Love this dealership! They have one of the most knowledgeable and professional individuals working in the service department. Paul Ranker is not only one of the best technicians I’ve every seen in the business but one of the most professional and friendly mechanics I have ever come across. You would think that he designed and built these cars for fun that’s how passionate he is about his job. Even if I lived states away Paul is who I would want working on my car

If I could give 6 stars I would for sure! You need to stop by and see Keith and Stewart. I sent my best bud there and he came home with an awesome car and a great deal. Ron in finance is who you will want to meet next; he knows a thing or two about toys and how to take care of them.Thanks guys! You feel like family.

I can’t say enough positive things about BMW of KC South. I bought our X5 there because of price but I keep coming back because of the service department. Clinton Wong is much more than a service advisor/technician he is a knowledgeable car enthusiast that serves as an advocate for his clients. Clinton is great to work with, no high pressure related sales just good quality service every time. I’ve worked with others at BMW South but Clinton is the best.

1,500 miles from home and we needed service . From start to finish Norm and the BMW of Kansas City South team were phenomenal. They very clearly explained what needed to be done and distinguished the nice to have vs must be done to ensure safety and continued operation. They bent over backwards to minimize down time and had me back on the road in less than 24-hours. Perhaps just as impressive was the way everyone made me feel more as a member of a club vs. out of town visitor. Much thanks to all!

The entire buying experience was stress free. My salesperson was Keith Heedum. Keith knew the product from top to bottom. He was able to answer all of my questions. Overall, this was the best car buying experience I have ever had. I would highly recommend Keith to anyone considering a BMW purchase.

Lucas Reis helped me to get my new X3 on Sat. Great experience with Lucas and his team and its much better than I had expected. They have made the trade-in of my previous car super easy and provided competitive price for the new car. My car purchasing experience has never being better. Strongly recommend!

Norm is one of the best service advisors Ive ever had. Having lived in Boston and New York for so many years, its definitely a pleasant surprise being able to come across Norm.Norm is very knowledgeable about both BMWs and third-party warranties. This is important because it means he knows when and what to submit to claims - and it also means he wont charge you for what warranty will pay for.On top of that, hes very responsive, attentive, and professional. If you ever go to BMW KC South for service, I strongly recommend asking for Norm.

First time buying a car and came to the right place! I worked with Giuseppe and he was the most amazing person to work with. Everyone there was polite and willing to work with me on things. All in all, when you come here, you must go to Giuseppe, he will make sure youre treated like a real human being rather than just another sale.

To say I was apprehensive when I first walked into BMW of Kansas City South would be an understatement. Any big ticket money items give me anxiety, but I also had a preconceived notion about high end car dealerships. Orlando was down to earth, honest, and incredibly personable. Michael helped to assuage my anxiety about the purchase…walking through overall terms and rates. And Ron…was awesome. Incredibly personable, informative and knowledgeable about the whole process and about the cars themselves. All in all, the three that helped me completely reassured me that my decision was the right one, and my process went so incredibly smooth. Thank you so much and I am excited to be a part of the BMW family!!!

The dealership did a great job with a long distance sale of a luxury car with a trade in. The process was transparent, smooth, and prompt. It was probably the easiest car purchase we have ever done. Billy Roskosh followed up promptly and provided clear guidance, complete and clear information, and was willing to do some out of the box thinking when it was required. It was advantageous to work with a dealer that has such a large footprint across the country. And appreciated how much the dealer has done to adapt and reinvent online selling.

Thank you to Keith Heedum and the team at BMW Kansas City South! Car was in excellent condition upon my arrival and Keith spent time walking me through the various features, of which there are many! Coordinating with him and the rest of the team across state lines was relatively straightforward and made the pickup process that much more enjoyable, as we could focus on learning to and enjoying the drive! Keith also took the time not only to show me the different advanced features of the car but also provided concrete examples of when I would use the different features. I also didn’t feel overwhelmed by the amount of material - I am eager to return to the dealership to learn more about my new car! Excellent service all-around.

