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Liberty Towing Service LLC
2601 Progress Rd, Madison, WI 53716, United States
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Cl
Review №1

Required a ~90 mile tow out of Viola. Called in Madison area and got turned down by multiple towing companies until I called Liberty Towing. Liberty Towing was flexible, on-time, professional and offered a great value. Driver was very professional and careful with my vehicle.Id highly recommend their services.

Kt
Review №2

These guys are great! We had a bad bearing on our boat trailer wheel & it needed towing to repair. I had no idea how big a boat & trailer are to tow. Not just the length, but the tire width just fit on the flatbed. Mike was a master that made a bad situation bearable! Thanks Liberty!

At
Review №3

Great service! Very Punctual and careful with my move.

Al
Review №4

From communicating with dispatch to when Jesse (driver) arrived. This was efficient, cost effective, professional, and extremely kind. When you are already having a terrible day, for people to go out of their way to be polite and kind is worth more than words could describe. I had an excellent experience getting my car towed on an undriveable flat tire. Make sure to keep Jesse around, goes above and beyond! Thanks again for your help. Would recommend to anyone.

As
Review №5

I just called to get my car towed, they worked with me to pick up my key because I wasnt with my car. They were extremely professional and helpful!highly recommend & low prices

Cr
Review №6

Very professional, prompt in timing and polite. I would highly recommend them. Their pricing is a good rate and overall service was amazing!

Ro
Review №7

Jessie had to come pkck up my jeep in an emergency situation as i was stuck on the side of the road. I would definitely use liberty again. Made me feel better as i was sort of in a panic and not exactly sure what to do thank you!.

Sa
Review №8

I used Liberty after they were recommended by the Nissan dealer. Their service was fast, simple, and very professional. Both the operator and driver were courteous and pleasant to work with. Would recommend!

Je
Review №9

I like Liberty. They deal with you honestly. I had called to make an appointment, and I will first say that their customer service was helpful and courteous, and the truck operator as well. Definitely not a shadily run operation!

Br
Review №10

Aaron came out and fixed our UHaul on a very stressful moving day. He made the process easy, anticipated the need and brought a battery in case. Highly recommend!

Ka
Review №11

Excellent service from Liberty — I called in advance and got a tow to my appointment at the dealership. The first truck they sent couldn’t jumpstart the car so they sent a second one to get my car from an underground parking garage, and got me there in time for my appointment. Super professional and skilled drivers and will certainly use Liberty again in the future!

Ma
Review №12

Walked out to my car at hospital parking garage to find a flat tire. Being dressed in my suit, I called Liberty and they arrived within 30m. He had the equipment/tools he needed to change the flat with the spare quickly and I was on my way. Thanks Liberty!

CA
Review №13

Got my car towed 13 miles and it was extremely reasonably priced (for a tow). The drive was really nice and I had no issues whatsoever with the service. I would recommend, but hopefully not use again ;)

Sc
Review №14

Joey came out picked up my vehicle. Very knowledgeable and professional. I felt safe the whole time. He was in and out with out any issues. Prices were very reasonable.

Be
Review №15

Quentin did a good job towing my truck he is very nice guy i recommend liberty towing for everyone thanks again Quentin.👍👍👍👍👍

Al
Review №16

Great people to help us out in our very stressful situation when our vehicle broke down.

Ja
Review №17

Great service, really competitive prices and they are really responsive when you need them.

Ta
Review №18

We appreciate being able to call a fellow towing professional when we aren’t able to be there ourselves. Thank you for helping us out and taking great care of our client. Much appreciated! ~Team Topels

He
Review №19

Last week we bought a new (old) truck and it promptly broke down on us as we were on the way home on the interstate. Kevin towed the truck back home for us, and we were so grateful! We also thought the price very fair, and it was nice to not be taken advantage of at an already stressful time. Thank you!

Sh
Review №20

I need a tow more than most people. Liberty always gets there in a timely fashion. If its just that busy, theyll be realistic about when they can get there. Im acquainted with a few of their drivers and theyrere always friendly and have great attitudes.

Ha
Review №21

Zach and Jose were so helpful when I had a flat tire. I called in a complete panic and was really reassured. My car was towed in less than an hour!

Na
Review №22

We called Liberty for an issue with a roll out for our pressure washer. It’s outside of what they do but they came out in a timely manner and got it fixed. Great service at a very great price.

