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Hollywood Star Smog Check & Auto Repair
840 N Western Ave, Los Angeles, CA 90029, United States
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Ga
Review №1

Very Professional staff, very kind and compassionate people. They do great work. I recommend their services to all. Five star service!!! A + + +

Ma
Review №2

Honest, hard working mechanics is always what everyone is looking for. That is exactly what you get when u come here! These guys are so friendly and provide great service. I know when I come here they will not try to upsell me and will only sell me exactly what I need for my car. I highly recommend this shop for all of your car needs whether it be a big job or even a smog check these guys will get the job done right!

Fr
Review №3

Excellent service, very professional staff. Recommend them.

Ev
Review №4

I paid $62 to have someone break my truck.I had it on my days to-do list to get my smog check done, but it was after 4:00 in the afternoon and most places around me were almost closed. This place was listed as being open until 6:00 so I took a chance.When I pulled in there was one employee there and he told me hed be right over. After a few minutes he came over to ask what I needed. I told him smog check and he asked me the year of my truck, whether the check engine light was on and whether the battery had been recently disconnected. I answered: 1997, no check engine light, and no the battery hadnt been disconnected. He asked me if I was sure, I answered yes. He said hed have to check because he couldnt run the test if the computer had any codes being thrown. He got his code reader and hooked it up to the port and he verified that indeed the computer was clear and all the drive-cycle checks had cleared. He told me the test costs about $70, takes 20 minutes and I could wait in the waiting area (which was around the wall and actually quite nice: an outdoor wooden bench underneath a tree).$70 sounded a bit high, but I was in $Hollywood$, hadnt done any shopping around and I really wanted to get it done that day. I agreed and went to go sit and wait and he started the smog test.My truck is a manual, which of course nobody knows how to drive, and he struggled a bit pulling the vehicle into the dyno area. I heard him pop the hood and I assume he did the visual check because it was a few more minutes until I heard the engine rev up for the speed tests. He lugged the engine pretty bad quite a few times. I dont know how much resistance gets put into the dyno rollers, but it sounded like if someone who doesnt really know how to use a clutch was trying to drive up a really steep driveway with a heavy load. I dont think he stalled it, but it was close numerous times. My truck is old and high miles, but it doesnt spew smoke. Yet the tester was able to lug it enough to billow exhaust. Not good.My truck has passed smog the past 4 years with no problems. 6 years ago it was failing and I went through everything thoroughly and eventually got it to pass. I havent seen the check engine light since then. Anyway, I could tell he finished the testing when I heard my hood slam shut (I sure dont slam anyones hood down like that...) He came around the wall and told me he was done, that my truck failed the test and that hed talk to me about it in the office.We went into the office and he said it failed NOx at 15 mph. I wasnt too surprised, as that test was borderline 2 years ago at my last smog and I figured then that I soon needed a new cat converter. I asked some questions about what else it might be, and he was nice enough to indulge me and answer mostly along the lines of that could be it, but of course I cant say for sure without looking further into it. It ended up being $8 less than quoted for having failed, and he let me know there isnt any free retest, as I see advertised from a lot of other places. I was a little disappointed to hear that. He handed me my paperwork and told me that the keys were in the ignition.I drove away and made it about a block when I looked at my dash and was surprised to see that the check engine light was now on! I drove around the block and back into the parking lot and I asked the mechanic if he had any idea why my check engine light had turned on. I asked him if he had pulled any vacuum lines or messed with any of the plugs to the sensors and he said no, he just did a visual inspection and ran the test. He was a little dismissive. I asked him if he would at least use his computer to tell me the failure codes and he agreed and told me the code. I looked under the hood for any visual cues, but nothing jumped out as being out of place. I realized I wasnt going to get any more help as the mechanic was eager to get back to his other work.Now I have to figure out what went wrong and try and fix whatever was broken or disconnected from the rough treatment.

Ka
Review №5

Just moved to LA and I found my car guys.These guys were fast and efficient but didn’t sacrifice quality. They fit me in quickly as a walk-in for a smog check. They don’t have bargain basement prices, but they have excellent coupons on their website that they applied to my service even when I didn’t bring it in.They didn’t try to con me or talk down to me because I was a woman.Went back the next week because I needed my oil changed. Very competitive prices on that, no up-selling like at chain stores, and once again quality work. I don’t have the equipment to service my own car, but my dad does and he taught me how to change my own oil. From the waiting area I covertly watched them to judge them because I had never been there before, they’re A+.These guys are trustworthy, competitively priced, and do good work. What more can you ask for?

Er
Review №6

My guy Armen is the best. AND if youre a Toyota fan, kudos to you. Haha. Hes great, fast, and eager to actually help. I highly recommend.

Cu
Review №7

Reliable, super friendly, and got the job done when no other place could.

Jo
Review №8

Excellent service. In and out in 15 mins. Will go back and tell my friends.

Sr
Review №9

Ive been coming to Hollywood Star Smog Check and Auto Repair for years now. Quality customer service and products. Appreciate their hardworking staff.

Gr
Review №10

I love the place.nice people.I recommend. 100%

Ro
Review №11

Honest, quick service. Highly recommend!

Sh
Review №12

Armen is a very straight forward guy, he did a diagnosis & a ton of quality work on my car , Including some stuff that had to be outsourced ,within hours. He was polite & considerate & offered good advice for maintenance afterward . Its been a couple of months & my car is still driving like a dream. Grateful to him & his entire staff for all of their hard work & honesty. Not like some bootleg mechanics who will damage your car & overcharge you. These guys are the real deal . Will definitely come back 🙌

Sh
Review №13

We showed up at 10:30 on a Sunday morning and they serviced me right away. Pulled up and we were immediately handed a newspaper. You stay in your car while they service everything and they let you watch from the cameras on the left hand side of the car.

