user
Office Depot
2020 S Figueroa St, Los Angeles, CA 90007, United States
Appearance

Comments
Ra
Review №1

I will not come back here because I asked for simple help/assistance on a fax machine and was told that they were too busy, and I should just follow the instructions on the self serve machine poster/sign. I didnt argue, I just went ahead and left them a review on Google maps :)For example, if I go to Walmart and get stuck with a price scan at the self serve machine I get helped by staff/CSM or someone else that works there; on the other hand, this office depot doesnt seem to have the same customer satisfaction ideal.Poor customer service

Ho
Review №2

The worker here is amazing. Unsure of his name but its either Kevin or Chris and the last name had an initial of R.

Ol
Review №3

Marco was truly awesome and went over and above for me. I am usually used to getting poor and unsmiling service in stores like this but Marco actually gives a hoot and took the time to make sure I got what I needed. I will not be going to any other office supply store in the future. If Marco cant help you--forget it, youre doomed lol.

Jo
Review №4

Nice place with good customer service and selection.

Ja
Review №5

Very quiet and clean but they don’t have safety pins

Di
Review №6

Nice place with friendly staff. Thanks!

La
Review №7

Helpful staff. I do my shopping online but whenever I need anything right away from the office supplies cat I come here.

Sh
Review №8

Stop. Search no further for your furniture. Just had delivered to my home in VA the Nixon couch, Monroe chair and papa bear chair. This is without question the finest furniture I have ever seen. The materials and workmanship are outstanding; particularly the wood on the Monroe (wow). Lizz Pena was a big help overall and was able to help match the furniture with a beautiful rug.

Dm
Review №9

Quick and easy - just how its supposed to be

Jo
Review №10

I live near USC and have an corporate discount with Office Depot, otherwise I would not go to this location. Of the dozen or so times Ive been there in the past 4 years, the employees at the print shop often have no clue on anything print-related, and today it took 45 minutes just to get two little books spiral-bound. The service is extremely slow and in the past, the employees never asked if I wanted help finishing (cutting, binding) my print jobs. For one project, I ended up using scissors and cutting through 45 sheets of paper myself, when Im sure it couldve been done in 5 minutes on their machines. In terms of cleanliness, they must have a problem with sewage or something, because there are aggressive fruit flies near the counter that kept attacking me. I will go to the Culver City location from now on. Ive only been once, but it was night and day.

N
Review №11

No complaints about the employees. They were very helpful and kind. My rating is regarding the pricing for lamination. 2.59 per SQUARE FOOT. 3 school posters came out to $26! Never again. My laminating business will go to Lakeshore. Same project easily less than $5.

Ca
Review №12

Our beautiful Nixon loveseat in Lucky Turquoise and Kennedy chair in Majestic Pesto arrived yesterday. I couldnt be happier with the craftsmanship, vibrant colors, comfort, and design of these pieces. Now I understand the other comments from people who say they are obsessed with their new furniture. Thank you, Thrive!

Er
Review №13

Big clean and neat storeNo complaints, the CS if you get lucky to find any its pretty good.Went there for copies. Did not want to deal wit self-service printers. So i asked the cashier to do it for me since no one was at the copy center, as soon as she could she jumped and did it for me. No complaints.Kind of empty and hidden store.!

Me
Review №14

Good place with good selection of goods and nice service.

Ke
Review №15

Had a printing employee say he wouldnt work on my job because they charge by the click for bigger jobs. I said thats fine and he then followed by saying that he actually just didnt have the time to do it and wouldnt because its 8 oclock and late. (They close at nine) great job Eric

Mi
Review №16

Awefully slow personell. The cashier takes his time to chat with customers and give them tips while there is a line. Granted they are polite, friendly, and helpful, but their efficiency is terrible.I was there picking up an online order. It took them 25 minutes to tell me that it isnt actually here and my confirmed ready-for-pickup email is wrong!So 40 minutes later, Im out of the store having achieved nothing. I dont know how much longer these guys are gonna be in business..

Fr
Review №17

Horrible service. Went to get print outs that I had done many times at home. They came out zoomed in. Person there did not even attempt to help further but gladly accepted the 5 dollar service fee

Ja
Review №18

Perfect place for shopping for offices work and house item that has to do with writing printing and copies

Si
Review №19

I am so happy that I found this place in the neighborhood. The gentleman helped me with sending my return shipment to UK. He was very helpful and professional. I would highly recommend this place!!!

Ba
Review №20

We came to do a quick print job. Their service printers were down. After waiting 10 or so minutes, we were directed to the self service printers. The self service printers were easy to use.

