Everyone is nice here. I bought the wrong item twice and they still returned them a gave me a store credit. Great place for the neighborhood.

Great place for man stuff...tools, nuts, bolts, gloves you name it. Been coming here for more then 20 years. Great mom and pop hardware

Everyone here is incredibly nice and helpful. I placed an order for a uhaul online. When they pulled the truck around I suddenly realized that I forgot to order the larger truck with the roll-out ramp. They happened to have a larger truck on the lot that morning that they were able to swap out for me (even after we had handled the paperwork for the smaller truck I accidentally ordered). They didnt huff or puff about anything but were very understanding and happy to make the change. Their customer service is top-notch and Id highly recommend this place.

Most worker there are very helpful when I need to get what I need.

Excellent customer service. Come here for all your hardware!! The staff is VERY knowledgable and helpful. I dont really know much about completing home projects around the house; but maybe about 4 different employees that have helped me at separate times, always knew exactly what to do. Mostly what type of screw to use for a specific project, what powder to clean for grease debris off wooden cabinets, repairing wall, and even electrical stuff. And this place has eco-friendly cleaning supplies, which is not easy to find around the area. ☀️

Man, this place rocks, the kids that work there are great when help is needed, specially the chubby one (sorry dont know his name) the girl is ok, they have lots of items that sometimes you wont find at larger stores.

Owner needs to improve customer service skills.2 stars because they are local.Prices are pretty high too

Nice workers can help you get the job done.

I went there seeking out some parts for a piece project,they didnt have what I wanted,but Dennis the supervisor became very helpful,i will truly pass again to that hardware save first, if i am running on a assignment,exquisite customer support.

This is the best Hardware store in town! Its so great that we can have this kind of store in our homebound! The service its excellent, they carry all you can need and image! Price very competitive! Tnx so much for the Hardware store!

Always a great place to go for your basic home repair needs. If not in store they will order it for you. Great store for our community.

Great customer service well informed staff and always service with a smile

This place is so amazing! I went in looking for paint and primer and the guy there gave me the best shopping experience. He really knew his stuff! Recommended cabinet paint and I’m so happy with the results!

Great store. Well priced and wonderful service. Always get my traeger pellets from them.

Good work, kinda pricey

Would have given 5 stars but the girl they have as the cashier has the worst customer service skills I have come across in a long time. The young man that helped my find garden stakes was a sweetheart, got what I wanted and headed to the register in less than 5 min. BUT then the girl ruined the experience. I checked if anyone was in line so I could head straight to the register, she looks at me and says nothing. So I think to myself that maybe this isnt where you pay or something since she didnt greet me or acknowledge me in any way. So then I ask her if this is where you pay and she says,uh huh., thats it. Ok... so I hand her the stakes to ring up and pay, still doesnt say anything to me other then telling me to enter my pin. Maybe cuz Ive worked retail I expect more. I step to the side as she rings up a diff customer who was buying 2 screws for a pet carrier he had with him. She does the same, doesnt greet, one of the screws slips out of his hand on the counter and she doesnt even flinch to help or anything. I only came to this location because it was close to home and all the Home Depots and Lowes in a 10 mile radius were out of stock of these types of stakes. Ive heard from other people not to shop at this store because theyve gotten snotty attitudes from employees here. Now I get it. You guys have to understand that one employees bad attitude can ruin a total shopping experience. Either you retrain that girl or hire someone else because that bothered, more than it should I must admit.

I am a girls girl who feels compelled to write a glowing review of this hardware store. Yes. You heard me correctly. Not a shoe store. Not a clothing store. Not even a restaurant. Ive been walking around with a screw that fell out of my freezer for months. The dolts at the Big Box Hardware stores had no idea how to help me get another screw. Thankfully, I went to Hanes True Hardware and was helped expeditiously and efficiently. Kudos! Such service is so rare these days Im glad I was able to receive it there.

Was hard to get help, then it was hard to get any straight answers..

Pretty cool vibe when ever dropping by

Good place to shop at an prices are pretty reasonable...

I went there looking for some parts for a work project,they didnt have what I needed,but Dennis the Manager was very helpful,Ill definitely go back to that Hardware store first, if Im working on a project,Super customer service.

Grantham School in this True Value are very good and helpful if you live around the place recommended to go there

I was shopping for materials to put together a chicken coop, and wasnt entirely sure where to start. Isaac helped me find all the right supplies, gave me a few good tips that helped keep my chickens safe from cats and raccoons, and gave me some easy step-by-step instructions for assembling everything.

Great deals on kitchen tools! I bought a set of knives for low price. I liked it!

Best place to get what you need! They really do go the extra mile for customer service! Everyone is very very helpful! Been going to this Ace for two years now! Thank you for all the great helpful ideas.

Horrible customer service will never go back they don’t do business right save time and money go to home depot or Lowe’s

Always have what I need

I go here frequently since its close to my office and the service is always excellent. I also like the charm of shopping at an old-school, family-owned hardware shop.

Great place to buy kitchen ware. very tightly packed store with everything you could imagine. Steffi know everything and if they dont have something they will offer it.

As much as I love and try to patronize small businesses, sometimes you have no choice but to go to the big box commercial establishments. Lets just say for the sake simplicity that its EXTREMELY hard to do business with someone with a no refund policy. Especially when theyre at fault for suggesting the wrong items to be purchased in the 1st place. So save yourself the headache in advance and go to Home Depot or Lowes.

Good service,they have everything you need

I WOULD GIVE THEM A ZERO STAR IF I COULD. Prices are dumb for lack of more eloquent wording. This is suppose to be part of a community store and i feel it takes advantage of the locals that want to purchase something quick without going to a farther location like home depot where prices are way more convenient. It is not bravely hills so please stop trying to make the most out of the locals who for most part earn the minimum wage. I hate stores like this one who are very unconscious of who they are targeting. First and last time i will stop by this location. I will spread the word about them and hope they reconsider their business strategy. I am very annoyed to understand how the community does not give a dam about each other. It must end and we need to drive businesses out of business who just want to squeeze ever dime they can from others and get rich without carring for others.

Comprehensive inventory and staff that know their way to EXACTLY what you need. Sure some prices are higher than the WAREHOUSE stores, but you get what you pay for-- people who are there to help you!!

Superb. I needed a plumbing part that I couldnt find anywhere else and they had it!

Theyre the best in the area 👌

I just went there to pick up a U-Haul trailer but the place looks like a nice local hardware store that would have a lot of stuff that the big box stores would not have staff was extremely friendly so I think it is all around good place

Best hardware store in Los Angeles, been going to this location for about 20 years. My parents been using this location since the original owner the father !

Stupid b*tch w glasses and red hair lied about available trucks just bc it was near closing time. Got caught in the lie and just stood there dumbfounded. I understand you guys want to go home but it would have taken 5 mins. Just lazy. Do better.

Theres no way you cant find what youre looking for here, they even rent uhaul. If you feel overwhelmed, the staff are eager to assist.

When we were growing up in L.A., I remember when the milkman delivered the milk, butter, & cream, the neighbors and the mailman was still white and Tapatio store was Better Foods Market, and I miss those days. We also remember the Hanes Hardware Store around the corner on Florence, then the Grandfather of the family owned & operated the store and was so good and kind to everyone; all people, and I will say this...this Hanes Hardware Store was the only business that stayed when all the other companies started moving out in the 1970s. But Hanes Stayed...and we all remember to this day who grew up on 73rd Street & San Pedro and the area.Hi Dennis (one of the grandsons) I hope all is well with you & the family.These have always been good people with patient and outstanding service to the community and the example of how to run a business. Continue the tradition boys, .Grandpas proud of yall.

I KNOW THIS PLACE SINCE THE 90’s... ALWAYS GET MY STUFF HERE...99% OF THE TIMES THEY HAVE IT...

Real neighborhood store same people in there since i been a handyman. Since i was twenty? I am 45 now

Great customer service and real nice humble people!!

Great place awesome hardware and miscellaneous items youd probably need these guys will help you out and not make you feel unknowledgeable because you either dont know exactly or forgot what you needed ...you guys know those places that the employees will make you feel stupid if you dont know what you need..well thats not this placethis place is awesome

Ok 😉😎👏👏👍

They help alot

Very Good Service !!!

Great service

No comment

Very cheap

The attention of the employees. They are always ready to help you and answer questions and sometimes advise on how to do things better.