Pro: Overall great sales team. Made me feel comfortable and gave me decent value on trade-in.Cons: they really do push for you to buy their packages. Lengthy process, took all dayThank you to Lucas and Kevin for the good experience

When in KC, I’ve taken my BMWs to BMW KC South and worked with Clinton Wong as my service advisor for several years now. One car recently needed major work, and the decision to complete it was complex; Clinton was invaluable in this decision. Clinton has always been a consummate professional: knowledgeable, honest, transparent, and proactive in communicating. Moreover, his advice has always kept my interests front-and-center. I can’t recommend Clinton and BMW KC S highly enough.

Phenomenal customer service experience from the initial call to the test drive to the delivery. Lucas Reis and the rest of his team were excellent and more than willing to help. I highly recommend them!

My husband and I had a great experience from beginning to end. We were very pleased with the great customer service. Our sales associate Rashelle was very professional, and went above and beyond our expectations to ensure we received the highest quality of service. I would highly recommend BMW of Kansas City South to friends and family.

Had my M440i taken here today. Excellent service. Super fast and super friendly. I worked with Clinton; Top notch dude. He was very understanding and exceeded my expectations. He, and BMW of KC South, went above & beyond. I have decided I’m no longer taking my car to get serviced with BMW of Topeka. BMW KC South seems far superior.

Sterling Williams was terrific. He was able to answer all of our questions and knew everything about the vehicle we purchased. I highly recommend asking for him to assist with your BMW experience.

We didnt buy our car from this location due to a price that we werent comfortable with, but we do have all of our service done with them. When you go in to the service department, ask for John Strode! Hes never led us wrong, and is upfront about anything that could/may happen. Hopefully this review help, and be sure to give it a like if it did!

John Strode went above and beyond great customer service in helping us with problem while traveling through town. He cared about making sure we were quickly taken care of and made what could have easily been a difficult situation a positive experience.

They were wonderful to help get my son back on the road. He was traveling across the country alone and his car broke down outside of KC. They were so kind to fit him in and get him back on the road quickly. Ashley was so accommodating and I believe the other ladys name was Maddy? So kind and helpful to a worried mom! Definitely recommend them for all your service needs!

We had a great experience! Rashell was kind, patient, thorough and helped us get a great preowned car for our daughter. The shop helped answer questions and was very informative! We will definitely be back. Everyone was great! Thanks for an amazing 1st car purchase for my daughter!

Love this place! Paullie Ranker was so professional, courteous and knowledgeable! I will definitely be coming back to him with all of my automotive needs! Highly recommend!

There was an issue with my break and I took it in right away. Unfortunately the parts will take time and the worst part is they don’t have a loaner.Pauli did a threat job rushing out the parts and had my car done, ready to go in 3 less days!I was very impressed on the speed and efficiency as Pauli kept in touch with me to make sure everything is ok.

Our service experience with our advisor John Strode was excellent. The service department made scheduling easy and kept us informed and updated about our upcoming appointment. They were able to quickly diagnose and make necessary repairs that another dealership could not, and kept us updated throughout the entire process.

Great experience with Giuseppe and Michael from the first visit through delivery. This is a first class dealership that knows how to handle selling higher end vehicles. Very straight forward, no BS. I highly recommend this dealership after having bought several vehicles from the local competitor over the years. Ask specifically for Giuseppe, aka Juice.

A great experience from start to finish. After an exhaustive search, found the perfect 750i Xdrive at this dealership. But I live in Nashville, TN and was nervous about buying a car sight unseen. Giuseppe was great to work with - did multiple FaceTime sessions of the car, answered all my questions and was very patient. I flew in, he picked me up from the airport, got me a coffee and had everything ready to go. No pressure, no surprises, and great service. This was the way buying a car is supposed to be.

BMW of Kansas City South is a great dealership. I fully trust my vehicle in their hands and feel as though they are genuinely trying to help me have the best experience with my vehicles.

Woke up to a Hole in my new X3 M40i’s tire. Called BMW of Kansas City South and they got me in immediately! Clinton Wong helped me every step of the way and made sure I was in and out as soon as possible! Couldn’t have had a better experience!

The people at this dealership are wonderful! They go above and beyond for your business. My sales person was Rashell Baker. She was very helpful and patient with me making my decision on finding the right car. Would recommend her for your next car purchase. I luv my new BMW.

