user
Superior Soobie And Import
17912 SE McLoughlin Blvd, Milwaukie, OR 97267, United States
Appearance

Comments
He
Review №1

Brought my 2014 WRX here after it threw a code for low compression. Turned out the dealer sold me a lemon with 3 pistons cracked. Rick, Jared, and Forrest helped me replace the engine, upgrade the turbo, and fix body damage, for a fantastic price. They helped me learn a lot and built a fantastic vehicle in the process. Dont go anywhere else for Subaru work!

Lo
Review №2

Brought car in for multiple things - finish up adding fluids, bleed brakes and clutch, exhaust made from headers to existing exhaust, and a tune. Was told that it would only take a few days. The whole thing ended up taking over a month. Had to call to find out if things were needed or not. My car key was lost, sent home with someone else. The tune was not completed properly, car would not idle. Another shop fixed the tune in a matter of a hour and the previous tune was causing the car to run very rich. Was told wheel bearing was the cause of noise but it was actually the caliper hitting the back of the wheels which were damaged from it. Exhaust was very well done as well as fuel lines.

Ch
Review №3

I imported a 1990 Skyline GT-R from a Japan that showed up with grossly neglected maintenance and a laundry list of issues needing addressed. Rick and his team had the knowledge and experience to handle the maintenance work plus they installed a Link ECU and were able to tune it in house on their four wheel dyno. They are now the only place Ill take my Skyline.I just wish I had found his shop sooner.

Is
Review №4

These guys are great!!! Nothing but the best work and good customer service. I took my STi there for some check engine codes that kept coming up because my other mechanic couldnt figure it out in the 7 times I had brought it back to him with the light back on. So I decided to take my car to Superior Soobie and Im glad I did. They fixed it that day and explained the problem to me. When another weird code came up a few days later they sent me a reflash via email to fix the problem free of charge. Get your Soobie work done here. You wont regret a thing!!!!

Ro
Review №5

I originally called soobie bcuz of a friend. She told me that they are a good group of guys. So I did. This was to get a quote on dyno tuning my chevy avalanche. I did a cam and some other stuff. Since then Ive been in contact with them and also their link engine management systems rep. Long story short they are great and I have big plans to feature them on my YouTube channel still in its creative stages. Id definitely recommend them not only for subaru stuff but tuning.. dyno.. and all that side of what they offer. Rick will talk your ear off giving you a very broad spectrum of information. You get him going and hell gladly tell you what he knows. That is a big asset. Jason tuned my truck and he did a really good job. My truck sounds and runs amazing. Ill be doing a turbo kit amd they will be the ones who tune that for me as well. 5 stars guys!!

Me
Review №6

Thank you so much to Rick and his Subaru genius mechanics for doing such a stellar job replacing my cars head gaskets, pcv valve, piston rings and fixing the noisy valve lash. Much appreciation also to Rick for always patiently explaining and showing me why my car needed the repairs. I couldnt wait to borrow a friends rescuedoodle and get back my favorite place - the mountains. Ive avoided harder drives for a long time because of all the on-going issues with my car as I just didnt trust it. The drive to Mt. St. Helens yesterday was fantastically gorgeous. In the five years Ive owned this car, she has never driven better and her gas mileage was great too - better than before. Ill be making an appointment soon to get the break in oil changed and that mysteriously disappearing catalytic converter cover replaced too...Im so glad I stumbled across SSI!

sk
Review №7

Did not fix the issue after spending $820. The problem still exists! Did not fix anything that I asked for! Instead replaced parts that dod not need replacement just to tell me that I need to spend another $1000 to fix what I originally brought it in for! Don’t waste your money and time with this place.

Al
Review №8

Rick and his crew are the best! Ive been going to them for over a year and a half now. They are super knowledgeable on all things subie,. I had them install the lift kit on my 04 Forester with new shocks/struts and that work was so perfect, that any problems or issues that come up with my subie I dont hesitate to call them- thats why I immediately called them for axle and CV boot fixes and dashlight changes. They got my car in the shop, communicated through the whole process and got me all set up and I was then on my way. Be sure to give their shop dog Blitz lots of love while you are in there.

Ch
Review №9

Great service and fair prices. They specialize in Subarus but can fix literally anything.

St
Review №10

They fixed my sway bar issue with zero effort! Im gonna go back next week for a new tune and see what all the hype is about with their tuner

Mi
Review №11

Let me start by saying that I drive up from Rogue River to have these guys work on my STI. Thats how good they are. From pricing to friendliness, this place is a cut above the rest, period. Have questions about your soobie? These guys are happy to geek out about anything you want to know. And the tuner, Jarred, has been tuning Subarus since before accessports were a thing. Ask him about it. To make a short story even shorter, if you want to modify or repair your Subaru this is the place to go.

Ja
Review №12

Fantastic service and fair price. These guys know their stuff.

Be
Review №13

Rick and his team are second to none!I had a cracked exhaust manifold on my 2011 outback (unbeknownst to me) and they were able to diagnose the issue on the spot when Lithia couldnt get me in for a few days. In addition to that they were able to replace the part in just a few hours.All in all the most friendly team youll encounter. Super fast and professional. Rick even showed me the old cracked manifold - neat!I will be returning for future service and highly recommend checking them out if youre in need of advice, diagnosing or repair.

Le
Review №14

They were pleasant in accommodating my odd questions about my old subie. Very helpful.

Dy
Review №15

Came in with a Snapped timing belt and all sorts of engine destruction and these guys came out and did the most amazing job on my 2016 STi! Complete motor build with a new motor and all the fun go fast parts you can think of and these guys did the most superb job and it came out better than expected. Car drives like a dream and the performance gained is like no other. I wouldn’t go to any other shop if you’re looking to build your Subaru these guys will not disappoint and will take care of you!

Ry
Review №16

This is the best, most honest, and fair mechanic on the planet. Subaru, or not, these guys are the Best! BRING YOUR CAR HERE!!!

Ti
Review №17

So check this out. They gave me a great quote to do the timing belt and oil pump seal on my Acura. They finished it right on time and when I showed up to pay, they charged me LESS than my quote because they get it done faster and didnt need to replace a few things. I would have never known the difference. Talk about integrity! Also great group of guys that tolerated me walking around the shop asking questions and bugging them!

Ro
Review №18

Just had my car repaired and tuned. Quality work and very friendly. Car runs great and repair was explained in detail with all questions answered. Very happy with their work.

Za
Review №19

Had my 2009 STI towed in from Bend Oregon for an engine rebuild because Superior Soobie And Import are the best in the Northwest. Had no worries being ~150 miles, Rick and The Gang were transparent and friendly throughout the entire process. 10/10

ge
Review №20

They have been awesome to work with. Great guys to be around and very very knowledgeable. Im taking my Subaru here only now

Da
Review №21

An AMAZING PLACE TO TAKE YOUR SUBARU!!!!!

Co
Review №22

Couldnt be more happy with these guys. I set an appointment to get my 2005 Impreza tuned on the wrong day by mistake and they were still able to squeeze me in same day basically with 2 hours notice. They were quick, very friendly and easy to work with. Jared answered all of my questions and was able to get my Impreza more power than we expected! Definitely recommend SSI to anyone that needs a tune or any other repair. Ill 100% be back if I need anything else done. Thanks guys!

M
Review №23

I thought I already posted a review, but Im happy to post another one since Google is asking me to. Rick and his guys did a stellar job replacing my headgaskets, piston rings, and pcv valve. My beloved Subie runs better than ever. I wish I had ditched my other long-time mechanic sooner.

Al
Review №24

Rick and the other technicians offer quality results and dont break my bank! When I called Rick with interest in a lift kit for my Subaru Impreza, he was patient, and took his time as we figured the exact dimensions and specifications for fitment! Being this is my ONLY car, I wasnt able to go into this build blindly and wanted to drive it in and out in 1 day!! Rick was happy to order all the parts for me, and to help with the inconvenience of being without a car, provided a loaner car to use! I dropped it off at 9am when they opened and picked it up just before they closed at 6pm. I AM so happy with the outcome and how much more fun Im able to have on off road adventures! They also do my oil changes and other routine maintenance!! Please dont hesitate to call Rick at Superior Soobie and Import because you will drive away happy and knowing more about your car!

