Great gym overall, theres plenty of great equipment to use in this gym as well as dumbbells that go up to 100 lb, and plenty of cardio equipment to use as well. I went to the gym for a few weeks during one of my California trips, and I enjoyed it a lot. The gym has a great staff and its a great overall environment to workout in.

On the positive side, this club has a ton of equipment. A lot of the old school Hammer Strength weight plate equipment and a lot of other stuff too. Theres something for everybody. The showers are not the best, but you dont come here for the shower. I do recommend this club.

Free weights are very seldom placed back on proper racks.The manager, Joe Kelley, provides poor customer service. I approached him about a concern he was very short...rude. Told him of his lack of quality service and he looked at me in disdain and offered no apology but rather said he was NOT having a bad day. Id hate to seek his assistance if he were.

Terrible experience. Tried to cancel but was still charged for the following month. Not a good gym otherwise but ultimately their fees and charges made me leave this review. Go to Planet Fitness or a better gym that doesnt have a bunch of hidden fees.

Great staff! I have asked why they cant keep the gym open until 8pm or 9pm on the weekends like 24 hrs. Sort of not fair to pay full memberships with these weekend hours. I hope they will extend their weekend hours.

This area has really stepped up their sport. It become constantly a large, spacious, low-key and welcoming facility, but now that they have redone the gym interior and ground, additionally they smooth the exercise area lots extra frequently, which makes it a actual satisfaction to go to. front table workforce is generally remarkable. 4 stars rather than 5 due to the fact, ok, the showers and locker room are okay but now not remarkable. however for a exercising, this is, inside the closing year, a much more best facility. thanks for fixing it up!! 😁

Great LA Fitness Location. Great Parking behind on upper and lower level.Easily accessible. Has all the amenities: plenty of cardio, plenty of machines, maybe too little dumbbells. Has Pool, Raquetball, Class facilities- multiple. Wow in Mid-City, this is great.

Its one of my favorite gyms. No one is super nice or welcoming, but they leave you alone which is the best part. Its also been clean as far as I can tell - I dont use the showers or anything.

My fav spot for la fitness, there is a lot of option you can come here and be happy 😃.They have 2 big basketball spot , pool , jakuzi , for cardio bicycle class, if you wanna try by urself, extra gym area , and tons of different workouts spot and options of devises .They have own parking spot , the workers are friendly and polite .Love to come here all the time

Be extremely careful when you sign up at this location. They use shady tactics to make sure you sign up (They love to skip over the fine print). They will tell you they are going to waive your initial sign up fee, and then hit you with hidden fees later. Be very, very careful what you sign up for. It may sound like a good deal, but shop around and do your research first.Be extremely careful for the annual fee they charge you after 2 months but dont tell you about (how does this make sense? Annual means a year).

Friendly staff, cleaning crew are always cleaning machines, locker rooms spacious. If you want to avoid the overcrowding come before 2 pm

Easy parking but it seems old and outdated. Other LA fitness are much newer and better.

Great gym for getting that workout. The location and facilities are nice. Employees are cool too.

I come here after work to kill commute traffic - this branch is great no complaints/issues here so far 👍🏼

Had all the equipment I needed, everyone there was very friendly, very supportive of a happy and healthy lifestyle.

I love the two indoor basketball courts!

Dirty bathrooms first thing in morning, bathroom smelled like pee, overcrowded floor, jumbled free weight section, complained to staff, they said, ok, and nothing changed.

Great gym. Really big and everyone is really kind

Went for a free week guest pass. Staff kind and helpful. Really well equipped (said as a bikini bodybuilder) with great pool etc too

This 5 star review is based on the following considering I pay $20 a month to bicycle here in less than 4 minutes from my apartment and the customer service is outstanding, whether you are talking to Paco, Josh or off site membership service Brendan, these folks try to do right by you and that’s just cool. Sure, could this facility use some TLC, absolutely but in general everything works, and that’s important with all the action this gym gets. It’s $20 a month, you get what you pay for but I think it’s a solid value for a great team of personnel.

I dont recommend it! Someone had broken my lock and he had stolen all of his staff. At that moment the staff checked all of the lockers. But the following day the manager -Steve Hernandez- found part of my staff in one locker with the lock broken without my credit cards, my iPhone and my money. So weird. La Ciénaga doesnt have control. Its dangerous!

