user
American Auto Glass
2052 W Florence Ave, Los Angeles, CA 90047, United States
Appearance

Comments
Ed
Review №1

I would recommend this business to everyone. They have great service, good quality, and fast service.

Na
Review №2

Amazing service. My car got broken too and they took care of it within 30 minutes. Replaced the window and excellent service. Very reasonable price. I shopped around and she was willing to work with me on the price.

Al
Review №3

So far?? Very good customer service! Well see after their work is done. Getting mirror done on Buick 2018. Work is done & im completely 100% satisfied! $119 turned into just $85. Definitely will refer a friend!!

Br
Review №4

Excellent service, affordable and they was fast and ALL THE STAFF WAS PROFESSIONAL

Ni
Review №5

Great service and great prices!Definitely recommend

Ra
Review №6

Lied about closing time. Employeee don’t wear masks. Worst place you can be.

dw
Review №7

I have been here for over 2 hours now technican has gone to lunch with nothing being done to replace windshield and was told when he comes back I still have to wait 2 more hours. Also someone came after me and has since departed totally unacceptable. Will not ever come back and will inform others not to bring their business here.

He
Review №8

The worst experience I ever had . This lady is ripping people off taking advantage of the Covid-19. She gave me and estimate before doing the work and I agreed to her price, she ordered the window and called me to bring the vehicle to her shop. I gave her my credit card number and she ended up taking over $1000 dollars out of my card . I called her the next day and she played like she didnt know anything about. Im bringing the better business bureau and my attorney involved into this. I will report her. Definitely I dont recommend this place. The service was bad and the lady is a thief.

Ci
Review №9

Fast, friendly, service.Pure Excellence!

Ma
Review №10

Same day service reasonable rates professional performance highly recommended.

ki
Review №11

The prices are great! Check them out before u go anywhere else. The only place I will go for any windows for my car.

De
Review №12

This is a Great business and there service was much appreciated, I woke up and went to my car to see that someone hit my driver door mirror clear off 🤦🏾‍♂️. But a friend referred me to American glass auto on Florence ave and the Lady Jackie was very helpful. Replaced my driver door mirror for 65$ .. The process was fast and the workers were nice . I highly recommend if you have any auto glass issues, this is the best place and at a good price . 👍🏾👍🏾 Thank you ms Jackie

Je
Review №13

Great service and prices... Came in and got a quote on a window regulator since mine wasnt working anymore. They fixed it for a great price. Id definitely use them in case I need auto glass services.

Da
Review №14

GREAT SERVICE 👍🏾

j
Review №15

Love the lady who runs this place, very personable.

Ch
Review №16

Great customer services! I recommend them

Jo
Review №17

Followed thru with good cust. service and product

Jo
Review №18

The lady had a nasty attitude and was rude and she said she had no time to help dont recommend the place

St
Review №19

Theyre going to charge you $10 to check if cars window problem is the motor or regulator even if you know what problem is! Always a long wait

Gr
Review №20

Courteous and a very good job

ib
Review №21

Was told to come at 10 when I got there the false wasnt in stock and told the car wouldnt get finished till 3pm not happy went to Vermont glass for $20 cheaper...glass in stock

ke
Review №22

Well this place is a trip theyre not very friendly and they definitely take your money now services rendered they did a good job but thats it you know as far as enjoying it no places poor on service

Da
Review №23

The prices were very reasonable.

St
Review №24

The service I received was a new windshield and my electrical panel is not working for my windows and that was big great price it did take some time I do recommend their services

Ir
Review №25

The technician was excellent, very nice and helpful. Very polite easy to talk too.

Zo
Review №26

If you break your car window glass.. front or back. They will replace it . Also . If your door on your car gets jammed they will fix it.. great customer service and clean and neat.. yes i will be back.. thank tina..

G
Review №27

Best price in town, the waiting room needs a touch up but I wasnt there for the waiting room I was there to fix my window and man did they, for the price I got the window fixed I feel like I owe American Auto Glass.

Ja
Review №28

A shop that cares about the craft and are fair in price.

Ma
Review №29

Nice lady gave me a great rate for my rear window that got busted out. Service was crazy fast. They ordered the part. Then once part came window was on in 10 mins max. This place i recommend.

Sa
Review №30

Great service and prices... Came in and got a quote on a window regulator since mine wasnt working anymore. They fixed it for a great price. Id definitely use them in case I need auto glass services.

my
Review №31

The woman who operates the establishment quoted me $175 plus tax. She said that she would just charge me a flat $200. I went back to my truck to wait my turn to be serviced. Did the math and calculated the cost based on sales tax rate. She actually OVERCHARGED me. Then she asked me to ride with her to go pick up the windshield from her warehouse down the street.Theres more to my experience, but Ill stop right there. Poor customer service skills. Would not recommend this place at all.

Jo
Review №32

I came in last week because I needed a windshield replacement. They did it fast and cheap. Id definitely use them again.

Kl
Review №33

Avoid at all cost. This lady comes out in her pajamas, asks me to wait while shes with another customer, after 30 min pass, she tells me its $45 just to check the window then will give me the repair price! (My driver window would not shut all the way, 1 gap, roll up on a classic vehicle). You couldnt have just told me that when I first walked in??Extremely unprofessional business/home shop.

as
Review №34

They gave me a better price than anyone else in the city, did a good job and completed the work very fast while I waited in the lobby. Jackie Chan is awesome!

He
Review №35

American Auto Glass is an honest, family-owned business, who provide the best glass you can get in LA. I was very pleased with the good quality, clear glass that they used on my car. My experience here definitely taught me not to judge a book by its cover. Highly recommend this place!

V
Review №36

Receive excellent service here. Please visit American Auto Glass. I had a terrible accident happen to my back window. A a kid accidentally threw a baseball at my back window. Could you imagine my face. Lucky me, I live around the block from American Auto Glass. Not only where they able to help me right away; they replaced the window the same day. Also placing a tape around the border for three days to stabilize the window. Excellent service.

Th
Review №37

Great service, Jackie gave me a new windshield, didn’t take long

Qu
Review №38

Love this place. The owner was very nice and the price was reasonable.. Worth the drive for the service received..

Su
Review №39

Great experience for a first timer. Friendly service and a cheap price for well-done work. I found them on Google and was able to quickly set up the service.

Ca
Review №40

Good priceon a wind shield I had to replace my girls 2004 Nissan maxima front wind shield

Fr
Review №41

The best service Ive ever had my windshield was put in so fast my seat didnt even get warm very professional!!!

bo
Review №42

Somebody shattered side window and I went here on recommendation of mechanic friend... Their phone service was spotty and I had a hard time communicating with them, BUT DECIDED TO GO FOR IT. They were very nice in person. New window had a tint to match other windows, which did not cost me extra. I hope the tint holds up, but currently they deserve 5 stars! I was also in and out in under 30 minutes... I would recommend them to anyone looking to replace side windows.

Ms
Review №43

On 12/9/13 I took my car to them to have the bottom seal replace on my 93 BMW windshield due to water would get in my car when I went to a car wash. On Tuesday 01/14/13 I took my car back to them because the seal had pop open, Jackie who works in the office it was due to the heat and me using my window defroster. So they put clue under the seal again and on Saturday 1/18/14 I took my car to a hand car wash (due to getting my seal re-glued) and I still got water in my car. Sunday 1/19/14 when I went to my car my windshield had a cloudy haze over it and when I looked at the windshield seal, there was glue bubbling from the seal.On 1/20/13 @ 3pm I went back to them spoke with Jackie again told me that there were 3 cars ahead of me and if I didnt mind waiting.I waited for 2 1/2 hrs when the technician came to say that he was not informed about working on my car by then it was 5:15 and he had one more car to work on. I went back in the office to speak with Jackie again just for her to say he will still work on my car, she went to speak with him and I could tell he was furious because now it is 5:30 and they close at 6pm. By then I was furious I do not live in this area due to my work hours it would be impossible. I asked for my money back and she said in order for her to give me my money back they would have to take off the seal they put on. (Please read your receipt because it is in there policy but the law states that they have to return your vehicle back in the condition you brought it in meaning they have to put my old seal back on my car after they remove theres) Jackie inform me that someone could come to my job on Wed 1/21/14 to fix my seal again. (This will be the third time)Well when I call on 1/21/14 Jackie said that she had two workers in the hospital today and could they come on Wed, then further into the conversation she asked if they could come out on Friday. By now I am more furious with her, the business and how they misrepresent themselves. I do not want to ever do business with them again. They do poor work, use poor material and all around bad customer service. Dont ever come here again they may be cheap but you end up getting what you paid for. I had to take my car to the BMW dealer just to get it fixed properly.

Mi
Review №44

I live in South Bay and I needed an auto glass replacement for my 2012 BMW front windshield. I was driving down 405 behind a truck and I got a rock chip back in 2012. I let it go for almost a year now and the crack has gotten bigger & bigger! I finally was in LA and called this place. I talked to Jackie and she got me the estimate.They came to my house in Manhattan Beach and they took care of it. The staff was really cool, I served them with some water and they were in & out in less than a hour. Highly recommended and the prices are good.

Ju
Review №45

Had to get the front windshield on a 2018 Ford Transit replace. Call tons of places to get quoted ridiculous prices. American Auto Glass really worked with me to give me a fair price which beat all other quotes I got. Make sure to come in and take yo them in person they can help you more that way

Iv
Review №46

Fast work at efficient price.

Fr
Review №47

Great service great prices, professional work

wi
Review №48

Very Professional Business

Ji
Review №49

Professional, Fast Service & Very Affordable! I appreciate the quality of glass and hospitality shown.

ro
Review №50

Fast service reasonable price

Sa
Review №51

Lady on the phone was really rude... she told me the window guys were showing up from 8-930 am... no one showed up... she calls me at 530pm that she has the window...I went 2 another place and bought my window

Ty
Review №52

I wish there were more stars to give.HIGHEST RECOMMENDATION! Bill and his team repaired my broken side view mirror within an hour AS PROMISED. Easy, great work at a fair price.

