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Hi-Tech Import Automotive
961 S Kipling Pkwy, Lakewood, CO 80226, United States
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Sc
Review №1

Craig Lear and his team run a shop of INTEGRITY at Hi-Tech Automotive, I have been using their services since 2014. Craig has extensive knowledge with my friends and my own Toyota, Honda, and Lexus mysteries/general maintenance. His sixth sense with cars and his ability to modify or create sensible solutions to unique problems is unparalleled in the area. The pricing is always fair and justified. Looking for an honest mechanic that actually knows what is going on with your car? Look no further, make the call and book the appointment.

ec
Review №2

I have been using Hi-Tech Import Automotive for many years and have always received good, knowledgeable service on my Honda. I trust them to do a professional job every time. I prefer using them versus a Honda dealer. The service is better and the prices are reasonable..

Ha
Review №3

Don worked with me on determining as to which front wheel bearing was bad. Initial diagnosis of the problem did not fully ascertain which side was bad. I drove it for an additional 3 weeks and both he and I agreed it was the front right. Then when the service was performed, due to a rusty assembly, the traction control/antilock sensor broke when the removed it. Hi Tech covered the cost of the broken part. Now, that doesnt happen at most repair shops.

La
Review №4

Honest mechanics. Quality work.

Ja
Review №5

Craig, Don and the crew at Hi-Tech are incredibly knowledgeable, professional, and responsive. I had an unusual but pressing issue with my car that needed immediate attention. Craig looked at my car the day I called in (Friday) and fit me into a full schedule the following week for the repair. I’ll never go back to the dealer for service. If you need a repair or just regular maintenance, go here. These guys are the best!

Da
Review №6

Efficient, knowledgeable, friendly and timely. All the qualities I look for in any business.

Mi
Review №7

Excellent service they were able to get me in and take care of several problemson two separate times and picked up several things that another mechanic I never even noticed highly recommended even caught a mistake that I made and fixed it

Ry
Review №8

Honest pricing. Helped a lot when on road trip few years ago and repair has held since

Jo
Review №9

They did a great job. There were even some hoses that came loose from the original work they did, and they quickly fit the car back in to repair those

MR
Review №10

Ive used Hi-Tech Import Automotive services for well over a decade and although they have ALWAYS impressed me with quality work and reasonable costs, the experience I JUST had necessitates a KUDOS! One of my cars required immediate service; in conversation with Craig (owner), he understood the urgency and my time frame. Craig went to bat for me, all parts ordered and service completed in record time! The quality workmanship I have come to appreciate under his watchful eye and fully competent staff assures I will continue keeping Hi-Tech my one-stop-shop! AWESOME as usual...

Ja
Review №11

So lucky to have a great mechanic in the neighborhood - work is always done well, on time, at a fair price.

Do
Review №12

Don did an excellent job replacing my water pump, alternator, and belt. All OEM parts too!

St
Review №13

Honest, affordable, dependable Toyota professionals! Honestly I dont know how they can offer the rates they do and still make money? They are hands down the BEST choice for Toyota Owners!! Thank you, Don and crew!!

Me
Review №14

Great customer service and no BS! They only fix what needs to be fixed and charge a reasonable amount. Their kindness is unmatched. I will always take my car here for service because I know the job is getting done right and for a reasonable price.

Ka
Review №15

Craig, Don and the team at Hi-Tech Import Automotive are awesome! Craig, the owner has a ton of experience (especially with Toyota) and you can tell he really cares. As a woman who doesnt know a lot about cars, its always a little scary that you are going to get sold services that you dont need. I dont have to worry about that with Hi-Tech. They treat you like family and never mark things up like the dealers do!!! I highly recommend them to all my friends and neighbors.

Da
Review №16

Craig, Don and crew are knowledgeable and skilled mechanics that do great work at a fair price. Dependable, make time to go over the issues and solutions, and repairs are done quickly. I have a couple of older Lexus vehicles and were going to get 300K out of each of them because of Hi Tech.

Ph
Review №17

Excellent service, great knowledge and expertise. You cant ask for anything more from someone servicing your Lexus.

St
Review №18

10+ year customer!!!Few companies provide the level of service, fairness, and integrity as Hi-Tech. They treat everyone in my family right every time.They do not oversell and diagnose and fix the real problem.

Ga
Review №19

Can’t say enough about Craig, Don and their crew. After working in/with shops for many years, I can confidently say these guys are the best. Consistently impressing me, with quality work, customer service and reasonable pricing. I am not one for bringing my vehicle into the shop, and usually tend to work on it myself to ensure the job is done correctly. Of course I have my limitations and some things are indeed out of the question. I trust no one and I mean NO ONE with my vehicle other than Hi-Tech. If you’re looking for A+ customer service and quality of work to match, look no further. Hi-Tech is the shop you’ve been looking for!

Ja
Review №20

We had an intermittent problem with our Highlander starting, which was a hard thing to catch. HiTech mechanics periodically started the vehicle over a 4 day period to catch the problem. I was charged only $65 for this troubleshooting phase. I then dropped off the car to have the fuel pump replaced along with some other maintenance tasks. They gave me a loaner car at no charge and by the end of the next day was able to pick up our vehicle. It has been about a month now and the intermittent problem is gone.

Mi
Review №21

I trust themI have been taking vehicles to Craig and Don for as long as they’ve been in business here. They know what they’re doing, give me honest answers and reliable, quality service. I’ve always been happy with their work and advice. I once took a used car I was about to purchase to them and they told me not to buy it and why. They don’t take advantage; they are a company and people of integrity as well as competence. I give my highest recommendation. My only complaint: they’re going to need to expand eventually because they are THAT good.

Te
Review №22

Always honest, accommodating and fair....recently fit me in & put my safety ahead of their busy schedule so I wasn’t driving on a bad tire. Great team.

Ke
Review №23

I have enjoyed taking my Camry and my 4Runner to Hi-Tech for many years. Craig and Don are pleasant to work with, they know their cars, they make the correct repairs and they tell you exactly what needs to be done. Great Company.

Br
Review №24

Great service and great team...Craig is extremely knowledgeable about cars and what they need. He broke down a quote I got from a different shop and told me a number of things I did not need. He quoted me for the items I needed and took amazing care of me. I will only take my vehicles to Hi-tech Import Automotive.

De
Review №25

Craig and his mechanics really know what they are doing. My 2002 Toyota Tacoma was not running well and they made a quick diagnosis and did a great job with the repair. They also gave me practical feedback on other service items that needed attention and I was able to decide how best to spend my limited repair funds. I have renewed confidence that, with regular service, my Toyota will last me a long, long time. Support a small business, support a local business, support a good business.

Ga
Review №26

INTEGRITY says it all. Im travelling through Lakewood, CO and a check engine light had come on. I went to another local repair shop who told me I could leave the car, theyd try to get to it today, and diagnostic fees are $109-$169 to read the code, plus repair costs. Since Im traveling I asked if they could recommend another shop. No surprise, they couldnt.I then went to Hi-Tech Import Auto. They went right out to the car and read the code. No code. It was a reminder to change my oil (blush). No charge to read the codes. I am dropping my daughter off at college and am so glad I have found an honest repair facility in case she needs one while shes here.Thank God there are still honest, ethical businesses who are customer-oriented. Thank you Hi-Tech Import Auto!

Ke
Review №27

Great place. Honest staff. Don and Craig will give you honest information and options. Brought in a used car we were thinking about purchasing. Craig identified in two seconds the car had been sideswiped. Thanks

Ro
Review №28

My car had a somewhat complicated issue. After a challenging diagnosis and multiple trips to the shop, I’d say these guys are totally worth it! They offer quality OE service and the staff is transparent, accommodating, and understanding. Highly recommended!

Di
Review №29

The guys at Hi-Tech automotive really care about their customers. I have been taking my car to this automotive shop for 20+ years and could not ask for better. Recently I was in a 7-car collision; Craig Lear cared so much about my situation, he made sure the next car I purchased was dependable, affordable and safe. I am a single mom with four children and love the fact that they tell me exactly what I need so my vehicle is ready for the road with no worries. That is so important to me. I would highly recommend this shop to anyone!

Je
Review №30

This is my mechanic for my car, hands down the best import mechanic in the greater Denver Metro area. Im a native so Ive been to several mechanics over the years and now I need not look any further.

Ki
Review №31

I have been using Hi Tech for 15 years. I took my 2000 Tundra there when George and Mary owned the shop and I now take my 2010 Tundra there while Craig is the owner. My wife has taken her 2002 Lexus RX300 there since we have owned it. It is rare to find a shop of this caliber. Craig replaced the transmission in the RX300 about a year ago. My wife has had trouble with the transmission since they replaced it. It was a rebuilt from a California company. Craig stood behind the transmission. He recently pulled the rebuilt transmission out and rebuilt it again. All at no cost. I will never take my cars to anyone but Hi Tech and Craig. I put myself through college as a young man as a mechanic on exotic sports cars. I WILL NEVER TAKE MY CARS TO ANYONE OTHER THAN HI TECH! All the employees are very high quality individuals.