There cable machine has been broken for a month and a half

Spacious and nice, but a lot of the machines look old/shabby. It gets crowded in the afternoon hours, but it’s a nice LA Fitness experience comparatively.

They care about keeping people safe from COVID 19. Policies: social distancing on all equipment, social distancing in the locker rooms, mask and temp check at check-in, closed water fountains, continuous employees disinfecting equipment and most importantly Enforcement of wearing mask on weight area. Thank you all. Truly care about the customers.

Julia helped me sign up and was hella cool. The rest of the staff is pretty polite when coming and going. It is nice equipment. The hours are short but thats covid pressing the issue on us but LA got my stars

Great gym with a lot of parking but they dont have a stretch cage or ballet bar, its hard to get a deep stretch with just mats on the ground. There is a pool, hot tub, basketball, spin and aerobics room, inside is a lot bigger than it looks from the outside

Not as crowded as normal so great!

Be wary of signing up with Burnell the sales person. I came in and signed up with what I thought was a AAA discount membership. Nothing down and $40 for 5 months then he said come talk to him when its time to adjust the price, this was last May. Cut to March 2020 and I am still paying $40 a month. He kept giving me the runaround saying to come back next month, come back later, come back next week. Then finally he said come back around New Years. What a joke. Also offered me some LA Fitness swag for signing up and such and always gave me the runaround about that too. Very disappointed.In terms of this gym its okay. It is the hottest LA fitness Ive been I think due to the sun roof window. Its also very cramped in the weight lifting area. I find the Culver City location to be better.

Just picked up a membership here a few weeks ago and Im totally loving seeing the results. Glad I started working out here, its so worth the cost. And the keep this place pretty clean too and the staff are great.

This gym is great in a lot of ways, but leaves some things to be desired. One of the best features that sets it apart is how many classes happen throughout the day. You can check their schedule and just show up to any of them with even a basic membership. My girlfriend and I have done yoga and spin classes and have overall really enjoyed them. It has all the equipment and spaces one could want at a gym, including a pool and a basketball court.Im not a fan of how how the temperature is kept. I know some people like to work out in extra heat to lose the water weight, but it just discourages lightweights like me. Their treadmills are also a bit old, and are showing their wear with rust and chipped plastic parts. Worst of all, there are only a few water fountains scattered around the walls, and none that are built well for refilling water bottles. The same is true for stations to clean the equipment, so often you find yourself walking across to the other side of the space to do either of those things. I guess its all exercise!Overall, really cant complain because the price is right and the equipment is serviceable. The staff is also very friendly. Its just unfortunate that a few things that seem like basics are overlooked and keep it from being great.

Lots of machines available, great spacing

Very clean, not overwhelmingly crowded, ample parking.

HORRIBLE Experience. I mailed in their cancellation form as requested back in February 2020. They stopped billing me in March so I assumed it was cancelled but then I started getting charged again in Sept 2020. After trying to call them several times and wasnt able to get a hold of anyone so I had to call my bank to stop payments. Their billing department called me 5 times this morning and when I called back to tell them I had cancelled it they said they couldnt verify it. I asked for them to cancel it and stop calling me and she just transferred my call to another person that couldnt help me. Why is it so difficult to cancel my membership when I followed your procedure? Please STOP calling me!

Worst customer service. They opened the gyms during this Pandemic times and also charged my Credit card. The billing customer service number doesn’t respond. So LA fitness is making money this way!

Got everything I need in affordable monthly payment.

This place has really stepped up their game. It was always a big, spacious, low-key and welcoming facility, but now that theyve redone the gym interior and floor, they also CLEAN the workout area a lot more often, which makes it a real pleasure to visit. Front desk staff is generally excellent. Four stars instead of five because, okay, the showers and locker room are okay but not great. But for a workout, this is, within the last year, a much more pleasant facility. Thanks for fixing it up!! 😁

Joe, the operation manager just hung up on me. I called about the double membership charges that hit my bank account 2 weeks after i cancelled my membership. His response was hanging up on me... 😳

Great spot to work out, they have all the necessary machines and everyone is very nice. Not to mention the cheap rate. I am happy to be a member

Probably the best choice in the area due to its size. Works perfectly with my schedule and commute. It doesnt have super great amenities, but its kept fairly clean and it gets the job done.

