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Whitney Owens - State Farm Insurance Agent
11701 W 36th St, Little Rock, AR 72211, United States
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Comments
ra
Review №1

Mrs Owens agency is a outstanding branch. The people are very professional and really care about there clients. They are very quick to help and take care of you.

sh
Review №2

This is the best State Farm agency. The staff is very knowledgeable of all the services offered. I never have any problems with their prompt delivery of customer service. Keep up the good work. Holli and all the staff are exceptional. I will never ever leave Whitney Owens State Farm. Money saved is their Motto.

Mc
Review №3

I was helped switch from Geico to State Farm through Whitney Owens. It was the easiest switch! Brittney was super helpful and got all of my questions answered, she even found me 6 different discounts with better coverage than my other policy. Definitely recommend working with this company :)

Ml
Review №4

Cloye was so knowledgeable about every aspect of her job. She answered every question I had about my needs fir Life and Auto insurance and made my experience so comfortable and absolutely AMAZING!

Ce
Review №5

I am a new customer with State Farm and I couldn’t be happier with Whitney Owen’s office staff. Hollie has been super helpful, responsive, and sweet. She found the perfect plans for us and saved us money.

Sh
Review №6

My experience with Brittney was great the way she explained thing and me understand exactly what my insurance covers how she got me the best price for my coverage of my truck and my home i couldnt ask for anything better thanks Brittney great customer service.

Ja
Review №7

I was able to save money and get extra coverage. Cloye reached out quickly and was very helpful and polite! She explained everything and answered all my questions.

La
Review №8

Hollie was amazing! Super fast and gave me the savings I wanted. Definitely happy working with her!

Sh
Review №9

I enjoyed it he smiles that I received when I walked through the door! Taylor was very helpful and gave me so much information. She was was very fast and and explained everything very well!

Pa
Review №10

Whitneys office is Assume they take care of you and try to get you better deals and work with you even if you will be late I recommend her office , very professional such great atmosphere I couldnt ask for a better Agent, if I yell out LIKE A GOOD NEIGHBOR STATE FARM IS THERE she might show up thats how great her office is lol

Al
Review №11

Hollie was fantastic! She got me a great policy with everything we needed for a very reasonable price and explained it in a way where I actually understood what I was getting. Her customer service has been great and every time Ive had a question shes been available with an answer. I definitely reccommend and would give 10 stars if I could!

Ik
Review №12

Whitney’s office is fantastic! They are very professional.

Ma
Review №13

My name is Chandra Robinson, Im a satisfied customer!

Gr
Review №14

Hollie Cole is the ABSOLUTE BEST. She’s very friendly and extremely professional. She not only saved me money but she also doubled our coverage! She definitely knows what she’s talking about!!

An
Review №15

I had the pleasure of speaking with Ms. Taylor McClendon on Monday and was able to meet with her on today. Taylor is very professional and went above and beyond to meet the needs of my skincare business and gave options on personal coverage. Even though its her job/aim to satisfy the customer, shes truly genuine and thats what stood out to me from just speaking with her on the phone and Taylor was the same today when I met her in person. I cant leave out the way I was greeted upon my arrival. It was a warm welcome with pleasant smiles which were greatly appreciated. Im thankful that I reached out to this location.

Ad
Review №16

Taylor helped me out tremendously explaining all of my coverage and educating me on everything before buying. She was very personal and it was a pleasant experience! I saved 60 dollars a month on my car insurance alone.

Vi
Review №17

Taylors was very friendly and accommodating. She made me feel like family. Its always an excellent experience with this agency. Love!

S
Review №18

My experience with Whitney Owens’ office has been superb. I’ve always had an excellent experience with every staff member and they’ve handled each of my matters with a great deal of efficiency and professionalism. Agent Whitney Owens is most pleasant and extremely knowledgeable of every level of insurance matters represented by her agency. I say kudos to a well run agency!!

Ra
Review №19

I think they do a great job with customer service here. Theyre very friendly and theyve exceeded all my expectations. Saved me money and got me better coverage than Allstate too!

Bi
Review №20

They helped me protect myself and my wife with a life I insurance policy. I thought I had everything covered but she insisted I bring in my policy and Im so glad I did. Taylor was great.

Li
Review №21

Whitney and her team are super professional and very knowledgeable. They were patient and very through. I highly recommend for all of your insure needs.

Ki
Review №22

EXCELLENT CUSTOMER SERVICE!!! The staff are always happy to assist, willing to go the extra mile for the customer, work towards offering & providing you with services specific for you & your family. Whitney is only a phone call, email or text message away. Sends beautiful birthday cards to your home! Congratulates you on accomplishments & successes. The staff is more than professional, but also knowledgeable about the services & products. You would be please to allow Whitney & her staff to service your insurance & financial needs.

Bo
Review №23

It was a very neat and clean place! I was offered a drink as soon as I came in and along with them offering a drink I noticed everybody the smiles and greeted me in as well and I love to see bright smiling faces . Taylor is the lady who helped me with my insurance and she was so sweet and nice and made sure I had everything I needed before I left and they also let me leave with a mini trash can for my car and that is something I will be using everyday ! I’m so glad this is my insurance company I definitely feel covered

We
Review №24

Whitney Owens office is the greatest. After my previous agent Robert Green retired and his clients taken over by Whitney Owen office I was concerned about the service. I can say Whitney and her team of people will give you great customer service and they care about their clients. Give them a call you will be glad you did.

Ch
Review №25

This agency is amazing. They always take good care of me! Theyre always helping me save money!

