I love the personalized service. The team always knows who I am when I call (or at least it feels that way), and my requests are always taken care of in a timely manner.

Excellent customer service! Very knowledgeable staff that knows the right amount of coverage that I need. My auto policy is reviewed automatically every 6 months to make sure I am getting the best deal possible. I also have my home and life insurance through them. Highly recommended for all your insurance needs!

Ive been a customer with the Insurance Outlet going on 10 years now. Quite possibly the best and most consistent customer service Ive ever experienced. Insurance costs go up on you? Chris has a new company at a cheaper rate lined up for you by tomorrow. Didnt even know you could save money somewhere else? You get a random email out of the blue saying they found a cheaper option if youre interested. The Insurance Outlet has made it so that I basically never think about my insurance because I just know Im in good hands. Thank you!!

We have been clients of The Insurance Outlet for over 10 years. The service has always been outstanding. Whenever we have had questions, Ryan has always provided answers to help us. We would highly recommend the Insurance Outlet for all your insurance needs. You will not be disappointed!

Ryan is so great to work with. He makes the process so seamless each year. He is always quick respond, and allows changes to be made without hesitation! Thanks to Ryan at the Insurance Outlet!

Whenever anyone mentions theyre looking for an insurance quote, I confidently send them to The Insurance Outlet. Ive had Chris and the team supply my insurance needs for many years. Not only are they quick to endorse new vehicles, theyre also quick to help get estimates when looking at new cars or considering an umbrella policy. We had a small fire in our finished basement about 3yrs ago and Chris was the first person I called (after 911 of course). He walked me through the next steps and frequently checked in on the status of our claim to assist wherever possible. At renewal, Chris often sends me a few options so I can make informed decisions. Its this level of personal attention that makes his agency top tier in my opinion.

We were shopping for a local insurance agent.We chose The Insurance Outlet and it was the right choice. They have been excellent, very professional, responsive and also very helpful.They also compared insurance quotes with us and provided us with the best value for a superior coverage.

I have been doing business with The Insurance Outlet for many years. Chris and his team are extremely professional and so responsive. Their service is top notch! I highly recommend them.

Great customer service! They are always efficient and friendly to communicate with.

The Insurance Outlet is the go to place to find quality service and genuine insurance agents. Ryan is responsive, professional and always searching for the best deals.

Insurance can be confusing. Chris and the rest of the crew at The Insurance Outlet make it easy to understand. They offer facts and personal recommendations that are always very helpful in making the right choice. Chris even produced a video for me explaining all my options and showing me exactly what certain changed would do to my policy and premiums. They even make it a point to review your policy every year before it renews, just to make sure you have the right product. Thank you for making one of life’s nuisances easy!

Ashley was a pleasure to work with. Good communications and attention to detail.

We have had years of great customer service with the Insurance Outlet in Laconia. They are knowledgeable and always do what’s best for the customers. They promptly answer any questions you have and are easy to get ahold of. Fast, friendly, professional service. I would recommend them to everyone!!

The Insurance Outlet is amazing to work with. Theyre incredibly responsive to all my needs. I bought a side by side on a weekend and Chris reached out to me within an hour verify coverage. Its great to have a local business to turn to for all of my insurance needs. Youve earned a customer for life based upon your rates, responsivenes and personal service. Thank you for caring more than an 800# ever would.

Its that personal touch thats missing in our digital world. Chris and his staff provide a service thats unparalleled. They have a remarkable talent for talking us though the many different levels and types of coverage in plain English. The Insurance Outlet makes it easy for our family to make important, informed decisions on the level of coverage we need and can afford.Chris takes care of his customers in ways that you just dont see anymore. I swear he drops whatever hes doing just to answer my calls and Im typically asking questions like Im thinking about getting a pool what does that do to my home owners policy? or Did my husband add my wedding bands to our policy yet? How much life insurance do I need? No matter what my reason for calling, he answers in his calm happy voice and puts me at ease. Chris gives better answers than Google! Give him a call and ask. Youll see.

Chris and the team at the Insurance Outlet are amazing! They respond quickly and professionally and I always felt safe and covered in every situation.

Tim came highly recommended to us and we couldnt be happier!! We were shopping around for quotes for our new pontoon and were in a state of total confusion until we contacted Tim. He was quick to respond, listened to our needs and concerns. Within a few hours Tim gave us a fantastic quote that not only was a great price it was simple to understand and didnt need legal interpretation haha. Truly a pleasure to do business with!

Chris and the TIO team are solid. The real-deal with attention to detail, support, holistic to your needs and remarkably responsive. Even in a recent snow storm accident, Chris assisted in my claim and support to secure me with a rental in short time, handled all questions and closed the gap on any uncertainties I was navigating. Lakes Regions finest in professionalism and mostly care.

