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FedEx Freight
4201 M.L.K. Jr Blvd, Lubbock, TX 79404, United States
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Comments
Ju
Review №1

I usually enjoy FedEx services. But the driver dropped his mask and left it on my porch.

Ri
Review №2

There sign for the package feature does not work. Come guys really.

Br
Review №3

Absolutely terrible. DO NOT USE FEDEX! Apparently, a package my father sent me has been delivery attempted three times. I have been home all day every day for nearly a week; no delivery was attempted. We called customer service. My husband spoke to a man who claimed the driver didnt think anyone was home as there were no cars in the driveway (we park in the garage!!!). I spoke to a man who said that the package would be held for pick-up in LUBBOCK for 10 days. Thats 2 1/2 hours away!! When I told him there was a FEDEX point in Clovis (20 mins away) he told me no such point existed... Ive been there. Stood inside it and spoke with people who work there. Really? Just go UPS. Ive had two successful UPS deliveries in the time its taking this one to be completely @#$%ed up.

Te
Review №4

Was told by lady at front desk that she gets a 50% discount and still doesnt use her companys services, as theyre too expensive. The company is most surely paying her way too much. She was right. UPS charged me 1/2 of fed ex prices, so thanks to the lady at the front desk!

Ca
Review №5

For some reason getting things delivered in West Texas is difficult. And yet, even in an area with terrible delivery services, FedEx manages to shine as the most incompetent delivery service available. Last month, a package was supposed to be delivered to my office during regular business hours. The driver decided that since my place of business is a University that regular business hours meant between 7 AM and 9 PM. After two missed attempts and much arguing with a customer service rep, I finally got my package. I assumed it was just one bad driver. Now, a package is said to have been delivered, but was not. I called customer service for assistance. The rep was incredibly rude, but said she opened a case for me and that they would call me within 24 hours. After four days of not hearing anything (not counting weekend) I called back. Apparently there was no case opened. So, were going on two weeks now and no news about the package or how to get reimbursed for the misdelivered package. I plan to stick with UPS whenever possible.

Th
Review №6

I live in a rear house, behind a very convenient gate. I dont live in a great neighborhood, either. So youd think the delivery driver would take the time to place a $250 lawnmower in its standard box behind the gate, at least, if not take it up to the front door. Another package in a plain brown box was, indeed, dropped inside the gate, onto damp dirt. And as a tip to drivers, if its after the depot is closed on Saturday, and theres no way to get a package until Tuesday, then dont knock and dash and take the package with you. Everything else up til now has been left, and ya had the right Idea coming to the door. Its a 2 day shipping package. Leave the package. A fully privacy fenced front yard is rather safe to do that.

Pr
Review №7

Great place. They are prompt. Get my freight to me quickly.

Mi
Review №8

Great group of folks working here. Easy Deluvery

th
Review №9

I can not believe how horrible your service is... my local fedex delivered my package to the wrong address and now refusing to do anything to right the problem... now its up to me and the sender go fix your mistake... come on, wheres the customer service Fedex ???

Ad
Review №10

Its Fed ex of course its five stars

Ra
Review №11

Always quick and helpful when I pick up shipments

Tr
Review №12

Goog service great company

Ke
Review №13

Very unhappy. My package was not delivered as the tracking indicates. Now christmas gifts will not be given.

ta
Review №14

Service sucks and the agents are rude!!

We
Review №15

Nice

Information
4 Photos
15 Comments
3.3 Rating
  • Address:4201 M.L.K. Jr Blvd, Lubbock, TX 79404, United States
  • Site:https://local.fedex.com/tx/lubbock/freight-LBB/?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-YEXTLISTFREIGHT
  • Phone:+1 800-447-2844
Categories
  • Freight forwarding service
  • Trucking company
  • Logistics service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
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