Li
Review №32

Ive used Hi-Tech under both the old and new owners. Always courteous, professional service and advice. Never any pressure. Its great to have a team like this one to keep my 2005 Civic running well.

Ha
Review №33

I want to let everyone know that this place is not owned by the same people anymore. My significant other and his family went here for years and loved the old owners- the shop was reliable and honest.However, it switched hands but kept the same name. The new owner is not as honest. I came in with a very basic issue- my door didnt open from the inside (but it did open from the outside!). A colleagues husband used to do my car repairs (but they moved out of state) but I called him to check. The new owner tried to tell me that I needed to replace the entire door latch ($450). However, that seemed fishy- I was told by my friend that if this was the case the outside door handle wouldnt work either. I took it to another mechanic (Ralphs Foothills Service) and they fixed it for under $100!The mechanic I spoke to at Hi-Tech also tried to nail me for a lot of add ons (for instance, putting some cheap windshield wash in my car). When I told them that I hadnt asked for it, he got frustrated and said they would just pour it out!Overall, Hi-Tech quoted me with $856 in necessary work. When I took it to Ralphs, they checked everything Hi-Tech quoted and took care of the issues they saw for only $286.46!I want everyone to know this so that you dont get scammed.

Da
Review №34

I would go out of my way to use this shop. The staff is not only knowledgeable about their field, but they are also passionate about quality of service! If you have a Toyota, this is the place to bring it!

Di
Review №35

Great group of guys. What I really appreciate is that they told us that a needed repair was probably under warranty and it was. Some other places might have gone ahead and fixed it and charged us. Thanks for being honest!

Br
Review №36

I made an appointment to get my 2006 Toyota Tacoma inspected (vibrations from stops). They accurately identified the problem, among others, and offered a very fair price in order to resolve the issues. I also gave them a short notice deadline for my truck to be returned. They efficiently completed the task and had my tuck ready to go earlier than I expected. Since the repairs, my truck drives like its brand new. Excellent service. Thanks!

Jo
Review №37

Its hard to find mechanics you can trust, but I trust these guys 100%. Theyve always taken care of my car as if it was their own and the pricing is very fair. Don and Craig are the best!

Ch
Review №38

These guys are great. They strive to do an excellent job, actually fix the problem, and do it for a reasonable price. I would trust these guys with any of our vehicles. Appreciate you Hi Tech!!

Er
Review №39

Good Service! I was driving to work on a Friday morning. Called Craig and he told me to bring my car in that afternoon to see what codes my car was throwing. Brought my car in at 3:30 pm on a Friday and it was fixed by the time they closed at 6pm. Craig and Don really took good care of me and my aging car!

Ja
Review №40

Cant say enough about this shop: efficient, friendly and reputable.

Ke
Review №41

The guys at Hi Tech are the best. Ive been taking my Honda and Lexus vehicles there for years and always receive excellent service. They are honest about the service your car needs, and will never try to push a repair you can defer until later. Even though I live across town, I drive 40 minutes out of my way to get my cars serviced at Hi Tech.

St
Review №42

I love this shop. It is very clean, they are super on diagnosis, and better than expected time-to-completion. Fair pricing, with never a doubt as to whether or not I was being charged for something I didnt really need. It is the only place I will take my Acura.

Mo
Review №43

I appreciate how direct and efficient this shop is. Was recommended by a friend and I go out of my way to bring my car here. They do not nickel and dime you, and do not waste time trying to sell you additional services. Very nice people that run a solid business.

Pa
Review №44

Don the manager is great. Worked with us on pricing and did a great job. I recommend them highly.

De
Review №45

I have been coming to Hi-Tech Import Automotive for over 15 years, even back when George and Mary owned the store. I was concerned when the shop was sold to new owners, but Craig and his crew are absolutely fantastic. They are extremely knowledgeable and skilled, as well as totally honest, and very personable. They are able to explain the problems they identify with your car, and what needs to be done to remedy the problem; and they never perform or suggest work be performed when it is unnecessary. I find them to be fair in what they charge for labor, and unlike some shops, they do not overprice parts. I trust these guys 100% and I cannot say that about any other automotive shop. I want to recommend this shop to everyone because I know I can do that with full confidence that everyone I refer would be happy. However, if I recommend this shop to everyone, Ill never be able to get my car in!

Ph
Review №46

I have been going to Hi-Tech Import Automotive for at least six years. I originally found the business on Car Talks website. I have not ever been disappointed. While the business has changed ownership and the new owner was a mechanic at under the former management, the integrity, honesty and excellent work has not changed. I still take my cars to Hi Tech for all of my mechanic needs. Others whom Ive recommended this shop have been grateful. In fact, just today, I had an issue come up with my Tacoma pickup truck and it was taken care of the same day. Why go to anyone else?

Ta
Review №47

George and Mary are wonderful. Always straight up about your car issues, and never price gouge! Superior work and great customer service. Weve been taking our cars to them for 10 years!

Ph
Review №48

I had a timing belt and water pump replaced by previous owners. The pump went bad while still under warranty. Even though they didnt have to, the new owner honored the parts warranty and did not charge labor to replace the defective water pump. Thats integrity, honesty, and great customer service.They have also done other maintenance work for me and have done a great job. These guys care about your car as much as you do!

Sa
Review №49

For years Ive avoided establishing contact with an automotive shop, putting off MUCH needed repairs for my 2005 Scion XA. As a younger woman, Ive always felt extreme angst and fear that I would be belittled, ripped off, and potentially jeopardize my car in a chain or dealership. My car is my baby (“Herbert”- as all beloved cars need names…) and I rely on it for my job due to heavy commuting. I chose Hi-Tech based on the reviews (all of them 5 stars), and I have to say that my experience exceeded anything I could have expected. Don (and I’m sure everyone else there) is INCREDIBLY knowledgeable. Prices were extremely fair – especially for the service that you get – and there were absolutely no “high pressure tactics”. Don helped me to realize what needed to be done that day in order to keep myself safe on the road.After my appointment, my car ran even better than new at 113,000 miles! It was such a joy to feel excited about driving again (and my Kendall oil) and even more so to know that I have a shop that cares about my car and safety as much as I do.An added bonus is that as a client, you receive access to an online portal that provides timelines for repairs and past services.These guys are my heroes, and for any negative reviews about fixes being cheaper somewhere else, I assure you that your “repair” has probably already fallen off.I will recommend them to all my family and friends! Thank you so much!

Jo
Review №50

Great, honest mechanics. Fair prices for the work, and just a pleasure to do business with.

Ph
Review №51

Everyone knows the importance of having good, trustworthy mechanics. Hi-Tech Automotive ARE those guys! Weve been taking our 2006 Tacoma there for awhile now and will for as long as we have it. Simply the best.

He
Review №52

These car guys are the best! Theyve taken great care of my Toyota Tacoma -- from engine to tires -- very affordable. Its great to get such personable local service!

Re
Review №53

Ive been needing to find a mechanic just to comb over my car and make sure everythings running well. These guys got me in really quickly, looked it over in 45 minutes, checked on a few things I had questions on, and had me on my way in just over an hour. They werent pushy in recommendations, just let me know the price and told me to call them if I wanted to set it up. Don was patient with my questions and talked me through the things they said should be done at some point, and seemed to be a nice, honest guy. If their prices are comparable to other mechanics, you can bet these guys will be my new go-to! The only downside is how crowded their parking lot is... It was tricky getting out of there.

Ma
Review №54

I have been taking my 2001 Lexus RX 300 to Hi-Tech for a number of years. I have always found them to be prompt and responsive, as well as pragmatic about my service needs on an older car that doesnt get driven a lot. They are honest and efficient--I will continue to depend on them for my cars service needs.

Lu
Review №55

Hi-Tech automotive is amazing. Always on time, extremely informative, do really good work, and dont try and sell you things you dont need done right away. The employees are friendly as well. Highly recommended.

Th
Review №56

My uncle turned me onto Hi-Tech and I am glad he did. The folks here are friendly and honest in addition to doing good work. Their prices beat the dealers prices that for sure.

ts
Review №57

Don, Craig and the crew are extremely knowledgeable about my 2002 Tacoma and a short description of a problem was quickly recognized as a plugged AC drain. Quick fix with my oil change and Im back in business. Looking forward to 100s of thousands more miles on my little truck with HiTechs help.

An
Review №58

Hi-Tech and the guys working there are very professional and courteous. They know what they are doing and make sure you get the best work possible. We wouldnt use any other place to fix our vehicles.

Br
Review №59

Friendly, knowledgeable, Big enough to get the repair or service done but small enough to know you. Craig has been taking care of my Toyotas for several years. Excellent work.

Di
Review №60

I have been impressed on every visit with the service performed and the reasonable prices that are charged. Both Don and Craig are very knowledgeable, helpful and friendly.!

Vi
Review №61

Techs are awesome. I always get good advice and that’s why I trust taking my Acura here.

Nu
Review №62

I’m very fortunate to have Hi-Tech Import take care of my car. They are honest, friendly and efficient. When my car needs something fixed, they let me know if it is urgent or whether it can wait.

Ch
Review №63

A great experience at a Locally owned business, Hi-Tech Auto in Lakewood. Knowledgeable, competitively priced and you feel like youre part of the family.

Ra
Review №64

We take our Prius and Xterra here and have had great experiences. They are honest and ethical

Da
Review №65

Craig and his team are experts when it comes to Toyotas. I trust their evaluation to be honest and their work to be exceptional.Dave

Vi
Review №66

Great customer service provided by mechanics with tons of experience with Hondas, Toyotas and other Japanese cars. They took the time to thoroughly explain their diagnostics and recommendations, and I appreciated that they let me know which repairs needed immediate attention versus ones that could wait. The prices were fair and repairs were made in a timely fashion.

Ph
Review №67

I had a number of issues with my historic i.e. high mileage Toyota Camry. They outlined clearly what needed to be done immediately and what the priorites were for what needed to be dealt with next. They also went the extra mile to identify the major source of an oil leak which wasnt immediately obvious.I have the distinct impression that they have the customers best interests at heart. I would definitely recommend their services!

Se
Review №68

Love , love, love Hi-Tech. Don and Craig are awesome. Get me in and out as scheduled. Couldnt be happier with their level of service and knowledge.

Am
Review №69

Fair price and great Toyota mechanics.

ca
Review №70

Great mechanic shop for Japanese imports. Honest and reliable.

Ga
Review №71

I visited the guys at HIgh Tech Automotive, for the first time, on Wednesday, June 24, 2015. I had been to a local car dealer and was given some bogus information. Craig and the guys diagnosed the problem within a few minutes and I was on my way. They also suggested maintenance that would be of benefit as well, and I scheduled an appointmnet. These people know their business and they take pride in their operation. Customer Service and Satisfaction seem to be at the top of their list of priorities.I thought Customer Service was an outdated concept??? Go figure! See these guys and theyll take good care of you.

Ma
Review №72

Craig found/fixed the problem which was caused by other dealer.He fixed it, and made them pay for it. He took the time to explainwhat went wrong and what had to be fixed. Great staff, too.

qw
Review №73

Limited experience with them. Appears well run and offering helpful advice, typical rates.

Le
Review №74

The best mechanics you will every find.

Ma
Review №75

Overall, I had a really positive experience with HTIA. Brought my 4Runner up there after it just stopped running one day. I had spent over $200 fixing things that *werent* the problem, with no results, so I eventually had to suck it up and take it to the shop. I found these guys online, they were close to my house, and specialized in Toyota. I had my truck towed and dropped off at HTIA in the late afternoon. I described what the truck was doing, and these guys immediately diagnosed it as a timing problem. I was skeptical, as I had just replaced the timing belt and water pump the year before, but figured Id let the experts dive in and find out for sure. They called me back the next day and confirmed that their diagnosis was correct: my water pump had a faulty pin that had fallen out, jumped my timing belt by 5 teeth, and generally just trashed my whole timing system. I needed a new timing belt, water pump, tensioner pulley, and idler pulley (I visually inspected these parts after they were pulled and they were, in fact, destroyed and needing replacing). They gave me a quote that was a little higher than I was expecting, and included some repairs that werent really the pressing issue; however, I spoke with Don and he was able to sub out some parts for a bit cheaper, and even worked with me on the supplies and labor price a bit. One of the mechanics, Craig, even spotted some after-market parts in my truck that werent functioning properly and subbed them out for me out of his own personal parts stash, free of charge, which I thought was really above and beyond. As a Southern transplant, Ive learned that everything in Denver is expensive, but these guys did a lot to help soften the blow, and in the end I got out for less than I would have at a lot of other shops in the area, and with no shortage in quality. My truck is running great. If I need a mechanic in the future, Ill call these guys first.

Da
Review №76

First Class operation - with great people and really great service- 5 Stars!

Me
Review №77

Good service Competent Friendly customer service orientated business.

Sa
Review №78

Always outstanding work and service ! Craig is a amazing human !!

Li
Review №79

I have been going there for over 5 years and would go no where else.

Sa
Review №80

Car car lol lol

Ma
Review №81

Excellent, knowledgeable, and honest staff.

No
Review №82

Honest and concise

Ro
Review №83

Exceptional expertise and service!!!!

Information
10 Photos
83 Comments
4.9 Rating
  • Address:961 S Kipling Pkwy, Lakewood, CO 80226, United States
  • Site:http://hitechautoco.com/
  • Phone:+1 303-988-2868
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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