I have had my auto insurance and homeowners insurance with The Insurance Outlet for over ten years. Chris always goes above and beyond to watch out for my best interest and has reached out to save money when available. They have always been easy to work with whenever I’ve needed them!

The Insurance Outlet has been a pleasure to deal with for all of our insurance needs. They are very responsive and provide a professional service that afforded us great quality and value.

Tim is great to work with and always answers our questions and requests with a quick and thorough reply. We asked for many changes and considered various scenarios and Tim was flexible and offered details for us to review without delay. We were happy to switch over many of our current plans with better pricing and now having one contact for these has been a blessing. We highly recommend!

With a big move from NC to NH underway, Ryan Phelps at The Insurance Outlet was able to expedite our home and auto policies within a few hours and it was greatly appreciated. Your customer service was wonderful as well as your follow up! Thank you Ryan!

I’ve had the pleasure of having Chris as my agent for many years. Between him and his team, I’ve never had an bad experience or issue with them not getting back to me quickly. They have always resolve any issues quickly I have had throughout the years. Chris himself has gone above and beyond on numerous occasions.

Chris has been our agent for many years. The Insurance Outlet has always been very professional. Our family recently added a new young driver. Chris was easily available to meet with us and explained everything to my son. I appreciate his time and willingness to teach my son about the process and all aspects of the coverage. We continue to be happy with our choice to do business with The Insurance Outlet.

Chris, Tim, and Ryan are a fantastic team of professionals. Insurance is a tricky business - we hope to never need to make a claim, but it happens. One minute you think youre having a bad day, and the next you think hey, that was easy. The team makes coverage easy to understand, and will personally walk you through a claim. Thats right - the people in your neighborhood, not an 800 number - PRICELESS. Plus, they shop your rates for you each year! Easiest recommendation ever. You wont regret giving them a call!

Chris did a fantastic job, with his helpfulness, professionalism, and making me feeling comfortable with my decision to change. I appreciate the fact hes quick to respond to any questions or concerns I had, and I love the fact that hes local!! Highly recommend anyone whose looking to call and ask questions.

Chris and the Insurance Outlet is an asset to my life! Chris has helped me numerous times with insurance for my business, as well as for my personal life. He is always prompt and on top of everything. If there is a question that I need answering he has been right there. He makes me and my business feel like we are an important member of his team. I do not know what I would do without him. If you are in need of help with anything insurance related then look no further. This is the place you want dealing with such intimate matters! I am a client for life!

I switch to Insurance Outlet years ago because my other agency couldnt keep an agent for very long and after asking for a re-quote for 1.5 years with no response I decided it was time to try something else. Tim has been great and earned all my business. Not only has he earned my business but I send customers his way whenever Im asked who I would recommend.

Chris McCarthy and his team at the Insurance Outlet provide top notch customer service and advice to their customers. Whenever our family has had a question about our policies the Insurance Outlet was always quick to respond. They always have provided us with exactly what we needed for coverage with the highest level of professionalism that you can expect.

Chris McCarthy and his team are amazing. They go above & beyond to find the right policies for our homes, cars, motorcycles and trailers. They continually monitor pricing and communicate any & all updates/changes to us promptly so we can make informed decisions. Any questions we have ever had are answered timely & fully. They also are an integral part of our community with their continued support helping others. It is a pleasure working with Chris and his team and are very happy to recommend their services to family & friends. Very Sincerely, Dawn & Richard Nesbitt-Taylor

In a world of mediocrity and minimal effort, I am so glad I found The Insurance Outlet. When a mold issue was found in attic of my home, the insurance company tried to reject the claim. Tim however knew the laws in New Hampshire and contacted the insurance company without my knowledge getting them to honor the claim. They have also shopped insurance for me in order to find the best rates come renewal time again without my prompting a rate shop. For these and other reasons The Insurance Outlet now handles all of my insurance needs home, auto and business! Keep up the GREAT service and youll have a customer for life. Thanks Paul

The Insurance Outlet is absolutely fantastic. Not only are they proactive when renewing policies but they do everything they can to insure (pun intended) you get the best price and policy for your needs. Tim Gerry is the best and I recommend everyone I know to use them.

The BEST customer service ever. I worked with Chris and he walked me through every step, and was there to answer all of my questions. I couldnt recommend them more!

Chris is great. Any time I had a question, wanted to switch my policy, or add or change something, Chris answered my email within minutes. Day or night, you know that he is available. I have referred several people to The Insurance Outlet because of the great service. Chris makes it so easy!

