Miguel was incredible. He was professional, attentive, well spoken, extremely helpful & made the experience easy going. Thank you Miguel, I was ready to freak out and call it a day, but you made it all better. Thank you so much.

Great service, towed my car from a auto body repair shop to another one.

Had a great experience with westside tow the technician unit 24 Christopher had the most professional ethics and was nice and the most welcoming technician i have had from AAA great service he sold me a battery and had me on my way

I love the view, I could see how all the hills were full of house as my eye could see. but the food was unforgettable experience, it felt so fresh and tender, I love every bite of it . Customer service was great, from the beginning I fell like a king, I didnt want to leave. I would definitely go back in a heart beat. Before I forget this place was clean from top to bottom. Thank you

Calling in was quick, driver did a good and safe job getting my car off the freeway and prices were very reasonable. Made a stressful situation much easier to handle.

Always came out in a flash and were eager to help not only in the short term but offer long-term solutions to car problems. Amazing! Thank you very very much.

Hello we are a transport company that hired by these guys claiming to be a brokerage firm. Which Clearly is not. We Delivered 2 cars one on 7/29/2019 and 8/19/19. Which we still to this day havent got paid for. Please let us know if any other company out there got scammed to.

Best company I’ve ever seen, good job guys

I loved the team here, very sweet and helpful, they all seem to have a great relationship working together, and every single person out of about 7ppl I ran into was very helpful, engaging, and ready to do more. I loved that vibe 👀👌🌟🌟🌟🌟🌟.I also loved their multiculturalism, I have seen a very mixed ethnic team, which I always love and appreciate. Recommend dearly, I was impressed with how helpful, upbeat and ready to work they were here. Great job building a team 👌👌👌👌🙏❤❤❤❤

Sorry for the long post. If I could leave zero stars I would. Was involved in a minor accident late at night that required a tow. As I have my car insurance with AAA, they both put in the call for the tow, and recommended an affiliated body shop to have the car towed to in the morning. AAA sent Westside. The driver arrived when I was still on the phone reporting the accident to AAA Auto Insurance and waiting from the police. From the moment the driver got out of his truck, he tried to get me to hang up with the claims agent. I told him I was waiting for instructions on the tow, and he began pressuring me to forget the shop they were recommending and have Westside handle the repair. I ignored him, and he towed the car away. In the morning when I called about when the car would be taken to the AAA recommended shop, Westside tried to talk me out of it, saying that they couldnt move the car until late in the day, but they could begin work right away. I called AAA, and they arranged the tow immediately. When Westside arrived at the AAA recommended shop, they refused to leave the car until they were paid both a towing fee and an impound fee. When the other said no, that was not the procedure, Westside refused to leave the car. When I called Westside, I was told that unless I came down and paid a now inflated amount of money, they would keep the car, which would continue to rack up impound fees, and that they wouldnt take my calls anymore. Again I called AAA and informed them. After 10 minutes, AAA called and told me they would send another tow company(!) to pick up the car, and that I ended to Westside to release the car. When I called, the owner started apologizing profusely, claiming it was all a misunderstanding and a paperwork error and they had delivered the car to the other shop. Bottom line - they will try and use high-pressure tactics to get you to use their services and affiliated businesses, which is against the law. They are not to be trusted under any circumstances. If AAA stays affiliated with them, and I hope they dont, and they send them to tow your car, REFUSE the tow. AAA will have to send another company.

I needed a replacement battery and fortunately the driver who responded from Westside Tow was Mario (#5301). He not only arrived promptly, but solved my problem quickly and with a very friendly and helpful attitude. He was terrific! My thanks to him for a job well done!

Driver was on time, courteous, did a good job for us!

This AAA Company is quick.

The best customer service ever. Mario went above and beyond the call of duty. My car left us stranded at my daughters work, Mario, our tech for the night, was an angel sent from AAA. Not only did he get us on our way, but he also fixed my light bulbs, as well as the cables on my battery that I had tried fixing myself (I didnt do a good job.) He made sure that my car has 100% before he left for the night.

Sam from Westside Tow helped us yesterday at Santa Monica. He was prompt, polite, very helpful. I was so happy to get such good service from him. Thank you Westside!

I was stranded in Venice and AAA called these guys who went to the wrong address then refused to drive 3 streets over to jump my car. He was very rude and hung up and said he was probably coming. Then when I called back he said it wasn’t in his territory so I saw him drive on the tech locator away from me and that he was going to another call instead. He was 1 mi away!

I have had good experiences with West Side Tow in the past. However I write this review after an extremely inconvenient experience.I had called to arrange a tow and was given a commitment from them for a a tow truck to come pick up my vehicle between a specific one hour window at a certain price and that they would follow up with me ahead of time to let me know when the truck was on its way. That time came and went and when I called them to see what whats happening they denied that they make such commitments and told me that they could not send a truck for me at all today due to how busy they are. I pressed back and they were able to find the notes that they took regarding my earlier call and their commitment to my pickup but insisted that they would not honor it and could not help at all today. Because of this I was unable to deliver the vehicle at the time of my appointment and was financially inconvenienced.I recommend that no one attempt to use West Side Tow in any circumstance that requires professionalism on the part of the dispatchers and company.The truck drivers and operators have been very professional in my past experience so for that reason I rank the company 2 stars

Great and friendly service.

Called triple A as my alternator in my truck went out late at night! Tony from Westside Tow showed up ahead of schedule and couldnt have been nicer and more professional!

Best tow company in town!

Amazing Towing Company

Great quick Service . Friendly Technician

Thank you for your help Rafael Unit # 1!!!! Very good customer service!!!

Zero stars