Jo
Review №23

The driver came right away,he was very nice and polite.i would call them again

Ka
Review №24

The professionalism of the tow truckers are phenomenon. Jose got to where I was 10 minutes earlier than the expected time, knew exactly how to fix the situation, and showed impeccable knowledge when it came to towing my car. He is clearly a top performing worker and needs to valued in the company.

Na
Review №25

Wheel snapped off our 7000 lb. wood chipper and Sergio was there in less than an hr. He was able to navigate the situation with great ease and played a critical role during the off-loading process at its destination point; above and beyond. Thanks Sergio!

Ti
Review №26

Picked up motorcycle right away. Thanks

Ka
Review №27

Kevin was on time and very polite with a good sense of humor. Would definitely use this business again but hopefully I won’t lock my keys in my car again!

Ja
Review №28

Id advise all new customers to stay away as staff is unwelcoming and unprofessional. My brother had called for towing service as a first time customer this morning and instead of being treated with dignity and respect, he was met with blatant disrespect and un-professionalism due to the simple reason that he accidentally gave the wrong contact information to where the car was needed to be towed to. Instead of respectfully and professionally asking him to first confirm the address and phone # and give the towing service a call back, he stated that by brother was being sketchy and that they are busy due to the holiday and for him to call someone else. He (the staff my brother talked to) then gave my brother a call, after my brother had left a review, trying to justify why he treated my brother disrespectfully. We hung up as it was just appalling to have been treated as such and then to have to listen to him try to explain why he acted and said the things he did. University Towing and Auto Center was more than willing to accommodate and help us with our issue despite it being the eve of a Holiday. The staff we spoke to was very patient and friendly.

Da
Review №29

Had a truck hung up on some rocks at our business. Promptly showed up and very professional. Outstanding service!

Su
Review №30

They have great rates and fast service! If you need a tow their the pros :)

He
Review №31

Thank you, Chris, Rod and Paul for coming to my rescue after the ice storm! For those of you who are familiar with steep Wisconsin driveways in Dane County and ice/snow storms, you also know how easy it is to unexpectedly slide backwards after trying to make it up a steep and ice/covered driveway. My car unfortunately slid off the rock wall on the side of my driveway, leaving my car wedged next to an electrical box and the rock wall. Liberty Towing miraculously managed to get my car out totally unscathed!! They were calm, collected and knew exactly what to do. I highly recommend calling Liberty Towing if you ever find yourself in need of Towing services!!

Jo
Review №32

Tim picked me up after my brake line failed last night. The dispatcher was very helpful, and Tim was efficient and personable. Liberty helped make a stressful experience a little bit better. Thanks guys!Price seemed good.

ya
Review №33

Didnt want to do business with me just because the area I needed to drop off my car was sketchy and criticize me how I was wasnt giving proper information as it was my first time contacting a towing service. Spoke to me very unprofessionally and just sounded lazy to work on a sunday.

Su
Review №34

Wonderful company! Always prompt and very professional, highly recommend!

An
Review №35

Got to me fast. My car was stuck in an underground garage. They got my car out quickly and without damaging it. These guys have great custumer service (thanks Aaron!) hopefully I dont have to get my car towed again but if I do, I know a good reliable company.

Ma
Review №36

Managed to bury one side of my grain truck axle in the field. 50,000 pounds stuck in a deep hole. Ron came out, we hitched up his winches and he slowly pulled me out. Quite a relief and worth the money! These guys are great!!

Er
Review №37

Liberty Towing was sent out to tow my car off I-94 after unfortunately hitting a large deer at night. They were quick to respond and Tim was very efficient and personable. Those guys were also very accommodating through the entire process before transferring my vehicle to a local body shop.

Ad
Review №38

Great customer service. Quick response time. Fairly priced.

Tr
Review №39

We are traveling cross country from CA and was towing our travel trailer with our truck. Our truck lost power outside of Madison, WI so both the truck and trailer needed to be towed. Liberty sent drivers Quentin & Steve to help us out. They both were extremely courteous, helpful and professional. They both went out of their way to see to it that we were as comfortable as possible and put our minds at ease through the whole process. If you happen to find yourself in the need of a tow in the Madison area, these are the guys I would call first.

Ch
Review №40

GREAT SERVICE! SERGIO IS MY HERO! He took excellent care of my vehicle. Professionalism at reasonable prices. They care about the customer. Please dont hesitate to give Liberty Towing a call. :)

Ja
Review №41

Great response and good prices

Mi
Review №42

Tim was incredibly polite, professional, punctual, and my tow cost even less than the quote to go a few miles!Highly recommend, and will (hopefully not have to) use them again!