As
Review №26

I give them as many stars as possible! The fact that Taylor took the time to thoroughly explain all the coverage and make sure l understood what I was paying for blew me away!

At
Review №27

Excellent service Taylor and Whitney were amazing ! They helped me get an amazing life insurance policy to protect myself and my two children and it worked perfect with my budget!

To
Review №28

Taylor and Shannon are two persons that assisted me today. They donated gifts to my school for Teacher Appreciation Week. Every time I call or go into the office, they always greet me with a smile and a good attitude. If you do not have an insurance company that is family friendly and all about business, you should come join my awesome insurance.

Te
Review №29

The strive to make sure that you get the most for your money.

An
Review №30

Taylor McClendon is the best, she’s always has a smile on her face and calls me back the same day!

Al
Review №31

Taylors personality was awesome shes very passionate about her job. Great Experience !

My
Review №32

Cloye was very helpful and polite and explained my policy very will. I had a wonderful experience here.

De
Review №33

Whitney Owens is the real deal. Personable, informative, and thorough. Awesome Agency. 👍🏽

Ma
Review №34

Fabulous service and fabulous people!I love going to them and seeing there smiling faces. Plus they know your name and they ask if you want a Coke!I love state farm!!

Mi
Review №35

Taylor McClendon has been very good to my fiancé and I, she has done anything and everything to help us get to where we need to be. State Farm is very lucky to have her.

Le
Review №36

It was very stress free and all the information was presented in a way we could understand. Taylor was great and it was overall a great experience!

Ce
Review №37

Taylor took great care of us she was very helpful not only helped us better understand our auto coverage but protected our lives as well!

Ja
Review №38

Everything was great, Taylor was able to save me money and get get me more coverage all while making sure I knew what I was paying for and why!

Ka
Review №39

Taylor was great she was very informative and thoroughly broke the coverages down with clarity.

ki
Review №40

Whitney is so nice and works very hard to find a policy that works best for everyone! Definitely recommend going to her for any of your insurance needs!

Ke
Review №41

Taylor was great . She saved me over $20 a month in my car and helped me to skip a payment !

Pa
Review №42

Great people , great customer service, and they always make sure Im on top of things!

Be
Review №43

Taylor is AWESOME!! Shes determine to find a way to help the client. She stayed in touch with by phone and text and that was the main reason that I called her back. VERY POSITIVE PERSON!!

My
Review №44

Taylors is always good about calling me back. The service is great here!

De
Review №45

The service here is phenomenal!! Truly an awesome group who is dedicated to handling ALL of your insurance needs!!!

ma
Review №46

The information provided by Taylor concerning the protection of Our World was thoroughly enjoyed and appreciated

Me
Review №47

I loved the way Taylor explained everything I needed to know about my policy.

La
Review №48

The service is great, you come in and tell them what you need and they assist you right away!

Er
Review №49

Absolutely love this State Farm, Taylor has a great personality and catered to all my insurance needs

Le
Review №50

I have been with State Farm for 32 years. I originally was with a different agent who has since retired. This office often has people contacting you with sales pitches to try to get you to take out new policies or to refinance your vehicle. I am not fond of telemarketing or schemes. I have received two voicemails in the last 24 hours telling me that I need to contact them at my earliest convenience to make sure they have the correct lien holder information on file. So that they can make sure that my lein holder isnt imposing unnecessary charges to my account. It ended up being another ploy trying to refinance my vehicle yet they word it like they are trying to help their customer. I am so tired of this. Now I am looking for a new Insurance company. After 32 faithful years, gee thanks State Farm :(

Pr
Review №51

I have never had an insurance agent that shows the level of attentiveness and awareness that Whitney Owens. Thank you for always being there when I need you!!

Sh
Review №52

The staff here was so friendly when I was walked in, the service and staff were great!

Mi
Review №53

Great Agent Taylor McClendon. Very informative and knowledgeable.

Tr
Review №54

Great experience today, felt like family!

Ta
Review №55

Wonderful customer service ! This office is the best. The office is beautiful the staff is always so warm and knowledgeable

Ni
Review №56

I have been a customer of State Farm for more than a year. The staff at Whitneys office are the BEST!!! Courteous, efficient, and knowledgeable...what more could you ask for!!!

Ni
Review №57

Shonda is always there to answer any questions and give the best customer service she’s just like part of our family!

Ja
Review №58

Wonderful Service and Extreme Proffesionalism💪🏾

Ta
Review №59

This agency is great , everyone here is warm and inviting theyre all about their customers !

Ma
Review №60

I just love them and their personal touch !

Ni
Review №61

Taylor took great care of me !

Ma
Review №62

I am impressed with the knowledgable staff in Whitneys office. I am a longtime customer of life and hospital income policies.

Ge
Review №63

Taylor was a great help and very friendly!

Au
Review №64

Hollie was very helpful and nice!

cr
Review №65

Whenever I call and need something big or small Whitney and her team are always there!! I’ve been a State Farm customer before but I left and chose to come back and am I glad I chose her as an agent.

To
Review №66

Excellent customer service

Ce
Review №67

Thank you again my friend for everything today!!!!!!

Sh
Review №68

This office is amazing.

De
Review №69

They are the best!

Ro
Review №70

Friendly experience

Information
100 Photos
70 Comments
4.9 Rating
  • Address:11701 W 36th St, Little Rock, AR 72211, United States
  • Site:http://www.myagentiswhitney.com/?cmpid=ko4o_blm_0001
  • Phone:+1 501-568-5516
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Service options
  • Online appointments:Yes
Highlights
  • Black-owned:Yes
  • Women-led:Yes
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