Chris was very quick to provide us a quote and find us the best possible match that would work for us. We requested a quote for both personal and business insurance. I was recommended to your Chris by two friends who had both gone through Chris at The Insurance Outlet. Thank you for all your help.

My teenage daughter joined our insurance and it went up over $1000 a year called Tim and he got me a new plan and a lower rate same coverage. And he told me it would take a few days it was done in 24 hours. They were amazing and helped me no problems

After meeting with Chris, my wife and I left the office feeling we had an agent on our side. Chris is an above and beyond agent. We highly recommend the Insurance Outlet.

Ive had my car and home insurance with The Insurance Outlet for 10 years. Chris always keeps an eye on my policies and is quick to make recommendations. He even met me at an accident once after hitting a deer not far from his office! I wouldnt go anywhere else for my insurance needs!

We have all our business insurance and all of our personal insurance with Tim Gerry at the Insurance Outlet, and I have never had such a positive experience with an insurance company or agent! From daily certificates to major claims, everything we need has been met with immediate and amazing service. We brought our business to the Insurance Outlet for the pricing and reputation and will never leave based on the service we have recieved. If I could give more than 5 stars I would.Frank & Erin Perkins, owners of Great Northern Cleaning

I was very impressed with Tim’s interest and the extra time and effort he made to get me the exact coverage I needed. In the grand scheme of things, my insurance needs are quite basic and I’m certainly a very small account for The Insurance Outlet. But the service I received as a new customer was just terrific. Thanks Tim!

Ive enjoyed having the peace of mind that Chris and his team at The Insurance Outlet have my back and are insuring that I am getting the best deal possible. Hes always been very communicative and clear, making it easy to understand.

The team at The Insurance Outlet have always been outstanding when it comes to our commercial insurance needs. They are attentive and knowledgeable when it comes to questions and requests we may have. Great company to work with!

I have used the insurance outlet for years for my car insurance needs. They always provide prompt quality service and help me find the best rates! Highly recommended.

I was referred to the Insurance Outlet by a friend who raved about Chris McCarthy and his customer service. I have not been disappointed. Chris and his team have excellent service and are always looking for the best coverage for the best price. I am not always the easiest customer to deal with, and the team at the Insurance outlet has always been responsive and fast when finding me new policies or adding coverage. They always give my choices and explain each option I have available to me. I have auto, home, and motorcycle coverage through this company. I would not go anywhere else for my insurance needs.

Tim at the Insurance Outlet has always been helpful and answered my emails in a very timely manner. He also always reviews my insurance before it’s coming up for renewal to find me the best rate and coverage! Using Docusign is also very easy, so I don’t have to go to the insurance outlet to sign any documents if I am signing up for a new policy.

Chris runs a first rate operation! His crew is very professional, prompt with their service and nice people. They also makes things very easy, as we all have busy lives. Chris writes our homeowners and auto policies. Chris shops for us and then presents his findings and recommendations. My wife and I trust him.

We love that any time we need something, our call or email is answered very quickly. During business hours, its almost immediate, outside of business hours we normally get a response too! We feel like Chris is always in our corner and makes sure that we are not only getting the best price, but getting the best coverage for our needs. An excellent example is when we started insuring our home that was built in 1901, he realized that while our old policy covered the assessed value of our home. If we had a total loss, we would never be able to rebuild what we have with the coverage. He found a policy that would cover the higher cost of the older details, while still keeping within our budget. Chris is a trusted advisor for all of our insurance needs. We recommend the insurance outlet whenever we get the chance.

Our family has multiple policies through the Insurance Outlet working directly with Chris McCarthy. He and his team have made each and every one of our interactions extremely convenient and efficient. We are grateful for the piece of mind we have knowing Chris and his team is looking out for our best interests.

Chris not only anticipated our needs but had everything ready for us. Exceptional Service at the Insurance Outlet.

I don’t have to worry about getting the best price or coverage. Some of the most knowledgeable people that get the answers to any questions!

I have been a customer of the Insurance Outlet since they opened there doors. Chris is amazing at what he does and is so helpful. He is always one step ahead of what needs to be done and gets the best deals every time. I have recommended him to many friends and colleagues and would do it again in a heart beat. If you are looking for an Insurance Agent this is the place to go!!

Ive been with The Insurance Outlet for a few years now and I couldnt be happier. Whether I call or email, Tim always responds quickly and takes the time to answer my questions. His knowledge of the policies he works with is obvious in his answers. The Insurance Outlet makes insurance easy and leaves me confident that Im protected. Thank you!!!

I was recommended to the insurance outlet by many people and Im glad I was. The staff not only is knowledgeable, personable, and genuine; but also freaking awesome. They saved me over a 100 dollars a month on what I was previously paying. They also check on the rates of other companies they sell for periodically to see if you are still getting the best deal. As a pro-sumer and a manager of a business this is the kind of best practice that I appreciate and will offer return business

Ive never had such good service from an insurance agent before. Chris, and the rest of his team, has always been prompt, professional, and thorough in any inquiries Ive made, whether for personal or business insurances. I happily recommend him to anyone I come across, and I have yet to get any negative feedback from any of those referrals! The Insurance Outlet WORKS for you!

I started using The Insurance Outlet last year and the experience has been great. Theyre extremely professional, friendly and best of all they have very competitive rates. I highly recommend The Insurance Outlet if youre trying to save $$ on your insurance for auto, home and much more.

Answered all questions with quick responses and offered great rates.

I worked with Chris McCarthy during my insurance inquiry. His attention to detail and prompt response made my life so much easier. To boot, after I opted to do business with The Insurance Outlet, I had numerous questions about my policy, transition from my old company etc; that I felt I was inundating his Inbox. He treated me like I was the most important person in the world and made me feel like my business was his top priority!I highly recommend Chris and the Insurance Outlet to anyone looking to save money on Car and Home Owners insurance. I saved over $800 making the change and couldnt be happier!

Im happy that any request or any changes that need to be made to my insurance policy is taken care right away and you are always available for any time I need help. Thank you very much Ryan Phelps

Amazing people! They are there for there customers at any time. Even on holiday weekends! Recommend this company to anyone looking to save money!

Chris is totally on the ball. Everything was taken care of promptly and correctly. Almost unheard of these days!

The Insurance Outlet is a 5 star company for your insurance needs! I currently have 4 policys with them, and theyre there for me when I need assistance in a prompt manner. One of the great features that they offer they can shop around multiple insurance companies to get you the best deal possible, and you dont have to do anything. The customer service is A++, once you switch this will be the last insurance company you will ever need because they have everything you could possible want.

Never received email quote after two calls to representative or a return phone call about inquiry

Ryan made it a really easy process and got the correct insurance right away. It was perfect service.

Ive been with The Insurance Outlet for a few years now and have always been immensely impressed with their attention to detail, their fast reponses, their positive and helpful attitudes, and so many more intangibles that make working with them such a pleasure. However, they exceeded my expectations even more when we had a house flood several months back. Throughout the insurance claim process, which can be long and complicated, we were relaxed as The Insurance Outlet walked us through each part of the process. We have had such a good experience with them that I feel like Im doing everyone a favor by recommending them! There are very few people in the business world as responsible and responsive as the guys at The Insurance Outlet. Definitely worth giving him a call if you need a home or auto quote.

We switched to The Insurance Outlet a year or so ago, Chris not only saved us money, but made me realize that our previous home insurance wasnt sufficient to replace our turn of the century house if we had a major loss. Every time I call, I get an answer almost immediately, I feel like I have put them through the wringer with three cars, a camper, utility trailer, house, boats, not to mention all the questions I ask. I even got an email today saying that we are approaching renewal of my policy and that Chris would review to make sure we are getting the most bang for our buck. In a world of huge conglomerates, it is nice to have a phone number and email adress that lead to a real person, that you see around town, Chris has won a customer for life!

Great 1:1 attention, quick responses to questions, honest and upfront; would recommend to everyone!

Chris and his staff are very professional and very well educated. Ive had a few minor hiccups in the past couple of months and theyve worked out smoothly and quickly thanks to Chris. Thanks for all the help!

The Insurance Outlet has always put my interests first....when my insurance was reviewed they realized that I would be better off changing companies and worked with the new company to make the change and also saved me money. Thank you Insurance Outlet!!!!

Thanks Chris for all that you do for my family. You stay right on top of are policys. Cut my bill in half.

The Insurance Outlet is genuinely the best insurance company we have ever done business with. We carry home, auto and commercial policies with Chris McCarthy and his team of professionals. We have been with Chris since 2005 and will continue to do business with The Insurance Outlet as our business grows. Chris took the time to visit our properties to really understand our needs for both residential and commercial coverages. The Insurance Outlet is one that we recommend to all of our friends and business associates and they have all called us to thank us for the referrals. Keep up the good work.Declan & Katie O ConnellDragonfly Yoga

Chris and The insurance outlet is always there for us always look for the best price, and I can always call with any questions!

Fast and curious service.

GREAT BUSINESS - SAVED ME THOUSANDS

Chris and Tim are professional, helpful and great to work with. I recommend The Insurance Outlet to all my friends and family.

Great guy great experience!

Great personal service! Wouldnt go anywhere else, Chris is outstanding

Chris always looks out for his clients