Update to a previous post. They are trying to remedy my problem regarding brakes. Very quick response time.There was still the issue of having to bring it in a few times prior, but if they can fix this at an affordable price, I have no problem, based on their service, speed, and respect for the customer, updating this post to reflect what has transpired

Their name says it al! They are honest, user friendly and very reasonably priced.I feel badly that I have not been taking care of my car as much as I should but I haven’t driven it much since the pandemic started.I finally had some availability in my work schedule so I called them today and they were able to get me in for a same day appointment.Their waiting room is dog friendly and setup for socially distancing.They were able to change my oil, check out my car and top off any fluids and I was in and out of there in no time.My car has had all of its oil changed and regular services done by Honest-1 for the last few years.I highly recommend them!

I brought in my Ford Ranger mainly for a check engine light and an oil change. In all the tests and checks they recommended I replace the old 1999 headlights with brand new LED lights. It was the BEST thing I ever did. I went years putting up with the really dull headlights that barely lit up the road. However now I can drive safely because I can see the road more then just 5ft! I recommend this to anyone with old headlights (the yellow tint). Many thanks to Bob who encouraged and confirmed that I needed new headlights and to change LED ones!

I really appreciate how quickly and efficiently my car is serviced here with minimal drama and no silver tongued sales pushes for unnecessary things. I can sit in a clean waiting area and read peacefully and been done in 30 minutes or less without a hassle.

Gave me a very good price on a repair. Good people and a good buisness, I would trust my current and future cars with them.

The a/c in my 2016 Mustang stopped working and the dealership told me I needed a new AC Compressor which would be about $1000. I found it hard to believe that was broken in my car since its still relatively new so I called up this place, asked if theyd take a look. Turns out, my car did NOT have any broken parts, leaks or anything of the sort. Just needed to be charged and and more fluid added. Ended up costing me a couple hundred bucks.They got it fixed the same day and the customer service was incredible. I tested the AC on the most recent hot day here in Oregon and yea buddy, that thing works.I also will be following up with the dealership as well because either someone there doesnt know what theyre doing, or theyre trying to scam people. Either way, Honest A-1 is where Im taking my car from now on for all my services. Thanks yall!

I am extremely impressed with, and grateful for, this specific shop. I found them completely by accident as they were running a deal and I figured, “why not”. Little did I know I was walking into a shop that makes customers not only feel appreciated, but cared for. I am a highly anxious person... especially when it comes to my car. So when I have an issue, I need to know I can trust the people caring for it. I just brought it in with a check engine light and multiple codes showing. They checked a bunch of things only to discover that it was an issue with my battery. I was saved hundreds of dollars because they were thorough instead of going with the first code and “fixing” it. I am beyond grateful for Bob and the crew at Honest-1. They definitely have lived up to the name. What a wonderful group of people!

There are very good people who man this operation. They go out of their way to do a great job!

All of my experiences with Honest -1 in Milwaukie have been great! It is never awesome to have to repair or maintain your vehicle, but Bob and his team make it easy. Convenient scheduling, honest assessments and clear communication make this place great!Definitely recommended!

Honest is the best auto care service shop I have ever been to. They are professional and affordable. I could not recommend Honest more!

The guys here have always taken care of us! They do great work, and are the best mechanic shop weve found in Portland.

I am rating Bob’s business a 5-Star! I’m a full-time college student who relies on my vehicle for work and also school (even in a pandemic). I had an unexpected emergency come up with my SUV. It wasn’t changing gears and I needed to have it towed and repaired ASAP! Unfortunately this came right after the storm so the shop was dealing with their phone lines down and no internet. Bob is an awesome guy! Very understanding and there when you need him and his help! That in itself is worth like 100-stars! I had already paid all my bills for this month. I was stressed. I applied for a Firestone credit card and was successful but Firestone couldn’t do the repair. So I went through easy pay financing and was able to get a loan. Bob recommended an easier financing company. So I went and applied with another loan company and sure enough Bob was right! He even connected me with Gabe’s towing an Gabe is awesome! Such a great guy! Overall, my experience was better than I thought! Prior to taking the SUV to the shop there was some electrical stuff not working on the passenger side and even that is all working now! I am highly recommending Bob to be the man to turn to when you have car repairs come up. The price was very reasonable. I paid a lot less than I thought I would have to cover. I will be referring Bob and his auto-shop to my peers at Portland Community College and will also recommend Gabe’s towing. So grateful to have the help Bob!!! Thank you 🙏🏼!!! -Emmilie

Ditch the other more expensive places! Fast Service and Free cold drinks!