He
Review №53

I called looking for a quote on a windshield for a Honda Accord. The price was cheaper than anybody else so I took it in on Saturday. I was in and out fast and I would use them again for sure.

Me
Review №54

I had a horrible experience in the place. I called before going and gave me a good price and once i got there she changed the price higher and asked how much money i had. Never ever again!

Mi
Review №55

I changed my Honda Odyssey front glass with lane departure sensor. It was good and staff are quite kind. Recommend!

Da
Review №56

Excellent service Jackie was very professional. My ECOSPORT Ford looks good.

An
Review №57

Got the job done in good time good service

Pa
Review №58

Theyb fixed window. Thanks

Li
Review №59

Works with geico and gets it done fast thanks

Al
Review №60

Great service neat work friendly people.

Sa
Review №61

Got my window repaired and tinted my windows.. They did an excellent job! And the price was quite reasonable compared to the Honda dealership..

Do
Review №62

My side glass window needed to get replaced because it was broken into. I called for a quote, they had it in stock so I came in and they replaced it in less than half hour. Highly recommend them for cheap auto glass.

Va
Review №63

Called them on a Sunday and was surprised to get an answer. Not only were they open but they got my door window replaced in about 45min to an hour. Total cost was $155. Not bad for quick quality work.

Ch
Review №64

What a great service i received! Another company charged me $300 to fixed my window. when i call american auto Glass she gave me options and save me $200. Came in thinking this is a joke right? But no it wasnt i got my truck repair in 30 minutes. I would diffidently come again and recommencement all my friends to them.

Ch
Review №65

I have gone to this place for over 20 years . And the service is excellent and the prices are Great . i recommend it to all my friends .

R
Review №66

STAR AWAY FROM THIS PLACE.This place does horrible shoddy temporary work. Had my front windshield replaced. After wards. My rearview mirror fell off. Then the siding around my windshield blew off on the freeway.Called and complained was told to bring car back on 3 separate occasions. Owner NEVER THERE.I called my credit card company and disputed all initial charges got my money back.

Ge
Review №67

Best deals in town

ni
Review №68

Asked for a refund Jackie screaming at me telling me no I can’t have one even tho my car was sitting there for more than a hour when she told me 2hrs max firmly. I’m never going back there.

Le
Review №69

Called for a quote and saw no big difference in cost savings .They could have given me a better deal specially since its Xmas eve.sheeez 2 half stars cause im not sure what their service is like.

je
Review №70

Nice service and best price

lo
Review №71

Good service

Da
Review №72

Fast service, replaced a broken door mirror while I waited. Thanks!

MO
Review №73

Really helpful, professional and fair! MOST DEFINITELY WILL RETURN!

Ke
Review №74

Do good work and easy to get to.

Ja
Review №75

Will work with u on price

Ve
Review №76

Fast service. Large selection of Windows

Ja
Review №77

Good Setvice

Mi
Review №78

Awesome service, right price!

SU
Review №79

Easy no hassle.

do
Review №80

Great service and fast service, best deal in Los Angeles.

Je
Review №81

Very slow service

Ma
Review №82

Had a broken window came here very pleased with their work thanks

Cl
Review №83

They the best nice and fast

Bi
Review №84

Bad service never go there to do no.work on car....

br
Review №85

Ok place, ok service

Ly
Review №86

Worst service😯 greedy and dishonest owner 😶Jackie hates to give receipts😡And suspected of causing damage to my car ,as so i can bring it back to her place.

Ja
Review №87

Too busy To many customer

Ki
Review №88

You have to watch the owner she will overcharge you. She charges extra for used supplies...

RO
Review №89

Very good price

Ma
Review №90

They are awesone

Ro
Review №91

Very expensive

An
Review №92

Close by and convienent

Ka
Review №93

Over rated, over price

br
Review №94

Reasonable priced

오준
Review №95

Cheap and nice place

LU
Review №96

Its a Trash 😡I came to repair my windshieldAt 11 amAnd they finished delivering at4 Pm 😡They tell you a price over the phoneAnd then to pay they raise the price.Its rubbishAmerican Auto GlassPlease do not buy more AhyIt is a Junk ServiceBad attentionPoor Customer ServiceThe wait is longTrash Place 😡

Ce
Review №97

Labenida decristo esterca ayq look for deel

Wo
Review №98

All reasonable

Ge
Review №99

Consistant Services

Information
12 Photos
99 Comments
4 Rating
  • Address:2052 W Florence Ave, Los Angeles, CA 90047, United States
  • Site:http://www.americanautoglassinc.net/
  • Phone:+1 323-752-1820
Categories
  • Auto glass shop
  • Glass & mirror shop
  • Glass repair service
  • Window installation service
  • Window supplier
  • Window tinting service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–4pm
  • Thursday:Closed
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations