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Glenns CARSTAR Body Shop
2051 K St, Lincoln, NE 68510, United States
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Be
Review №1

Wow! Just Wow! From the courteous receptionist, to discussion with the technicians, the communication with this place was top notch. My Jeep had diffuse damage... all fixed past my expectations. Overall a great experience at Glenns Carstar! Thank you.

Ja
Review №2

I trust my vehicles will be fixed professionally by Glenns. They do a great job of keeping young informed on your repairs by text. I have recommended them to others.

je
Review №3

You can’t ask for a better place to go to. This honestly and loyalty they have there. Everyone is so friendly and works with you. I will be telling everyone if they need service to go there. They are the best. Thank you for the great job

Ja
Review №4

The staff here is very professional and helpful. We had a great experience with them. When our car was totalled they even sent us links to similar used cars for sale in Lincoln. When they disassembled the car and it was waiting for review, they put the pieces in the trunk on standoffs to protect the interior.

No
Review №5

CARSTAR did an amazing job on my cars repairs. Their office representatives were easy to work with as well as friendly. Their message updates kept me in touch with when and how my car was doing in the shop - that, and my car was ready to pick up in half the time the repair was estimated to last. CARSTAR is nothing short of professional and I highly recommend their service.

Le
Review №6

I had a great experiences at Glenn’s! My car was involved in a hit and run recently and Glenn’s had the cheapest estimate to fix it out of the many businesses I went to. Everyone was very professional and very kind! They lowered the price on fixing a small extra dent outside of what happened during the hit and run when the cost was compared to other dent removal places. On top of that, they finished my car before the estimated completion date, cleaned the outside and inside which was very dirty after a recent road trip, and gave me 4 free coupons for ice cream! Overall a 10/10 experience and would recommend to everyone!

Jo
Review №7

Glenn’s did an amazing job on my 4runner! Service was top notch - they were very timely, sent updates everyday, and were super easy to work with. Definitely would recommend!

Li
Review №8

Very professional. Great customer service. All around a well ran business. Communication was excellent, providing me with daily updates. Clearly explained everything that was to happen and that did happen. My car looks great!

Sc
Review №9

By far the best customer service when keeping customers updated on the status of their vehicle. Great work, everything looked great upon completion.

el
Review №10

They were very pleasant and professional to work with!!! They explained what would be done to my Jeep and kept in touch throughout the entire time of having my Jeep. They also finished everything earlier than projected!

Ch
Review №11

Amazing service! I shamefully but admittedly left my Honda Civic a mess when I took it to Glenns CarStar. They fixed all the damage to my front bumper and it looks good as new! But they went above and beyond with the detailing they did on the rest of the car, inside and out! They cleaned all of the trash and mess that I left on the inside, unrelated to the accident. Really above and beyond what I expected. Great service and professionalism. Highly recommend!

Am
Review №12

They were fast and did great work! Got my car looking brand new sooner than estimated.

Ma
Review №13

They provided constant updates on how they were coming along with the repairs to my van, both by text and by phone. Very good to work with and they did a very nice job on my van repairs. I would be happy to have my vehicle repaired by them again, but hopefully our family has learned how to back out without hitting the side of the garage.

Ja
Review №14

Great job! Staff was friendly and helpful. I was kept up to date with progress reports.

Ka
Review №15

I appreciated their text messaging option to keep me informed on the progress of the repairs. Everyone was very professional and helpful. I will use them again, but hope I don’t need their services.

Ma
Review №16

They did a great job keeping me informed on the progress of my vehicle.

Ke
Review №17

I essentially needed the entire exterior of my car rebuilt and they got it done in about two weeks. The service was excellent and my car drives like new. They also sent me text updates during every phase of the repair, which I really appreciated. I’d recommend this service to anyone.

Ju
Review №18

Took my boys car in after a small accident. They did a good job so 2 weeks later when I got rear ended I decided to take my truck to them, I wasnt disappointed. Good work on both vehicles and truck was done in half the time they told me

Am
Review №19

Glenns Carstar made getting my car fixed such an easy process. They were incredibly communicative and kept me informed about their progress every step of the way. Drop-off and pick-up were a breeze, and I appreciated that they dealt directly with my insurance company (Geico), so that I didnt have to go through that whole process on my own. Id highly suggest them anytime your car needs repairs!

Ra
Review №20

Took a while to get job done but significant damage was caused and Im sure some issues caused due to Covid exc... they did communicate often and took care of some issues I had quickly and politely. Lee G. Was my rep through Glens and cant say enough good things about my experience

Hu
Review №21

I went in for an estimate but didnt end up getting anything done. Everybody was nice and it didnt take too long.

Br
Review №22

Second repair on family of cars, first repair still flawless 6 years later. Latest repair, top notch, very professional.