Wonderful hard workers very honest and makes sure everything is right.. I’ve only been here twice and they’ve blessed me GREAT BUSINESS I really recommend not only honest one but this location!! 😊

Quick appointments. Quality service. Fair prices. Honest. I highly recommend.

Great guys and reasonable price, never try to take advantage of me

Honest-1 Auto Care has been our mechanic for over a year now and have always done a good job. I also appreciate the fact that they always keep us in the loop with what is wrong with our car. They never do any work without our okay and will even call during a job to let us know if they find a problem and ask if we want them to continue before upping the price of a job.

Super fast and super friendly. Quickest oil change ever!!

They will lie and do things without telling you just to get money from you. Unless you are looking to get used by these people, take your business else where.

Theyre always super friendly and quick. I go out of my way to come here.

Thank you guys so much for your hard work.The staff was very informative and honest in their diagnosis of my potential mechanical issues. I will visit this shop again. My olderAcura will need the best mechanical minds.

Great place awesome people.

Have always gotten great service everytime I brought my car in. Have recommended them to several people.

Misdiagnosed problem.said I needed new engine.took to others repair shop only needed new radiator no cracked block

Best experience. Thank you for being so helpful accommodating.

Hard to justify driving a internal combustion car at all anymore, but I grew up in the 60s and - therefore - addicted. What I CAN do is shorten my trips and find services nearby, supporting my local community, reducing congestion and pollution. So instead of an epic journey to find specialized shops for my German coupe, I tried Honest-1 Care just up the street.They were - and can be BUSY. Like a restaurant, you might ask yourself Why? before going to a place with no waiting. Yes, same principle applies. The service is good here - from techs who likely always loved cars, went to mechanic school, and then worked on car - a LOT! Thats worth something folks.I came in with questions, weird noises, and a thin wallet. I walked [well, drove] away with answers, no noises, and the same wallet I drove up with - and thats saying something. Yes, they acknowledged, my car had some issues - mostly due to age, miles and the last brake job. But - listen carefully here - they make suggestions like it was THEIR car, not what they could soak me for...That alone is 5-stars for a mechanic in my book. Most of the issues they encouraged me to wait and do them later when they could be combined with some other things and keep the overall cost down. They scheduled a short follow-up appointment [did I mention they can get busy?] to take on a minor issue that they felt worth addressing right away. Walked away spending $0, and a very good feeling about doing more work with them in the future.Are your repairs here going to be free? No, they will not. Will you get a fair shake and Honest answers? Yes, I think you will.Vroom, vroom! Until they ban Fossil Fuels, off I go!

I have found Honest1 to have the best prices in the area! I love how convenient it is to book online, and more often than not you even get your first choice date of service. Bob at the front is pleasant and fun to talk to. I am happy to have found a reliable repair shop with competitive prices local. I would highly recommend their services.

When I moved to Milwaukie I wanted to find a mechanic who would talk frankly with me about my older Subaru. Someone who would tell me what was worth fixing and what wasnt. I found that with Bob and the crew at Honest-1. They have been spot on with some tricky diagnostics and have never tried to sell me anything I didnt need. Most importantly, I trust them to advise me on proper maintenance so I always feel safe on the road.

This is the place to go! They are SO friendly, so helpful and acted like my car mattered to them. Ive gone twice now, their space is comfortable to sit and wait in, its not super loud, they dont pressure you with anything and they are super friendly! The guy at the front desk remembered me, keeps me updated and even just chats about small things which is really nice. they do a great job, I get in at the time of my appointment, my car hasnt been late getting in or finishing up. Im really glad I switched over, I recommend them to everyone! Also, THIS is their best location! :D

Saved me a lot of money helped me get rid of problem car and almost got a brand new one

They live up to thier name Honest and dependable

Team was professional, friendly, and helpful. Clear communication about what the issues were with my car, and what was must fix, should fix, and keep an eye on. Really thought I liked the service they provided.Update: Unfortunately, found out that some critical issues were missed, so changing this from a 5-star rating to a 1-star rating. The transmission and drive shaft on my vehicle were shot, and have to be replaced, putting me more than $5000 of un-called-out repairs into the vehicle that I was told looked great except it needs a new battery, new tires, and new rear brakes. Had I received any warning about the transmission, I would have not bought the car, and this would still have been a 5-star review. But that was a REALLY expensive miss. :(

Been coming here for 3 years. Consistent with helpful, fair, and friendly service

They are very nice guys very helpful

Bob is one of the nicest Auto Care guys I have ever met! This is no joke and I was not asked to leave this review. Bob took the time to explain, in understandable detail, that my Subaru had an axle shaft that was slinging grease and needed to be replaced. He didn’t intimidate me in to needing to get it done that day but said it should be done sooner rather than later. He priced it out for me right then and there with a very reasonable price to fix it. When asked if it could be done that day he did mention that he was unable but happily said that he had time tomorrow(Thursday), Friday or Saturday. Not only was Bob informative about my car but he also informed me that Honest-1 does oil top offs when you get an oil change. I never knew that and I’ve been to several Honest-1 locations. Thank you so much Bob for all your help! I will definitely be back for that axle shaft fix.

Its a good place to have something checked out or use their free coupons but they are extremely high priced if you need any work done.

Bob and Dylan were great - they took the time to make sure the repairs were done correctly - they were very fair with the final bill and worked to make sure that I was communicated with through the entire 2 week process. I will return to this shop and will start bringing my wifes car here if ever needed.Knowledgeable, professional, honest..cant ask for more.

Everyone at this shop was incredibly friendly and helpful, especially April and Scott. They were honest and upfront about all costs and labor; their service was diligent and thorough; and their customer service is head and shoulders above the rest. As a first time customer, I will definitely be returning for future services, and would recommend to anyone in need of reliable auto services to go with Honest-1 Auto Care. Thank you again, April and Scott, you have earned yourselves another satisfied and loyal customer.

My go to repair shop. Actually honest which is hard to come by now days.

The staff is always extremely kind and informative and fairly priced :)

First time using this shop, I purchased a Groupon for oil changes. Friendly greeting, nice waiting area with a TV and drinks. I was quoted 45 minutes to do the oil change, work was done within this time period. Oil change covers 5 quarts of oil, wasnt aware but my vehicle holds nearly 7, there was a reasonable charge for the additional 2 quarts. (Would have rated 5 stars if I had been made aware of the need for the 2 additional quarts at start of oil change instead of after it was completed)

I have been taking my vehicles to Honest 1 for about 4 years now, and I am always very pleased with their service. I have never felt like they were trying to charge me for something that didnt need to be fixed, or that they were taking advantage of me. They are always friendly, and flexible with their scheduling.

Bob was very friendly and accommodating. I took my car in to get an oil change and it was done in less than 45 minutes. I did some work in their waiting area where there are courtesy drinks. This was one of the most convenient and smooth experiences I’ve had regarding auto care.

I got an appointment right away. Very friendly and upfront with costs. They honored my voucher on the expiration date. They offer 4 oil changes with free tire rotation, free brake inspection, free a/c inspection plus other service discounts for $60. Good for 1 year. Ill definitely be getting another voucher this year.

To make a long story short, made an appointment at this location by accident with my Groupon card that was for another location, these folks were much more pleasant to deal with than the one I have to go to. I will come back to this location before I go to the other from this point on! Very nice people.

I received a Groupon for Honest-1 because it was the only good oil change deal they had available. I usually use Valvoline because its quick. Honest-1 was just as quick. I was in and out in under 30mins. I needed to schedule an appointment which was kinda annoying but this isnt a quick lube joint its a mechanic shop. Service was prompt and friendly. I would definitely recommend Honest-1 for preventative maintenance.

These guys took great care of me. With a full rear brake replacement they worked with me on price and didn’t take advantage of me. There work was great and fast. Very awesome customer service. Honesty is definitely who they are.

Bob gives the personal customer service with a smile and great attitude!My oil change went smoothly and quickly. The shop was clean and comfortable, especially with the air condintioning on a hot day. Overall a great experience! Great job guys.

