We brought in samples according to my sons doctors instructions but were told by the technician that they couldnt be accepted that way. But the problem is that she threw away the samples we had brought when they could have just been transferred to new sample containers. Now we have to collect everything again and come back because of her lack of knowledge. However, they didnt provide us with their instructions on how/when to collect the samples so this doesnt happen again, and when I called to ask for the instructions, their voicemail box was full. Very frustrated because my son needs these tests done ASAP.
They did a great job. I even asked for the wrong test at first and, when I caught my error, I called them up and they got me all fixed up. No problem. I found their office, they took the blood and in a few days the info was in my hands. I will use them again.
Told me the bill would be $100, sent me a bill for $300.
The direction was terrible I still aint made it to my destination