I paid for one year but due to the fact the gym is extremely dirty I didn’t continue to go there. I have noticed when people use their machines they sweet andNo one cleans them and it can cause the contamination of hepatitis.The shower rooms and the locker is contaminated with fungus since it is not clean regularly.The lockers are full of dirt..If you go in the afternoon you have to wait 20 minutes for using each machine.

Great experience and staff

Paid for premium program 6 months. After 4 months I got sick and took me to recover 5 weeks. I missed 22 sessions of the program, some sessions missed the first 4 months. Contract ended and they still continued charging me my CC. I called to cancel and was said I have to do it at the gym office staff. I went and they say will file and headquarters office will do it.Never hear, and still many attempts to charge my CC. I had to cal my CC bank to freeze my CC.After 2 weeks I got the call, they say I have to pay same amount to keep my sessions roll over for 22 total. I said no. I want to Cancel. They canceled and I loose all sessions for a Value total $900. I couldn’t book my sessions pending from the APP.When I signed the contract I was told if I miss a session, the session are roll over at the end. But never tell you, you have to pay same amount to keep going after contract end. Always you will loose money.Also they make copy of your ID or your lisence. They take a photo of you. There is no way to fight and get the refund. Forget your money.Be careful when pay. They love CC or DC. Easy for them to charge automatically.Much better if you pay cash. Easy to cancel and you will not loose when you want to cancel. Since is a prepaid program always you loose money when canceling the program. I will never pay more training programs here.Easy way to steal money from customers.

One of my favorite LA Fitness is it has basketball and theres always good basketball going on. Also they have a pool and sauna although the pool is always full I think. But the sauna and hot tub arnaiz. Also parking is great tons of parking for as long as you want. They even have two basketball courts

One of the better LA Fitness locations in Los Angeles. Can get very packed, but they have parking and a variety of equipment. It smells pretty bad however and the air conditioning doesnt always seem to work. This gym is only one floor and has limited space for working out on the floor without equipment. However, it has two basketball courts and a pool.

Great location, awesome staff and they keep this place well kept up. It does get a bit busy at times, but regardless youll have a great work out.

Personal Training director here is horrible. If you enroll in personal training and want to make any changes/cancellation its impossible to meet her. To make any changes you need to come in person and she is super busy, she wont answer phone calls, she wont call u back even though front desk staff takes ur note to call back. You need to schedule an appointment in advance in the middle of a business day to meet herand She wont come on week ends. Staff here is poorly trained, if you ask any question which they are not sure, they simply passes some wrong information/will tell that manager will call back and take ur number. But no one will really call u. This place has serious management issues.

No customer support. Charging my credit card during the covid crisis. Who in their right mind would go to a gym right now? Of course its impossible to cancel your membership remotely. It seems all gyms are scummy operations.

Decent place for a good workout. lA fitness is a good place to get a full workout and maybe a sauna to sweat it out!!

Good not bad

The go to gym! If they stayed open to midnight, I’d never have a complaint. Prices are the market standard and they’re newer than 24hr Fitness so you can normally find a clean one!

This is the Best Gym anywhere! I had to lose 25 pounds and LA Fitness here on La Cienega in Los Angeles did it for me! Great Staff, Great Trainers, Great Equipment, Great Manager. Special Thank You to Gail Castalta, Manager of LA Fitness on La Cienega! Excellent customer service, affordable pricing. Newly renovated gym!

My gym been there since 2003

Nice location with free parking. They have basketball courts indoors, spinning and a studio for group fitness classes including yoga, Zumba, boot camp and others. Theres also a juice bar that sells merchandise. Locker rooms are standard for LA Fitness. And the indoor pool is not usually crowded.The group fitness instructors are not all equal. Check out the instructors until you find one you like.

I’ve been to a few of the local gyms in the area and this one is definitely my favorite one. They have a wider variety of equipment and Jamie is the man and will help you find the fastest results. Most trainers charge an arm and leg, instead Jamie’s prices is best and he works with your schedule!

I went in to cancel my membership. Im almost 9 months pregnant and worried about COVID. They told me the guy who cancels isnt in on the weekends, and to call back. I have called NUMEROUS times and sat around with the phone ringing for 10 minutes. No ones picked up.

First all this is not the place if you are trying to weight train there is not that much weightsI dont like the lockers; too smallTraining area for training sessions small too smallThis location is a mall and the gym is inside I find it a bit small even though it has a basketball court and a pool.Its pretty clean for the most partParking wise it good lots of spaces but it is share with other businesses.

This LA Fitness is located on the west side of LA so pretty close to my house. The only bad thing regarding this location would be morning and evening commute traffic, it can be herendous ! The facility is always clean, very spacious with an array of fitness equipment. Front desk attendant is usually pretty friendly and helpful.

Charging Monthly dues during a pandemic = cancelling our 10 year membership. Sad.

Will still charge your card after you cancel the membership and customer service is nonexistent. Stay away.

Nice wide open space. Even when busy, theres machines to use, unlike at other locations. 2 or 3 stair climbers are usually not working. Weights are occasionally missing. Some of the machines make more noise than they should. Not the best smelling bathrooms. Lots of parking in a garage. Was going here for over a year before switching to a different facility much closer.

Location is convenient. Overall good. I would work a little bit on renovation. Pool is very smelly.. I use to swim and dont want anymore. Chlorine smell is super strong. And you can smell chlorine only if it has something to react with..

I was never there

This is by far my favorite LA Fitness to work out at. It’s always nice and clean. Staff very friendly. Equipment is very taken care of.

As of October 2017 they renovated with new floors and updated many machines and weights. Better then some of the old LA Fitness around that really need an update.However this place does get very busy during peak times.

Same lame gym.. truly a hit-and-miss experience sometimes the summers are so bad you just leave sometimes theyre nice and fresh and you can get in and relax. they keep up the equipment mostly although voting machines are a regular occurrence.

Dont go there around 5 in the afternoon!!!

Really bad customer service. A “personal trainer” called me repeatedly to schedule a time for us to train and to explain the different service they offer. I came there and she didn’t show up. The gym is okay. It can get super crowded at times and you’ll find yourself waiting for weights.

I actually remember this as a Montgomery Ward! This LA fitness is a bit weird--the swimming pool is downstairs (so youll have to go up and down stairs just to go to the pool) and everything else is upstairs. theres 2 basketball courts but theyre very short, and the ceilings arent high so if you shoot from further than 20 feet, and have any sort of arc, you hit the ceiling.Parking is plentiful in the structure or in the lot.

Been there for two days so far. Staff is very friendly and helpful. I am yet to go while its crowded but all machines are in great condition as well as a clean environment. While pool is small it does the job. Locker rooms are not impressive but no actual complains

AWFUL! It feels like youre working out in a sauna. First month when I started, the AC was not working for a few days and it was hell. During the summer its impossible to do cardio in this gym as youre gonna be dripping with sweat in the first couple minutes on the treadmill. Theres no sliding door or anything to close the entrance space, its wide open, so the AC cant cool the gym enough. Most of the equipments are old. People are really disrespectful with the equipments. Theres chewed gum all over the treadmill cup holders, dumbbells are all over the place and most likely wont be available when you need it. Very crowded on Mon-Fri between 6:30-8PM. Some nights its really hard to find an available treadmill at this time. The staff was always polite to me, thats the only good thing about this gym.

I like to workout, at this gym. The only thing I will warn people about is theyll try really hard to get you into the personal trainer program which is cool if youre looking for one but if youre not, it can become annoying. But great experience overall

Good atmosphere, everyone isSo helpful and encouraging.A lot of machine weights. AGreat area for free weights.Very clean! The lockers andBathroom are clean at allTimes Ive attended.

At this LA Fitness the welcome and prices were good, equipment is sufficient for me except sometimes it was tricky to have dumbbells or barbells, the change room, and showers were correct, pool is tiny and not deep but I did not care, sauna and whirlpool are ok too, and the gym is close to stores with interesting deals. In brief I don t regret my choice.However, Tuesday, April 3 I went there to buy a day pass and they did not have change on 20 dollars which was not so professional and an employee asked me to buy something to their bar to get coins.

Not the best LA fitness but I go there to workout. Everyone around is nice. Calm atmosphere. I love it. Theres always parking. No problem with me.

