Absolutely overwhelmed with the customer service I received at this dealership. Louis, and both Ray’s were such a blessing. They made what could’ve been a very stressful process into one that was well worth it. From the bottom of my heart, thank you guys. They deserve the recognition (and maybe even a bonus😉).

We had the pleasure of working with Christian Reburiano. He was very polite, attentive and friendly. He made sure that he addressed all are needs never left us until we are taken care of. We are very confident in him and he for sure knows what he is doing. We definitely recommend him to everyone and he will exceed your expectations

Toyota is a good company, but this dealer is taking advantage this time to sell their cars overpriced. Every car they going to sell is +10,000k more expensive than the normal price, and with bad customer service ever. If you want a car now with less overprices, then you can go to the Honda dealership and with better customer service.

These people are vultures! I wish I had a picture of the piece of scrap paper with scribbled arrows they tried to get my brother to sign. Or video of the man following them to car to harass my father for giving my brother sound advice (not to trust them). “You need to let your son be his own man!” I will never go back to that car dealership or recommend anyone go there. Need any guidance at all ? If they smell any hint of naïveté , They will take advantage of you. I promise you that.“Every time you try to negotiate it will lessen the chance you’ll get this deal “ this is what they said to him after they called him in with promise of one price and then pulled the ‘ole bait and switch. I wish I had his his name so I could tell you who exactly to steer clear of. Probably best you avoid the place altogether if you can .I really just hate when supposed professionals try to take advantage of the people they serve.

Joseph Province immediately assisted my mother and I before we even got out of our car to look for a new one. He helped us get a brand new Corolla as it was even cheaper than getting a used one. He was honest and upfront and understood our needs and budget. Great guy!

Christian Reburiano thank you so much for the great service and all your help ! I had such a great experience! You are an asset at Toyota of North Miami. Thank you again !👍

Great customer service and a Christian was very knowledgeable service advisor on helping me decide what kind of service to be done to make my car safe to drive.

I talked to a salesman (Javier Rojas) over the phone about a particular vehicle and he said everything was good to come down to the dealership (45 min away) and when I show up the truck mentioned they don’t have and tries to sell me something else. Waste of time

My experience at Toyota North Miami was exemplary, all thanks to service specialist Feliberto Pena and his staff. He truly went above and beyond to ensure I had a great experience at Toyota. He and the technician who worked on my car kept me up to date throughout the entire process. Their kindness and time was very much appreciated during my visit. If you are ever in need of a service specialist, I highly recommend asking for Feliberto, because I guarantee you will have a great experience and will not be disappointed. I am grateful for all the wonderful customer service and great care provided during my 2 days of visiting Toyota North Miami. I will 100% be coming back for any car troubles or services needed in the future. Once again, thank you for all your hard work.

Ive been coming here since Ive moved to Miami, and David Trinidad always takes care of me and my car. He is always straightforward and helpful, which is why I walk in there and ask for him by name. Hes the only one I will work with! Chris (the guy that sits next to him) is always coming in clutch as well! Thanks guys!

My husband and I bought a 2018 Toyota Corolla from here on Saturday and let me tell you!!! It was one of the best decisions i made!! Hands down! They work with you, theyre not rude which I LOVE. We were very honored to work with Jefferson Gonzalez he was kind, willing to help, never rushed us, did his all to make sure we left that day with a car and not just any car but a Great car. Very generous... Theres another young man there that i truly would like to thank also but dont remember his name. Over all this is definitely somewhere that i would recommend you get your next car. Go check it out for yourself....They are just AMAZING!!!!

I had help from Joseph Province , he was over beyond excellent. His customer service was great. I recommend everyone to ask for him prior purchasing a vehicle. You will not leave unsatisfied.

I had the pleasure of working with Joseph Province today. He is truly an exceptional sales consultant. He was patient, thorough in his explanations and very knowledgeable about the vehicle. He broke down every part of my financial situation, the trade-in value for my old vehicle and catered to my needs and wants. He even went the extra mile and arranged a ride for me to go to the bank and get the rest of my cash. I’m 100% sure that if I dealt with anyone else today, I wouldn’t have walked out with a vehicle. Thank you so much Joseph, you have a customer for life.

I had such a great experience shopping at Toyota of North Miami ! Jorge, one of their car salesmen helped me really make the best choice for me and my necessities.It’s hard as a single gal to go out car shopping because I don’t know anything about what cars are most convenient and which aren’t so having someone give me genuine options and solid advice while going through the motions of car shopping was definitely a plus. I Will definitely be back again to swap this one out for another !

Not only satisfied with the service but also Christian Reburiano’s outstanding customer service:)

Place ALWAYS has long lines and ALWAYS has 1 person for customer service and the other 1 for parts. Its a shame! Hire more people! Toyota makes tons of millions of dollars to short change its customer service, or maybe its just this one!

Very bad service dropped off my vehicle to get maintenance and decided to take a look at the new cars and when I got there passed 2 sales men not even a hello. Me and my wife were thinking of trading in out 2019 rav4 and buying a new highlander so since none of the salesmen even acknowledged my existence I went up to one of the sales men and started to brush me off so decided they do not deserve anymore business from us granted we are vip customers supposedly we have purchased 3 new vehicles from this same location very bad experience go else where.

Customer service is great! I’ve been coming to themSince before they were at this location I’ve been seeing Steve for years.Steve has always treated me like family always going the extra mile to helpme with all my car needs and that’s why I wouldn’t go anywhere elseThanks to Steve and his honesty, I felt comfortable purchasing a new carfrom them and I’m happy I did ! I will continue to take my new car in for anyservice I may need. Thank you Toyota of North Miami for having such a great team of people everyone is very helpful.

Toyota of North Miami has been my service provider ever since we got our Prius. They are always very helpful and thorough and all around pleasant when I need their help. This time, though, I have to mention that thanks to the great help of their Assistant Service Manager Miguel Pintado I felt especially taken care of. His willingness to follow up on my request, to keep in touch via text messaging, and to communicate up the chain on my behalf was great and extremely appreciated. Thanks, Miguel.

Feliberto Pena was Awesome! Literally writing this review while I’m still at the dealership (lol) that’s how amazing he is. He had me in and out and even did a quick car wash for me. Thank you, Again. I’ll be back soon for my oil change.

I wanted to buy a car from there, at a price of $ 30,207 after the fees the car came out $ 43,575. It is not normal. Want to get rich very quickly, also lead a loyal customer, have a nice day.

Antoine (Manager) helped me out. If you have an issue refer to him. I really appreciate you helping me. I look forward to working with you in future. I would give 5 stars to him but other circumstances (not involving him) have made me give Toyota 4 stars. Thanks again!

Car wash was down for about 2 months & now its repaired Called service to confirm when it is open. 8am. Called twice at 8:08am to send someone to open it. 8:30am...still not open? Then had oil change done. They didnt install the engine guard correctly. They ordered another 1 to not install that one correctly either. So I no longer take my car there for oil changes anymore. Lisa sent someone out. No one showed up.

I stopped by with no appointment and the line was packed (2-3hr wait)I was greeted by Christian at service and I expressed that I was short on time and that all I needed was a taillight bulb replacement. He checked me in, grabbed the part and installed it for me while my car is in line. By the time I was done with the cashiers paying my service bill, he was done and my car was ready to go!! He went above and beyond ! Christian reburiano will be my service guy at Toyota of north Miami. A+ service

Really happy with our experience! Bryan was so helpful and genuine, we really appreciated him so would absolutely recommend to see him to help you find the car you need. Thanks!

The car here is overpriced , and the price is different from what they put on online.Is extra 5k and more, if you wanna buy a new car I don’t recommend you to come here.

