Golden Heart posting review received by a clients daughter:My parents were living in a condo with Dad doing most of the chores because Mom had knee problems and was overweight.When my father started to show signs of dementia and was unable to do everyday tasks, like running a washing machine or making a bed, I moved them to an Independent living Facility. I was experiencing major caregiver burn out and needed help taking care of their meals and housework.Within just a few months, he became very confused and was having trouble getting dressed, eating and having episodes of delusions. I did not want to put him in a facility because I knew that he would be very unhappy and would be alone much of the time.I started searching for help online and when I read about Golden Heart Senior Care, I thought they would be a good match. I wanted to get help for Dad in the evenings and then again in the early mornings, because those were his most difficult times of the day. My mother would be with him and I thought she could handle the other times.My mother fell and had to be hospitalized and then moved to a nursing home facility. (She eventually passed away after 3 1/2 months.) With her no longer with Dad, Golden Heart quickly stepped in and arranged for 24 hour caregivers for my father.The quality of their caregivers is outstanding. They bring enthusiasm and encouragement to my father every day; all day. They are very kind and patient with him.I am finally able to have a life and enjoy my family; knowing that Dad is safe and cared for at all times.Without Golden Heart, he would be in a facility and would be progressing in his dementia at a very rapid rate. With the help he has, he gets up every morning and finds meaning to his days. I would never be able to sustain that level of “life” for him.Golden Heart keeps my up to date about Dad’s days and needs. They have a wonderful website that I can assess any time of day or night to see who is with Dad and how he is doing.When I go visit Dad now, it is to visit with him. They even do his laundry!!Edyie, Madison

Terrible raju management is terrible and rude no communication I even sent email a and calls about check stubs and w2 no response and when I went in to ask for my EIN number to file my taxes he argued with me and said he would give it to me and he would call the cops on me and til this day I’m still waiting to hear anything about my w2 or anything he want you to go to 3 different residents house at once he never his self go to resident house very short staff so if a emergency come up and you can’t make it he fires you or cut your hours down a ton