St
Review №21

Office Ripoff is as expected overpriced as usual a place that carries a decent selection of office supplies.I usually use their printing services, the staff is usually helpful, but at times they may be under staffed, would have given them a better review, but in one occasion I was turned away by (I am assuming) an assistant manager, because I wanted to have them print a 3 page project in color out of a thumb drive and he stated that he was to busy to do it. Nonetheless, other staff is usually helpful.

An
Review №22

Like this place and their service!

Er
Review №23

Was not satisfied with todays experience and can easily have a law suit for breaking their own return policy. I came in and wanted to return an item from a pickup order purchased from the other office depot store. I did not want to drive all the way back to return the item and the manager said you can not return the item in store, and return only online. That is completely false and is breaking Office depot return policy. Can easily have a law suit for breaking their own policy. Was not satisfied today. I hope this changes someday for this store and hope for them to have a better future.

Le
Review №24

First time here. I was a little lost and as soon as I walked in one of the employees asked me how he can help and directed me to the right place. I need it some copys and Marisol was alone in printing but she was fast, helpful and friendly...

Mo
Review №25

Parking is tough in this location.

Ra
Review №26

ALWAYS A PLEASURE GOING IN, GREAT CUSTOMER SERVICE ... I GO THERE AT LEAST 1 ONCE A DAY ...

Br
Review №27

A very low key and standard Office Depot. The printing services had no line at all so I was in and out very quickly. They also price match places like Amazon so I got 50% off the labels I bought

Vi
Review №28

Have have shop at many Office Depot but I have never encountered what happen to me today and none the less by the manager his name is Marcos I believe ... I was told to bring my returns at the end of July so I did and he put right is telling me that I’m wrong and that not the day and there taking return but he will not take mine and I say why and he tell another employee to pull up the receipt and I yea let’s do that since this is the 3rd time I come to get a safe for my shops and he states right after the he will do it later an starts to argue with me very bad customer service if this what you are showing the rest of the staff the problem is his number will go down and then no bonus for him and that not right I did as I was told he should have at least gave me store credit but I will never buy there again

Jo
Review №29

Want to get stopped and waste time putting bag on a rack that has no label to force you to put your bag since lady at printing section being bias then feel free to come here! I won’t be coming to this store ever again go to staples instead!

Sa
Review №30

Everything was going very good until I reach the cashier, I paid with no ploblem. Then all of sudden she stars talking to a male co- worker (maybe a manager) and she stars using bad street language language. I dont think manager heard what she said. This experience made everything bad because I was with my kids and my kids just look at me kind of surprised. I am not going back to this place0

Ma
Review №31

I was looking for greeting card stock and envelopes to make my own greeting cards. This particular location didnt have the variety that they used to. Also, their prices were higher than Staples. I bought my Avery greeting card set from Staples.

Ro
Review №32

Very bad service, it was not busy and the workers were giving a very bad service

Wp
Review №33

The Lady was very helpful with my printing needs...

Y.
Review №34

I come here every couple days as i need to print my tracking usps number and i drop off my packages here. Even if it take sometimes a awhile thats fine because there is always a dude there that just has this upbeat attitude.

Ph
Review №35

They were very helpful. But the one thing they did was gave me time to shop before asking me if I need help. Thank you

Sa
Review №36

Good service and cooperation with customer concern.manager definitely deserves his position. I highly recommend this store!

Ke
Review №37

Good service and cooperation with customer concern.manager definitely deserves his position. I highly recommend this store!

Da
Review №38

Good service from office Depot, i would in courage other to do they home and project purchase at the depot.

Gi
Review №39

Great store. was receivung great service from the staff

St
Review №40

Make an annual stop here for school supplies. Its fine in a pinch. Not necessarily my go to store.

Ke
Review №41

A few of the employees have poor customer service skills

mr
Review №42

Worst experience ever managment is the worst here un experienced un profesional in all levels and staff is rude and not helpful made me waste my time

M
Review №43

Unfriendly and not a lot of canon ink 245/246 together. Its less expensive online.

Gl
Review №44

Out of stock on a lot of items. Staff not really friendly or helpful.

Be
Review №45

Office Depot is so, so bad at having the specific things their online inventory says they have. So bad. Never again will I waste my time.

Lu
Review №46

Good customer service special a blond Latina girl shes so nice s.

Ji
Review №47

The employees are awesome, helped me with a project, real good people :3

wa
Review №48

Great selection of items but needs at least one more cashier

Me
Review №49

Went shopping for school supplies with my sister. There was alot of people but they werr ablr to supply what everyone was looking for. Cashiers are not that friendly to customers but they sure have conversations with each other surely ignoring the customers. That was my experience that sunday. Plenty of parking.