I would give 0 stars if able. I was highly disappointed to experience such high levels of scamming from a Toyota dealership. Every time I had a concern about a vehicle, the answer was always “that’s how it’s supposed to be”. When I advised I had the same vehicle as the car I was testing, he changed the answer. I wanted to test drive a car but the salesman persistently said he had to run our credit first. He told me it would be a soft inquiry that wouldn’t hurt my credit but then said my score would go down 2 points.. right after telling me how it wouldn’t affect my credit. You do not need to run credit in order for someone to test drive a car or in order to get an estimate on the car. A manager was able to give me a numbers estimate without running my credit based on the score I told him I had. The estimate was $3000 higher than what was expected. I asked him to elaborate on the cost/fees and he said the fees were tax and title transfer fees. The math still wasn’t adding up and the more I asked for an explanation, the more he changed the subject. There is a $999 dealer fee but there is also a $999.50 TNM Value package fee that includes tints and nitro air but I had previously asked him how much they charge for tints and he had told me somewhere around $100. There is also an electronic filing fee of $499.50. Before you sign anything, please ask them for the break down sheet so you don’t pay for unnecessary fees (someone else actually posted the exact same fee invoice in the previous reviews).

Writing this review due to the high quality of service I received when working with Rafael Boschetti. He was very pleasant and tried his best to work with me and make me happy with my purchase. I bought a used Corvette at a great price and with great service. Rafael treated me with care and respect and did all he could to make sure everything was copasetic. 10 stars if it was possible!

While balancing my cars tires, the mechanic broke two of the tire lug studs. Service advisor Donald Salazar came to give me the bad news that two out of the 20 stud logs broke, and that I would have to pay $170 to repair them. I was shocked to hear that I was responsible to pay for something their mechanic broke, but Donald said that it was not Toyotas fault because they must have been put wrong somewhere else. I asked to speak with a manager and Donald said he spoke with the manager (Donald said managers name was Richard) and that the manager confirmed that I was responsible to pay for what they broke. The manager never came to talk to me personally. I obviously couldnt drive away with the tire like that, so I had no choice but to pay for the repair. My issue is, after the first stud/log broke, why didnt they contact me then to tell me what happened, instead of continuing and breaking the second one! I asked the advisor for the dealership to at least split the labor cost of $160 with me. They said no, that they werent responsible, blaming whoever must have worked on your tires before us must have installed them wrong, so were not responsible even when we broke them. Well, I hope your $160 and your commission was worth it... Thought that at least Toyota would have the courtesy of the manager handling a customers concern face-to-face. I ask you: if you take your car to a shop, they break something that wasnt broken, then they tell you youre responsible to pay it, how would YOU feel!

Today I went in for service for the first time David Trinidad was amazing he helped me out they washed my car and service was faster then expected thank you David Trinidad

I have been here quite a handful of times to service my Prius. Sometimes with an appointment sometimes without an appointment. Just prepare yourself to be patient is my advice. They can certainly be busy. Can certainly say all the employees I have ever encountered were kind and helpful. Today I visited without a service appointment and was assisted by Juan Hernandez at the service department. I had my eye to visit the sales department for a particular vehicle I’d seen online. During my car getting an oil change I was assisted by Luis and George of the sales team & enjoyed a test drive of the vehicle I had my eye on. I went as far to be approved with my preferred lender of choice (independently from the dealership.) Unfortunately I wasn’t able to strike the deal I wanted sadly. We were only $2000 apart from me being happy with the deal. I was treated well by all sales team members. Just like any other person, I need my numbers to line up to feel comfortable with a big decision. I have no ill will and will continue to visit the service department. I know I’ll eventually find the right vehicle at the right price, it will just be with another dealership. As a woman car shopping alone I never felt pressured or dismissed. Can appreciate that. (But I do know exactly what I want and how much I’m looking to pay which makes me confident to go car shopping alone… just do your research and know your own numbers) So I’ll continue my car buying experience elsewhere. Overall it was still a very positive experience.

Took my car in for its first 5k toyotacare service. My service advisor was Christian Reburiano and he was absolutely phenomenal! So thorough and knowledgeable about my Toyota Corolla, great experience from start to finish!

I had the best car buying experience! Raul and Eddie went above and beyond to make me happy! I will recommend the Toyota of North Miami team to everyone I know. Thank you for the best customer service I have ever had in a Car Dealership.

