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Hutchinson Buick GMC
3989 River Pl Dr, Macon, GA 31210, United States
Comments
Be
Review №1

A great place to begin and end your car shopping. Everyone was extra welcoming and polite. When it comes to vehicles I dont think any other dealership in Macon has such a selection. If you want new cars SUVs trucks come here if you want to get a good deal on it. If youre looking for a used vehicle look no further I think most of them are here. Staff very polite, knowledgable and respected my time. No high pressure they allowed me to look around and decide at my own pace. If youre looking for a place to get service for your vehicle theyll have you in and out with money left in your pocket. I would definitely suggest this place to all my friends and family.

Sa
Review №2

I have to say I usually Hate car shopping especially from dealerships! Jon made our Car purchase almost fun! He found my daughter the perfect car for her. He made the process easy and flawless! We got a great deal! He made sure the car had a full tank of gas, oil change and detailed. Great customer service! Hutchinson Buik we will be back!!!

BR
Review №3

JUSTIN GEE WAS 100% THE BEST SALESMAN IVE EVER CAME IN CONTACT WITH. He is kind, professional, knowledgeable about all the cars, and really cared about what we wanted. If youre looking for a car I highly recommend Justin and the folks at Hutchinson GMC!

Da
Review №4

Terrible experience. Ordered a GMC Yukon. Was told by the salesperson when we ordered that because we ordered it straight from GM and did not buy it off the lot we would not be charged the approx $12,000 dealer markup. Great, until i go to pick up my Yukon when it arrived. They will take that $12,000 out of your trade allowance. I had with me the J.D.Power NADA value and the Kelly Blue Book pricing report for my specific trade-in (2018 Toyota 4 Runner limited, low mileage, impeccable condition) . Both were within $4000 of each other in value. Hutchinson GMC offered me $11,000 less for my trade in. When i objected and questioned it the sales managers response was, well we didnt charge you the normal dealer mark-up My response was that is unacceptable, then the deal is off please return my 1,000 deposit. They said ok and let me walk out. I walked straight to the Yukon to get my things out of it and they already had somebody out there ready to take pictures of it to put it on the internet/dealer lot. I have bought and sold plenty of cars in my 60 years and this is the worst experience ever. Buyer BEWARE. This dealership is playing a shell game and will tell you one thing and do another.

Ra
Review №5

Tyler and Steven are a great addition to this business. The last time I came in for service it was just fine but now with these two, I have to say it was fantastic. They both worked together to make sure my experience was the best. They offered me a ride, made sure I was up to date on my services and even offered my wife and I something to drink while we waited. Talk about the red carpet treatment. Hutchinson has really stepped it up with quality people. Thank you all for taking care of us and making us feel important.

Do
Review №6

They sell your information. I purchased a used Buick Enclave & since my purchase Ive had at least 10 spam calls a week trying 2 sell me a warranty contract or advising my warranty contract, which I dont have is about to expire. I didnt get these calls until I purchased this vehicle. I DO NOT RECOMMEND buying a car here.

ge
Review №7

The absolute best customer service I’ve had from a GM dealer! Griffin is the man! I was visiting Macon for a competition and had an issue with a check engine light. I first went to another dealer who gave me a couple different answers, needed my truck all day and couldn’t accommodate even tho I had a couple different 2 hr blocks I could come between competition rounds. I saw Hutchinson’s sign, prayed about it, and The Lord sent me in. Griffin got things handled for me so quick and was able to do a code reset covered under warranty to fix this issue! Wish there was GM customer service like this everywhere!

Br
Review №8

Top Notch Service! From the word “go” the staff at Hutchinson were amazing! Chris Turk was phenomenal with finding us exactly what we wanted and making it happen. We drove 3 hours and they made sure everything was seamless and easy! I highly recommend Chris Turk. He made the whole process so easy. Can’t praise them enough! We will definitely be using Hutchinson for all future needs! They truly deserve 10 stars in my book. Thanks Chris and Hutchinson for everything!

Ca
Review №9

Was on our way to Fort Myers, FL from Madison, WI to move my sister when her car basically fell apart on the way in Macon, GA. The tire looked crooked and we werent quite sure what the issue was, but it was obvious something was very wrong. Since we were out of town and on a strict schedule, we didnt have much choice. We took it to the nearest car place we could find, which happened to be this Buick dealership. We went to the service and explained our situation, and Tyler was kind enough to come and take a look at it right away for us. Him and some other co-workers looked over her car and diagnosed the problem, but since they were a Buick dealership and the car was a Toyota they couldnt order the necessary parts. Tyler explained this to us and advised us to go to the nearest Toyota dealership and pointed us in the right direction. We asked him how much we owed to look at the car and he said nothing. We were simply astounded at the genuine kindness they showed us here. Would definitely recommend.

Co
Review №10

I found myself in Macon, Georgia for work in the midst of Hurricane Michael. One morning I left my hotel, intent on getting to the jobsite to continue providing critical backup power for the area hospitals. As I approached my field service truck I noticed with a sunken heart that my window was broken and upon further inspection realized that all of my tools had been stolen and my truck door had also been bent whenever the thief pried it open. I was very distressed of course and after filing the police report and notifying my employer I sought out a dealership to repair my vehicle.My truck is a Chevrolet product. I could not find a Chevy dealer close to me to drive with broken windows so when I approached the staff at Hutchinson Auto Mall and explained my situation, I was pleasantly surprised to hear they were happy to fix my vehicle. The staff at Hutchinson went above and beyond to provide excellent customer service. Not only did they source a window for my vehicle and get it installed the next business day but they treated me extremely well. I am from out of state and now just realizing My whole livelihood had just been stolen. The staff at Hutchinson assured me that they would keep my truck locked inside the dealership overnight while they waited for the window to be delivered and they secured a loaner vehicle for me for the time period they had my truck.I was very impressed by all of the staff at Hutchinson Auto Mall and I would encourage any person to go there for their vehicle needs. I will also be getting my new vehicle there too.Thank you.

ri
Review №11

A great place to but a new or used car. A great staff and good prices on all cars.

Ph
Review №12

Required services were performed quickly and within scheduled time.

Mi
Review №13

They use those gimmick things to get you to come there. All they want to do is pressure you to get a car and then offer you ear pods. I stay too far to come up there for ear pods.

Te
Review №14

Sitting here finishing up my auto purchase. I can say this was a long process till i came up here. I wasnt rushed, or pushed to buy something i didnt want. Had time to decide on who i wanted to finance through. My overall experience up here was great i would recommend everyone come get your car from up here. Thanks Rico you made this a easy decision and made my wife a happy women. She got her car.

Da
Review №15

Love all these people! Griffin took such good care of me by answering all my questions and making sure that I knew what I was walking into when it came time for a possible repair in the future! Hes easy on the eyes, doesnt hurt either!!!

Fi
Review №16

Well I was in a very ugly situation and needed a special part. The parts associate a female was amazing super knowledgeable about the transmission fluid I needed and got it for me quickly. Then we needed a funnel and the service counter gentleman was able to find and and let me use it to fill up the reservoir. Outstanding customer service and I dont own a GMC vehicle. Thank you so much Hutchinson Buick..You are awesome.

Da
Review №17

My husband went to the dealership to test drive a Cadillac XT4, we loved the car and the way it felt and drove. The dealer experience left much to be desired. He has a Mercedes, and was test driving a Volvo, Infinity and a Lexus. He got the wow factor with the Cadillac. The sales rep was so-so. We loved the car! Husband goes to Lexus and gets the luxury car dealership experience. Deciding between the two, its Lexus hands down. The Cadillac sales manager never returned his call.

Ed
Review №18

Much thanks to Jon and Chris for helping us with a great buying experience.

Ja
Review №19

False advertising and deceptive sales tactic winning flyers to get you in the door to try and make a sale. Flyer states winner for $500 prize and when you get there the alternate fine print codes do not match the in store codes so you dont get the money. As soon as you say your not buying a car out the door you go.

Sa
Review №20

Be careful, this place will try to charge you more than the advertised price. Expect to wait over 2 hours for a routine oil change service. Time In 11:47am time out 2:05pm.

Cr
Review №21

A lot of companies claim to have good customer service but let something go wrong and see how they respond. The true test of customer service is a companys ability to respond when routines break down. I had a rather unpleasant experience with a registration problem for a used vehicle purchased there. However, leadership got involved and went above and beyond to address the issue to my complete satisfaction. Kudos to good service and good leadership--something that seems harder and harder to find these days!!!!!!!!!

La
Review №22

I recently purchased my very first brand new car from Hutchinsons. When I say I was the happiest girl. The salesman Byron James was absolutely incredible. He is very patient, kind and thorough. He works in some of the most difficult situations to see what he can do for you. This salesman goes over, above and beyond to accommodate his customers while they are making a purchase. Purchasing a brand new car is a big decision, and you need someone who will take the time to explain the steps. This office is very clean. The people are friendly. They have refreshments available for you. I just love it! You can go out there anytime to ask questions, and leave well informed. If you are in the market for a new car, go there first!

We
Review №23

Andy in service not only fixed the problem but washed the truck unexpectedly also!

Da
Review №24

Steve in service is the bomb 💣. He made sure everything he said came to life. Would give him a 10 if I could.

Vi
Review №25

As a recent college graduate and being employed during this crazy 2020 year, Buick GMC took care of me in terms of my first car purchase. My sales rep that aided me from day one was by my side answering questions and looked out for me to the very end of my purchase. Not only was my sales rep helpful, but he took time from his day off to ensure I was completely satisfied and well taken cared of. That is someone who is genuine and real. If anyone is in the market to finding a vehicle in the future, go see Rico!

Yh
Review №26

They always take good care of me. Beckie is awesome. A female service manager and she knows her stuff. Ronald was very professional and knowledgeable as well. Thanks for being there to keep our cars on the road at such a time as this.

Fr
Review №27

Great salesman (Jon). The finance person (Don) was very knowledgeable and we feel that he guided us in the right direction without being pushy.

Sc
Review №28

Worked with Phillip Mitchell.. 2021 gmc Denali, never spoke on phone due to my schedule. Handled everything as I preferred and delivered to FL. Recommend.

Lo
Review №29

I needed an oil change on my car and Griffin was very helpful and efficient when helping me get it done!! Definitely will come back and do business with him again!

Br
Review №30

Mr. Mathis helped me out a lot! Very professional and polite! 10/10 would recommend speaking with him to help you!

Co
Review №31

Very good service performance by Hutchinson.

lu
Review №32

Gary was an absolute joy to have as a salesperson! I have never met someone so honest and willing to help! He was always available to answer any calls/questions that I had and I am so thankful that I had him throughout my car-buying journey! If your looking for a great deal, and professional service. Go see Gary Marc.

Ge
Review №33

We did a roadside service call for a customer and the service guy was in the parking lot waiting to receive the vehicle without delay. Everyone had on masks and practicing safe distances as required for Covid 19

Ve
Review №34

My dad love this place. He has bought 4 cars and a truck from here. So i had 2 get me one too. They are very nice people and will work with you to fit your needs. I do suggest this place to go buy a car. We havent been disappointed in all these years. This the first place my father reccomend to purchase.

Me
Review №35

Steve Winters is the most amazing General Manager! They hooked me up - I walked in and everything was ready. Love my new Escalade!!!!

Kr
Review №36

Terrible buying experience, completely lacking follow up and follow through! Go somewhere else

Ke
Review №37

Had a code problem with my radio in my Buick, but Andy Williams went right in and corrected the problem. In and out! Thanks Andy.

Gr
Review №38

10/10... gotta say, that Griffin guy in service is pretty dang good.

JE
Review №39

Steven and Tyler were top notch. They both took care of my vehicle and went above my expectations! Thank you guys!!

ja
Review №40

We had decided we wanted an Acadia so we went to look. Chris Turk was outside and came up to us immediately introduced himself and asked what we were looking for. We had received promos in the mail claiming we had won a prize. Little did we know it was just a scam to get us in. BUT if we didnt go in we wouldnt of met Chris. He let us do our thing, kept an eye on us, Payed attention to what we were looking at and gave us space while we were working with a bank sales person. Later into the day we informed Chris what we liked,which he already knew, that we were walking away from the bank sales person and he worked his magic for us. We walked away with a brand new Acadia AT4. If you are in the market for a new vehicle I highly recommend Chris Turk.

an
Review №41

Big selection ,, great cars kia , i bought new there 4 years ago, i didnt have a good experience with the service dept though.

mi
Review №42

Service department was fantastic. They fixed my vehicle right and got me back on the road. I was traveling and I am glad they were there.

Ty
Review №43

Cannot speak highly enough of the team at Hutchinson! Traded in my truck and bought a new one from them all the way from Houston, TX. They made the process easier than being in person and had great pricing! Gave me a very fair number for my truck and even met me halfway in Mississippi! I know where Ill be looking for my next truck, thanks John and Chris, couldnt be any happier with the new truck!

LA
Review №44

Greg was a excellent salesman.. Very knowledgeable.. Made me feel at home.. Ask for Greg

za
Review №45

The young man that talked to me Gary Marc was very nice. And kept checking on me and my daughter to make sure we were comfortable while we got our oil changed & tires rotated. I look for to getting my vehicle at this dealership. And the salesman will be Gary to assisted me with the purchase of my vehicle. All around excellent customer service.

Po
Review №46

Always Give Great Services. Happy New Year 🎊

Jo
Review №47

Service personnel were friendly, professional and quick to diagnose my vehicles problem. Parts were ordered and hopefully they will be in tomorrow to complete my vehicle service.

Te
Review №48

Great service and friendly staff especially Andy Williams.

Ja
Review №49

Gary Marc was a great help in getting me the car that I want. He helped me get to the right price, and made my experience so easy! Thank you so much for all your help, you the best!! :)

An
Review №50

Cant prove it but did oil pan replacement for my mom over $2000... There was no sign on oil leak.

Ha
Review №51

Came here in search of a nice vehicle for a great deal. When arriving, Kaycee McLarty kindly greeted us and was able to answer all questions we had. She was very helpful and made the process as smooth as possible. I would recommend her to anyone who is looking for a new car. She is very honest, helpful and is not pushy. Excellent customer service!

Da
Review №52

The service department is the worst i have ever visited. They kept my truck five days and didn’t fix one thing that they said they were going to fix in fact after they worked on my 2018 GMC Sierra supposedly fixing a popping in in the front end they said they had to do an alignment and a month later my tires are completely worn out on the insidei from them doing the alignment. They also supposedly fixed my auto dimmer for my headlights. It hasn’t worked one time since i left. Highly recommend not using or buying from this dealership.

Sh
Review №53

Mr.Mathis is awesome got me in and out in service in no time! Very professional!

Co
Review №54

I purchased a car here at Hutchinson auto mall about a month ago, and it was the best/easiest car buying experience I’ve ever had. John Hall was really helpful in my decision making and helped me pick out exactly what I was looking for in my price range. He truly made this experience a quick and pain free one and i would definitely return to buy a car from here in the future.

St
Review №55

Purchased a used vehicle from hutchinson over a month and a half ago. Still currently have no permanent tag. So I called the tag office in the county and theyve stated the information still is not in the system. I have tried calling multiple times and the only person who is been answering their phone is the operator.

TA
Review №56

My appointment was for 2 pm I arrived early, I didnt have to wait for salesman. He was ready when I arrived. It seemed as if he knew what I wanted before I arrived the cars he chose for me were perfect. With that said thanks so very much Gary Marc for everything. I love my car and appreciate the great service.

TE
Review №57

Im very pleased with my experience with Gary Marc at Hutchinson GMC-Buick. He was very helpful and informative and professional. He made my buying experience easy. Hes a wonderful salesman. Come see Gary if you are looking for a car.

As
Review №58

Came here wanting to trade my car in for something bigger and Kaycee McLarty helped us in every way possible. She found the best deal for me and wasn’t pushy at all. I highly recommend everybody go see Kaycee she is so sweet and will help you get what you want.

As
Review №59

We bought a SUV with Hutchinson GMC. Gary Marc was our sales consultant and was such a great help! He provided us with professional service and was very personable! We definitely recommend buying here! Ask for Gary when you come in!

Me
Review №60

We have recently started car shopping and have tried a few different dealerships. After finding cars we like but having negative experiences in other places, we found the one we decided to go with. Kaycee McLarty was extremely helpful. She let us know upfront what was available and what was best for us. She wasn’t pushy like most and definitely didn’t see us as just a check. She’s amazing and we will be going back to her when we get our next vehicle.