Ad
Review №25

Rick and the crew at SSI are great!They’ve worked on my Outbacks and most recently my Vanagon with a subie swap. Top-notch shop.Rick always provides me with a little bit more insight and knowledge into taking better care of my cars. It feels good to have that kind of honesty in a world where you’re never sure if you can fully trust the info a mechanic might give you. Thanks.

Na
Review №26

Honest, fast, and nice!

La
Review №27

Always Great. Thanks!

Ca
Review №28

Amazing this place knows thier subarus

Co
Review №29

Awesome place! Jared is the absolute best!

Je
Review №30

I havent come across a shop that is this helpful and knowledgeable ever. Clay and Rick got me lined out with an affordable step by step upgrade to get my Baja where I want it (crossroads of reliability and performance). From walking me through troubleshooting over the phone to imparting every tip imaginable, its obvious to me that these guys know Subarus. Highly recommended.

ta
Review №31

Amazing service, wonderful owner, very helpful and knowledgeable! If you have a Subaru or another import you want fixed up or upgraded Rick at SSI is you guy. If I cant do the work myself, the only one I trust is rick and his guys... period.

An
Review №32

I’m very happy with my experience with Superior Soobie and Import, the customer service was awesome, any problem I had was taken care of.And most of all when they tuned my car it made my car run way smoother and my gas mileage improved greatly! I would highly recommend anyone to this shop. 10/10.

Au
Review №33

These guys are a top notch crew. Matt, Clay and Rick are great guys who will give it to you straight about whats wrong with your Subaru or other branded car or truck. Theyre also a great place for custom work and performance packages​. I recommend these guys to anyone looking for a shop to work on their cars.

Ni
Review №34

The Superior part of their name is well deservedI dont normally write reviews, but these guys are stand out. Had a grinding squeaking noise that started today on my 15 Forester and couldnt diagnose the problem myself. Brought it in which turned out to be just a rock under the brake cover, but was amazed when they refused my offer to pay for their time.This is my new go to spot for car trouble. It seems increasingly difficult to find honest and personable businesses, but not here. First class treatment, super knowledgeable - as good as it gets. I would highly recommend to anyone. Thanks!

Ja
Review №35

Called Superior Soobie today for advice on my first Subaru purchase. We talked for a half an hour! Extremely knowledgeable and helpful. Answered every question inside and out. Hopefully I wont need to see these guys for many miles, but if I do, Ill take my Subaru to them!

An
Review №36

I did my research, they came highly recommended. I couldn’t be happier with the work they did on my Subaru. Local business with the customer service that you only get with a family shop. They love Subarus, and they have a dyno. Customer for life.

Ry
Review №37

Best private shop to take your subie in the whole Portland metro area

Na
Review №38

Great shop that do quality work on your ride! Plus Mr. Cropper & Blitz are awesome! 🤗

Au
Review №39

Reliable, trustworthy guys who know their stuff! They even went as far as to explain their process in a way I could understand. In my experience, the job ended up taking longer than they estimated but they didnt raise the cost, they charged me what I was quoted which is respectable and the reason why I always recommend this shop.

Ke
Review №40

This shop has repeatedly gone above and beyond to help me and my car out. Whether it’s talking something over, volunteering to peak under my hood, or ordering parts - any and all engagements with them have been beyond stellar. I highly recommend this shop and their employees over any other shop I have been to.

Ch
Review №41

Our car broke down while we were in Twin Falls, Idaho, nearly 600 miles from home. Panic struck, we called Rick, and after a minute on the telephone, Rick was able to accurately diagnose our car issue -- and ultimately saved us a good chunk of $$. Thank you, Rick.

An
Review №42

I cant think of any other shop Ive dealt with that would even entertain the thought of me borrowing parts to try and solve my problem on my own. On top of them actually knowing what they are doing and not just trying to cut corners getting the job done right the first time! Very pleased with these guys.

Gr
Review №43

These guys are amazing, and obviously care. They are exactly what you want in a mechanic. They seem to have all the customers they need to keep them busy so they wont sell you things you dont need. I trust them.

ti
Review №44

SUPERIOR SOOBIE is a rare example of a facility the not only does the work, but provides all the options and knows what they are doing. Subaru is a an interesting car that has some unique things that makes them difficult for most shops. Go here first!

Za
Review №45

Alrighty. This shop. I am AMAZED every time I talk to Rick, and agast at how exceptional the team is here. We have only had a few things done here but they have saved us a couple thousand dollars and a bunch of time already. If I can help it, Ill never get work done anywhere else!

Gu
Review №46

My experience at Superior Soobie was unbelievable. Rick really cared about my 02 WRX. He gave me a lot of advice, was very friendly, even topped off my power steering fluid and changed worn out vaccum lines just because he noticed. I am without a doubt going to SSI for all my future modifications and tuning.

Ro
Review №47

Theres something to be said that this was the highest recommended shop in portland for Subarus that I ran into. I was very impressed with this shop. Not people who will jerk you around or over quote you. Great quality work and fair prices for their specialty. I HIGHLY recommend you go here for your auto needs.

Ni
Review №48

WORST experience. They left my car in worse shape than it was in before dropping it off. SSI didnt install my struts correctly. They also left air in my front brakes. I almost got into an accident after leaving their shop. After taking it to another shop today they confirmed the struts and breaks were not properly installed. I called them trying to get a refund and they have now refused. There is nothing superior about this shop.

Ch
Review №49

The guys there took amazing care of me and my car. Highly recommend this place for your Subaru needs!

ja
Review №50

Superior soobie and import.... man..... what an outstanding shop. I had my car break down from engine failure over two years ago and recently had them swap a new ( used ) engine in. It was a 2005 legacy gt being swapped into my 2014 wrx and boy I couldn’t be happier. The car has ran flawlessly since I got it from them and I couldn’t be happier. Rick who owns the shop is one of the most stand up respectable and honest people I’ve ever met, and that’s a rare thing in the auto industry. He helped me through every step of figuring out what needed to be done and what was the best way to go about stuff within budget. If it was showing up unexpectedly or emailing him several hours past close, he was always there to help. I would highly recommend this shop and honestly the only thing that I would say negative is they ran past estimated time a little but hey, they took the time to make sure everything is perfect and I can deal with that (:

Ch
Review №51

Great guys to work with when dynoin cars

Da
Review №52

Superior Soobie does excellent high quality work. Its the only place I take my vehicles. Friendly knowledgable staff and decent prices (although car repair has gotten crazy-expensive everywhere nowadays).

th
Review №53

I had my outback towed to superior soobie they recommended a tow person which never responded to my text so I called another tow then they got my outback running but did minimum work which I could have done air in the brake system and they didnt change my cam sensor I had to do myself which melted the catalytic converter which I have to fix myself and I changed the cam sensor and noticed that the timing cover didnt have all the bolts in the cover then found a piece of it cracked

Pe
Review №54

They know Subarus and do good work.

An
Review №55

I was traveling in my RV and towing my Subaru which had developed a bad exhaust leak from the up pipe. This was on a Thursday and I was leaving on Saturday. I asked if they could get it in on Friday, to which they said yes. While it was in, I asked for some other things to be looked at. The power steering was binding at low RPM, a recurring CEL kept coming on, it needed an oil change, and a poorly fitting gasket needed replacing. They ran into problems with the up pipe and were not able to get it done during normal business hours, so they stayed late to get it completed. They also found a few other minor things that needed repair. Although they replaced the power steering fluid and included an additive, the next morning the power steering was still binding and I was disappointed and figured I needed a new pump soon. However, after two or three days, the additive must have cleaned out some gunk and now it feels like new, even in very cold weather. The recurring CEL light is also gone. These guys know their Subarus!

Am
Review №56

These guys are knowledgeable and trustworthy. Would strongly recommend them to anyone who owns a Subaru!

no
Review №57

Great shop, honest with fair prices. They will stick by their quote. Knowledgeable and passionate about Subaru. Our LLbean is running great again, thanks guys!

Gw
Review №58

The guys here are the best and so knowledgeable.

Da
Review №59

I took my 2001 Subaru Legacy GT Wagon to them for a timing belt. I didnt have the confidence in the last owner saying he had it done. Also found my cars temperature was skyrocketing but I didnt notice any head gasket problems i.e. milky coolant/coolant loss etc. They did great, replaced all components in the timing belt as well as a few other things. They called and took their time to explain any and all recommendations. I authorized more work that was needed(I knew it was needed prior) they found the source of my sky rocketing temps.....a bad sensor a previous mechanic replaced. I appreciate their honesty, integrity and excellent work! I am definitely giving them my business in the future!! Keep up the great work!

Ba
Review №60

Car runs great did great in all the snow and ice we had this winter.Flew through DEQ with the breeze.Good job guys.

Ya
Review №61

Hi 2 guys repair yesterday!

Ja
Review №62

Great staff! Very knowledgeable. Fait prices. No bull.Bottom line: The ONLY place to take your Subaru

Da
Review №63

Great place to get your soobie fixed up. My wrx needed a new radiator and these guys did a great job getting a new one put in, will come back again for the quality work.Thanks Superior Soobie and Import.Dan

Jo
Review №64

Amazingly knowledgeable staff, they got me in diagnosed the problem, fixed it and got me back on my way, all for a fraction of the price the dealership would have charged.

An
Review №65

So I would go to SSI for oil changes. The last time I called and was quoted a higher price for the same oil change. I asked why it was so much more. I was told it was due to tariffs. What? SSI charged $130 for the oil change. Called Surgline and they do the oil change for $89 using the exact same oil. Then I found out they stripped my oil drain plug and didnt tell me. I get that mistakes happen, but its a serious problem not to tell the customer about it. I am disappointed in their lack of care for the customer. Sad

Co
Review №66

I took my 2005 Legacy GT to have the spark plugs done and I cannot express how impressed and happy I was with my experience here. They invited me into the shop to see the underside of my car and showed me some things to watch out for and suggested services that could be done by ACTUALLY showing me where there was a failure. The car ended up needing a much more extensive repair which we are currently having done. Big thanks to Rick and SSI for all the advice and help. Highly recommend to everyone I can.UPDATE: Received my car after a ringland failure was found and repaired by Rick and his team. Rick had kept me updated with every development along the way. I cannot express how impressed I am with the service I received and how helpful these guys were. I even got the car back and it was spotless inside! It didnt smell like oil or car parts nor did it have junk on the steering wheel or even on the floor. BOTTOM LINE If you have a Subaru, take it here.

Mi
Review №67

Lies!!! I guess they need my 100 dollars more then i do!!! Thank you scandia motors for fixing something they lied about. Dont come here!!

de
Review №68

I have always driven by the place because I lived in the area, so when I had an issue with my Evo I decided to call them. Rick not only helped facilitate my car being towed to his location, he spotted me for the charges. Which isnt the only thing he spotted me for aswell. Through some connections he was able to find me some really nice internals and a block for my Evo 8 at a really good price. I didnt have enough at the time, so he spotted me again. Every question I asked is answered to an exceptional level. There were many things the previous build shop didnt do that was supposed to be done the first build. Rick took his time to research every aspect of the build he was doing to make sure I dont have the same failure as last time. The overall experience so far has exceeded my expectations.

Co
Review №69

Expert Subaru mechanics who will tell you exactly what you need to know about your car. I came here for a couple of pre-purchase inspections and they pointed me in the right direction each time.

Sc
Review №70

Excellent work always fair, Rick and his men are the best !!

Ja
Review №71

Superior soobie Rick my guys great work dependable guaranteed

Ad
Review №72

Best shop ever! Just go there!

Mi
Review №73

Not nice guy! My 16 yo daughter was stranded with her Subaru right by their location and walked up and asked for help. The guy said they were full and couldnt help her. Really? I hope their young daughters get stranded somewhere and meet the same fate!

to
Review №74

Theyre always willing to answer any questions I have in person or over the phone.

Ro
Review №75

They really know Subarus! My car has been running smooth ever since.

Bo
Review №76

RICK AND THE TEAM HELPED US OUT OF A JAM, THEY DO KNOW SOOBIES THANKS FOR GETTING IT DONE IN LESS THAN 24HRS. BOB

Kr
Review №77

Very honest and super nice!!!

Information
28 Photos
77 Comments
4.7 Rating
  • Address:17912 SE McLoughlin Blvd, Milwaukie, OR 97267, United States
  • Site:http://www.superiorsoobie.com/
  • Phone:+1 503-880-4084
Categories
  • Auto repair shop
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Highlights
  • Veteran-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations