Requested a deep clean prior to putting house on market. Deep clean not done. Minimally cleaned after pushing back time twice then not showing up on time. Have not had response via phone or email to complaints to resolve issue. Would not recommend.

We just need them to clean the floors (hardwood and rugs) and the bathroom. They are always very polite and friendly and they so a great job. David, the owner, is a super nice guy and always responsive to our needs. They have also cleaned and sanitized my daughter-in-laws home. She is a cancer survivor times two who is immune compromised. Her home had to be super clean to make it safe for her return from the hospital. This is a remarkable company who uses environmentally safe products. They are second to none!

Im not sure why this place is rated so highly. I will say, my first conversation was very pleasant and professional, but it went downhill from there. I scheduled my cleaning for 1 pm and then got an email confirmation for a 2 pm appointment. I called to clarify the timing and they said they had to make accommodations for an appointment they had that morning. Since 2 pm didnt work for me, I asked to reschedule. I did not hear back for 3 business days - they contacted me the morning of my original appointment to reschedule. On the day of the new appointment, they were an hour late and did not contact me to let me know, so I left and put a note on the door (we had already moved out). I called to see what was going on and nobody answered or replied to my voicemail. I went back a few hours later and saw that they had come to clean, but they did a HORRIBLE job. I had to pick stuff up off the floor that they had missed during sweeping/mopping. Then the next day I was sent an invoice for $200. I still have not heard back from a human, only seeing the automated emails. WOULD NOT RECOMMEND.

Green Planet Cleaning did a fantastic job cleaning out house after we moved out. I would highly recommend them to anyone. They even had our basement floor spic and span, which we hadnt seen it look that nice since it had been painted.

We used Green Plant for a year pre-COVID, using their service for monthly cleanings. We were happy with them and recommended them to several people.When COVID hit, we prepaid for a month in March 2020 to try to help the business out as things were getting crazy. Weve since used them twice and both times were extremely disappointing. Rooms were not cleaned at all (they claimed miscommunication) and other rooms were half cleaned which cannot be explained by miscommunication. Trying to get an accurate invoice after this cleaning took months. We gave them a second chance and yet again were disappointed. In both instances scheduling was an issue: we had a regularly standing appointment that would get disregarded and rescheduling was always a struggle. The second cleaning was again half done. The floor might have been mopped, but not under dressers, rugs werent vaccumed, etc. Again, trying to get an accurate invoice (and neither time did I ask for a discount or refund) was a nightmare. I had to keep saying, Id love to pay you but I havent received an accurate invoice.... I received no response to my concerns about the quality of the second cleaning.Look elsewhere. Their quality and customer service has sadly gone WAY DOWN HILL. We will be looking elsewhere.

We love our cleaning crew/support for our family. They are so patient and considerate with our family needs with a pet and children. They do an awesome job with cleaning, being professional, and super sweet with nice touches (ex. tucking in paper).

I have been using Green Planet Cleaning for months now. Every month they are wonderful, professional, and leave my home looking and smelling brand new. They have been extremely responsive when I need to alter the schedule in short notice. I HIGHLY recommend their services. You won’t be let down and you are supporting a local business.

Green Planet Cleaning is great. Ive used them for quite some while.There are dependable, never cancel and do an excellent job.I wouldnt want to use any other service provider.

Cleaned our home several times and even did a move in clean when we moved. All work done was good and at a fair price. Most other cleaners over charge for mediocre work but not these guys.

Prompt and professional service! Very impressed! Would recommend to anyone to use Green Planet

Good communication and a consistently excellent job! Theyve been very flexible and professional.

I have hired cleaning companies many times over the years, and very few of them actually met my expectations of what a clean house would be. I have been working with green planet over the last year or so to do my weekly cleanings, and they have been doing a great job.We had to take a break due to Covid, so our house had gotten somewhat out of control. When I got home from work yesterday I was in awe at the magic that the green planet folks did in my house. My daughter’s favorite shorts appeared, a remote control that we thought was lost forever now has suddenly appeared....I am so happy to have them back on board with us again.

Very disappointed that for the last few months the standard of cleaning has gone down and they cancel almost every other time.

These folks were absolutely amazing in each of these categories. I couldnt believe the things they moved and cleaned that I hadnt even thought about!! And they were in such good spirits!! Such a pleasure and cant wait for them to come back!!!

The team does a great job. I’ve only had a couple of things arise and they are quick to correct/change. They do a great job and are pleasant each time. I appreciate their help!

Had Green Planet Cleaning do a deep clean/ moving out cleaning for us they did a great job. the place looks so good. David the owner was very responsive to emails I sent him and questions I asked I really appreciate that made the experience much less stressful.

I have several rental properties and whenever I have a tenant turnover, I turn to Green Planet to clean-up. Green Planet has consistently performed high-quality deep-cleaning and does a thorough job quickly.

Green Planets team did an amazing job! They were very friendly, professional, and efficient. The house looked great and everything smelled incredibly fresh. Given my work schedule and yard chores, I have trouble making time for cleaning. My indoor allergies have gotten worse as a result. I should have called Green Planet Cleaning earlier!

I’ve never seen my rental flat so clean. They left it MUCH cleaner than when I moved in. My landlord was practically speechless, and he’s pretty OCD. In fact, I was so impressed I plan to use this firm for episodic cleaning in the future.

Green Planet Cleaning set up a convenient time to inspect the house and carefully recorded what I wanted to have done initially and ongoing. They provided a detailed estimate of the work, which was quite acceptable. They provided a team which thoroughly and efficiently did the work, and leave a completed checklist every time. I am quite happy with the care that they take, and trust them with my home and pets. I have found that the discipline of keeping things in order and put away so that they can concentrate on cleaning makes my life much more enjoyable and the cleaning process very efficient and successful. Thank you Green Planet Cleaning.

We have Green Planet Cleaning send a team to our apartment two or three times a year. We have always been pleased by how great things look when they leave. We highly recommend their service.

The job they do is simply GREAT! The communication beside the great work is amazing! David is extremely helpful and accommodating! He is great at working around your schedule and confirming what will exactly happen. They always leave a detailed note when they are finished and I look forward to their comments when I get home. Everyone is very easy to work with and I could not feel more comfortable with them being in my home. BEST cleaner I have every had.

Very satisfied with service. David is great to work with and works with your schedule.Home is clean and sparkling when they leave.Also very reliable. I have adjusted the schedule and they have never cancelled or no showed. Great service.

I love this company! They provide wonderful, reliable service. They were thorough and always showed up when they were supposed to. If asked, they would tackle any specific area that needed attention! I highly recommend them.

The crew was very friendly, skilled, thorough, and they followed the task list perfectly. Great job and thanks to David for making the project so stress-free!

We tried a few other companies before discovering Green Planet and Green Planet blows the others away. We were lucky to get Marias team and they are amazing! Friendly and fast, and the house always looks spectacular after they visit. Love this company.

The Green Planet team has been great to work with. They do a great job getting everything cleaned up around our house and focus on certain areas each time. They even do a great job of working around our infant daughters sleep schedule.

The people that you sent over came a bit late, but that was ok with because like to clean up a little first.I think I gave them a job they didn’t expect. That was to rearrange the stuff in the basement and get the room dusted.They a good job of moving things to the side,then wipe off everything they could. That included the ceilings, walls and floor. Some shelves were wiped off too. I wanted them to dust everything off because I had a long problem with dust mites. They were settled in.They wiped the cabinets in the kitchen. I think the kitchen floor too. The supervisor understood what I wanted and directed the girls. I was so relieved to have all that done.Thank you. I would have them back again to do the regular things upstairs.

We first had Green Cleaning Planet do our apartment as a Christmas gift to ourselves. The three-member team was friendly, worked hard and did an excellent job. I was happy to get them to come back twice over the next two years. We continue to be pleased with their work. I highly recommend their service.

Green Planet Cleaning has been one of the best household decisions Ive made. I originally signed up for service while I was traveling on an extended business trip, and I loved the result so much that Ive kept having the team come back every two weeks.The team is thorough and always leaves a checklist of things theyve done. No scented cleaners are used, and everything is sparkling. The owner, David, is friendly and accommodating. I look forward to coming home after work every two weeks to a clean house!

I was very impressed with the extra mile the cleaning team went this week. I wasn’t feeling well and they did an impressive job. Thank you!

I love Green Planet Cleaning. They make my house look like new every other week. I have recommended them to many of my friends. I have to say I was skeptical that they could get things as clean as they do without using harsh chemical products. I always feel so happy and less stressed when I know they are taking care of all the detailed cleaning. I highly recommend Great Planet.

Great communication from start to finish. We will definitely be using them in the future! Highly recommend.

They always do a nice job. I feel good about the products they use, and my house never has a harsh cleaning smell when they are done. The cleaners are friendly and respectful.

We chose Green Planet Cleaning for their environmentally friendly services, and were very pleased with the results. Communication was prompt and easy, and the crew did a fantastic job with our 4 bed/2.5 bath house.

We chose Green Planet Cleaning about a year ago when our cleaning lady had to retire. I was leery about going with a company. However, the mgt and staff at Green Planet Cleaning have been very accommodating and the fee has been reasonable . I preferred morning for cleaning and after some schedule rearranging, that was accomplished. The staff are competent, work quietly and efficiently, and are extremely pleasant.I have been very pleased.

Weve been using Green Planet Cleaning for a couple months now and have been extremely pleased with their service. The price is very fair and they do a great job & they do it quickly. I cant complain. Well be staying on their biweekly service for sure!

My house has never been cleaner! Friendly staff and easy to schedule. Highly recommend!

They do a great job! They have been cleaning my house as needed for a couple of years and I am very impressed with the job they do.

Best personal service ever. Needs are met and crew in-home are thorough and friendly. Excellent cleaning source!!👏👏👌👍

Excellent service. Very professional. The team did an amazing job on our move in clean. Thank you!

Real quality job done. Had bathrooms done for a good once over and they are like brand new.

The Property Management company I work for used them to clean a one of our buildings (10 units), and they did a wonderful job. They worked about 12 hours! Definitely will use this company again.

Green Planet is the best cleaning service we have ever used. They are reliable, reasonable and the house looks great every time.

Very thorough job. Cleaners were friendly and efficient. Highly recommend.

I am so delighted with my scheduled house cleanings by Green Planet Cleaning. After their first visit, my husband and I came home to a sparkling house. We ran around looking at everything like kids on Christmas morning! Our tub, which had grime and hard water deposits that wed tried scrubbing and scrubbing, looked BRAND NEW. Our toilets, with stubborn rings, were sparkling. Natural products or no, they worked miracles. We were literally amazed. They are aware that my husband has dust allergies and they even clean our ceiling fans.As a working mom, I used to suffer constant low-level stress over things like the last time I vacuumed the carpets or the grubbiness of the bathrooms. It seemed like there was never enough time left over for all the other chores after cooking and processing piles of dishes and laundry. Now I dont have that stress weighing me down anymore and I dont have to make unpleasant choices like staying up late to catch up on housework or losing out on time with my family! Thank you so much, Green Planet Cleaning, for this gift.

They were good about calling ahead so we could shut the dogs up in a safe place before they arrived. They we on time and did a good job.

Great work! I will be referring for friends and family.

Green Planet did a great job cleaning our apartment, the crew was on time, efficient and very thorough. It was very easy to schedule and get specific cleaning done, thank you Green Planet!

Appreciate maintaining arrival time, the dedication of three staff who are personable, efficient and thorough. Consistently do a fine job.

Green Planet cleaners came to my home and did such a terrific job cleaning that I almost cried when I came home from work. It is such a huge relief to sit down and have a clean room to gaze at.

Im writing this after the first cleaning (signed up for monthly service).Before the cleaners came, David came for a walk-through to ask me about the areas Id like them to focus on. A couple days later he emailed me the cleaning list to sign off on, which I did.After the cleaners came I was a bit disappointed to find some things hadnt been cleaned (cobwebs in ceiling corners, no dusting above shoulder level), but then I scanned over the service agreement and found that they cleaned exactly the things they said they would. I still feel a little let down that they didnt go beyond the agreement to clean things that obviously needed it, but I cant fault them since I was not specific at all about my requests. I also noticed they rotate which rooms/areas they focus on each time they come, so one space gets a deeper clean while the rest of the home gets more general cleaning.At the end of the day, Im satisfied with the work they did and I feel the price is fair. Ill be continuing the service.

Service was good and cleaning job was good at first. There was a steady decline in the cleaning and now the last several cleanings we could barely tell the cleaning crew in our home. Also the cleaning crew broke a few things in our home and didnt fess up to anything. Not the best customer service when confronted with any problems. We had to fire Green Planet today. Caviat Emptor!

The 2 cleaners arrived on time and worked very hard to leave my house clean! They did a great job! Thanks!

Green Planet EXCEEDS expectations! Today they pulled bedding from the dryer and made up all the beds without being asked. That was ABOVE & BEYOND & not expected but much appreciated! Thanks, Green Planet!!

Poor communication and customer service. Cleaning crew arrived almost an hour and a half late. I expected them to be done by the time that they actually did arrive. The delay made me late for a follow-up appointment that I had. Owner is flakey and didnt take responsibility for the scheduling mix up. Have emailed him repeatedly asking for a receipt for services with no response. Would not recommend.

Very good outfit..thorough, responsive to requests, reasonable....I highly recommend!

Always do a thorough, excellent job! I have referred them to many friends.

With minimal instruction the Green Planet staff set efficiently to work and exceeded expectations. Would recommend to friends and family.

Green Planet does a wonderful job and the staff is always friendly and prompt!

They do a wonderful job, I couldnt ne happier.

I hired Green Planet Cleaning to do a special one time Spring Cleaning for me and was very pleased with the results.The products used made my house smell clean without leaving a heavy odor in the air, which is important to me.And the team of three that came were conscientious about learning exactly what I wanted cleaned. They worked well as a team and left the house looking and feeling so wonderful.The only small problem was that the team did not vacuum the furniture as thoroughly as it should have been done. I contacted the owner to ask about this, he agreed with me and reduced my bill to compensate me for the misstep.I appreciated the process from start to finish and would have them back again!

The best in Madison. Totally reliable, great with pets and alarm systems, they do a great job cleaning and have wonderful customer service.

They were very easy to deal with, the price was excellent, and the service was efficient and comprehensive. I will use them again.

GREAT service. On time, efficient, polite. Terrific communication.

I highly recommend Green Planet for cleaning my house.The workers are efficient, thorough, and very good natured.

Gaby and her team have been cleaning our home for nearly 10 months now and I am still delighted every time they finish! This week Gaby, Jessica and Johaira did another superb job. The glass table is always clear of all those finger prints and the mirrors and floors shine. The bathrooms are fit for company! I know I can trust them to vacuum those special spots the kitties seem to love to sit. And the house never smells of harsh chemicals. Thanks to their help, I can focus on the other things that need my time and our home is always fresh and clean.

I was not thrilled with my experience with Green Planet Cleaning for two reasons: 1) They sent 3 people to clean a two bedroom apartment and much of the time 2 or 3 of them were all in the same room. To me this was not efficient because theres just not enough space. At least part of the time, one or two of them were watching the other person. 2) The biggest thing is that either the cleaners did not speak enough English to understand me, or they chose to ignore my instructions. My place was not in good shape and I asked them to just skip one of the rooms and a couple of the tasks. They did not follow my instructions. In the end, they did a fairly good job, but it cost me a lot of money and I will not have them come back.

Horrible horrible horrible, most unprofessional cleaners,they don’t show up on time don’t clean properly. Don’t use them ever. I scheduled them 3 times they never showed up on time .

Weve been very happy with their great service.

I have used Green Planet for about four years in a row to assist with spring cleaning. They always do a great job for a fair price.

Green Planet has been cleaning my home for at least 5 years. I am very satisfied with all aspects of its services from the cleaning to the cleaning crews punctuality and respect for my home and my possessions.

Cleaning services are great, people are nice. Need to work on the billing accuracy.

The staff are always pleasant and the work fantastic!

They were professional and the job was well done on short notice. We will likely hire them again.

Reliable, trustworthy, thorough - great job, great to work with!

Great service! Will use them again.

Great cleaning, nice team!

Great cleaning crew

Dependable and Trustworthy!

The best

Awesome Service !!!