Mr
Review №50

Their prices are usually better than Staples.

os
Review №51

The office Depot is very large about the size of an average best buy. But there are hardly any employees on the floor to assist customers, you would need to ask for someone to speak with.

Ms
Review №52

Staff is easy to find and will assist you when you need. If they dont have an item they will call another location and find it for you.

Ou
Review №53

Came early in the morning, employees were very helpful

Sa
Review №54

One e mail copy $5.00 / office max 0.79 too much ...no more come ..

Ye
Review №55

One time me and my roommate didnt have enough for our school supplies and one of the workers hooked it up for us! She the homie 🙋 give that girl a promotion!

Jo
Review №56

You can drop off UPS packages here until store close, but if you need postage on the packages you have to get there before 4pm on weekdays. If you have already purchased postage for your UPS packages and just need to drop off - they are open late!

Ed
Review №57

Great Service and Got my work done immediately love it

Ed
Review №58

Needed a portrait for a film shoot today and Marisela (sorry if I spelled that wrong) has been extremely helpful during such a busy morning. Thank you!!!

Am
Review №59

Love this place they deliver to my house also

Na
Review №60

Always have what my office needs.

El
Review №61

Excellent ! Very pleasant 😊🤗😉😉

Di
Review №62

Cashier or manager Thalia worst customer service. You have to wait till she drinks her water to be help.

al
Review №63

Store looks some what empty. Staff was nice..

Je
Review №64

Great service with good helping staff! :)

Sa
Review №65

The place and employees is very good

Ma
Review №66

Good service.😊

E
Review №67

Great selection of products.

Jo
Review №68

The workers at this Office Depot usually approach customers to guide them to what they are looking for or to suggest something new.

Ke
Review №69

Friendly employees that are fabulous at helping customer.

Ro
Review №70

Its the only one I know of besides the near Little Tokyo

by
Review №71

The staff was courteous and helpful.

Re
Review №72

Worst experience... go somewhere else

Ch
Review №73

Beware of shipping through this Office Depot, delivery estimates are not accurate and trying to remedy the situation after the fact is fruitless as theres nothing we can do. Trying to remedy with FedEx yielded similar results Youd have to take it up with Office Depot to find out why they misquoted the delivery date, theres nothing we can do.

TA
Review №74

Very nonchalant employees, not helpful at all. Will not return.

Pr
Review №75

The guy took more than 30min to find the order top of tat he asked me to stand in queue even though i ordered it online.

RG
Review №76

Best school supplies

Pe
Review №77

Good service l like

So
Review №78

Compare to other stores I always find what Im looking for.

Pa
Review №79

Always find good deals

RI
Review №80

Their inventory is huge n staff is helping.

Be
Review №81

This is my local Office Depot -- great team, always top notch customer service, usually overwhelmed by phonecalls

Sa
Review №82

Very helpful employees, fast service

da
Review №83

There very helpful.

St
Review №84

I was not happy at office depot, most of the pen refill were on line.

Th
Review №85

Helpful people Clean restrooms!!

Br
Review №86

Tech department is slow.. been waiting for 40 min for someone to help us ...

Mi
Review №87

Excellent customer service

Sh
Review №88

Good to find school materials

Ma
Review №89

Is a good place for shopping

Xi
Review №90

Ink cartridge returned for points but points not arrived to my account after 4 days.

Os
Review №91

Easy to find merchandise

Fr
Review №92

Very professional and nice people

Jo
Review №93

Very nice people

Li
Review №94

I like it here, but as soon as walk in though, it seems like your being watched.

wa
Review №95

Cjeaper than Staples to use their computer and print

Ba
Review №96

Nice place with good inventory

Ch
Review №97

Friendly, attentive and patient.

cl
Review №98

Good service, very polite

Ga
Review №99

Not helpful worker and bait and change

Ai
Review №100

Not even a star I called n the young ladys where having a private conversion a minute later hi who is it what happened to thnx for calling home depot how may I help you

Information
58 Photos
100 Comments
4 Rating
  • Address:2020 S Figueroa St, Los Angeles, CA 90007, United States
  • Site:https://www.officedepot.com/storelocator/ca/los-angeles/office-depot-900/?utm_source=google&utm_medium=organic&utm_campaign=gmb_900_website_retail
  • Phone:+1 213-741-0576
Categories
  • Computer consultant
  • Business to business service
  • Office supply store
  • Computer store
  • Copy shop
  • Furniture store
  • Mailing service
  • Office furniture store
  • School supply store
  • Shredding service
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:9am–7pm
  • Saturday:10am–6pm
  • Sunday:8am–8pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations