Marianne helped my family and I arrange a very complex trip to Ireland. I’m talking 4 people, 2 cars, over 6 cities/towns, various departure dates; nothing you’d want to attempt on your own. Her choice of hotels, sites, and transportation were spot on. When we did have difficulty understanding a car transfer, she stepped right in (from back here in the States) to get us on track and moving. We had a great time and it was all through Marianne and Avenue Travel.

My experience with Marianne was awful. She never returns calls or emails and when I asked questions or asked for any type of guidance to say the least, she was not helpful AT ALL. I tried to give her the benefit of the doubt but once we arrived to the hotel (which we paid over $5,000 for), it was awful. To top it off, she gave my boyfriend and I completely different seats on the plane. As an American Express card holder, I would expect better service. The only reason I got an American Express Card was for travel purposes and the benefits of Amex travel. I would have been better off planning this on my own.

Dawn from Avenue Travel is fantastic! I just planned a trip to Italy after a few months of preliminary talks with her and could not have gotten through all of the planning and back and forth in terms of making decisions without her guidance, patience, honesty and expertise! I highly recommend her to anyone looking for a wonderful travel professional, she is the best!!

Weve been using them for all our Europe trips for the last 12 years or so. Michelle is very knowledgeable about Italian travel and weve always done well with her recommendations. Theyll set up the trip A-Z with air, hotels, trains, museums, car service, etc.

The level of service and knowledge of the destinations