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Merrill Auto Electric
2525 Kipling St, Lakewood, CO 80215, United States
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Ke
Review №1

Great people very friendly. They helped us out so much. Thank you guys yall are the best. Dnt know what we would have done with out you guys.

Ke
Review №2

Great customer service! They go above & beyond to make sure you’re taken care of in timely manor. Thanks guys!

Ro
Review №3

The crew here knows their stuff when it comes to electrical issues. I had a fender bender with my 2005 Aucura TL and assumed my battery draining had something to do with my front passenger side headlight out, leading to a short that was killing my battery if I didnt drive it everyday. They checked the voltage and integrity of the battery and cables, and asked if I wanted to replace the battery because it may be a factor in the bad (voltage) reading. I said yes, and I agreed to have them replace the battery terminals and fix the grounding cable. Ever since then, I can leave my car not driven for days and there is no problem! No more having to disconnect my terminals every night and connect them whenever I need to drive my car!In addition to being very knowledgeable in their specialty, these guys are friendly, respectful, and they wear masks and have hand sanitizer available. Any further electrical problems I am definitely coming back here. Support local, help keep them alive during this time of covid and shutdowns.Thanks so much for your help!

To
Review №4

They are a prime example of the overcharging mechanic. I recommend comparing repair prices before using them. Didnt use my real name here, but used Merill once, and once is enough.

Je
Review №5

After a horrible experience with two GM dealerships in Denver, I had the actual necessary repair done at Merrill. They are honest, ethical, and trustworthy. They never play games or try to scam you!! They deserve 10stars!

Su
Review №6

Great customer service, honest diagnosis and fair, clear pricing.

Mi
Review №7

I brought my car for nin-working power door locks and was told it wS fixed. I got home and one door was still not working . I did call and they said they would fix under warranty but I live far away. It is unfortunate they could not fix it the first time

Mi
Review №8

My favorite mechanic shop. These guys have always treated me and my vehicles right. Friendly, smart group working here. Everytime Ive gone anywhere else on somebodys recommendation, Ive regretted it, so Im sticking with Merrill.

Ri
Review №9

Great service and people.

Sh
Review №10

I would like to start off by saying its too bad that I cant rate ten stars. I took in my 2002 Jeep Cherokee to have it checked out after just buying it from an owner. I knew that I needed an alignment for sure but I also needed some extras done as well. I was very pleased with the owner (Lyndall)informing me what other parts were needed. Awesome job done on my vehicle and got everything done under 800.00. Thank you as well to Zach and Todd for everything. I will be back to have them fix my radio and to buy summer tires. Thank you again Sheri

Ka
Review №11

Amazing service everytime!!! They are fast and do an amazing job!

Ko
Review №12

If you need electrical work done and are on the fence about going here, dont hesitate.Brought a barn find Isuzu Trooper to them to check some issues with lights and the previous owners audio wiring job.They were up front and honest about price and not quite being able to help me (which is okay!), but they gave it their best and checked everything to make sure it was road safe anyways. They had it overnight, and only charged me for the work/diag they did (about an hour), no BS charges.Both Art and Zach are great, but I spoke with Zach the most. My guy was a rock solid, down to earth dude, actually let me speak and listened to what I was saying about what was wrong first before suggesting or saying anything, and was nothing but accommodating through all of this. It was really refreshing working with a shop that wasnt trying to pull a fast one over me.Theyll take good care of you!

Am
Review №13

I want to thank Zach very much At this auto shop he was so kind and helped me with my warranty stuff for a car I just bought! He assured me my car would be done by the weekend and it was! Now I have a safe car for my three old and me, thanks to Zach for the weekend! Great shop friendly workers and I will be definitely taking my car back there if I have to :).

Lo
Review №14

Found my electrical problem and had it fixed in no time.

Ty
Review №15

Zack and Art were super knowledgeable. Great experience I highly recommend.

Da
Review №16

These guys are great! I came in with a problem, they talked me through what it would cost before they got started, and kept to it. They got my vehicle back up and running better than I had even hoped for. Very friendly folks! I will be back!