I went here because I lose the tires key from my adorable Toyota. Liz was wonderful, part front desk and Manager was a pleasure! How they give me a quick solution. Thank you 😊

I had a very good experience at toyota of north miami service dept. Mr. Donald was very attentive and cordial. my vehicle was done before the time that was estimated so i was very happy.

I placed an order for a part online. I happen to be driving by the area and decided to stop to see if by any chance I was able to pick up the order. The employee from the parts department wasn’t very attentive. He interrupted me when I tried to explain the situation telling me that I should read the email and wait 24 to 48 hours. Even though he had the part, said that because I did it online it’s considered a different department. If that’s company policy, I get it (even though it sucks) but just the way I was treated by the employee and the lack of interest in helping and offering solutions was dissapointing. This happened on 7/17/21 at 4:30 pm

Best prices on online parts compared to other local Toyota dealerships. Sometimes it is easier getting a hold of the President of the United States than it is the online parts department.

My experience with the service department at Toyota North Miami and service staff member Francisco Garcia was excellent this past week. He was friendly and very knowledgeable. Would highly recommend.Mary Sinka

Ive been going to Toyota of North Miami for service of my fleet of vehicles and Ledone Bramwell has been awesome. Always looking for ways to help us solve any issues we might have and get the car ready super fast. Its hard to find such good customer service nowadays. Keep it up!

My mom recently bought a 2018 Toyota Corolla from this dealership. We had the pleasure of meeting our Sales Consultant Adler Andre. He was very Knowledgeable about the information he was giving us, and explained everything thoroughly. We told him exactly what we were looking for and he gave us exactly what we wanted. He was patient, courteous and kind. We left the lot as satisfied customers. We will definitely return in the near future to this dealership. Great customer service is always a plus!!! Thank you so much Adler Andre we appreciated all of your help.

Shady dealership they hide the prices until you get ready to finance the vehicle & theres a bit of a lack of attention to details that actually will matter. they did a great job finding something within my budget but the overall process was incredibly suspicious & shady & honestly I give 2.5 stars based on them just being unwilling to maintain contact after a total loss accident that I had with a car financed through them. Id say skip this dealership at all costs!!!!!!!!!!!!

I want to thank Ernesto. He went above and beyond. Dealing with me blowing his phone up a couple times a week, picking me up at the airport, and showing me how to use some of the features on my new car. Highly recommended Toyota of North Miami.

Worst place for the pos disposable plastic cars now made by Toyota. Dont get fooled by lazy dealers and super slow financial guy who made me wait 4 hours for nothing. If you look their advertising they said we finance everyone no credit no problem but the bank will deny you if you have a new credit or small income due the covid pandemic. Waste of time and money I never will buy a Toyota in my life. Just found a better Hyundai with only $500 deposit.You guys are a joke nasty place.

Hidden fees!!!!! Please be very cautious about the fees. I recently purchased a brand new car from this place. Made decent amount of down payment to bring the monthly payments lower. It sounded pretty good deal at first, but after signing the papers there was some unnecessary fees. Those fees cost me another $4K in total. I only know that we pay taxes & license plate fees but not T&M, tint, floor mats, and also for delivery but not sure for which delivery and other unknown fees which I forgot to remember by names. I BLAME MYSELF for not paying enough attention. Dont ever go without proper analysis/investigate. 👌 @ToyotaNorthMiami if you are responding to this review Please dont write some general response 🙏 . Solve the issue.

When you have two bad experiences at the same location you know this place is a hoax. No matter how huge their showroom, they rip people off with false advertising. They charge you $1000 dealer fees in addition to T&M package of $1000 and some kind of electronic fee which apparently is non-negotiable. There is no real breakdown of any charges they add to your vehicle and talk down to you when you point it out. If you are a single woman looking to buy a car, salesman and managers are condescending and will not take you seriously. You can have an excellent credit score but still be given horrible financing options. All these people writing better reviews are either foolish or have not known better. This place should get a serious inquiry for how fraudulent they are.One star cos thats the only way I can make this public. Also watch out how many harassing phone calls you will receive after your visit. Maybe get done women employees who are not just receptionist and for display.

