidd has been such a joy to work with each time I’ve reached out to him for help. He never hesitates to readily share his knowledge and insight, and is always so helpful to my clients as they wrestle with the best decisions to make for their home. I truly can’t recommend him enough!!

Mi
Review №71

Steve always does a great job!

Re
Review №72

Professional, thorough and dependable people. Jennifer and the team at Americare are always helpful and available when needed. In the fast paced world of inspection service providers, I count on Americare to service my clients needs week to week.

Ev
Review №73

Had service scheduled for today and I had to call to find out that my service had been re-scheduled for a later date, when my spouse and I had to ask for day off at work.. she works from home.. cancel our babysitter to come to the house, board our dog, just so we can be out of the house for 4 hours for them to do their job and I am the one that had to call the morning of service to find out that they are not coming.. had all of that planned 2 weeks ahead, I asked for my refund and they said it will take 5-7 business day to get it back, but interesting that it took 3 seconds for them to collect my initial deposit to secure service for today.

Ma
Review №74

I use Ameri Care Services for my general pest control and for termite inspection. They are the best pest control service I have ever had! Also, I recently had Jim Nelson do my terminate inspection and he was super professional!

Ma
Review №75

Americare is an awesome company. They have been taking care of our needs for almost 15 years. Their customer service is top notch. Our technician Jim Nelson is always amazing. He listens, checks things out and answers all our questions. Jim even removes spider webs which I hate to do.Americare will always be our go to company for pest control, termite inspection and moisture inspections.

Gr
Review №76

Jim Nelson performed my annual termite inspection today and I was pleased with histhoroughness, professionalism and attention todetail. He was in compliance with currentrecommendations for COVID-19 precautions, wearing face mask and social distancing. That was appreciated. Good job, Jim!

jo
Review №77

Mr. Jim Nelson from Americare conducted our termite inspection and we are very satisfied with their service. Jim was friendly, professional, quick and knowledgeable throughout the whole inspection. Thank you Americare !!

je
Review №78

I called Americare because I suspected we might have a mouse in the house and I didnt want to just burn it down and move. Tony came out within a few hours, set bait in the attic and crawl space and other areas, sprayed inside and out for bugs, and even knocked down several wasp nests we had outside that I was unaware of. Whew! Great job, Tony, of making us all feel more safe in our home. Death to all the mice!

Ul
Review №79

Jim Nelson performed a very thorough inspection. He also walked through what to look for regarding termite presence. Im definitely renewing again next year.

an
Review №80

Jennifer and Kara were extremely helpful during the entire process of getting the inspection. They were very quick to respond to emails and worked me in their busy schedule within a couple of days. Jennifer also followed up afterwards to ensure all of my needs were met. I will continue using Ameri Care for all inspections on future properties!

Al
Review №81

Jim Nelson inspected in crawl space and did a great job. Very professional and efficient. Thank you

Wh
Review №82

Jim Nelson was excellent!Showed up on time and was very thorough.

To
Review №83

The technician, Travis, did a great job and was very thorough, professional and friendly. I have never had a company do such an excellent job and Travis will be certainly requested next time they perform their service.

To
Review №84

Jim Nelson is an asset to Americare Services. Very pleasant to talk to. Did not watch him inspect my house, but if he was as thorough inspecting as he was with communication, he did an awesome job!!! Thank you Jim!

Da
Review №85

Our technician was Jim Nelson. Jim was on time, he was thorough, friendly and courteous. With the current health crisis going on it was comforting to see him wear his mask. Would recommend this company!

Li
Review №86

Mr Nelson was very prompt and courteous. Great job. Highly recommend.

Ga
Review №87

I have called the customer service line five time and have not received a call back. I spoke once with a lady there and she assured me she would have the manager call me back -- he never called. Ive had to open a BBB case to see if they can get Americares attention. Prices are good, service if horrible.The manager did call me back finally and in addition to apologizing, he gave me his number if I ever need anything else. He was very nice, its just unfortunate that it had to come to this. They did come back out and retreat my house and so far no more ants.

Am
Review №88

Jim Nelson did a great job! Now we have peace of mind about our home.

Ka
Review №89

Excellent service. Jim Nelson did an outstanding job

Ji
Review №90

Jim Nelson came and did moisture check. He was on time and very professional. He finished in fast time and had paperwork ready.

Ke
Review №91

Nice people, they do a great and honest job. Jim Nelson did our inspection and will answer all your questions and helpful all the way. Highly recommended!

Gl
Review №92

On November 5th, Steve came to our rescue when we found a mouse in our new house. He assured me that the evo stations he placed outside our new home will keep them from getting inside our house. Steve also sprayed for spiders and was very thorough and personable.

Je
Review №93

I had my termite and moisture control inspection done Jim nelson he very polite he was thorough and he informed me of what i should do next

Do
Review №94

Jim Nelson came out and did a thorough inspection. Great guy and good company.

Ke
Review №95

Wanted to give a shout out for professional services I have received with Americare - most importantly, Travis - he is top notch!Travis is your guy! He has been my inspector for several years - spraying every summer for mosquitos, and most recently, I have had issues with rodents - field mice - getting in my house.I called Americare, and they sent Travis out. He completely went through the house and inspected every corner and even under the stove (yuck)He set indoor and outdoor bait stations and took the time to show me where these pesky little rodents were getting in and plugged the holes.This was a month ago, and I have not seen any evidence of visitors, nor I have seen one in the house - THANK GOODNESS!He is very polite, kind, professional, but most of all, he is patient. Highly recommend Travis for all your inspections!

Er
Review №96

Steve came out today to do my quarterly pest control treatment. He was just great and I learned some new things today. I really appreciated how Steve explained the products and how they worked. I have been using Americare pest control for years now and I am very pleased with the service.

D
Review №97

Jim Nelson was very professional and did a wonderful job highly recommended.

Sa
Review №98

I’m a realtor here in middle TN and These guys always make things run smoothly and extremely helpful where my clients are concerned.

Dw
Review №99

Jim Nelson came to perform the termite inspection for us. He got here and went right to work. He was professional and very pleasant in our interaction.

Ba
Review №100

Jim nelson came out and did a termite inspection he was very polite and thorough he gave us helpful suggestions on what to do next

Information
43 Photos
100 Comments
4.8 Rating
  • Address:526 S Walnut St, Murfreesboro, TN 37129, United States
  • Site:http://www.americareservices.com/
  • Phone:+1 615-893-7111
Categories
  • Pest control service
  • Water damage restoration service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Payments
  • Credit cards:Yes
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