Had a great experience at this store. From the salesmen, Orlando Ramos and Marco, to the Sales Managers, Michael Matson and Stuart, I was treated very well. Very attentive to my questions, always answered the phone when I called, and gave me a great deal on the BMW I purchased. Will definately be back and already have a friend thats going to reach out to them to purchase a BMW as a result of my experience there.

I was very pleased with the service I received from Marco at Hendrick BMW. He was very patient and reassuring, because I really didnt know what I wanted. Everyone there worked with me and got me something that I was pleased with.

As always, my service advisor John Strode took stellar care of my vehicle and me. He always makes sure my car is running like new when it leaves the shop. I personally wouldnt go to any other service advisor. Thanks John!

My experience with BMW of Kansas city South was Outstanding from the first day I contacted them they were helpful . I was on line they had a Salesman call me about the vehicle I was looking for. From the time I arrived at the Dealership I was treated like family . The Salesman assisted me alone with others throughout the sale . I have purchased many vehicles in my life but never had a better experience doing so . Thank you Gentlemen , special thanks to Billy you are a true gentleman .

Billy Roskosh was very helpful and I enjoyed working with him. My wife and I have purchased 5 vehicles through Hendrick Automotive group now and Hendrick BMW met all expectations. We have primarily had Lexus vehicles, but purchasing from Hendrick BMW was the same great experience we have come to know from Hendrick Group. My first BMW and there was no pressure from Billy. We purchased a used BMW but I anticipate being back in a few years to work with Hendrick BMW again.

Great experience start to finish. Keith helped streamline the process. Do expect the final paperwork and keys to take a long time. My experience for a simple cash purchase with no financing and an appointment took me almost an hour and a half to complete. The car and the sales team were great.

Clinton Wong and the Service Team have always been great to work with on all service related items Ive scheduled. Their attention to detail, honesty and pricing are all 5-star.

First time buying a BMW. Great experience overall. Guiseppe Baldin made the transaction easy, smooth, and fast. Great tutorial on the BMW I bought my son. He explained all the details on how to operate everything in and out of the car. Guiseppe Baldin was very professional and courteous. A lot of knowledge about BMW. Answered all the questions I had. My son loves the car and it looks great in my driveway. Definitely recommend this dealer and Mr. Baldin for a great buyer experience.

Fantastic experience here for standard maintenance. Definitely a superior level of premier service & professional communication. John Strode did an incredible job from start to finish. Couldn’t ask for anything better.

Polite and knowledgeable personnel helped with our car being serviced on Saturday. We were there less than 45 minutes and kept well informed. Switched to BMW South from Baron due to less hassle and more helpful people. Definitely recommend.

This was my first time purchasing a new car and couldnt be happier with the process! Everyone at BMW of Kansas City South made the process smooth and comfortable. I worked with Lucas and Ron to find the right car at the right price. Its been a few weeks since I got the car and still feel like it was the best decision!

My husband and I recently purchased a BMW X5 2022 and we lucked into getting Giuseppe Baldin as the sales concierge!!! He is AMAZING to work with and sooooooo patient. He is very detailed oriented!!! Another nice factor about him is that he kept us in the loop of where our car was in the process of building it. BMW of Kansas City South ( Hendrick ) is a very comfortable and classy establishment. There is a presence of genuine warmth and kindness from the minute you walk in the door and are greeted by the receptionist. Everyone is eager to help you. This by far is the dealership of my choice. I’m totally hooked on BMW’s and will have one forever. So Giuseppe Baldin , Michael and Kevin……. Keep up the good work!!! You really do make a difference.

Todays post is about my recent interactions with Tyler Johnson at the BMW of Kansas City Souths service department. In todays world, far too many people are quick to complain, yet forget to praise. Tyler deserves much praise.I dont consider myself to be an easy customer, I tend to research and try to understand whats going on before I make service appointments. And I can be that shade tree mechanic everyone in service rolls their eyes at. That didnt happen at your dealership.Both when dropping off my vehicle, and picking it up, Tyler took the time to come out of the shop and explain to me the inner workings of computer updates, coding BMWs, and convertible top motors. He took his time in his explanations, actively listened to what I had to say, and gently pointed out that each car can work differently even if the Internet says they should all operate the same.I never got the impression that he had somewhere better to be. He was actively concerned with answering all of my questions. And he ensured that my experience at BMW of South Kansas City was excellent.

