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Kellys Auto Repair
6909 Pine Lake Rd, Lincoln, NE 68516, United States
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Ma
Review №1

We brought our work vehicle in for many things. Kelly’s offered excellent service for a great price! We didn’t get charged for unnecessary diagnostics or services. And Kelly’s went out of the way to find a quality replacement part. We’ll recommend Kelly’s to our friends and family. If you want a mechanic that cares about you…Kelly’s is the place for you.

Da
Review №2

These are the most honest, fair, straight-forward car mechanics Ive ever met. Just incredible customer service! We were leaving for a road trip on Tuesday and Kelly and his team were able to diagnose, order the parts needed and fix our car within hours. We were off on our trip straight from there. Kelly was considerate enough to coach us through possible scenarios where wed have to get our check engine light cleared by another mechanic while out of town and offered to speak with them on our behalf. Kelly even called us to check in and see how things were going a couple days after our visit. Just wow!!!

Te
Review №3

They did a good job figuring out what was wrong and explained to me. Thus was my first time and I will go back when I have another problem, hopefully not too soon.

Ga
Review №4

Awesome bunch of guys. They know there work and do it well. They keep you informed are prompt craftsmanship gets your vehicle back in your hands at fair prices

Ro
Review №5

Absolutely EXCELLENT CUSTOMER SERVICE! Professional, Honest, Fair, & so much more. EXCELLENT employees to deal with. EXCELLENT communication with us as a customer. Always treats us like royalty.

Br
Review №6

Been going to Kellys for a long time. Hes a good guy that does great work.

Cr
Review №7

Asked they check out the A/C and they did what they could then advised me to see a dealer. I have never had such honest competent service on something as this. Turns out the Dealer, Anderson Ford, ended up charging me in excess of $1,900, didnt fix the problem and gave the same diagnosis Kellys did. Anderson also put a defective instrument cluster they charged $1,302 for and left part of the truck disassembled that Kellys put back together at no charge. 75 days later and Im still waiting on the correct instrument cluster. Kellys is hands down three times the auto shop Anderson is.

Th
Review №8

The team are quick, great and friendly. They don’t give you the run around and the quality of work is fantastic.

Mi
Review №9

Had my car that died on the road over the weekend towed here . I left the keys and a message, they had it diagnosed by end of Monday and fixed at a reasonable cost by the end of Tuesday.

Je
Review №10

Kelly is straight forward & really cares about his customers , as well as getting your vehicle safe & functional.

Dr
Review №11

I went to this shop to get an oil change and to fix what I thought a noise I was hearing on a driver side of my van. The mechanic examined the van and explained to me exactly what it needs. They were honest and professional and after the oil change I was confident enough to drive my van to a long drive, another state. Its rare to find in a mechanic shop both honesty and a professional service combination. Definitely will recommend to others.

Ja
Review №12

Very honest and professional

Xa
Review №13

After getting the ring around with the dealership and overpaying for more than what was actually needed for a simple repair. Kelly and Bob always treat us right, have went there many times over the years with several different brands of cars. New location is nice, if only there werent road construction still

Tr
Review №14

I will never take my vehicles anywhere else. They will never try to sell you something you dont need. They are straight up and honest with what is wrong. He has explained everything to me about my vehicles and makes sure you understand what is going on so you dont get ripped off in the future. My opinion, best in town and worth the money and wait if there is one.

Pa
Review №15

Great owner! Always honest and straight forward. My family takes everything to him and we recommend him to everyone. Best auto mechanic we have ever worked eith.!

Ni
Review №16

Awesome service!!! Wont trust my car any where else in town.

An
Review №17

Great as always Way to go guys

Ci
Review №18

Amazing in every way! Honest, reliable and knowledgeable! Everything you want in a mechanic!

Je
Review №19

Kelly has taken care of my vehicles for 20+ years. He explains everything to me clearly. When needed he helps me prioritize the expenses. When he finds more than we expected, he fits in getting it all finished while he has my vehicle. Hes respectful of women, which is the biggest factor for why Ive continued to take my vehicles to him.

Ka
Review №20

Kellys is awesome. Been taking my cars there for over 12 years now and wouldnt want to go anywhere else. On time, clean, work quality is great and very proactive in communicating with me. Give them a try.

Br
Review №21

Absolutely great! Will definitely be taking my cars here from now on! Extremely respectful of me as a women, which is always a huge concern when taking my vehicle in for work. Made sure I understood exactly what was wrong with my car (even took me into the shop to show me), gave me a quote for all the work that I COULD get done on my car, and then gave me his recommendation of what he thinks I should actually have done. My car is very old, so I greatly appreciated that he understood that while my car certainly needs a lot of work, I wasnt willing to spend more than what my car is worth! Bonus: they even offered to give me a ride to my apartment after I dropped off my car, and did come pick me up when my car was finished. Nice to know that there are still auto shops that care about their customers, not just the money.

Ro
Review №22

I’ve been to lots of repair shops in my life. Kelly’s is by far the most honest and reliable shop I have been to! Always know I can trust Kelly’s to fix what needs to be fixed, and let me know if he found a problem, and when I should address it down the road.

Ni
Review №23

I have never had a bad experience at Kelly’s. They are always up front with what needs to be done and never try to oversell you. I live on the north side of town and will always take my cars to Kelly’s no matter where they are at.

An
Review №24

The customer service and workmanship was impeccable.

Lo
Review №25

Very helpful and VERY HONEST !! We will be going back to them.

La
Review №26

Great mechanic. Very helpful explaining repairs and potential repairs. Recommend him to one and all.

Ad
Review №27

These guys really saved us last week. We were driving through Lincoln on our way to Colorado and our engine starting making a knocking noise. They were able to squeeze us in to take a look at our car. It turns out that our car was in a pretty bad place due to some earlier repairs by a mechanic in Kansas City. Kelly and Bob got our car back in good shape and even gave us a loaner to take to lunch while they worked on it. Thank you so much, you saved our vacation! Great job and price!

To
Review №28

Knowledge and compassion! We were possibly to get some rough weather, and Kelly let me know that my sidewalls on tires were leaking air and that he wouldnt feel comfortable with me driving with my current tires. That tells me that he could have let me go without changing them, but for my safety didnt sit well with him. Thank you for caring for my safety!!!

La
Review №29

Kelly is my 2000 Honda CRV s doctor the way I look at it. Always lets you know what is wrong first before doing something that may cost lots. As far as Im concern hes the best in town worth the wait if hes busy. He came highly recommended to me.

Er
Review №30

Kellys is a great place to get your car fixed. My son and I were traveling from California back home to Illinois when our car broke down in Lincoln. I found Kellys on Google Maps. We got there at 8:15 a.m. and Kelly took the car right in. He did only what was needed to get us back on the road. (The AC clutch seized and the serpentine belt broke). He went above and beyond for us. He let us use his lunch room and his shop car. He was very friendly and courteous. He showed us the problem with the car, located the necessary parts and explained exactly how he fixed it. After all was said and done he got us out at 1:30 and we were back on the road. If I have to break down again I hope its in Lincoln Nebraska.

Ma
Review №31

Great guys you wont be disappointed if you take your car here there very knowledgeable and honest and if your car is broke down and needs a tow call us here at Big Red Towing and Big Red will hook you up with a tow and we will give you a price that wont break the bank. So you can get your car or truck over there to be fixed.

Ja
Review №32

Kellys Auto placed 4 new tires on my Rav. They were fast and did an excellent job! If you want ethical, professional service and a fair price, this is the place to go!

Do
Review №33

I have been insulted in my life before but the experience at this place was terrible. Not only could the mechanic not take his eyes off his computer when he was talking to me but he told me that my three vehicles were to old for them to work on and I needed a newer one to be considered one of their customers!! Wow. He said the owner, Kelly, could not get parts for old vehicles. What kind of special parts do you need to do an oil change?? But, I am glad that business is good enough not only to insult people but turn away a 3 vehicle customer. So if you dont have a newer vehicle then dont waste your time at Kellys New Car Auto Repair!!!

Ch
Review №34

Fast, friendly, and great pricing. I will take all my vehicles to Kelly’s.

Ir
Review №35

I wouldnt go anywhere else but to Kellys, they treat you with respect, they are honest and explain everything before anything needs to be done. If your car needs a check up, oil change or anything you can trust them to do it right..

Ju
Review №36

Best shop in town, very trustworthy.

Br
Review №37

Top mechanic absolutely trust him with all our vehicles

Mi
Review №38

I’ve dealt with several auto places in Kelly’s is the only one I will trust. Great service!

Ki
Review №39

Honest and competent service.

Mi
Review №40

Always get a straight answer on whats wrong, and recommendations on getting things fixed.

Mc
Review №41

Ive been going to Kelly since 1999. He has always been 100 percent up front and honest with me. The very small handful of times the issue hasnt been fixed correctly, he has done everything he can to fix it and I am never double charged. I am an insurance agent in Lincoln and I have sent many clients to him and they are always pleased. Someone else already said this, but I can ditto the comment. Kelly always explains everything to me in a manner that I understand and dont feel as if hes talking down to me because I dont understand the ins and outs of vehicle repair. Go to Kellys! You wont be disapointed!

ci
Review №42

No better place in lincoln, though sad hes going to the southside but will continue to go to only him.

St
Review №43

Extremely trustworthy place to take your vehicle.

Cy
Review №44

VERY RUDE PERSON answered the phone. Just based on his attitude over the phone I chose not to take my car there.

Bo
Review №45

Grest

Information
7 Photos
45 Comments
4.8 Rating
  • Address:6909 Pine Lake Rd, Lincoln, NE 68516, United States
  • Site:http://www.kellysautorepairlincoln.com/
  • Phone:+1 402-467-4602
Categories
  • Auto repair shop
  • Auto parts store
  • Car repair and maintenance
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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