Ro
Review №43

Great service and great prices for long distance towing rates

Te
Review №44

Great, the driver showed up, pretty fast and was pretty personable and professional.

Wi
Review №45

Only towing Id recommend! Been years since Ive needed a car towed and I called them today. Gentleman who answered the phone was very friendly and was able to get a truck out to meet me when it worked best for my work schedule. Two guys who towed my car showed up right on time and were awesome to work with. Their service was a lot cheaper than I thought it was going to be and is cheaper than other tow shops I looked at. They even beat me to the dealership. Thanks so much Aaron (Erin?) and Tim! I truly appreciate you guys!

Mc
Review №46

These guys are awesome! They were very friendly, helpful, and fast. Their prices are reasonable and after calling many tow companies I found that Liberty Towing was the most affordable. I will only use them from now on and will definitely recommend them to everyone I know.

Ka
Review №47

Hands-down one of the best towing company’s in the state of Wisconsin. I’ve counted on this company multiple times.They have a really fast response time and do an amazing job with vehicle care. Quentin Bell has helped me several times and is always reliable. A+ Company.

Ge
Review №48

There are towing companies, and there are EXCELLENT towing companies. My car died in a gas station and could not be re-started. Liberty personnel, both dispatch and driver went above and beyond. Initially, I thought I would have to follow them down to the dealership and put a note and the key into the service slot myself and find my own way home. Liberty took care of all of that for me, so I did not have to do anything. Performed better than advertised. You will not be sorry.

Ca
Review №49

Lies, wait hours no show.

Br
Review №50

We had a little dump truck and trailer with an excavator on it slide into the ditch. I cant thank you enough for fast and professional service!! Reasonable price and your operator made a stressful situation calm. Thank you liberty towing!!

an
Review №51

Awesome decently give a five star. Quick response time and fair price

Er
Review №52

Tim was a true professional. He was friendly, prompt and efficient. Would highly recommend Liberty!

Mo
Review №53

Liberty towing was so awesome! My car decided not to start so I called them! They arrived in a decent time and the price was right compared to other companies. Also, the driver, Chance, was very nice and personable while riding to the dealership! I would highly recommend Liberty and I will be using them again if needed!! Thank you!

An
Review №54

Easily the best towing experience Ive had!The driver was very friendly, competent, and quick. His instructions to me were clear and motivated by safety. He showed concern for the other residents in my apartment complex by making sure he wasnt blocking anyone for too long. He even took the time to explain a couple things about how he hooked up the vehicle.The rate was reasonable, and payment was easy. I appreciate the use of technology. The inside of the truck was clean and organized. I can tell Liberty invests in their equipment, whether its a truck or a computer.

sa
Review №55

Didnt actually tow me because they were 3 hours out. They were very helpful in helping me find someone that could come get me immediately. Thank you!

Bi
Review №56

Very knowledgeable professionals would highly recommend them and very knowledgeable on towing boats

Mr
Review №57

Tom arrived quickly today to unlock my car door since I locked the keys inside. Service was awesome & quick! I was also very, very pleased with the low cost! My husband was not as frustrated with me with that price:) He was SO appreciated today!

Sa
Review №58

Fast and friendly tow company. No job is to big or too small. They have all the right equipment and the knowledge on how to use it! Always a pleasure dealing with them.

An
Review №59

My car wouldnt start after a Dr. appointment. I am from Wausau and was kinda panicking because Im not familiar with the area. I called Liberty Towing as they were refered. I am very pleased with the service. José was very helpful. He jumped my vehicle and advised me to stop at a local auto store to purchase a new battery. Thank You

Da
Review №60

Bo one wanted to tow me waited until almost midnight till someone took my tow.

ta
Review №61

I made the mistake of calling another towing company yesterday and 3 hours later of sitting along the interstate they still hadnt shown up! The garage said they always use Liberty Towing. I called and they were there in 20 minutes! It was a reasonable price and the man made it as easy as it could be! I will always call them with any future issues.

Mo
Review №62

Needed a tow in -15° weather. They were there to tow me in about 20 minutes and towed my truck to where I needed it in record time! The man doing the job got my truck up on his in under 10 minutes and it only took about 2 minutes to get it off. Price wise half of what I expected and compared to what Ive payed in the past with other companies. Highly recommend them!!

Jo
Review №63

My car died on the Beltline after working a long day outside during July. I gave them a call and they said they’d have somebody there in an hour and the driver would call when he was close. Didn’t get a call from the driver but that doesn’t matter cus he showed up in a half hour, got my car safely on the truck and even gave me a ride. It was reasonably priced too. Couldn’t imagine a better transaction.

Al
Review №64

Very friendly and very respectful. Tim looked out for my car like if it was his own! Great service!!!

Di
Review №65

Liberty towing made an awful experience for me so much better! The driver first tried to get my car started and when that didn’t work he arranged for a local shop to look at it and towed it there. He took the time to explain the issues to the mechanics and made sure I was being taken care of before he left. All of this took place about 5 pm when places were closing. Price for all of this was surprisingly reasonable. THANK YOU!

El
Review №66

They got my familys truck off the road quick when they broke down. Not only did this garage fix the problem that caused this break down, they also fixed what caused them to break down less then 30 miles away. My family had just left from picking our truck up from another garage that just fixed it broke down again and this garage fixed BOTH problems. Awesome people, friendly and easy to work with and they are straight up. Money well spent here. Would recommend to anyone.

Ke
Review №67

Liberty towing what more can you say. They will do all your towing needs from light to heavy duty. Friendly staff very knowledgeable in all your towing needs. Also remember to move over for tow truck drivers they are there to help and they have family at home to.

Am
Review №68

We were in a bind when we had a blowout on our way to the airport for vacation. A flat at 7 oclock at night on a Sunday is a near impossible situation. Quentin went out of his way to help us. We were able to get back on the road thanks to him. Would recommend this company to anyone.

Br
Review №69

The service is hands down the best Ive ever experienced in a towing company. Quentin went above and beyond for us AND they charge almost half of what other companies charge. I will never use another service again. Top notch!

Ad
Review №70

Professional and courteous. The trucks and equipment were clean and well kept. Ryan and Tom were great to work with. Both were patient, helpful and upfront regarding process and costs. Ryan was extremely helpful getting my vehicle home.!!!Call Them!!!

Ad
Review №71

Had a great experience using Liberty towing today. They were timely and communicative, and Quinton was friendly, professional, and helpful. I will definitely use Liberty for my future towing needs!

Cz
Review №72

Adam is a lifesaver! It was the day of my appointment to get some work done at Zimbrick European, I walk outside and the Audi won’t start. I found Liberty Towing, here on Google and they promptly sent a technician to my apartment. Adam assessed that my battery was dead, and had it jumped within a minute. I made it just in time to my service appointment. 5/5 Would recommend! 😊

fo
Review №73

My SUV got stuck in the flooding last night on the west side of Madison. I got lucky and was able to leave my car parked legally and get home safe. This morning when I called Liberty, they said it would be about six hours before they could tow my car. Exactly 5.5 hours later Sergio from Liberty pulled up, and was very friendly and helpful. Hopefully I dont have a call for a tow in the near future, but if I do, I will be calling Liberty.

He
Review №74

I recommend Liberty Towing to everyone; absolutely no complaints! Service was excellent and professional, timely, and reasonably priced. He definitely went above and beyond helping me get my broken down vehicle off the 6th floor of a parking garage. Thanks!

Ki
Review №75

On time, fast and friendly service. Best tow service I have experienced.

Lu
Review №76

José did an awesome job towing my delivery truck out of a very rural area, thanks!

Da
Review №77

Go to place for any of your towing needs, big and small.

Mo
Review №78

Amazing customer service! My car broke down on a pretty busy street and they got a truck out in less than 10 minutes and got me towed to the auto shop for a very good price. Driver was professional and let me know everything he was doing before he did it, and even gave me a ride to the shop! If I, or anyone I know, ever need any roadside assistance I will always recommend Liberty!

La
Review №79

Excellent towing service! The driver was friendly and quick to respond. His attitude and kindness made a tough situation (brake fluid leak in a town 90 miles away from home) a little brighter. I definitely recommend them anytime you need a tow!

JJ
Review №80

Quentin Bell is always there for you in troubled times. Always rely on these guys to get it taken care of. A very good company highly recommend.

Za
Review №81

Awesome service! Very good rate, fast and efficient!

Jo
Review №82

I worked there for a while I can tell you you will get the best service out of any towing company in Dane County and surrounding areas they offer a multiple of towing situations from heavy recovery to flatbed for cars they also offer delivery of heavy Equipment with Tractor trailer and the people will always go out of their way to please the customer great people to work with great people to have help you.