My first visit went smooth. The service team was great! They even took me out in the shop to show me where some incorrect tires sizes being mounted had rubbed my front struts. I definitely will be back for future service.

I went to BMW of Kansas city South and met miss Rashell Baker who was very helpful in getting me in to a new car. Everything I needed to know was answer. She knows her job.

Clinton was superb to deal with. He’s highly knowledgeable, professional, and pleasant. Quoted an accurate price of the parts and labor and super efficient getting everything done.

Thank you to Josh for the car buying easy and pleasurable. We appreciated all the help finding the perfect for Katie.

I had a GREAT experience with Josh Armenta at BMW KC South. He was very thorough, professional, and patient. The dealership offered me a solid deal for my trade-in, and they had the car in stock that I wanted. I have worked with other BMW dealerships in the past, but this dealership is by far superior and I will be a repeat customer going forward!

Clinton Wong took great care of me. Topped off oil (and other fluids), but did a check up and found a couple places where oil seepage is taking place. Re-scheduling to get that taken care of!

Always a great experience when my vehicle needs service. Yes, BMW repairs tend to be expensive, but they do quality work. Clinton Wong does a great job. I appreciate everything he does for his customers.

I have worked with Keith Heedum to lease my last 2 BMW x3s. He did a great job identifying options that aligned with what I was looking for. He responded quickly & thoroughly to questions. He even had paperwork hand delivered to me when I was unable to get to the dealership in a time sensitive situation. I greatly appreciated his creative approach and support.

Extremely pleased with the service I received from BMW of Kansas City South (specifically John Strode) after having to move on from another dealership that was constantly making mistakes and could never give me a straight answer. My corrective maintenance and safety recall were completed as estimated and on time with a very nice, complimentary loaner. I will definitely be back next time.Update 9-24-21 Ive been back two times: once for scheduled maintenance and once for warranty service. BMW of Kansas City South has delivered both times, no surprises on cost or duration. The job is done right every time Ive had my car in. Thank you John Strode for restoring my faith in BMW.

I recently visited Hendrick BMW KC South, looking to trade my BMW sedan for an SUV. Rashell Baker was very friendly and helpful, showing me the options available at the dealership. She and her manager were open and fair with me regarding the trade in value they gave my car as well as the total pricing for the transaction. I will definitely visit them again when looking for a vehicle.

Orlando Ramos did a fine job helping us locate and buy a new 330 ix. We were up against a deadline to receive factory incentives and he made sure we met the deadline. We would definitely recommend Orlando.

Mrs. Baker Helped us on Monday with our purchase of a New Car. She was the only sales person to recognize we needed assistance. From the 1st interaction i could tell she was professional and REALLY nice. She helped us all the way through and went the extra mile , helping us get our old vehicle home. She is a big asset to your dealership, and BMWCharles and Joy

Rashell Baker was amazing! We were not expecting to buy anything but she was so helpful and accommodating that we couldn’t resist! They took our trade in for a great price and got everything done in such a timely manner! Highly recommend BMW of Kansas City South!!

Paullie Ranker is my regular service representative. As usual he delivers personalized care and concern. He keeps me adequately informed of repair process and subsequent findings. I would highly recommend him as your service representative if you use BMW South Kansas City.

My recent visit for maintenance on my BMW was exceptional service. I needed new brakes and I decided to have my car detailed while it was there. John did a great job making sure I had the best deal and my car was cleaned thoroughly inside and out!

From the scheduling to greeting me to the waiting area, everything was super smooth and everyone there is really nice. Clinton Wong set my expectations about how long it would take and they met those expectations. I’ll definitely return here next time I need service.

I had a great experience with Rashell Baker at BMW KC South. She was very thorough, professional, and patient. The dealership offered me a solid deal for my Lexus RX350 trade-in, and they had a used 2018 X3 M40i on the lot that was certified by BMW. Rashell was awesome to work with and has followed up with me on several occasions to see how the car is and if I was still happy. The X3 M40i is a great looking SUV and is so much fun to drive! Highly recommend Rashell for your next vehicle purchase!

We have had our BMW for almost 4 years. Our Service Manager, Paul Rankin, has been excellent. He is always a phone or text away, sets appointments that are convenient for our schedule, lets us know if the plans change, and keeps our car going great! I would definitely recommend.

Great experience working with Ted Lindner and the team at BMW of KC South. Thanks for the help and making the buying process super easy, welcoming and fun. Definitely recommend Ted and the team.

I used to be Baron customer as I have had 4 BMWs over the years, however, I have switched over to BMW Kansas City South. I will never go back to Baron due to the logistics of their service center, fair customer service and lack of a loner car when you request one. John has been my service advisor and he is very professional and efficient. He provided a timely update on my car and made sure everything was to my satisfaction. The service attendant sends me a video of what has been done to my car which is something Baron never did. So I HIGHLY recommend BMW of KC South and John for his excellent customer service!Denise Culver BSN RN SCRN CEN TCRN CNRN

The staff there was very accommodating in getting my car serviced and making sure that the emissions light that came on was not going to cause me any problems. John Strode my consultant was very kind in keeping me informed of the the work that needed to be done. I was in a bit of a crunch time wise for my pickup and he went above and beyond to get my car to me on time. I really appreciated that.

Wow! My service experience was phenomenal. My service advisor John Strode really went above and beyond to make sure my vehicle was taken care of and made sure we were informed and up to date every step of the way. I’m truly grateful for these guys they truly stand behind everything they do. I can spend $1,000 dollars here knowing my car was very well taken care of by a Hendrick dealership. Thanks John!

Greeted professionally, met Giuseppe Baldin who took time to talk about what I had come in for, an EV but still took the time to give test drive to beat all test drives. I just the Tesla dealer how anything like that when I bought my Tesla. Ask for Giuseppe you won’t be disappointed.

Ive been a BMW owner for 6 years now (2 leased vehicles) and my experience with BMW of KC South has certainly been the best so far! The transition from leasing to buying was seamless, the staff couldnt have been any nicer or easier to work with. Special shout out to Giuseppe, Michael, and John Strode in service. We are lucky to have another option in the Kansas City area!!

Clinton Wong is the best service adviser EVER. Class act. Does what he says with great follow through. Always a pleasure to work with him.

I had an AMAZING experience here the dealership. Guisseppe and everyone in the dealership were very kind and made sure my wife and I were very well taken care of! They helped my financing be the most optimal and got me the car of my dreams! (BMW M2 Competition) Do not go to any other dealership in KC!! Go here and ask for G or juice!! You will not regret your service or vehicle 🙏🏾

Rashell is fabulous and made my experience buying from BMW of KC South amazing. Not only did she find the exact X5 I was looking for she was also a huge help during the buying process. I would recommend BMW of KC South to anyone car shopping. Ask for Rashell you won’t be disappointed!!

A big thank you for a great shopping experience. Sterling Williams helped me with my purchase of a used Silverado. What a great guy. If he keeps treating people the way he did me, he will definitely go far in the automotive business. Hes truly a great representative of the Hendrick BMW south KC dealership.

I would like to thank Paul Ranker for all the help he provides when I bring my car in for service. Paul is always ready to help in anyway he can and always so patient with me. Thanks, Charline

This is the first time i purchased a vehicle remotely and it went smooth as glass thanks to the great coordination with Rashell Baker and her team. I would highly recommend this dealership if you are interested in purchasing a vehicle.

Giuseppe Baldin helped me find the BMW I wanted. He listened to me and my ideas. I was able to obtain the car that I wanted. I was a very satisfied customer with Giuseppe’s help.

John strode was very helpful and guided me through my car service. Thank you

I have been coming to this dealership for many years and Clinton is my service advisor and he is so organized and helpful. He is a straight shooter and does not beat around the bush. I really trust him and everyone in the service department. I will continue to have my BMW serviced here.

Marco is the man to go to! He provided exceptional customer service and was able to answer all of our questions which made selecting the right car a breeze. No doubt that we would consider BMW South Kansas City again for our next purchase.

I am a repeat customer at BMW South and have enjoyed my experience each time! They are thorough in the service and explanation of what has been done. I especially appreciate how easy it is to make appointments and get loaner vehicles when necessary. My service advisor, Clinton Wong, provides exceptional service as well!! Thank you to the Service Team at BMW South for taking care of me and my car!!

We drove a Lexus RX for the past 8 years. We decided on the BMW X5 due to increased storage and much better acceleration. We ordered the car with the colors & options we preferred and we were able to follow the progress on BMW’s web site. Unfortunately, some minor items were unavailable due to the chip shortage, but the dealership adjusted the price without me asking. Due to the chip shortage, the value of our Lexus actually increased during the production time and BMW Kansas City South matched another dealership’s written trade in offer on the Lexus.Giuseppe Baldin was fantastic! He answered all our questions along the way and spent time going over the car with us, even after normal business hours. With help from the dealership, we were able to register the X5 in Florida saving on sales tax. Overall a great experience and a great car!

I recently took in my BMW 228i for service. I worked with Norm Michael. He was fantastic! Generally speaking, I do not trust dealership service departments because I always worry that they are going to tell me something needs to be replaced that actually does not need replacement. I did not feel that way with Norm. He was 100% transparent about what he recommended and why. I trusted him completely and I am so glad I did. I had come to not love my BMW and it turns out that part of the problem was that my wheels were bent and I needed new tires. There was also an interior tear that I did not think could be fixed. Norm got it fixed for me! I was blown away with how different my car drove after I picked it up. I love my car again! Thanks Norm and BMW of KC South!

You should buy a car from Rashell Baker! She made the car-buying experience a dream! She understood my requirements fully, and exceeded any expectations I had about the process of buying a car! There are not enough words to describe how easy she made everything! With kindness and grace at every step, I knew I was in good hands and making the right decision. 10/10 day!!

The salesman and sales manager were very good in directing me through the test drive and the instruments and appointments on the X3 hybrid I was interested in. They were also very knowledgable in answering my various questions. The negotiation of the purchase price also went fairly smoothly. However, among the half dozen people I ended up working with finally, there were some communication problems in getting that information correct. Also, there was a screw up in handling the financing and in getting the correct information about my credit report.

My husband purchased a SUV from BMW KC South. His Customer Service Representatives name is Rashell Baker. She was friendly, very knowledgeable about the vehicle, and accommodating. She even brought his new purchase to our home and drove his trade-in back to the dealership!I highly recommend Rashell if you are interested in buying a BMW. She made us feel like family and ensured we had all of our questions answered. We have never had a better customer service experience when buying a car. If we could give her 10 stars, we would!

My wife purchased a 2021 X6 M50i and the experienced did not start out well with our initial salesperson. We were about to go with a different dealer until Ms. Rashell Baker became our salesperson. Her personality, right spirit, product knowledge, professionalism, people skills, dedication & commitment to customer service are worthy of emulation. Our car was a factory build, and Ms. Baker kept us informed throughout the process and what to expect at each stage. Rashell was honest throughout, down to earth, not pretentious, and we feel she brought integrity back to the occupation of Car Sales. We will most definitely purchase again and service at this dealership, specifically because of our experience with Rachell Baker. She is one of the good ones, and made a real human connection with my wife and me. If you want to be more than a credit score or customer number, and want great customer service and a positive experience, I enthusiastically recommend Rashell Baker and BMW of Kansas City South. Awesome Job Rashell.

Even though I bought my BMW from Carvana, BMW of Kansas City South has treated me like I bought it there. Highly recommendNorm Michael who works in service has been amazing and gets my car in and out of the shop quickly.

Be careful who get as advisor . get Norm if you can .

Keith Heedum was so kind and helpful even when I was just turning in a lease. He wasnt making a sale, but still went the extra mile to assist me with every question I had in the process! When I purchase or lease another car, Keith has my business in Kansas City 100 percent!

Continue to love BMW of Kansas City South. Had a new service advisor Paullie Ranker… he was great! Helped me get the extended service contract turned back on for my X5, shared an electronic vehicle expecting with video and was so pleasant and easy to work with. Side note the BMW waiting area and Cafe also make it easy to wait while they work on your car. Highly recomend this store… best in the KC area for sure.

