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Computer Sleuths
111 W Crogan St, Lawrenceville, GA 30045, United States
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Ma
Review №1

These guys are amazing, best computer service Ive ever had! They are very attentive to your computer needs, they work efficiently, and they even follow up with you. Its also an intimate work setting, so you will have their undivided attention. I purchased a certified refurbished Apple MacBook, and it works beautifully and gave me a very fair price. I will absolutely be back if I have any other computer needs. HIGHLY RECOMMENDED!

Mi
Review №2

I like the manager, and the technicians that work there. I havent heard back from them since I emailed my resume to them to read over, but I took the A+ certification(both hardware & software cores) exam this Thursday and did not pass.When I do pass it, I hope I can get my feet wet working for this great computer store and help make it awesome! My expertise is in hardware mostly, but Im also proficient in Microsoft Windows, Apple Mac and Linux OSs, and I have prior experience custom-building Windows PCs with Antec, Apex & HEC Compucase brand chassis!

Wa
Review №3

Computer Sleuths is gone, dont waste your time driving all the way there.

M.
Review №4

Just got off a call with Isaac (?), and he was really helpful with running me through several options to speed up my laptop. He never tried to force me to come in store for a tune up or purchase anything! I would definitely come back for my computer problems.

Cl
Review №5

Thank you so much for putting together my custom gaming pc. Very professional and knowledgeable. Walked me through the whole thing, then built and shipped it to me in a timely manner. This thing is a beast. I wouldnt go anywhere else with my computer needs.

Ty
Review №6

With very knowledgeable staff and reasonable and flexible pricing I will definitely come back with any further tech issues I have ever, this place knows their stuff! Definitely worth it!

So
Review №7

Excellent service. The diagnosis fee is very reasonable and part of it is applied to the repair. I didnt feel taken advantage of and the repair was top notch.

Aa
Review №8

I highly recommend this company. Had an issue with my laptop and they took it, diagnosed it, fixed it, and had it back to me the next day. Great company who stands by their work. The owner (Bob) is a very professional person and will take care of all your computer, and device needs.

Fa
Review №9

I took my Dell computer to Computer Sleuths for service. It was not charging and was very slow. They replaced the hard drive and charging port. It is working great now according to my daughter who uses it for school. Now I dont have to spend money on a new computer.

An
Review №10

I had an excellent experience working with the professionals at Computer Sleuths. I’m an independent consultant and therefore my own tech support most days. When my main computer ran into some issues the team was open about what they were going to check, options on the fix, and when I could expect results. They used plain language and it was easy. I will definitely be back in the future.

SG
Review №11

Been there a handful of times over the years, pretty good service never had any issues.

Av
Review №12

Great customer service! I highly recommend. I spilled polish remover inside my laptop and I though it was ruined. I got a few different quotes to repair and computer sleuths had the best price. They took really good care of me and I also was recommended to them by 2 different people. Go with these guys! 👌🏾

Le
Review №13

Purchased a Chromebook from Computer Sleuths, only to discover it was missing something I needed. This in and of itself is no fault of Computer Sleuths, however I was not able to return the Chromebook when I had purchased it less than 3 hours ago.Update: Computer Sleuths let me trade in for another laptop, and I was assured it would do what I asked for. However, once again, I was lied to.

Na
Review №14

Excellent customer service! Took care of my issue quickly while I waited. Very knowledgeable staff. I will definitely go back if I have technical issues in the future.

La
Review №15

We have used them on a regular basis for all our computer needs for years. We will continue because they have fair pricing.

Jo
Review №16

I was not too happy about my service. Wish I could get a refund.

An
Review №17

Very good work done, for an affordable price. Highly satisfied and would recommend to those who need technical work done to their computers.

Di
Review №18

I love this place.. Affordable, personable , professional. Quite a few choices for all

Na
Review №19

I’ve had several PC repairs here. Knowledgeable and friendly staff. I even got a follow up call to make sure everything was running smoothly.

ja
Review №20

Owner is awesome. Employees are polite and the work is 1st class.

Ja
Review №21

I I am so pleased with their service which is above and beyond the usual. Professional, friendly. , helpful!

Mi
Review №22

Customer service was excellent. Got my laptop screen repaired at an affordable price too.

Ch
Review №23

I highly recommend Computer Sleuths. They were very helpful, kind and courteous. I transitioned from a dead PC to a Mac and they were able to get all of my information from my hard drive and made the transfer, when another well known company could not. He spent a lot of time with me to make sure everything was working properly.I would not hesitate to go there again.

An
Review №24

Excellent experience , knowledgeable & professional staff. I highly recommend this shop for your computer needs.