Terrible customer service. brushed me off because i didn’t wanna sign up. would not recommend this gym to anyone. tried to offer me a $15 guest pass. i don’t even know what the gym is like why would i pay for a guest pass?BURNELL MILAN is the worst manager. they just want your money

When their water fountains breaks down it takes more than a week to get fixed. They poured tens of thousands of dollars maybe more into remodeling but they cant fix a water fountain.

The gym is actually pretty big has a huge pool, it one of the only gems that actually smells clean. The only thing I didnt like about it whats that they have group fitness classes till 10:30, when other gyms stop at 9 giving you three hours to use the room for training.

They got great equipment and ample space but their b-ball court absolutely sucks. Ceiling is super low so if you have a high arching shot you need to change it or it’ll hit the ceiling. And the most slippery floor I’ve ever played on. You can literally ice skate on the floor with your shoes. They clean their courts probably once a year lol. I’d also avoid the older trainers. They don’t seem to know how to teach proper technique or form. Saw one of their clients being pushed to absolute exhaustion on shoulder overpress. He was arching his back badly and instead of moving onto a diff exercise the trainer kept adding more reps if he didn’t finish the set. Terrible way to train and will eventually lead to injury.

I have had the best experience of my life training with with Derrick John at LA Fitness, La Cienega. I had a near death accident a few years ago and working with him I am regaining core strength and endurance. I ride Dressage and its like he knows just what I need so that I can excel in my sport. He is a font of information not only training in a gym environment, but tips and tricks for working out at home. He knows all there is to know about nutrition and will freely share information, time and his wonderful energy. If I reach out to him, he answers back almost immediately. He has become a very important person in my life and I wanted to share this with others. As Derrick always says - eat healthy!

Lots of people even in the early morning. Free weights are found all over the gym because hardly anyone re-racks them. Its recently been remodeled with new floors. The showers are great in comparison to other locations.

So much better than it used to be. Very friendly staff, clean facility and great equipment. One thing they need to do to make this place perfect is remodel the locker rooms and bathrooms. The carpet in the locker rooms is so old school and gross. And the set up overall feels like a waste of space. It also just smells bad. Also, the gym needs more dumbells...especially the 20s, 25s, 30s, 35s (which are used the most). Theyre almost always in use which can really throw off a workout. Thanks for the improvements so far though...with these last couple adjustments itll be five star gym!

Always busy a lot of people

They fixed the air conditioners so I change 1 star rating to 4 stars because everything else is really good. (This was my old review: There is not enough air conditions even for main section. In rush hours breathing is so hard! Its not healthy working out in this situation and body needs enough fresh air and oxygen. Working out in Zumba and dance classes is not enjoyable with this condition. Please consider this situation.)

Gym has good parking accessibility, and its pretty much complete. Reason it got 4/5 is b/c treadmills can get pretty packed during peak hours and have you waiting a few mins, plus the mens locker room smells like ass. Literally, like ass. Its probably permanent too :/

Terrible gym, LA Fitness is one of the worst gym companies!1. They don’t have enough weights and the equipment is not high quality.2. The gym is dirty and the locker room stinks. 3. The gym is always packed and no equipment is available.4. THEY ARE SCAMMERS. Have extreme caution when you sign up, they told me to my face I was not signing up with a contract and that there was NO cancellation fee, but guess what? When I went to go cancel cause I didn’t enjoy the gym they said I was stuck into a three year contract with a cancellation fee! And even if I ‘canceled’ my membership I owed them the membership fees until my contract ends. They just skip over the contract, smile in your face and make you sign while lying about what your signing. They don’t even show you the contract, this is my mistake for not asking to see the full contract and read it fully but they did lie to my face and didn’t even offer to show me the full contract.Please do not go to this gym!! To get out of my contract and cancel my membership I had to cancel my credit card! They will cold call you and lie to you. Many other people have had the same experience as me!There are SO many other amazing gyms in LA, stay far away from this one and all LA fitnesses!

Little dirty at times but what gym isnt. Right in front of the locker rooms is a sore spot but just kinda old. pretty good overall. Staff is really nice! Bball courts are always lively.

Good gym but they dont have enough 15 - 25 lb dumbbells for training.

