The building has a bike storage room that requires a key fob for access. Our bikes, along with the bikes if several other residents, had the locks cut and were stolen out of the secure room. At least ten bikes were stolen out of the secure room at the same time. There is a security camera in the room but the management company refused to let us see the footage or share the keycard access log. I was told by the management that they would share the footage with the police, but after receiving a copy of the police report no effort was ever made by the management to review the footage. I like the apartment and the location but so disappointed by the lack of help from the management.

We have been living the Linden for almost three months and we have no complains. The service of the Maintenance Team is great! They are willing to help and respond quickly. We are enjoying our experience so far :)

During a pandemic, Im told I must purchase a new parking garage RF ID tag... for $75. Its a piece of thin cardboard with the RF ID sticker stuck to it, maybe worth 25¢. Due to what the piece is, my current one is lost inside the vanity mirror of my car. I was expected to remove my mirror to fish a piece of paper out of it Its been working less and less as I drive into the garage. Today it stopped.This is price gouging, in my personal opinion. $25-35 would be fair to avoid abuse. $75 is only to make an extreme profit. Also, not only am I being charged. I have to wait an hour to park my vehicle in the spot included in the monthly rent I have paid in full.Up until today, I felt the management was fair and friendly in their decisions.

Sorry. First the chemical smell is over bearing. So much so that they literally pipe in a air freshener through the a/c ducts that when their team checks out of work at 5 the fresh sent leaves and the chemical smell is so potent it fills the hallways and entrance foyer.

At first, I was skeptical because of the homeless but with the Long Beach Staff (in the red shirts) and the Sares-Regis Team, together they have been able to monitor and control our surrounding area and maintain our community appearance. It is very welcoming here! With a phenomenal Maintenance Supervisor and Management Staff, this community was PERFECT and we are happy to call The Linden our new HOME!

Staff is beyond amazing . They make you feel like family and are very engaging. The building always smells extremely fresh and clean . Community rewards makes living in luxury apartments exciting fun and rewarding .