Quick, fast and cheaper then Jeffy Lube

Bob is the man! First time customer and returning customer, he took care to diagnose the issue. Cozy lobby, friendly/prompt service. I came here to get my catalytic converter checked out and an oil change.

These guys rock.i trust them withMy vehicles. Ive used them for years . They are my mechanics of choice. From oil changes to brake jobs. They just recently had big blue, my truck in. I drove it in the ocean. Spendy lesson. They fixed her up right. Sorry for the headache guys, but, thank you.

I just took my Hyundai in for a Tire Rotation and Oil Change. I enjoyed watching criminal minds on the flat screen and sipping a free soda while waiting for my car to be ready. After I left, I got a nail in my tire. I thought it was an alignment issue. Brian informed me it was a nail and a quick $20 fix. Brian also does a really honest job showing me whats wrong with my car. He takes the time to explain things to me, which I really appreciate. Both visits I was in and out in 30 minutes. No more than $20 each visit! They are affordable and very friendly. I do need to have some major repairs done since I hit the 100,000 mile point and Scott worked with me to make all my repairs affordable for my next appointment. They are a knowledgeable team with affordable costs. Thanks Honest 1!!

Wow just wow!! Ive been back and forth from this store and the other store on Stark. I stopped going to that one because of the store manager Scotty. He is underhanded and lies and hates people in general. I pulled up the other day and saw him there. I just keeped going. Ive been with them for a long time even after they destroyed my car! Not sure if I am coming back..

Always happy with the best, fast efficient and great customer service much appreciated A-1 thank you so much

Once again, the crew was efficient, courteous, professional and thorough. Replace all my front lights, two were out and changed my oil and filter, quick and reasonably priced.

They are as their name states - Honest! Its refreshing, as a female, to be able to trust an auto establishment of any kind. Ive had several companies try to take advantage of me being a female & them assuming I dont know anything about cars. Honest -1 Auto treats me with respect & doesnt push any service on me. They explain things well & give recommendations. Their service is top notch! Theyve gone out of their way to get me in & out quickly. Theyve also performed several small services for me at no additional charge. All the people Ive encountered there have been very professional yet friendly. It gives me peace of mind to know that I can take my car there & trust what they say & do.

They really dont know what they are doing! I dont recommend them to anyone.

I had a great experience with these guys. After narrowly avoiding an accident a few blocks away and screwing up my suspension due to the abrupt stop, the guys here were helpful and quick to discover the problem. The lobby is clean, free coffee, sodas and bottled water are available, and they also appeared to have a play area for kids. My phone ran down in the process of my vehicle being repaired, and one of the guys offered their phone charger for me to use. Fast work, honest employees, reasonable pricing - Ill definitely be back next time I need any work done!

I took my cars a few times here, referred friends, and they did a great job. However, l took my car for an oil change, which was schedules via email. I got to the place and the guy in the front was extremely rude. I told him I had an appointment and he said I was not on their list. I stated that I had been emailing back and forth, but he had no idea what that was, “emailing”. It seemed like he was not understanding what I was saying, appeared careless, and kept ignoring me. I then wonder why he treated a white guy who walked in after me differently. It seemed like he listened to him and even offered him a red vine candy. Maybe my accent or appearance was not welcomed at his business. I am sure my money is worth more someplace else.

They did a good job on my oil change.

They could not get me in at the time I wanted next week so they moved some stuff around and took me right away!!! Amazingly friendly staff and great service for my old car. My son and I were treated like family. I dont see how you could take your car anywhere else.

They treated us good from the phone call to the minute we opened the front door.Great prices and work waa done un a fashionable time.

Excellent service by knowledgeable staff.

Great value and customer service. Always honest is true.

Just like their name, these guys are honest and dont try to up-sell you.

So far so good, I will rerate this fine establishment when I retrieve my car and the bill👍

You can trust them. They dont push you into unnecessary repairs. Prices are reasonable.

Bob is an excellent customer service always smiling and have answers to your car problem..keep up the good work Bob

You bring in youre car that has no issues and the mechanics brakes your car and then want you to pay for it. I had to go to a different mechanic to fix the problem they created. I had AC when I brought my car in and when I picked it up I had no AC they poked a hole in the line then telling me I need a new motor WHAT but the end result they refunded our money.