Ay
Review №23

Glenns CarStar did an amazing job. I appreciate the communication of keeping me updated on everything going on with my car. They even were able to complete my vehicle before the date quoted. Thank you to Rachel as well she was the nicest lady ever.

tu
Review №24

Can not believe that they did many extra things for my car. Utmost thanks to them.

Sh
Review №25

Took car in for repairs on drivers side. They did a great job, plus vaccuming and wiping down inside. This is 2nd time we have used this shop and am very happy.

Ja
Review №26

Very nice and professional, did amazing work. Only reason they didn’t get a 6 star is because they left some trash things in my car and some sort of glue was on the passenger window. Other than those minor things, I’d highly recommend them!

Mi
Review №27

Very fast, friendly, and courteous. Kept me up-to-date daily with text notifications. Went to pick vehicle up (2014 Camaro) and it looked like it just came off the showroom floor. Highly recommend 👌

Jo
Review №28

Glenn’s did a great job with my minor repair. The car looked brand new when they were done and I got some free ice cream.

Je
Review №29

They did an amazing job on my car, it looks like a brand new car! They do text updates as well throughout the process to let you know how far along they are on finishing your car, that was extremely helpful! I will be going back to them in the future if ever needed!

ma
Review №30

Very accommodating and I friendly. Excellent repair job.

De
Review №31

Fantastic experience with a knowledgeable staff and a great sales team. When I picked up my vehicle I was so impressed with the cleanliness and detail. Great communication all the way through 👍👍

De
Review №32

Very Professional. Kept me informed from the beginning throughout the process. Waiting room very clean. Proper safety measures taken. A very pleasant experience!

Ma
Review №33

They were great to work with— very professional!

Ma
Review №34

They did a wonderful job on the outside and had cleaned the inside better than the day I bought it.

Lo
Review №35

My son in law and daughter work there.

Sc
Review №36

I was very pleased with service and communication throughout the repair.

Je
Review №37

They did an Amazing job & the lady at the front desk was Awesome! I would definitely recommend to anyone

di
Review №38

Glenn’s carstar gave me the worst customer service I’ve ever received. I took my car in after an accident and they gave me an estimate using used parts to save their insurance company money. I asked to see the position statements saying that it was ok to repair the vehicle using used parts and they never showed it to me. After dropping my car off over the weekend they magically found an additional $2000 of damage which totaled the vehicle. They then said my engine had leaks on the valuation even though it had been inspected by the dealership two months prior and they found no issues. This lowered the value of my vehicle significantly. I will never give these people my business again. This is the first negative review I’ve ever written and I feel it’s deserved for such poor service. They also hung up on my multiple times.

Bi
Review №39

Great, fast service. Thanks

Ka
Review №40

We have used Glennns CARSTAR body shop on a number of occasions for vehicle damage over the years- they have continually provided A+ timely and quality service on our vehicles. As an extra they have progressed with communication through technology, as one would hope in these times. Now heres the cherry on top - the aptitude and attitude of employees is Top Notch! Friendly, informative, and solution oriented which is very helpful during what can sometimes be a stressful situation. I always leave with a guaranteed repair, clean good smelling car, and a smile on my face!

Ba
Review №41

My car was hit with enough force it was very close to being considered totaled. Luckily I’d had previously had a car repaired by Glenn’s Carstar so I knew that’s who I wanted to evaluate the damage. I was not disappointed. I picked up my car this afternoon and it looks like it just rolled off the showroom floor. The gentleman I met with took the time to go over everything & made sure I had no questions.I really appreciated how I was kept informed during each step of the process via texts and phone calls. I cannot say enough about how pleased I am.

Ro
Review №42

I have used them many times and their workmanship has always been excellent. Best bodysuit in town.

Ja
Review №43

I walked in for an accident repair, they were very courteous and told me about how long it would take. I good order. I asked him for an estimate on my hood as the clear coat was coming off. They quoted the price, it was very reasonable I told him to go ahead and repair it. It turned out beautiful. I highly recommend this business.

Aa
Review №44

They kept me informed as to the status of my repair, handled the insurance paperwork and our car looks like new.

ch
Review №45

After they got done with all but body work car came back like it was brand new.

Su
Review №46

Great experience at Glen’s-highly recommend this shop!

Ma
Review №47

Wonderful people that fixed extensive side panel damage on my Prius from from a hit and run. They even cleaned the car out and got the car back to me two days earlier than expected. A+.

Da
Review №48

Very friendly and thorough with the repairs to my car.

Ma
Review №49

Super fast, professional service. Repaired area looks better than it did before the accident, top notch repair and service. Highly recommend!!

Ca
Review №50

They did a great job. They finished the repairs sooner than planned. The staff are professional and friendly.

Wi
Review №51

They did a good job. Was concerned when they 1st told me I didnt have an apt. when I dropped off my car. That did get straightened out. They were friendly & finished the job ahead of schedule.

Gr
Review №52

The staff was very courteous, professional and did what they said they were going to do within the planned time.

RJ
Review №53

Hit a deer and Glenns Carstar was able to fix all the damaged in a timely manner and the truck looked just like it did when I bought it. Loves getting all the updated SMS that kept me informed of what stage my repairs were in and that they were on time to meet the pickup date and time.

Be
Review №54

Did an amazing job! Great staff!

Ke
Review №55

They were very helpful in getting my vehicle repaired including calling an uber. Got everything done within a day.The only downside was they were very busy and it took a long time to get into the shop.

La
Review №56

Professional, clean, sanitary, and friendly. They had the vehicle fixed in 48 hours. I Recommend.

Ma
Review №57

They do great work at affordable prices and stand behind there work. Ive had a great experience with them And if you need a tow into there shop let me know and Ill even tow you there for a fair rate that wont break the bank.

Ce
Review №58

I was pleased with the final product of my Dodge Challenger. When I picked my car up, it was in better shape before my accident.The communication was excellent. I appreciate the mobile updates as the car progressed in the body shop!

Je
Review №59

Always use Glenns theyre the best

Ti
Review №60

Customer service is top notch. From the moment I made my initial call to the time I picked up my vehicle was a great experience. The daily text updates were an added bonus. I highly recommend their service.

Te
Review №61

Super easy and quick experience getting my bumper replaced. They kept me informed and worked diligently to get it done.

Ka
Review №62

Awesome customer service and they provide perfect service in town.

Je
Review №63

After the accident we dropped the vehicle off for repairs. Very fast and efficient. They did a very good job on our vehicle.

Ju
Review №64

I am so pleased at the work that Glenns CARSTAR performed on my car after my recent run in with a deer. I took my car in for the estimate on Monday and left it immediately to have them begin the work.Lee went to great lengths to ensure that I had all my questions answered before I left my car for repairs. He continued to keep me informed throughout the repair process, even telling me there could be a delay with the parts my insurance company had them order.I was pleasantly surprised to get a call mid-afternoon Friday that the parts had come in earlier than expected and it would be done by 4:30!! They even fixed up my bumper by cleaning up the rock chips on the underside (only they could have noticed them, but it really adds to the value of my car).The owner personally showed me the work and I have to say I admired the quality and shine of my new car.Amber reminded me to make sure I had everything out of my rental car as well. These are the little things that make CARSTAR Glenns the place to have your car repaired.Thank you to the entire team, but especially Kym and Allan.

Ra
Review №65

This place did a good phenomenal job!

Am
Review №66

They were very professional every step of the way. I dropped off my car to be fixed and was able to get rental earlier than expected. They also finished the work on my car sooner than expected and even let me pick it up after hours to avoid me missing work. My car repair looks great and my vehicle hasnt been this clean since I bought it! Excellent service!!

An
Review №67

Polite and kind staff. I hope that my car doesn’t get broken into again, but if something happens I will definitely take my vehicle to Glen’s from now on!

Da
Review №68

I had a very excellent experience with this body shop. My car and more importantly I was well taken care of. The text notifications were really helpful and appreciated.Amber in the main office reflected the heart of the organization and us a real asset. Im glad that I took my car here!

Du
Review №69

Fast quality work. Several text updates. Very friendly and helpful staff.

ch
Review №70

I have used these guys a few times for body work to my Tahoe. They are always very respectful, they do great body work, and my car always comes back shining and clean on the inside. Ill keep going here as long as I need to.

Li
Review №71

Glenn’s did an exceptional job repairing my Jeep. Vehicle was finished a week before estimated and looks wonderful! They went above and beyond to help make my experience extremely pleasant.

Lu
Review №72

Everyone that works there is professional, friendly, and cordial. They do good work.

Al
Review №73

I am so glad that my insurance recommended Glenns CarStar. I never knew that there was a location in Lincoln and that it was super close to UNL. All of the staff members are super nice and friendly. Very good customer service through the phone as well. Overall they did a fantastic job on my car. I recommend this body shop to anyone who needs repairs after an accident and etc. I will definitely come back here again. Thank you! 😄

La
Review №74

My experience with Glenn’s was fantastic. They were super professional and did a great job on my car. They also communicated with me every step of the way. Highly recommend!

Ka
Review №75

Highly recommend! Everyone was extremely friendly, professional, and helpful. Made the process very easy from working with insurance to drop off and pick up. Took my car in for an initial estimate and they were able to take it that day. Had it done in less than a week and the work was awesome! Plus cleaned my car inside and out and free ice cream

Jo
Review №76

It was quick friendly and on a great experience

St
Review №77

I have not had a vehicle repaired by a body shop before but Glen’s Carstar did a great job they were fast, very professional ...also kept in touch with me every day. If I ever need bodywork done again Glen’s is the only place I would go... Thank you guys so much you guys were awesome.!!!