Had the pleasure today of working with Steve Maldonado, he was extremely helpful and made me feel like family. You rarely find good service nowadays anywhere you go, but that is not the case here especially when dealing with this outstanding gentleman. I will definitely be coming back, and highly recommend anyone to go there too.

Came to purchase my lease and got this bill for $2000 dealer fee!!!! Just we aware you cant leave an dealership with paying something besides the car

Thanks to our salesperson Paul and the service department. Special thanks to Joel for immediately resolving our problem.

My vehicles engine was hydro-locked due to a storm about 5 months ago. I took my vehicle to Toyota and made a claim through my insurance which paid them over 7,000 dollars to overhaul my engine and put a used one in. About 3 weeks ago the check engine light came back on at this time I took the vehicle back in for service and was advised that the 2 coils were bad and their suggestion was to change all 6 because once one goes bad they all do, this were the exact words of their service rep., after quoting me over 1400.00 dollars, i decided to take my vehicle to my mechanic as they stated that these repairs had nothing to do with the engine over haul. My mechanic changed all 6 coils and the problem still persisted, come to find out Toyota never overhauled my engine, they never replaced spark even when they charged my insurance for these repairs. The issue with my vehicle was just the spark plugs which Toyota charged and stated they replaced. They are thieves and I will be going after them legally as well as contacting my insurance company.

This is the best car buying experience Ive had so far. I was helped by the sales manager Eric who was very attentive and helpful with the process. He was willing to compete with other dealerships and find the best deal for me all while over the phone. When we finally decided on a price he had the car detailed and the paperwork ready to be signed right when I walked in to help make the purchase quick and easy. If youre going to buy from any dealership I highly recommend Toyota of North Miami.

Jean,I honestly can say that he is the best person that works at the service center. He is very professional,attentive and always helpful,he always have a smile on his face. He keeps you updated about the status of your car and to be honest because of his professionalism why I keep returning to get my car service here. Jean I want to say thank you and please know that you are greatly appreciated.❤❤

BEWARE they will sell the car out from underneath you filled out credit app everything was good wanted to come pick up the car and they sold it no call or nothingHorrible experience

Thank you Christian in service! Appreciate you and the rest of the staff!

Worst experience I’ve ever had. I came in at 11 am to do an oil change and ended up leaving 2 hours later. I mean how long does an oil change take? The attendant who took care of me was lost and was never there to update me I even texted them because they give you a number to text and I never got a response back. Luckily enough I asked another attendant for some help and he quickly got on it right away. Turns out the hour and a half I was there my car was parked and wasn’t even being worked on. Mattias which is the wonderful attendee who helped me out quickly corrected this issue and got me out of there in 30 minutes. When it came time to pay there was a huge line and he even went as far as charging me himself (he didn’t have to since he wasn’t the one who attended me to begin with) instead of making me wait a huge line to pay.

This was my first time at this dealer and I bought my Corolla yesterday, Javier Rojas was extremely professional, kind and patient, best sales representative ever, thank you so much for everything! Exceptional service.. the warranty on all of their cars and unlimited car washes is really worth it!

Jorge Abigatus was an amazing representative, he kept it real and honest and really did everything he could to work with me and come to terms I could leave off the lot happy with!

I visited this dealer today, I am enormously grateful and pleased for the time I invested here. Mr Eduardo and his team Michael and finance Mr. Jhon have done a totally clear business without wasting my time. I congratulate them, so they managed and decisions are made. good job

Made a cash offer on a used vehicle. Salesman’s stated that they make most of there money on financing (aka ripping people off) so they would “probably have to charge me an extra thousand on the price of the car”. Very unprofessional please stay clear of these shady tactics.

Please be carefully when you guys come here to buy the car . scam- scam and scam that is happened to me.

Hey there, just wanted to leave a review about my experience at this location which was very positive, we were received by Mr. Erick who was a very polite, friendly and knowledgeable person, we got there against the oddsbut he went ahead and helped us out with all what he could do although we got a little surprise at the end, everything was positive. thank you Erick for your big help. Im looking forward to meet you in my next purchase

Last Sunday I had a great and successful visit to you store.My original sales representative Renato was not in the store but I should give him a credit because he was nice over the phone and attentive.Armando was the one who actually helped me. He is smart and I think he did his best. We ware in a hurry so he helped us to speed up the process. Also, thank you, Armando for delivering the car. I really appreciate the effort.You all guys are fun to work with. That was my first experience getting the car and the fact that I chose your store was not a mistake. That is definitely not my last visit.

HelloI has problem with my new car the I buy 2 weeks agoI bring to the dealer and Freddy the seller never answer the text or phone call from meI live the card he never register my car and the day after wen I call service they tell me the they don have any registers o paper of my carI have to leave before my workAnd go tho the dealer because nobody got info of the carMATÍAS SILVAWas the person the help me w everything and I want to appreciate to fix my carFind my card and do allThe paper .at the moment the I been there he help me with everything…Ones again thanks Matías

If I could give 0 stars I would. Terrible dealership. We Went to see a RAV4 car that they posted online for 17,500$. When we went there they were asking for 21,000 with high dealership fees. When We tried to show them the picture of their online post the manager of the dealership Mr. Nick told me to look into a Corolla. They acted as if they Wouldn’t even want to give us any service. As if our presence there were bothering them.The best part: they charge more if you want to pay cash than credit. I died of laughter. Never heard that in my entire life.I suggest you look at other Toyota dealerships before stepping foot here.We are never going back again!!!!!

Wish I had the option of leaving 0 stars! Jorge is very unprofessional. Taking my deal got approval then sold the vehicle out from under me! This is not how you do business of any kind. Customer service is number 1. Your word should mean something unfortunately at this dealership it means nothing stay away do yoir research!

We stopped here last weekend to look around for a Tundra. We were greeted by Rafael Boschetti and he worked with us to find the truck we were looking for. We didnt leave that day with it because we wanted to hold off for a few reasons and make sure we had all of our ducks in a row. Rafael was extremely professional throughout the entire process, he followed up with us all week, when we had questions we called him and he took the time to answer them for us. A week later we were back for the right truck and closed on the deal. Rafael was amazing the entire time and so was the rest of the team there at Toyota of North Miami. I would absolutely highly recommend coming here! We will certainly be back for my car when its time to upgrade!

Never left a negative review before but this time time is worth it because people should avoid this kind of stores. Definitely not recommend this place for future customers. Zero customer care.

I took my car to Toyota of North Miami and dealt with Donald. He was great. Extremely knowledgeable and very thorough in explaining what was wrong with my car. I appreciated his honesty and patience. Will definitely go back!

Thank you Juan David Hernandez for your amazing service! Super nice and understanding. I totally recommend him to help you out with any problems you’re having! He resolved all my problems in no time!

Sonel is my Service Advisor and he is THE MOST AWESOME service advisor I have EVER had in my 40 years of owning a vehicle!!!! When you come to Toyota of North Miami ask for him and he alone!!!!

Greetings! Id like to recognize Mathais a customer service Manager from the Service Department for exceptional customer service...I went in because I was receiving a low tire pressure indicator...asked for him and he came to service me as promptly as he could, personally checked my tire pressure and adjusted them as well as took my car through the car wash...it was very much so needed!!! Thank you Mathais and Toyota of North Miami...

Entire experience with Brad was an absolute pleasure. We loved how easy he made it and how awesome our new car is. We got a great deal and felt no stress at all. Thank you so much to Brad, Tony, and the team.

I was truly blessed to get my new 2021Toyota Rav 4 Le, with the help of two wonderful people Yessica and Anthony made it a truly amazing experience from start to finish. Thanks so much! I am enjoying my new ride.

Sonel is a service advisor every time I come he is great

Sonnel was great today while getting my car service.