De
Review №61

I came here looking to buy two new vehicles. I was interested in a new truck and my wife a new caddy. I was on the lot looking and never had a salesman approach me or anyone ask if I needed any help. I heard someone yelling over at GM service building and saw the owner in someones face and yelling. He was a angry little guy and was acting out big time. No employer should ever talk to any employee like that. No wonder they have such high turn over. Because of this...I will be taking all of my business elsewhere.

St
Review №62

Today I went in to check out a high pitched whining noise from the passenger seat ac. At check in the service agent,Bill, was very polite as he immediately identified the problem and removed the box of Kleenex that had been pushed way up under the seat. I was a bit embarrassed but was very grateful for his professionalism and expertise.

Ri
Review №63

I’m sure each of you dreads going to a car dealer just as much as I do, so I feel compelled to let you know that my experience with these folks gave me an improved outlook on dealerships. Keitha Collins, cannot thank you enough for the assistance and leading us through that process! You were great and I have to believe you’ve got a great team backing you up as well.

Jo
Review №64

My wife and I Dont recommend neither Hutchinson dealerships a Employee at KIA in red shirt was driving a white 2021 or 2020 Kia Telluride that about ran us over in the parking lot (Wife Me my 2 year old and a Hutchinson Employee) after spinning tires in the parking lot looked to be on a test drive absolutely crazy... This took place near the detail side in the Buick GMC parking lot. If you go here dont let your kids walk around unattended. Gald we didnt cause she probably would have been killed by this crazy idiot!!!!!

An
Review №65

Have never done business or even attempted to do business with this dealer and am on the national do not call registry. Still, get a robocall from them about their big tent sale. No thank you.

gr
Review №66

Gary Marc, showed us the GMC Yukon Denali, which we were impressed with. And saved us a trip to going to look at a Chevy Tahoe. The atmosphere at Hutchinson was pleasant and Gary was very knowledgeable and very easy to work with. No high pressure.

Al
Review №67

Great car dealership with great salesman who delivers great customer service.

ch
Review №68

Excellent service.Amazing service department

Al
Review №69

I just wanted to say I just purchased my third vehicle from Hutchinson Auto Mall, Mr. Bryon James was my salesperson and I have never been to a dealership like this one that treats you like gold. Excellent service and all gave me the respect like they really care for me. Mr. James was very Professional and gave me the best deal I have ever received from any dealership in my past experience on buying a vehicle. Hutchinson Auto Mall will always have my business as a happy customer long as I live. I recommend Hutchinson Auto Mall to all my family and friends. I cant say enough on how I feel about this dealership. Hutchinson is a 5 star in my book.

Ch
Review №70

Came in looking for a specific vehicle. They did not have it but we’re more than willing to go out of their way to locate and get it for me at the price I wanted. I could not be happier with the entire experience and customer service I received from the entire staff! Thanks to Steve Winters and John Hall for helping me get the car of my dreams and treating me so kindly. I did not feel pressured during the whole process and I highly recommend coming to see these guys! They’re so awesome!!!!

Ma
Review №71

Worse dealership Ive ever dealt with...Salespeople were not personable or compassionate enough. Offered me a dirty supposedly new car. Completely wasted two hours on a pre-approved hoax! Go here if you are in need of deception!

Jo
Review №72

Gary Marc was a pleasure to work with. My niece is in need of a 2nd car and we was window shopping and stumble across the car lot . Gary did not hesitate to approach us he answered all of her question and was very professional i will be recommend him to all of my family and friends. Good job Gary we did not feel rushed or pressured, i will be buying my next car from you.

Ja
Review №73

I had done some research and knew which truck I wanted, didn’t really expect to find it at one of the closest dealerships to my house. I also did not look forward to going through the hassle of checking everywhere since inventory is constantly being moved around and not always listed online along with the fact that I’ve met a few pushy salesmen through the years. I feel like I was very lucky. One reason was that when I pulled in to Hutchinson, the first person I met was Steve Stokes which began the best experience I’ve had at any dealership in the 22 years that have passed since I purchased my first vehicle. Steve was welcoming, down to earth, friendly and easy to deal with and I appreciate all of that. The other reason that I felt lucky is because the exact truck I had hoped to find had showed up the same day I did, just in time for the sale I was trying to catch. I got a new Sierra 2500HD All Terrain and was given a very fair deal and also got exactly what I needed out of my trade in. Steve and Jeff Jr made things happen for me to complete our deal and I highly recommend them.My wife was there with me when I picked up the truck and decided it was time for her to upgrade as well. A few days later she drove home in a brand new Acadia and loves it. She dealt with Jon and he was also good to work with and very friendly.Thank you to the team that helped us at Hutchinson. We appreciate you all.

Al
Review №74

I just purchased my 4th truck from Hutchinson Auto Mall and every trade in I had I received a very good trade in price. The whole staff showed me the courtesy and professionalism during my time there. While waiting for a deal that I was happy with, the salesman was able to get me a payment that I could handle while I am also being treated for Cancer, Thank you for a great experience.

Te
Review №75

Andy Williams did a great job

Co
Review №76

Kaycee McLarty was extremely helpful when we came in to look for our new vehicle. She answered all of our questions and helped find us a great deal. Phenomenal person, keep up the good work.

Vi
Review №77

Went in not sure of if I was going to be able to leave with the vehicle I wanted, but Keitha made it happen! She was awesome throughout the whole process. Definitely going back to her when it’s time for the next one!

DO
Review №78

My experience was absolutely amazing, the dealer who handled my purchase was great, he was knowledgeable about all the product on the lot and didn’t try to hustle me and he was kind and professional, his name is Gary Marc.

Li
Review №79

If anyone needs a good reliable vehicle then this is the place to go and ask for Kaycee McLarty. She will do her best to get you in the right vehicle. She is very reliable, intelligent and loyal salesperson.

Ka
Review №80

Very knowledgeable and professional! The staff was beyond amazing! Keitha went above and beyond to accommodate all of our needs and request! This place is now our go-to when purchasing a vehicle. Highly recommended!!! ⭐️⭐️⭐️⭐️⭐️

Jh
Review №81

Great experience. Keitha was awesomely helpful and honest with us as we were just starting to shop around. We didnt feel pressured at all. We are planning on coming back soon.

La
Review №82

Great customer service.

Ka
Review №83

Great place to get a car from. Go and see Keitha if you need anything. She is great to work with. Highly recommend.

Ke
Review №84

Jon Carter is BEYOND amazing!! He has gone above and beyond to find me my perfect vehicle with everything that I want! I have been working with him for about a month now and I cannot say anything negative about him. He is literally the best and I am so very happy that he is my sales person! This has been the best service I have gotten at a dealership! I am so very pleased with him!! Thank you so much!!!

Br
Review №85

VERY SHADY ADVERTISING. If you get that scratch off flyer in the mail do not believe you are a winner. I scratched off the circles and my numbers matched for a 2020 GMC saying I was a winner. Being very skeptical, I called the number and the lady lied to me several times saying I was the only winner and I had won that truck, all I have to do is come in and claim it. So I drove 25 minutes to find out I did not win the truck and I had been deceived to get me in the door. If you’re thinking about doing business with this place, DON’T.

As
Review №86

John Hall. Was. Just. Amazing. He answered every question I had Very professional and efficiently. Talked me through everything. I felt like I was buying from a personal friend. I will definitely recommend anyone to him and the auto mall EVERYTIME. And I will 100% be back.

El
Review №87

After looking for cars at other places with no luck we ended up here. From the moment we got out the car and started talking to Kaycee, I knew we had found the place I wanted to get my car from.She was very helpful and listened to what I wanted and made sure to show me things that were only in my price range. If you need a car this is definitely the place to go and Kaycee is the girl to ask for!

Ja
Review №88

I’ve bought all my cars from Steve Winters and I have nothing but great things to say about him!! They also just took on Keitha Collins in sales and she is amazing as well!! You can’t go wrong with either one of them!!

Ch
Review №89

The GM Steve Winters at Hutchinson Auto Mall is the man! Got my wife riding in the car of her dreams smooth and easy! Go check him out! His sales rep John Hall is super professional and made looking for a vehicle fun!

Lu
Review №90

Sorry dealership....Mr. Hutchinson was go call me back never did....also Steve Winters was go call me back never did....when the owner and general manager dont do what they said.... Ill stay as far away as I can

Ra
Review №91

Loved my experience throughout the whole process. My salesperson John Hall was awesome and I highly recommend him.

Ci
Review №92

They’ll take great care of you! Exceptional service and very professional. Keitha Collins and Steve Winters will get the job done.

Ve
Review №93

I normally don’t post, but I had to...I have had the absolute worst experience.. the quality of service is awful. I have taken my vehicle in for routine maintenance and some other repair jobs. If I could begin to list the number of times jobs were incomplete, no call back when my vehicle was ready, parts not properly attached under the hood, and chipped paint. I couldn’t recommend them to ANYONE. A supervisor even tried to act as if he stayed with my vehicle during the entire repair job, so of course that is to suggest that no damage was done... come on, no supervisor does that. They lie about pictures taken before, but then can’t produce any once you question the damage. Poor, poor, poor, quality of service.. don’t waste your time... there is better quality service elsewhere... just trying to save you the headache.

Me
Review №94

Went there for a car for my daughter and the entire team were amazing!! I could not have asked for a better salesman than John Carter. He went above and beyond to work with us. Even came in on his day off. I would definitely recommend and go back to them anytime!

Mi
Review №95

Jon carter was amazing! He helped us with all of our needs and even came in on his day off! He got us a great car for my girlfriends daughter. Over all great experience with the entire process

To
Review №96

I got a new truck

Li
Review №97

The service was in no way as great as the first time. I left my car for service Monday morning. My service rep promised she would call me that day to give me info. I waited all day and night. I called twice Tuesday to find out what was going on with my car. Talked to another rep (Jay) who was very helpful. My initial service rep finally called me late Tuesday with no apologies for not informing me sooner. My car was there a week and they refused to give me a loaner. My service rep continued to be delinquent in keeping me up to date and I had to call her every time for updates. I must say that the technicians did a wonderful job with my car and it was finally returned to me sparkling clean. But I was disappointed at the service. I wont be back.

Mi
Review №98

I recently purchased my very first brand new car. I went and looked on a Tuesday and went back Friday and got my GMC!!! I had the best salesman, he was not pushy whatsoever. Jon Carter was awesome!!! He was very knowledgeable about the vehicle and did everything he could to get what I wanted. This is my second car from Hutchinson and I will go back again for the next!!! I am very pleased with my experience!!! Thank you Jon Carter!!!!

To
Review №99

We were taking a family trip from Akron, Ohio to Orlando, Florida when our van broke down in Macon, Georgia on Sunday 3/24/19 at about 11:30 am. We were able to rent a van at Enterprise and was advised by one of there employees that Hutchinson Auto Mall was down the street and had a Kia Dealership. We were able to get our van there on a hope and a prayer. The dealership was closed. Unfortunately we had no choice but to leave outside their gates and put the key in their drop box and hope they would help us and it wouldn’t be towed by the police. We made it to Orlando, Florida and I called the the next day and spoke with Katelyn. I without having an appointment or knowing how busy they were that week, she assured me they got the vehicle, would look at it and get back to me. While we enjoyed ourselves at Disney I kept in touch with Katelyn and she kept me informed of what was going on with my vehicle. As many times as I called and bothered her and I know it was a lot, she never wavered in her kindness and professionalism. The following week we got back to Macon, our van was fixed and got us home safely. Just wanted to say thank you for great customer service from Katelyn to the mechanic, manager and whoever else was involved at that dealership.😊👍

Za
Review №100

Great place to get you a new ride! They work hard for you!!! Go by, get online, or call Keitha(sales) to get you set up on your next vehicle! She really puts in the work!

Information
100 Comments
3.9 Rating
  • Address:3989 River Pl Dr, Macon, GA 31210, United States
  • Site:https://www.macongmdealer.com/
  • Phone:+1 478-757-2177
Categories
  • Auto repair shop
  • Auto parts store
  • Car dealer
  • Auto tune up service
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9pm–12am
  • Thursday:12am–7pm
  • Friday:Closed
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Offerings
  • Oil change:Yes
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