I sent my daughter in to this shop because we are looking for a new mechanic shop that is convenient and they must of seen her coming a mile away. They tried to say she needed over 3000.00 worth of work. They stated she had no oil from an oil leak She had plenty of oil. Her oil was so clean Jiffy Lube said to come back in another 1000 miles. They also stated she needed a timing belt. lol That was replaced 6 months ago. Needless to say we will be taking it to another shop. 107.00 was a lot cheaper than the 450.00 she was going to spend. I would not recommend this place. Good shops are hard to come by.

Awesome friendly service. Amazing prices and value! Detailed report after my oil change. Absolutely coming back!

Very good great service nice people i will go back and recomend to friends

Exellent in every way! I cannot say enough great things about their service. Very honest and will not try to tack on more work then needed. I recommend everyone that needs car care and/or maintenance.

Honest-1 has been maintaining my 1991 Dodge Dynasty for four years, both major work and routine checkups, keeping my vehicle in good operating condition. I have full confidence in the advice of the mechanics and their prices are competitive. I have always been treated courteously, and honestly.

I will never bring my car here. The man at the counter was very rude and then wanted to charge me $40 more then what was quoted when I called to set up my appointment. I got much better service at jiffy lube so that tells you something about this place.

A little hard to understand why they choose to charge double for the same parts that I can buy in most any retail parts store.The diagnosis was inconsistent with their own observations.I am grateful that I have the experience to work on my own vehicles and in this case was trying to help someone out. They chose to proceed and spent a lot of hard earned money here. The shop fixed stuff that didnt need it and didnt fix stuff that did.

Scott was a great help! He provided friendly service and also took the time to quickly check my brakes. I recommend this garage.

Had a routine oil change, with my 21 point inspection. Nice that its digital. Found out I have a couple seeps that I will monitor. Thanks.

The service was awesome and all went well. I will be back.KenGeo.

This is a awesome shop! Bryan and scott were great. I took my car in because I had a check engine light that was on. and was also time for a oil change. it turned out that i had a solenoid stuck open in the evaporation system causing the check engine to be on.They were very quick to diagnosis and fix the problem. and another + is that they support are troops and offer a military discount to the men and women that keep us free and safe.i will definitely recommend this auto shop to my friends and family and continue using there services in the future.THANK YOU!

We took our car in for service, tuneup and wiper blades. Weve recently moved here from Missouri and needed to get vehicle acclimated to the higher elevation. They a great at a good price

Like there company name, they are honest about auto repair. No pressure about vehicle issues. They talk with you and explain the issue and how to go about getting it fixed. They let you decide what to do.

I liked the staff and mechanics but the business itself is not up to par. I took my car in for a blown radiator, I was quoted $609 for a new radiator, hoses, cooling system flush, and a thermostat. They ended up cracking my first thermostat and I had to wait 3 more days for it to be delivered. Oh and in those 3 days I was not offered a loaner car or a rental. This business left me car less without an apology of any sort. When the big day finally came my bill came to $758. They charged me for the hour of diagnostics ($105) but didnt tell me about it. Hell was raised and the price dropped back down to $611. A close friend who is a professional mechanic for a dealership couldve done the job for $200 and not broken something. Needless to say I will not be bringing my car back here ever again.

Friendly staff, inviting location they have a kids zone. They took care of the oil change and recommend one additional service. I would go back again.

No attention to detail. Took a car here for a pre purchase inspection. Was told everything looked great, only one minor leak. However a quick look showed cracked windshield. Broken headlight. Rear hatch wont latch. Driver side window very slow to roll up. Biggest of all a cloud of smoke from exhaust when starting from a stop and burns 1qt of oil every 500 miles. Another shop pointed out the obvious that the engine needs a rebuild. Not sure what I paid them $100 for.

Way too spendy. Got my alternator done for half price at E&N auto. Also they tried to swipe me on my serp belt but what they didnt know I had just replaced it a few months back. Also they charge for diagnosis, which most mechanics will tell you thats their job to figure out whats wrong with it first.

Best people you ever want to get yourcar worked on these people are angels. Best Place bar none

Bob and crew are the best.. they have taken care of me through a couple of vehicles and always find time for me..

Honestly?! Should be named Dishonest-1.Took the family van in for an oil change and they called me expressing concern about a major repair. I said dont do it and got a second opinion from an established 55 year shop a block down the highway. There was no problem with the van. Years later and still no problem!DO NOT TAKE YOUR VEHICLE TO HONEST-1!!! THEY ARE NOT HONEST!!! HONESTLY!!!

While on hold, the automated hold music/voice told me, we know its a hassle in time and money to deal with auto service, so thats why we work with you to earn your business. They did nothing of the sort. After deciding that I wouldnt pay almost $600 simply to remove one part, and replace another (something I could do myself), I asked if they could move my car to the street. The gentleman whom I spoke to said yeah, we can move it to McLoughlin where it will be towed immediately. Thanks, very helpful. I also asked if I could buy a part myself rather than pay for the one they provided (they wanted to charge me $317 for a distributor). He told me yes, but then he has to charge me more for labor. He said that if he couldnt make profit on the part then he has to makeup the profit on the labor. I would hardly call this working with me to earn my business. Also, I called another shop and they quoted me $300 for the same repair.

These guys squeezed me into their busy schedule and saved my truck from an expensive steering disaster. So impressed Im taking it back to them next weekend for new shocks and tune up. Would definitely recommend this shop. Thanks again for your help!

I used to get regular service here, but I was always unhappy with the lack of friendliess and sense of customer service. Nicks Auto Care down the street is more honest, better prices, and extremely friendlier. I also notice that when Honest 1 gets bad reviews, instead of apologizing and owning up and promising better service, they try to call out their customer to prove they think they are right, which is totally unprofessional and shows a lack of humility. Just all around the problem with Honest 1 is their extremely poor customer service. I hope they dont feel the need to comment or call out my honest review because again, that would be unprofessional. Please get customer service oriented and your prices down to avoid losing all business to Nicks Auto Care as well as T & S Auto Care.

I would choose zero stars if that was an option. I had without a doubt the WORST auto mechanic experience of my life with these incompetent and deceitful folks. Long story short they told me I had a crack in my water pump and estimated $980 worth of work to fix it (along with a few other things they threw in). I paused and told them I would prefer a second opinion first. At that point they tried to charge me about $80 for work that was never authorized. Including an oil change they said they did. I questioned why I was never spoken to first and they started himming and hawing. Ultimately I left and they grumpily told me to Take the free oil change. Sure enough I checked and they didnt even change my oil...yet they had no problem trying to charge me for it. Unbelievable.I took my car down the street to T & S - very honest and good folks - and they replaced my clamps around pertinent hoses and Presto! the leak was fixed. $40 for the work once they had it diagnosed.What a contrast!! I will NEVER go back to Honest-1 and I would recommend no one else does either. Very, Very frustrating and disappointing experience.

What can I say; I have taken all my vehicles to them for the last 3 or 4 years and will continue into the future. My older Ford Ranger had a problem the was very difficult to track down and was found only by changing various old parts out to see if that fixed it. If it didnt then the old part was put back in and I wasnt charged for it. Their technicians finally found the problem deep in the wiring system. Fixed.

Quick and courteous work. I am extremely pleased I chose to call them! I will 100% be going back for any future work on my van.

Really? They charged me $53 to get down on the ground and peek under my car and tell my my water pump MIGHT be leaking. I did the same thing for free and had it towed there just in case I was mistaken and did not expect them to charge me for the look. It took me 2 minutes and it took the new mechanic 2 minutes so I assume it took Honest-1 2 minutes. They seem friendly but my own shop, once I got home, didnt charge me a penny to poke around and make sure the kid mechanic who did it on Sunday so I could get back home had changed the water pump correctly. It took them 10 minutes of poking around to make sure I was good-to-go. Since they didnt do any work, they didnt charge me.

Honest prices and they straight up take care of whatever needs to be done. Took both of my vehicles there and they didnt disappoint.

The best Honest-1 location of the four that Ive had service done at. Scott offers fantastic customer service and thoroughness with your vehicle. Its the only Honest-1 Ill be going to.

This location is not very convenient for me, but I feel that they really look out for me, and are always honest and dont try to sell me work I dont need.

Amazing Place