I had a bad experience during my last service visit. Oil was left all over my engine after a oil change and my radiator and a electrical connector was damaged by the mechanic. They had to replace both and even after that they still left my engine area with coolant everywhere and a hose disconnected and had to take it back and clean it and attach the clamp. The service manager made a effort to right the original wrong but the service technicians are sloppy and there does not appear to be anyone checking on them. This completely undermined the recovery effort. This will probably be my last time using this dealership for service

I visited this dealer two times, both they gave me one price by phone and internet and the I found the price was higher. Last time I checked with the CHR, price announced 22 k, price on site 33k.If you want to waste your time, this is the right place.

If you want to enjoy the worst customer service ever please call or deal with this place! Mark Anthony dont even is a real member of staff for responds in google reviews !The good reviews they have now have been negociated with customers after sales that is how they work! Stay away from this sharks

No social distance, this a 3 different clientsThe person in charge if parts is not wearing properly the face mask, on my way out 3 different Toyota employs not wearing mask

Thank you much David Trinidad you really helped me with my Bluetooth issue on car

Sonel gave me great service when I come to the service

Possibly the best Toyota I’ve been to. My Corolla usually takes hours to be ready when I take it in, but David Trinidad in the service department is always super helpful. I would highly recommend him as your advisor! Very happy with the service here.

I am very pleased with the services I had first from Javier Rojas at the showroom who is very kind and very professional as well as the friendly personnel there. Second I appreciate the service and the professionalism of Matias who is very dedicated to his work with the customers. I Really recommend this Dealer and Javier as a salesperson.

Worst customer service I’ve ever experienced . Good luck buying a car here. Wouldn’t send my worst enemy here…..

We went from Orlando to Miami to buy our car with Javier Rojas! That’s how much well attended we were. He closed our deal through phone and did above and beyond to get our price! He even gave us gifts for the car!if you want a car, ask for Javier Rojas! He is the best!!!!

This was the best car-purchasing experience Ive ever had. From the outset, Luis B. was friendly, knowledgeable, upbeat and focused without the dreaded aggressive sales tactics.Its like theyve redefined the process for a new type of purchaser. They assume youve done your research and respect the parameters you set for them while diligently working to achieve the objective.You will get the best deal without having to do battle. Its ideal to know what you want, how much youre willing to pay for it, and an idea of your financial options.Go see Luis Bonilla and the rest of the Toyota of North Miami team. They might even throw in some deal sweetners you didnt see coming.APLUSRECOMMENDS

I have bought or leased quite a few cars in my life. This was one of the best car buying experiences that I can remember. My salesperson, Henry Espinosa, guided us through the entire process with curtesy and respect. Our finance manager, Potfy Cordero, was also very helpful, informative and had a great sense of humor. The facility is beautiful and comfortable. I feel we got a very fair deal in a very pleasant manner. I highly recommend this dealership

I took my car to Toyota of North Miami on Nov 2018, because they call me, that I could refinance my 2017 corolla and pay less. Took it and they end up putting me on a 2019 corolla.!st week I notice that the tank got empty by 205, I drove mostly highway, car supposed to be 28/36 and 32 mix. Call the salesman and told him that car was giving me gas issues. He told I me keep driving and record mileage, car is new and needs to break in. Drove it and same 203 or 207, never over 220 miles per gallon. He told me that the car might be a lemon, that we needed to bring it for 3 inspection and then send paperwork to lemon law office. I told him, if this doesnt get resolve, I would not make payments on a damage car.Well he gave me the run around, told me that no worry about it, I even made a payment on Feb, so the car would not get repo.I sent the papers to lemon law office and Toyota, The Toyota office address was not the correct one, salesman gave it to me and was sent as address unknown.Well car got repo, I call them, explain them the whole situation, fax them all the paperwork I had it. Today found out, all my effort was in vein, car is going to be auction and I will be left with a build and credit destroyed.Thanks alot Toyota of North MiamiKarl KhalilSouthEast Toyota finance.