I have to disagree with the majority of the posts here. I doubt any of them have access to LA Fitnesss financial records and likely have no clue what level of funding they receive from corporate. Look, its not a restaurant. Youre there to sweat your butt off, not eat off the locker room floor. If ANYONE has any clue where people can find two indoor basketball courts in a central location on the west side please let me know. As for the ceilings being low... sure that can be annoying but they didnt build the place specifically for two basketball courts, it was retrofitted to accommodate them. You dont like it, go outside and play on asphalt. That will lower the wait for me (evidently lots of people have adjusted their outside shot to take a little arc off it , because they are very VERY popular). Ive gone there since it was opened and Ive NEVER seen equipment broken for weeks at a time. There are a LOT of machines and the facility offers numerous yoga, kickboxing, dancing and other type classes, including a spinning area. The only thing I would say as a negative is the showers could use a bit of a renovation. I enjoy using the jacuzzi all the time and the pool is heated and feels great. THIS GYM IS NOT DIRTY (except the showers a bit) and there is NOT trash all over the place. I wonder what kind of chip on their shoulder a lot of these posters have. Maybe theyre trying to get people to not go there so they will have unfettered access to any machine any time they want.

The people working here are all really sweet and genuine.

A ton of equipment, lots of plated weight machines. Locker room cleanliness could be better. Very busy club. I always enjoy working out here.

Love this gym. Basketball gym roof is low and the court is shorter than normal, but some of the best competition on Sat morning at 9:30am and Monday around 3:30pm.

You will spend more time hunting for weights than working out all the while avoiding used tissues and empty can. They need to try harder because it looks like the employees don’t care.

Have worked out here a few times open late good equipment

Great gym with friendly staff. the equipment could be cleaned more often but all in all a great gym

I have been a member for years and it has continually declined. As stated in other reviews the staff is what makes it horrible. Much of the staff have been there for years and with no legitimate management they feel they have no reason to conduct themselves with any tact, let alone professionalism.I called to ask if there was a place to file a comment, I was set on hold for more than 15 minutes before I called back. When I did, HELLO? was my greeting. Not even a, LA Fitness, from there I was informed their manager Wes was on his 10 minute break, despite the fact I was on hold for 15 minutes.That is just the start, I constantly have to walk passed the people who work there and their desks. Which is often used for a pillow as they openly sleep on the job. It wouldnt be that bad if they would just close their eyes and more importantly their mouths. That is where my greatest point of contention is, the staff are gawking and making comments about the guests. Total lack of tact when I can hear a whole conversation about their personal dating lives (I am complete making a G rating out of their NC-17 conversation) when I am wearing headphones and working out on the floor.There is no management to clean up this act. It wont change until they get rid of everyone including Gail, Wes, and all the predator trainers.

I give 2 stars. This has brand new equipments and clean. HOWEVER, you can never find your weights when you want to use them. Doesnt matter what time of day you go, ive gone EARLY when they just opened, the weights are only 35% racked the other 65% you have to walk all around the gym just to look for them. It gets super packed too! Management need to really step it up with organizing weights and racking them if the members arent doing it.

Im going to assume that people who review this location only visit this particular one. I only came here because I was in the area for work. Ive been to many locations across SoCal, and I would rate this one below par. The free weight section is just 15-20% of the entire gym. Just 3 small racks for dumbbells is a huge red flag for me. Most people here seemed focused on cardio or light weight training. The temperature of the gym is my biggest gripe. Why do they keep it so warm? The gym gets moderately busy so add human temps and a warm building and you get the most uncomfortable environment to train in. If i wanted hot yoga I would go to one. I will avoid this location from now on.

Huge parking lot, unlimited time.Plenty of pieces of equipment. I have learned to be adjustable at any gym now a days. If something is in use I go use something else. Of course it will be dirty. The only gym I just a member at, when I had more free time, that was always clean was sport club La (now Equinox).

Best gym ever you need to go there and experience a good workout from top-notch trainers and an overall great atmosphere with people of the same mind in like love going to La Cienega Club LA Fitness also got the best knowledgeable managers Ive ever talked to in cells and Ive been in the gym scene for over 40 years

Ok, a bit busy and run down, free easy parking. Not the best LA fitness but not the worse (that would be the one on Wilshire near Fairfax. That place is a dump). Good bang for the buck.