Jo
Review №17

Been taking my car here for regular maintenance and any other issues I run into with my car. Before doing any work on my car they always diagnose the issue and explain in detail what I need and how much things are going to be. They always deliver my car on time and once it leaves the shop my car is always running like new

La
Review №18

Very honest mechanics, will call again if I need a mechanic.

Da
Review №19

Amazing people here! They are the top of their industry. Dealerships send their cars here when they can’t figure out an electrical issue. That says enough right there!On top of that, I’ve never meant or delt with a more honest group of mechanics

Et
Review №20

Very quick and very pleasant experience! The guys I dealt with were very nice and very helpful. Not at all pushy, intimidating, or condescending as some shops can be. I think the cost was reasonable but i am not an expert- I included a cost breakdown at the end of this review so informed parties can judge for themselves. In any case, I walked away feeling good about the whole experience and will go back to this shop for work I need done in the future.Scenario: Brought my manual 05 Ford Focus in on Monday just before they closed and it was ready to be picked up Wednesday morning. I brought it in primarily because I suspected my alternator and possibly battery was bad, which they confirmed by testing before starting work. I was pleasantly surprised to find out they do alignments too, which I had been meaning to get done, so I had them do that too. While doing the work, they called to tell me about a couple of other things they noticed (noisy water pump and leaks from the axle bellows) and were very forthcoming and realistic about how urgent (or not) each was- not pushy at all. I had them replace the water pump even though they said it wasn’t urgent just because I am sick of working on my car and don’t want to mess with it again anytime soon.Total work done and cost breakdown (note, I rounded these to the nearest $5)Alternator and battery test:65 flat rateNew alternator and install (Again, alternator is in a tough spot on my car, which I know to be true because I looked into doing it myself, so the labor on this may be more than on other vehicles)Labor: 290Parts: 320New battery and installLabor: 25Parts: 150New water pump and installLabor: 190Parts: 95Realignment90 flat rateOil change40 flat rateTotal cost: $1300Total time: 1.25 days, i.e. two days with rental car ($50)

Ro
Review №21

I called around to more than 10 repair shops about an electrical problem we were having with one of our dump trailers. These guys were the first ones who even gave me the time of day to look at it. Not only did they get it done in record time, but at a very reasonable cost too! Zach was a pleasure to work with and he went above and beyond to make sure all of my needs were met! Definitely will be returning here in the future for all of our service needs, these guys rock!!

St
Review №22

Couldnt be happier with the service! My car was in and out in no time. Very reliable and detailed in their work. I was even able to get new tires there as well. I will continue to recommended this shop to friends and family without a doubt!

Go
Review №23

I was in desperate need of new tires. Which had to be ordered. A snowstorm had me stuck in town an extra day. They were able to bump my appointment up 4 days. The total was far less than I expected and the service second to none! I look forward to using them for all my automotive needs. Theyre also a great group of guys!! Very kind and welcoming.

Ka
Review №24

I took my car in yesterday as there was something wrong with headlights and tail lights. Art and everyone at Merrill were awesome. Art kept me updated and handled everything with ease. This was probably the least stressful auto shop visit I have ever had! I was able to get everything fixed for a reasonable price and within great time!

Ma
Review №25

They did some work on my Toyota Corolla that was in a very bad accident. They got the job done and I thought the cost was reasonable. Will come back again for any of my electrical needs.

Tu
Review №26

The guys there are very friendly

Ta
Review №27

Thank you so much for the best customer service I have had in a long time! From the time I called to the time I picked up my car - I had the best experience. I feel that this shop is really managed well and all the guys are so friendly and really enjoy their jobs-which is kinda rare! Thank you again for a great experience!

To
Review №28

This place is under new management and my experience has been amazing! Lyndall the manager goes above and beyond to help his customers! He offered to pick up my vehicle and drop it off when it was completed, just to show how valuable my business was. I have never had a business offer me that! All of the staff seem super knowledgeable and eager to help. I will be recommending this place to all my friends and family! Thanks guys! Keep up the good work!!