My husband and I recently purchased a new Toyota Sienna at Toyota of North Miami through our Local Credit Union and we were extremely pleased with the service provided by Toyota of North Miami , but especially from the DIrector of VIP Sales and Community Engagement, Anthony Damato. Anthony delivered exactly the car that we wanted, which came with a gigantic bow, while taking care of the paperwork and our many questions and requests in a professional and efficient manner that we had never seen in a salesperson. The VIP Departments Leader, Anthony, is a true business man and the VIP service (free of charge) is totally worth it.Thank you, Anthony and Toyota of North Miami for the magnificent car purchase experience! We will never forget it; we will recommend you with our family, our friends and everywhere we go! See you next time!

Hasan it was like an #Angel from heaven, helping me , on my Toyota Sienna this past Sunday 12 2017 , if you want a real person with no tricks look for him he is a honest and sincere Person. God bless you Hasan and Family , my wife and kids are very happy with the new car.

Gave this place two time the opportunity to service my car 🚙 and even bought my 4 tires in thereBut unfortunately every time I go there they are too busy talking with each other and spending time looking on thy own cell 📱 phones they always forget something..At this last time after spending 340 USD if maintenance I had to drive 40 back each way because thy forgot to reset the maintenance painel. I try to call to avoided the trip and the business card I was given is not currently and I could not speak or find assistance over the phone ☎️

When it comes to purchasing a used vehicle there’s no better assistance than Richard Blanco .... outstanding customer service!!!

It’s always easy to complain when something goes wrong but it’s also important to comment when you have a positive experience. Service Advisor David Trinidad was thorough and very knowledgeable. My experience at Toyota of North Miami was exceptional. By far the best customer service.

READ CAREFULLY WHAT THEY CHARGE IN THE INVOICE. They will add so much in warranty plans, maintenance fees, high cost dealer fees and rip you off. Director will have you wait to not talk to you.

Horrible experience took my toyota tacoma for service waited almost 3 hours Truck was park out back was ready no one call or told me I would never go back This was the 2nd time thus happen Do your self a favor Dont deal with toyota of North miami

I came in today for service and sonel was great

Just make yourself a favor and dont bring your car for service at Toyota North Miami Beach.4hours for service, your service advisor will most likely disappear, and nobody knows whats going on.

Absolutely horrible. My boyfriend has been waiting for a tag for almost three months. We live 45 mins away, they said it was ready to be picked up, we get here and they can’t find it? Ridiculous how they treat their customers. Once they get a sale they could care less about anything else, sad. Train your people correctly.

Today the service was great Sonel Augustin he takes care of me thanks my friend i love my new Highlander 2021😀😀😀😀😀

I have been to the dealership several times. I got my car from Anthony D. It was a great experience. He was really kind, professional, and efficient. Then on November 22, 2020 Sonel Augustin helped me he was really knowledgeable, which made visit was so smooth. He liked his job and did it well. Then on Dec 8,2020 I came in contact with Juan Hernandez my experience was not was I was used too in the past, at first it was going good. I got a nice deal, then after that, it went down the drain. He was not a great at communicating with me. I was told the process would take an hour. I repeatedly tried to get answers. Nothing! My car got there at 10:52 a.m. I didn’t get out until 5:30 p.m. Why if the policy is first come, first served! That was not my case at all. He would not tell me the status of how long my car would take. Like my time didn’t mean anything. He was bringing other people to cash out and leave, just not me. Why? Why? Was I being punished? After hearing how frustrating this experience had been. The young man who get the cars asked my name and walked in to find out something for me. The was wonderful. That’s all I wanted to know. While he was inside Juan shows up with someone else and says oh yeah your car is ready, in a matter of fact way! Really! I told him you could’ve communicated better, you don’t know my life what I needed to do. I hope that he gets better.

HelloJust want to share a pleasant experience ......On Friday Jan 13 2017 I was shopping for a used car to replace myold KIA Spectra ( 2005 with 145000 miles)I went to a Toyota dealer on 16600 NW 2 Ave inNorth Miami Beach and met a the nicestsalesman I have ever met (Hector Soto)He went out of the way to find me a car (Toyota Corolla 2011)-I have dealt with plenty of car salesmen in my life-Butnone come close to himSo I bought the Car and am very satisfied -perfect salesman and perfect car.IF YOU WANT TO BUY A CAR-SEE HECTOR SOTO.I highly recommend himBruno