The service here never fails, I was fortunate enough to have the assistance of both Giuseppe & Sterling today. After the valve stem broke off of my wheel leaving me with a flat, Giuseppe & Sterling both took the time out of their busy schedule to come pick up my wheel and myself, take it to the dealership to then have one of the trained BMW service advisors (Paullie Ranker) replace the valve stem and inspect the tire for any other potential damage. Then took me back to my car and replaced the wheel for me! I truly couldnt appreciate the service provided by all three of these amazing staff members of Hendrick BMW of Kansas City South anymore.

I had such a great experience here last week! Blake, the salesman, was really personable, friendly and knowledgeable. I really appreciated how comfortable he helped me feel through the whole process. Jeff and Reggie in finance were very thorough in explaining to me the documents and figures. I was so excited to find the exact car I was looking for here, and they did such a great job of making it mine!

Great experience buying my new car! Giuseppe was a great salesperson!! Happy to answer all my questions regarding my new car and great following up the next day with additional questions.

Sooo incredibly thorough and competent! I received a link to a video of the inspection of the car! The technician explained everything and made some great recommendations for things to keep an eye on (i.e. new tires in the future). The advisor kept me up to date via text message. Love this place! Will definitely use them for all future service needed!

I always enjoy taking my car to BMW KC South for service. Clinton Wong always takes care of me and provides great service

I love this dealership! Every single employee cares about your experience and makes sure you are being taken care of. Paullie Ranker set me up with a great loaner car and kept me informed throughout the day on the progress on my car. Highly recommend.

I would recommend the service department at this dealership because of the service I was given from Matt and Norm. I would not EVER recommend BMW after my experience. Our daughters 2013 BMW X3 with a N20 engine was locked up because of the timing chain issue that all of these vehicles have. We literally had the car less than 6 months when the engine lost all power. This vehicle is actually part of a class action lawsuit which you would think BMW would step up and take care of their customers....well that was and is not the case. Under the class action lawsuit the vehicle qualified for BMW to pay 40% of the new engine and I had to pay 60% ($6,875). Let me also add that this car literally had to sit until the settlement details got worked out so for like 5 months we have been without a vehicle because of the faulty timing chain. I rated this dealership 5 stars because the service provided by the employees that work here. A lot of times people don’t realize the surveys and reviews reflect on the employees that work in the local office and impact them. My issue had nothing to do with them. As soon as they were told that BMW was going to good will 40% of the engine they got my vehicle done in less than 4 days. I am thankful for Matt’s sense or urgency and patience with dealing with this nightmare. I know he was limited by what he could do to help. It is just a shame that BMW does not care about their customers and making sure that they do the right thing. It happens you make a bad product....in this case the timing chain on several BMW’s so step up and fix the problem abs take care of your customers. This class action lawsuit had several loopholes that favors BMW not the customer. I know that I will never own another BMW not will I ever recommend one to anyone.

I want to express my appreciation for Giuseppe Baldin who has been a tremendous resource to my husband and I as we learn about our new car. After several calls and follow-ups in person, weve found him patient and extremely knowledgeable. He represents the brand well and is certainly our go-to for tech questions and thorough explanations of the awesome bells and whistles of our new car. THANK YOU!!

Came to the dealer for a used Acura MDX which had a very competitive price. Rep. Giuseppe Baldin met with us and there was no sale push from him, just good detailed info on the vehicle. Like he is the one to purchase the vehicle, very knowledgeable of the car. No pain to agree on a final sale price, no math game played on financing. Be prepared to sit through a presentation of extended warranty session with the financial officer. Final words, will come back if need another vehicle.

I just leased a 2021 M440i xdrive and would like to share may experience. My salesman, Billy, helped navigate through the lease process from start to finish. Ron in finance did a great job explaining the ins and outs of the lease as well as tagging the car and taxes. Really enjoyed Blakes enthusiasm as he explained the tech features of my new car. The efforts and expertise of these 3 professionals made for a smooth and pleasant experience.

Giuseppe was our rep for this visit. Great car dealer experience. Fun test drive.

I had a very positive experience leasing my vehicle at BMW of Kansas City South. My salesperson, Kevin Bednar, was super responsive but not pushy and won my business from out of state with consistent, timely communication and feedback. Look forward to working with the KC South team going forward. Well done!

John S. in the Service department was absolutely awesome to work with. He kept me well informed and made the process super easy. Would happily recommend!