Co
Review №25

We cant say enough about the guys at Computer Sleuths. The customer service we received was way beyond phenomenal. We took our laptop in for a new screen and, after a small mishap, Computer Sleuths fixed us up with basically a new computer AT NO CHARGE. Plus - the turnaround time was super fast! From the manager to the store staff to the convenience of location, this store is simply amazing. We will recommend Computer Sleuths to everyone - and will use them for all of our computer needs.

Je
Review №26

One of the few honest computer repair shops! 3 Blown capacitors on my motherboard, and instead they rebuilt the entire computer for a fraction of the cost more than to replace just the motherboard. Michael and Philip will get you back up and running fast and afford-ably!

Er
Review №27

One of my favorite places, ask about the 3 computer coverage deal!

ke
Review №28

Super knowledgable, great guys. Cant say enough about them. Prices are fair and way cheaper than buying a new laptop!

lo
Review №29

The guys here are beyond nice! they made sure i got the best deal for fixing the problem with my laptop, and i will definitely be coming back if i have any other problems with any of my device :)

As
Review №30

Ive bought two Macs from these guys and theyve always been super helpful and fair. One of the hard drives crashed on one recently and they fixed it for a fair price and even let me pay it back in payments so that I could have my fixed CPU back without having to wait to have the money! Really friendly neighborhood tech spot!

Ts
Review №31

Corliss was awesome. He got my computer working and the best part is the price was so affordable. The second time I went. He found the problem right away and did not even charge. They are knowledgeable, and friendly with great prices.

Ke
Review №32

Had my iPhone screen repaired here. I was out of town and in a pinch and the fixed it fast, for a fair price. Can’t thank you guys enough!

Sy
Review №33

SUPER friendly and very helpful - helped me with my issue on the spot, didnt even charge for the quick fix. Go here, you wont regret it.

ad
Review №34

They did a great job and did it quick. However I was assured that I would be given a call if anything else needed to take place in my computer other than what we talked about. Then they charged me for installing an extra part without my knowledge and were very unapologetic for it. Honesty goes a long way in my book. Im unsure Ill be returning.

Bo
Review №35

Thank goodness I found this place in time to avoid an expensive mistake. I needed a computer for work and my old one was not working. Then I went to a big box store looking for a budget computer. Salesperson managed to up-sell me by 125% on a computer that would supposedly do the job that the budget one would not do (according to big box salesperson). That night I decided to look around for a local small business and found Computer Sleuths in Buford.At Computer Sleuths, Corliss was a tremendous help...and honest. He could have sold me a bunch of expensive parts to fix my old computer, but instead laid out the options (which included fixing my old computer). I walked out of there with a faster computer than the big box computer, and at half the price. Great service, knowledgeable, and best of all...no head ache.

St
Review №36

These guys are the best. Not sure what was going on with the guy that gave them bad review but as a local business owner we will continue send them new customers. Thanks Rine for your fast and effective service. Very reasonable prices as well.

Li
Review №37

They had next day availability when I called, and came out on-site to help with an array of computer problems that we were having. Very friendly and knowledgeable but never made me feel stupid when asking questions. Will definitely use them again and recommend them to others!

Da
Review №38

Great service and great people! Brought my laptop in and within an hour the diagnostic had been run and the problem was found! They fixed the problem with efficient timing and very affordable pricing! Highly recommend Computer Sleuths!

Ro
Review №39

I have had the WORST experience with Computer Sleuths in Buford. First, I took my computer in to be fixed and was told they would restore my files for an extra $50 charge. I picked up my computer a few days later and all of my pictures were gone! I was told to bring my computer back in the next day and they would run a program to recover everything that was ever on my hard drive, great I thought. My husband picks up the computer the next morning and all of the pictures are still missing but I do have pictures of strangers on my computer. I call extremely upset and the manager is rude and insists he could not have made an error..........REALLY???? Now I have to take in the computer again to see if he can fix his huge error. To top it off he will not even give the name of the owner to the place!! Never take your computer here to be fixed unless you want a huge headache!!!!

Me
Review №40

I definitely recommend Computer Sleuths. Ive been there a few times and have been very happy with the service and tech support. Rine and Emily are outstanding. Emily is very personable and remembers me when I visit. Rine is very knowledgeable especially when it comes to Apple computers. I needed hard to find hard drive screws and they took their time to look through their inventory to find the right ones. The service charges were very reasonable. Highly recommend them for any repair.

Pe
Review №41

I am very satisfied with the work they did. everyone so nice and friendly. will always go back to get my work done.

Th
Review №42

They have fresh made food

Th
Review №43

Each employee I spoke with, from the time of my freak-out call about a virus/hack on my laptop to checking my computer in, to picking it up, was very knowledgable and was able to confidently answer all my questions(I had a lot of questions). In addition, everyone was very friendly and helpful. Super speedy, quality service was provided, and very affordable as they took my budget into consideration while working on my laptop to get it back to better than pre-virus/hack condition. I feel like I just bought a new laptop. Thank you so much for helping me!! I will definitely be a returning customer!

Gu
Review №44

THANK YOU COMPUTER SLEUTHS!!! There is nothing worse than having your computer melt down! I took my computer to Computer Sleuths and they fixed it in a hurry so I could get back to running my business. What a life saver! I will always recommend them to anyone and wouldnt trust MY computer with anyone else. Thanks again!

Co
Review №45

I strongly recommend you don’t even think about taking your computer here. Horrible. If I could give them less than 1 star I would

Je
Review №46

These are the best people.

Ha
Review №47

They were courteous, they made me aware what was wrong with my laptop and let me know ahead of time what it would cost. My laptop was fixed in less than a week! I couldnt recommend them more.

Re
Review №48

Brought my mac book in after having spilled milk poured all in the keyboard. Corlis was awesome! I also brought my sons PC in. Corlis was efficient and fast but more importantly he was very patient and explained everything to me without being annoyed. He had both ready to go within a few short days. I will definitely use him again! I also bought a used printer at a fair price. thanks again!

C
Review №49

I have used several computer repair businesses in metro-Atlanta. Computer Sleuths is by far the best. Thanks guys for the work you did on my desktop.Calvin Thomas

Ja
Review №50

These guys know what they are doing and did a great job helping us get our computer running great!I would recommend!

To
Review №51

I have been to Computer Sleuths a number of times, and I have recently had the absolute worst customer service with them. I went to them with a list of issues I was having with a Mac Book Pro and their solution is to install a new OS. It fixed none of the problems, but created a few new ones. To add insult to injury they damaged my battery. It looks like it was caught on something in their shop and pulled the cover open. Now they wont fix it, and denied damaging it... of course. Then they hung up on me. They may be cheap, but you get what you pay for.Do yourself a favor and go to a reputable repair shop. Apple doesnt even recommend them anymore.

Ro
Review №52

Great people great service and after service

Ch
Review №53

Great service.

Ch
Review №54

I work at Computer Sleuths. We work hard to ensure that everyones computer is treated like our own. Many people bring us computers that are infected with viruses. They may need data recovery or have some sort of hardware or software issue. We work with every situation differently and are always willing to go the extra mile to take care of people who trust in us to fix there computers. We do iphone and ipad repairs too so come see us.

AR
Review №55

If there were more stars id add them. Computer Sleuths is my new go to computer store. My laptop died and i got a new laptop, data transfer and follow up support at a terrific price. They were extrememly helpful even after the sale.....you dont get that at big box stores!

Ja
Review №56

Horrible customer service. The manager Wes is just rude. They didnt fix anything on my labtop and wanted to charge me $120. All that was wrong with the computer is that the charger was bad. Then, I was unable to get my computer in time due to personal events and they wiped my computer, they threatened not to give it back because it was their property now. And when I tried to explain that their hours are wrong on google and I didnt go over the weekend to get it because they had the wrong hours listed, they gave me a even harder time. I work during the week their listed hours are pretty much my schedule. I absolutely never will do business with these crooks again. Take your computer elsewhere. UPDATE: THEY GAVE ME MY COMPUTER BACK BROKEN.

Co
Review №57

They did a great job saving the pictures and documents on my CPU. i also purchased a refurbished laptop and its working great. I got the refurbished laptop at a great price by the way!!!

Ph
Review №58

Took my ASUS laptop in this morning because it would not power up. Turns out it was a simple reset problem and these guys fixed it for me and showed me what to do in the future. No charge! I will be back for sure!!

Al
Review №59

Very knowledgeable and excellent customer service!

Vo
Review №60

Awesome guy & experience!! Had a laptop with charging issues.Took great care of my problem.

Ch
Review №61

Great people and location!

Pa
Review №62

100 stars. My cpu crashed due to water damage and they saved 6 years workth of memories. I thought I would never ever see those pictures again but they were a le to get everything off the computer...

Li
Review №63

Good customer service

Jo
Review №64

Very good service

Ke
Review №65

Good work.

Information
16 Photos
65 Comments
4.5 Rating
  • Address:111 W Crogan St, Lawrenceville, GA 30045, United States
  • Site:https://www.computersleuths.net/
  • Phone:+1 678-765-6136
Categories
  • Computer repair service
  • Computer accessories store
  • Computer service
  • Computer software store
  • Computer store
  • Computer support and services
  • Mobile phone repair shop
  • Phone repair service
  • Used computer store
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–6pm
  • Friday:Closed
  • Saturday:10am–7pm
  • Sunday:10am–7pm
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