Me
Review №83

Called Liberty for a tow to my dealership. Tow driver arrived when he said he would and was quick personable and the tow was very reasonably priced in comparison to other local towing companies. Would recommend their services and would not hesitate to use them again.

Sh
Review №84

I felt treated like royalty which is awesome when you have a broken down car. The driver communicated well and did a great job from beginning to end. He met me at the service center, walked in with me and helped me line things up with the dealer. All I can say is WOW!

Ma
Review №85

Liberty was awesome. We needed a flatbed tow out of a busy restaurant parking lot on Mothers Day/UW graduation weekend, and they were super friendly, fast and just great overall.

Da
Review №86

Absolutely the quickest tow I have ever got. He yanked us out of a snowy crash in the median of I90 and we couldnt be more grateful. He risked his life to save ours. He was VERY courteous & helped me calm down. My uncle was a tow truck driver and I dont think he ever provided quicker service! Recommended

Ja
Review №87

I used Liberty for transporting my truck about 35 miles. They made it easy and I didnt even have to be there. Their price was fair. I would use them again. Thanks guys.

St
Review №88

Good fast service, and friendly too. The guys who helped me with my car was there within about 10 mins of me calling, and helped me make sure everything was squared away when we dropped it off at the shop.Only thing keeping it from getting 5 stars was the price seemed kind of high. I towed the car about 10 miles and the cost was over $100. This is pretty competitive with the other towing companies though, so not much I could do about that.

Re
Review №89

Great fast & friendly service. I would recommend for emergency service. Changed tire on horse trailer. Had me on my way in 1/2 hour. Thank You

Sh
Review №90

Quick and reasonable

Ke
Review №91

I had quite the adventure yesterday as I was traveling east bound I-94. The fuel gauge was stuck on my hauler and before I knew it, I had run out of fuel. Not the best spot to be while I had 70mph traffic whipping by me within a few feet of my truck. To make matters worse, I was hauling a frame off restored 1970 Chevelle SS. It was a little unsettling watching vehicles come up behind me at a high speed praying that they saw my caution lights on. After a quick Google search for roadside assistance, I came across Liberty Towing Service. They responded quickly and the technician had me fueled up in no time at all. Quentin was my roadside tech. He was VERY helpful and VERY professional. He stayed with me until the system was fully primed and I was up and running! I cant thank you enough for your help. A+++ service!

Pe
Review №92

Liberty Towing Service was amazing. They came within 5 minutes of my frantic call. I had a very nice man change my tire and I was back on the road within 15 minutes. It was on a holiday during an ice storm and on a very busy Highway (51) so I was a little anxious. I am going to recommend them to all of my friends and I will be calling them again if I have an issue.

jo
Review №93

Great service. Great price!

Da
Review №94

Thank you Liberty Towing for salvaging our weekend by picking up our pickup and 30 camper off of Interstate 90/94 on 5/18/18 and towing us to repairs. Adam was very pleasant and helpful and the rates were very reasonable.thank you again,David SandmireMadison, WI

As
Review №95

This tow service was fantastic! Adam was super fast to get to my location and he was very friendly and polite! This was my first towing experience and I couldnt be more thankful that it was a great one!

Ma
Review №96

Very fast and friendly. Prices are awesome! This was my first time using Liberty Towing and I will defiantly use them again!

Ja
Review №97

Did a Great job moving a classic car for me! After having the mufflers removed very professional and very knowlegable! Would recommend this company to anyone!

Jo
Review №98

Jasen is top-notch (hope the spelling is correct). Really made my first towing experience as good as possible (being towed never means good things, but having someone as helpful as he was makes the best of a bad deal). Have heard from several people that the traditional go-to places are not what they used to be- Liberty is a no-brainer to me. Thank you Jasen!

Ra
Review №99

My dog locked my doors while my car was running with my 10 month old in the back. Liberty came within 10 minutes and had my door open seconds later. Very nice guy, very professional!

To
Review №100

Nothing short of exceptional and professional service. Ive used Liberty before, and I will exclusively use them in the future. Customer service is critical in any industry, and from intake to the guys running the big rigs, Liberty rates above class in this area. Quinten and Adam-- thank you so much for your ability to problem solve a complex challenge .

Information
42 Photos
100 Comments
4.6 Rating
  • Address:2601 Progress Rd, Madison, WI 53716, United States
  • Site:http://www.libertytowing.us/
  • Phone:+1 608-221-3600
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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