Ri
Review №78

#1 best place in Lincoln to take your car. Needed body work on two cars after a deer decided he didnt need to cross in the deer crossing zone the DOT set up for him! If I had a complaint after the repair it was fixed at no charge. Thats the kind of customer service you dont see anymore. They even work closely with Enterprise to line up a rental car if you need it. 5 stars really isnt enough!

Ph
Review №79

Always quality work and great customer service

Me
Review №80

Very friendly & professional. They did a great job!

Ea
Review №81

Glenn’s CARSTAR has a very professional and curiosity staff. Their quality of work is second to none. I would recommend them to anyone seeking their service. Thanks!!!

Br
Review №82

I’ve worked with Glenn’s CARSTAR on several repairs from fender benders to deer strikes to hail damage, and I’ve been impressed every time with their professionalism, quality work, frequent status updates and friendly staff. They have become my first and only stop for auto body repair. Without hesitation, I recommend this shop for auto body repair. If you want it done right, go to Glenn’s.

Ma
Review №83

Had a fantastic experience working with Glenn’s, through another insurance company. Work was completed ahead of schedule, and the team couldn’t have been better to work with. Extremely communicative, which was so helpful. Would absolutely recommend, and get future service completed with Glenn’s.

Ka
Review №84

I have used Glenn’s CarStar for major hail damage and for minor non-collision damage (parking lot hit and run). I have been 100% satisfied each time and recommend them for any vehicle damage-minor to major.They take great pride in their work and everyone there are kind and professional.Also the coupons for free ice cream are a bonus 🙂

Da
Review №85

This is a very professional business and I had a great time working with them.

Ma
Review №86

Great experience in a bad situation. The staff was very prompt and professional. They kept me up to date during each step of the process. I would highly recommend using Glenns Carstar for all of your body work.

He
Review №87

They got right on the repairs needed and kept us informed what was done and being done next.

Sa
Review №88

Glenn’s did an awesome job. Very friendly , easy to work with. Would come back here in a heartbeat.

Fr
Review №89

Love their service they went above and beyond and always friendly

Am
Review №90

Awesome place for body work! My car looked brand new when I picked it up, and they couldnt have been any nicer! Highly recommended!

Ro
Review №91

Excellent work, timely done, great communication! I am well pleased.

Da
Review №92

Gave me a pretty fair quote to begin with and then came in $200.00 under quote and did more work than promised. They were also very nice and professional the whole time.

Li
Review №93

I didn’t have an opportunity to have any work done @ Glenn’s but my experience with them on the phone and in person was positive. They were professional and answered all questions as needed.

M
Review №94

Professional and down to earth staff. Walked me through the entire process, including the rental. Had my car back within two business days after drop off and tear down. They even cleaned the interior and it smelled great!

Gr
Review №95

Great experience, start to finish! Answered question and very professional! Would definitely recommend them!

ta
Review №96

The best experiences I’ve had with auto body shop. Staff is great! Process was simple from beginning to end.

Da
Review №97

Outstanding work and customer service! They even delivered my vehicle when I was not able to pick it up. Highly recommend

Jj
Review №98

I had to have my 2018 Chrysler Pacifica (the very first auto that I purchased strictly on my own, and paid for) in to have the door on drivers side and the panel fixed. My van lost out to a retaining wall at a drive-thru coffee shop. Glenn’s kept me posted every day how things were coming along and I got it a day early. Amber called me said it was ready but I didn’t have time to get an Uber and get there before they closed. Amber was so kind, Glenn’s ordered an Uber to pick me and Amber stayed late so I was able to get my van. The paint job was spectacular, couldn’t see where anything had happened to it and the scratch I had in the driver’s door is gone. What was a big shock was when I got into the van. The dash was clean, mats, the floor AND the panel...EVERY knob sparkled. I felt like I was in a new van. The whole inside shined!!! I would recommend GLENN’S CARSTAR AUTO BODY REPAIR EXPERTS to anyone that needs auto body work done. Thanks everyone at Glenn’s!J. Stover

Jo
Review №99

They did great work and in a very timely manner. Very professional throughout the whole process. Would recommend.

bo
Review №100

If you are looking for a thorough estimate go somewhere else. Guy doing estimate missed a cracked windshield and damaged tonneau cover. When I questioned the missed items guy got snotty with me. Still didnt get put on the estimate. DO NOT GO THERE! Insurance companies love them for their cheap estimates!

Information
18 Photos
100 Comments
4.6 Rating
  • Address:2051 K St, Lincoln, NE 68510, United States
  • Site:https://www.carstar.com/locations/ne/lincoln-15031/
  • Phone:+1 402-475-8441
Categories
  • Auto dent removal service
  • Auto body shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:8am–5:30pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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