Da
Review №29

Not sure how I feel about these guys I got an estimate of 1300 plus a 130 diagnostic tests fee I called another shop and got a quote of 550 for the same work not saying they are bad guys I just dont think they have the best prices... just to follow up intermountain radiator fixed the problem it was the thermostat I told art that I thought that was the issue he was adamant that it wasnt I wouldnt use these guys ever again and Im going to report them to the better business bureau. I recommend inter mountain radiator and muffler he put in a new water pump and isnt even going to charge me for it

To
Review №30

Merrill Auto Electric is a great place. At any phone call they were able to let me know what was going on and what to do next. I would recommend to anyone with electrical auto issues! Worth the money.

Br
Review №31

See zack, knows what he is talking about and very trustworthy.

Ra
Review №32

This is a very professional shop. They ho the distance to help me understand whats going on with my trucks, why things need to be dealt with the right way. Very thorough. Dan is extremely knowledgeable about the diesel systems.

Ji
Review №33

Fair prices Great people awesome work .... They have always treated me good here

La
Review №34

They dont seem to be willing to do electrical repairs on switches where OEM are not available

Da
Review №35

Fair pricing. Professional.

Lo
Review №36

Service is always done well and quickly for less than other places charge. They have done both electrical and body work on my car and I recommend them. The people there are friendly and always explain exactly what is going on. They let you know minor upcoming fixes or repairs you may need but I have never felt any pressure to get extra work done.

Za
Review №37

Incredibly quick service! My electrical issue was diagnosed as well as fixed within an hour! Superb knowledge from the mechanics and stellar customer care! The new owner, Lyndall, made sure I left satisfied and happy. He told me they are selling tires as well! Truly your one-stop shop!

Re
Review №38

Im new to this side of town and luckily stumbled upon Merrill Auto Electric when my starter went out. AAA helped me find them, since they are AAA approved, and Im glad they did. These guys are awesome. Art and the staff did great work and they are some of the nicest guys out there. Thank you Merrill!!

Ma
Review №39

They completely ripped me off they charged me $600 to try and diagnose the truck. It took them three days to do the work and they broke prices like the battery holder and the battery cable connectors. They charged me a $28 supply charge that I got no explanation for, and they could not diagnose the electrical issue. I took my truck to Toy Car Care and right off the batt they knew I had been rip off. I took them the $600 paragraph of information I had been given by Merrill and by reading that they were confident I had been sold a batch of bad goods. Do not use these guys and if you have a Toyota or Lexus take it to the guys at Toy Car Care. They diagnosed the issue and fixed it in one day they charged me $116 for diagnostic and the total to fix it was $808.

Ra
Review №40

Loved this place! They were super polite and quick! I needed to replace my driver seatbelt, they did it in about an hour for only 65 bucks, with a smile! Great experience at this place, will go back for any car needs!

Li
Review №41

This shop was suggested by AAA to me because of how close they are to my home. Im so glad I went to them! They are great people! Had to tow my car in because it wouldnt start. They were quick on finding the problem and getting it fixed. They also fixed some other issues I had with my hood and tailgate struts? ( or is it shocks?), all at a reasonable price. I will definitely be taking all my mechanical issues to them in the future! I did find some blood on my car so Im assuming that my car bit them and I apologize for that, I hope it wasnt too bad of a cut.

am
Review №42

Great service. Came in looking to change out an expensive part the dealer said was necessary. It was too involved for me and I wasnt paying the dealer 900 to do it. Referred to Merrill by AAA and thank goodness. A diagnostic was run and there was only one piece of that 200.oo part that was even needed. Merrill found a substitute and had my car as good as new by the afternoon. For much cheaper than the part cost from the dealer.

R
Review №43

A fair price for tidy, good -looking work well-done. All in under 24 hrs. Merrill, Art and the team saved me. Thanks again!

Ka
Review №44

The staff was really helpful in pinpointing the specific issues I had going on with my car. They communicated details to me and made sure my car was in perfect condition before going back out on the road. The pricing was also something I was fond of. I got a new alternator for $100 cheaper than my last one through Goodyear. This one came with a lifetime warranty vs. the one I had, which only had a 2 year or 24,000 mile warranty. To say the least, they looked out for me bigtime.

Ma
Review №45

This shop is quite near my home and I regret not using their service several years ago. Everyone is friendly and eager to please. They diagnosed my cars problem and completed additional work that I requested. I will definitely return for any service I may need in the future.

jo
Review №46

I WILL ALWAYS BRING MY CAR TO THIS SHOP AS THEY HAVE ALWAYS FIXED ANY PROBLEM AND AT A REASONABLE PRICE!!!!! I have taken my car to this place for years the service has always been great and they have diagnosed my car the first time not sure why the other reviews are so bad. Seems maybe something more was wrong with their cars then they are leading on to believe!!! I have had my water pump fixed the first time it was towed into the shop an I got a ride home. I have had my water pump fixed and my radiatior fixed... They do a good job and are timely about getting it fixed.

Sa
Review №47

Great mechanics.very acurate,and front desk people very kind.GOOD PLACE.

Ca
Review №48

Estimate was close to amount due. Easy to deal with and less hassle than a dealership. About to schedule appointment. Very happy with the level of service

Pa
Review №49

Great service, friendly staff! They made sure to keep me updated with my vehicle and pinpointed the problem right away. Car has been running great!

Le
Review №50

Merrill Auto Electric was absolutely amazing. I am so happy we found them for our auto electric work. We worked with Mike who was so thorough in his explanations, eager to work on our unique project, and so easy to communicate with. Mike responds to phone calls and emails very quickly and he always kept us updated on the details of our project. He even researched different batteries for us, as well as installation options, and was able to really help us make a decision for our project. Mike is so knowledgable and confident about the work he does, and it was such a joy to work with him. He was so patient even when we made a last minute change to the project. I would go back to Mike for any auto electric need in the future. The rest of the people at Merrill Auto Electric that we met were also so kind and knowledgable about the work they do. Art was so nice to me and answered all my questions when I first called them. Thank you Merrill Auto Electric for an amazing job!!

PA
Review №51

Shout out to Art at the desk and Chris the mechanic! Thank you guys so much for fixing my 2002 Silverado Duramax. Its so hard to find a reliable mechanic these days. You guys have demonstrated pure professionalism and fixed my truck in 1 day. Outstanding! What a relief it is to know good people!

Di
Review №52

At least they were honest enough to truthfully state they couldnt fix my vehicle, and only charged for one hour of labor instead of at least five hours spent looking for the problem. So theres that.

Ta
Review №53

Friendly staff. Very helpful. And they try to get you the best deals on your auto repairs.

fi
Review №54

Do not take your car to this establishment. I have taken two cars to them and all I have left to show for it are a collection of bills and one car that is worse off than before I took it them. They were unable to fix one car but kept working on it for weeks. Charged us and never were able to fix the problem. I had the air-conditioning worked on for another car. They returned the car with the keyless entry disabled (i.e. broken). At the time they said they would reimburse me for the damage that they caused to the car. Fast forward to today when I called to make sure that they would honor that promise to repair their shoddy work. What am I told? I waited too long to have their shoddy work repaired. My message to you dear reader: Look to another place to have your work done.

Er
Review №55

Art and his staff treated me very well. I encourage anyone struggling with an electrical problem of any kind to head straight over and sign these guys up to have a look. Unlike some other auto electric service providers in our area, Art and his team will diagnose your vehicles’s electrical problem right down to the component level. After that they let you decide who will do the repairs.So I could’nt Have asked for or received better service on my older Honda. Highly recommended.

Do
Review №56

Great work!! Had a window motor issue. They exceeded my expectation in fixing the problem.

Do
Review №57

I was surprised to learn that Mike had sold the business recently. All the techs are still there as is Art the Service writer. This was a test run of the new ownership. I brought my Avalon in for a noise in the brakes and a general service and inspection on Wednesday afternoon.Inspection confirmed my assessment of brake pads and warped rotors which were replaced. Also the coolant system and brake system were flushed and the oil/filter were changed. They always perform a AAA vehicle inspection on each visit by an AAA member customer.The vehicle was ready by 1pm on Thursday and the work appears the same quality service Ive come to expect from Merrill in the last 8 years. Im glad I dont have to search for an honest garage again.Jan 2018-update...My 17 year old 4WD pickup started steering strangely when I turned corners....I went to Merrill and left the vehicle. The next morning Art called and said the problem was the vehicle was in 4WD.....DUH! 1st time in 75000 miles of driving it I didnt think to check something so obvious. Good lesson and they didnt charge me to diagnose my Senior Moment.You can trust the techs at Merrill not to sell you something you dont need.

Pa
Review №58

Very friendly and helpful people, left with a car that was running so much better after they worked on it.

Ke
Review №59

Amazing staff. Fast service. Very knowledgeable. Highly recommended!

ru
Review №60

The magicians at Merrill Auto Electric found and fixed a very subtle problem, which had baffled others, including​ the dealership. I will definitely return whenever needed, and encourage others to go here first. T J

Br
Review №61

Fast and efficient. Id have them do more work if I needed it.

Mi
Review №62

Very nice and very helpful. Did not try to sell me on anything that wasn’t needed. They even helped get me to and from work since I couldn’t use my car.

Mi
Review №63

This place does high quality work at a honest and fair price Mike

Br
Review №64

These guys were so friendly and accommodating! Communication was there from the diagnosis to the estimate! Highly recommend!

Sh
Review №65

I love this place. Good prices and helpful staff.

Ch
Review №66

Do NOT go here. I took it in twice. The first time, all they did was disconnect a rear windshield wiper with diagnostic for over $200. My car ran a week. The second time, all they did was change the spark plugs with diagnostic for over $300, my car ran 2 weeks. Then I called and was told they fixed the problem, but there may be more problems (after I asked them repeatedly during the first two visits if everything was good to go). He also said I may consider buying a new car.Why would I take my car in for 2 visits if I had the money to finance a new car? A good mechanic doesnt suggest buying a new car after they make you go in twice.

An
Review №67

Great group of guys got my electrical problem fixed in one day ended up saving me $200 on their initial estimate will be bringing my vehicles back here again thanks guys

Ra
Review №68

Great to work with, diagnosed the problem and gave a repair estimate. They are trustworthy and I appreciate the way they do business! Thanks!

Au
Review №69

Merrill Auto Electric is a fantastic place to take your car. Lyndall, the new owner here is excellent. He makes you feel welcome in the store and answers any questions you may have. I had my breaks adusted, and Lyndall told me about all the other services they can offer at their business. I highly recommend this business for any car services because the owner and staff are transparent, kind, and professional. A great small business to support in our Lakewood community.

bi
Review №70

Poor communications, wasted a great deal of my time and resources... Only willing to take on easy projects, will not be going back

Do
Review №71

Merrill has worked my van for 8 to, 10 years.You must know. This van is. Made for a wheelchairAll work done has been great.

Sh
Review №72

Lyndall is awesome ,great job getting done with my car early. Great job guys.

Mi
Review №73

Very pleasant people and they did the job for a great price in a timely manner!

Ka
Review №74

Art and his crew got my motor home repaired, finding a way to overcome the manufacturer not sending all the parts needed. Great service at a fair price!

Ga
Review №75

Came in to shop a specifically asked if they worked on and can fix after market head lights. I was told by the man at the front desk no problem they would take care of me and get it fixed. Walked home 2 miles because no shutel service was available at this time and five hours later stoped by shop to see if it was done. I was told bad news they dont work on aftermarket lights and didnt even know were to start to fix or replace them with original parts. On top of lying to me, keeping my vechicle most of the day not fixing a single thing tried to charge me $150Instead of having the integrity of other shops like Lakewood electrical who told me up front the dont work on aftermarket and suggested other shops who may be able to help. In conclusion I will never go back or recommend this shop to any one in they future

Sa
Review №76

Had squeaky breaks so I had my breaks and rotors replaced along with a full synthetic oil change. Priced right but best of all no more squeaky breaks

Li
Review №77

My car is still not what i wanted, but they took a good care of my car.

gi
Review №78

These guys are HONEST, RESONABLE, AND EFFICENT! Had a great experience from the time the tow truck dropped our car off all the way thru to when we picked it up. They got the car diagnostic done right away and then once had our go ahead they got the work done in a timely manner! I will be bringing our other vehicles to them and would definitely recommend them.

Mi
Review №79

Nothing but a waste of my time and money People were nice there but I brought in my truck to get checked because its been running rough .it has a camper on it thats strapped on with tow straps and I know my truck has alot of weight on it but I work alot and dont really have time to take it to a shop so I brought it there thinking they could help me. I called them to see what was wrong with my truck and they just started telling me how unsafe my camper is and that its loaded too heavy. Im very disappointed because if they were that concerned about the weight they should of told me first before they took in their shopand charged me money and told me that they cant find anything wrong with it. And i took it to another shop which is cheaper and come to find out its my spark plugs and fuel pump which I had already pretty much figured out on my own

Fr
Review №80

Prices are too high for me.

Je
Review №81

Great place! Honest guys!

Mi
Review №82

Clean facility ,friendly ,knowledgeable service and reasonable prices.

Li
Review №83

The best. Knowledgeable, friendly and quick😃👍

Gu
Review №84

Great and honest service. Helped me find a problem tires plus created and fixed it.

Vi
Review №85

DONT EVER GO TO THIS PLACE!!!they charged me 110 just to check my door locks they wanted to charge me 453 just to replace actuators they are trying to take your money Never going back again Trash

La
Review №86

Good honest mechanics! We travel from Thornton because they are the best!

Ju
Review №87

They diagnosed the problem and took care of it quickly and at a reasonable price

Ch
Review №88

Very detailed and communicated well with me.

Fe
Review №89

Even though the work is pricey the end result is all that matters and I would like to thank the staff for being professionals!I would refer any and everyone for their electrical needs...thank you

Ja
Review №90

Was very quick and less expensive compared to the other places we had checked with. Thanks!

Ev
Review №91

Its hard to find a shop that you can trust with your older vehicle..but these guys dont shy away from the challenge..fixed my old truck right up

Wa
Review №92

Tough problem, but they solved it. Good experience and would go back again

Sa
Review №93

Been dealing with Merrill Auto Electric for many years and their service isalways outstanding - wouldnt think of going anywhere else!!!!!

Al
Review №94

Great service and nice staff .

Ji
Review №95

Been going their for years always fix my problems have very old cars and attribute my pride in them because of good mechanics.

Be
Review №96

My dads jeep went up in flames in their parking lot at 3am! They told him that they have no liability for it, even though it was towed to their location by our insurance company! Saw they had a camera pointed right at the jeep and they informed us that it was a fake camera....smh! Dont do business here!

Bo
Review №97

They tried to charge me for services they didnt perform. Very disorganized.

Da
Review №98

Pricy but they know their business!

la
Review №99

Had my car towed in by AAA and they look it over to see what needed and called me on what it would cost to fix and was a few more needed but I knew that and had them fix it an got a AAA discount . took a few days but got it done and done right so thats what I care about thanks . and were all friendly there .. thanks

De
Review №100

Very dissatisfied with service, will not return and pray my damn lights dont go out again as they did the night we picked up from service and then to be charged again B.S.

Information
11 Photos
100 Comments
4.3 Rating
  • Address:2525 Kipling St, Lakewood, CO 80215, United States
  • Site:http://www.merrillautoelectric.com/
  • Phone:+1 303-274-2006
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto parts store
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Oil change service
  • Truck repair shop
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:7:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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