Fa
Review №14

Friendly, good service and quick..I hope will always keep up a good work

An
Review №15

These guys are fast, efficient, and very good at what they do. You can trust Tom for a candid assessment of your automotive problem and to handle it in the best way possible without overcharging you. Having been there several times, I wouldnt take my 99 BMW anywhere else. It is no surprise to me that they receive so many five-star ratings -- they really deserve them.

An
Review №16

My go-to smog shop! They’re always so chill so nice and so fast. $60 bucks and 15 minutes later you’ll be set. Always conversational and helpful. Couldn’t ask for more. Thanks!

Yo
Review №17

I came here for the required smog check to renew my registration and I was pleasantly surprised.The place is very clean and organized, the price was right (plus I had a coupon!) and the gentleman that helped was very polite, as well as efficient. I was in and out in less than 20 min, considering there were other people.I would definitely trust my car to this establishment.

Ov
Review №18

Super honest and reliable!. I have brought my car here twice and both times the mechanic was always in contact with me and would let me know the prices of each item plus labor ahead of time. They always do such amazing job and finish the work on time! I would recommend this shop for anyone looking to repair their car! A+++++Months ago i brought a Mitsubishi Eclipse 2003 that needed new engine and lots of work on it. They kept me updated at all times and really went out of their way to make sure the car was in perfect condition. Its been 4 months now since i got the car back and the car has been driving perfectly , the car has had no problems and like always ill keep bringing my car here they are super honest and friendly!

Dr
Review №19

Very friendly, honest and trustworthy. I took my truck in for inspection and the check engine light, they fixed something another mechanic botched. Great for SMOG, oil changes and everything in between.

A
Review №20

Very disrespectful owner,went there 3 times but never going back again as always the owner is grumpy,with attitude young dude he talks to you like you owe money or something

Ru
Review №21

Honest and reliable. Their services and repairs are done in a timely manner and for a reasonable price. The owners and staff communicate clearly and respectully to their customers and are always available to discuss issues and concerns.

Ev
Review №22

Jorge will get you checked in and out in no time. Excellent service.

Ef
Review №23

Armen is the best! As soon as I pulled in he helped me right away. Service was excellent and Ill be back again and will recommend my family and friends.

Ti
Review №24

This was my first visit to Hollywood Star Smog Check & Auto Repair. Very professional service, and reasonable pricing. I got an oil change and Smog Check done and it took less than half an hour. Definitely recommended. Honest quick service.

Al
Review №25

Fixed my smog issues and accepts the CAP program

Da
Review №26

Quick and friendly smog check

Le
Review №27

George is the guy, super helpful and friendly

xE
Review №28

I was in a hurry and I needed to get my car smogged. I was really impressed with how fast and how well they smogged my car. The customer service was excellent and Im really big on that very polite to the point and great job thanks I will be back

RO
Review №29

Excellent customer service, well trained and technical staff, honest service, great experience. Highly recommended.

k
Review №30

This is a STAR station that does smog & repair. The guy says $80 + certificate fees, 35 minutes. An hour later, he says the car didnt pass, and he doesnt work on my type of car to make it pass, I have to go elsewhere. Thatll be $80.They are a Smog & REPAIR station, not Test ONLY. He should have told me up front he wouldnt be able make any adjustments if the car didnt pass.Excuse me, but at the time your guy said the car didnt pass, i asked about making repairs and was told you didnt do them and was referred to Pinkys. Pinky said they would have to do a full tune up but that i should go to smog and repair station and recommended you. i came back and asked why i was told you didnt do repairs? i did not ask you to illegally pass my vehicle. Your report says the car failed due to the Ignition Timing Check being out of tolerance. Having had this car smogged several times in the past, the low numbers indicate that the timing is off and i asked if you could adjust the timing, which is what the car has needed in the past. There is nothing illegal about asking if you can correct a timing problem.BUT, your guy should have said up front, WE DO NOT REPAIR old VWs. i would have gone elsewhere.

Ga
Review №31

Got there around 930am. Only took 15mins!! Super friendly fast staff.

Le
Review №32

Great guys, fast service.

Ma
Review №33

These guys are fantastic!

Be
Review №34

Fast, affordable and professional

Ma
Review №35

Very nice and fast service

Ma
Review №36

Exellent service and prices

Dv
Review №37

NEW STAFF!!!!!!!!!!!! the best deals, I will guarantee it, i looked everywhere they where at least 40% cheaper and used the best quality materials (no shortcuts) honest people

Br
Review №38

Their coupon on their website says $39.95 for cars 1996 and newer, but no other details. I have a 1991 BMW, so I phoned to ask how much. I was quoted $95.00 !! Youre not getting my business. Why 55 dollars more?

El
Review №39

Terrific service

Su
Review №40

Great fast service!

Qu
Review №41

Great

El
Review №42

Great, quick service!

Ke
Review №43

Fast and affordable

Information
36 Photos
43 Comments
4.5 Rating
  • Address:840 N Western Ave, Los Angeles, CA 90029, United States
  • Site:http://www.hollywoodstarsmogcheck.com/
  • Phone:+1 323-466-7766
Categories
  • Auto repair shop
  • Smog inspection station
  • Auto tune up service
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–3pm
  • Saturday:Closed
  • Sunday:8am–6pm
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