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MicroTech Solutions Jacksonville
11235 St Johns Industrial Pkwy N #5, Jacksonville, FL 32246, United States
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Ka
Review №1

Jasmine showed up ready to work. She was thorough, kept me in the loop about everything she was doing. And made me feel at peace that she was going to make sure everything was clean, dry, and treated so we would have no further issues. She was friendly and professional and I would request her again if I ever had another issue like this!

De
Review №2

Today had home inspected for moisture in wall . The inspector was Jasmine and was very impressed with how thorough she did the inspection! She arrived with a big smile and showed compassion for my concern! Good news no moisture! Thanks Brian with Lenore for immediately sending Micro Tech Solutions to start the process of evaluating my Stucco issue Pamela Broussard

Sh
Review №3

Jasmin showed up with a great attitude, even though it was the middle of the night and stayed until the wee hours of the morning to clean up a leak in my brand new home. She gave me clear instructions on how to let the equipment run to complete the drying out process. Her smile was infectious and made me feel better during such trying circumstances. She returned when she said she would to professionally tidy up and remove the equipment. A total 5 stars to her and MicroTech!

Ka
Review №4

I had some issues with an older house that I bought and was connected to Microtech through my insurance company. I worked very closely with Michael, Brian and Dee throughout the restoration process and I cannot say enough nice things about this company and their employees. Professional, thoughtful, honest and understanding are only SOME of the words to descriptions that I have for them. AMAZING!!!

Be
Review №5

These guys were contracted by my insurance company to do demolishion on my home after hurricane Michael. They were super honest and straight forward. No issues with workers trashing or stealing my stuff (which is a big concern in a situation like Michael). They were also timely considering the circumstances. I was most impressed with a guy named Mason. He was super helpful and very informative. He gave me some very useful advice when it was time for me to find a new contractor to take over the rebuild of my home.

Ch
Review №6

Thanks to Brian at Micro Tech for helping me getting my camper dried out on short notice after some serious issues with leaks. Ive known Brian for years and he is one of the most positive and supportive people I know and he stepped up for me when I was distressed over this and put me at ease. I also appreciate his wealth of knowledge regarding my house and questions I have from time to time and I know he will always steer me in the right direction and help me make educated choices. I highly recommend Micro Tech for any issues related to water damage and repairs for your home, or in my case, my camper.

Ma
Review №7

I recommended MicroTech Solutions to a friend of mine whos home was severely flooded during Hurrican Irma. He informed me that they sent a team to his home about an hour after he called in order to assess the extent of damages and then promptly arrived the next morning to begin the long tedious job of cleaning the home. I will refer MicroTech Solutions again without hesitation. Thanks for taking great care of my friend, Brian!

Ka
Review №8

Jasmine and team were thorough and professional. I highly recommend them.

Ka
Review №9

Home renovations can be messy & a huge pain to clean if you dont have the right tools or knowledge. We called Microtech for clean up & Im so glad we did! Jazmine & team did such an AMAZING job. Wish i could give more stars, Highly recommend.

Be
Review №10

Now this is what I’m talking about! Customer Service to the MAX!! Jasmine was amazing at her job, called ahead of time to let me know she’s on the way...right on time I must add! Thanks so much for the great job!

CB
Review №11

I had an issue a few years ago after some workers left my washing machine unattached to the pipe. As a result, when I ran a load of laundry water flooded my kitchen and hardwood floors. Microtech was at my condo within 30 minutes, cleaned up thoroughly and today those hardwood floors are still good as new. Not only did the rep come out, but the owner did as well. I cant say enough good things about my exp with them, and highly recommend them.

Ka
Review №12

MicroTech did an awesome job with the remediation in my bedroom closet. Thanks to Carlton sepecifically, he was very informative and went above and beyond to make sure I had peace of mind about the mold in our home. I would highly recommend MicroTech.

al
Review №13

Great experience with this company yesterday! They sent a tech out in just a few hours (my issue was not urgent) and the tech was super knowledgable and kind. Gave me some great advice that saved me a ton of money. Will definitely use this company again if I have any more issues! Highly recommend

An
Review №14

I had category 3 water back up because of a broken pipe in my new house and it subsequently flooded my first floor. After contacting these professionals requesting emergency services, I was quickly graced with Jasmines presence and expertise. She called ahead, arrived in a timely manner, and got straight to work. She was here for approximately 6 hours and diligently and tirelessly worked the entire time. She was courteous, knowledgeable, and skilled in this line of work. Without her help, we would have had much bigger issues. She thoroughly cleaned everything, removed baseboards, and set up drying equipment (which is currently running now!). I highly recommend this company! The front office staff and Jasmine are excellent!

Al
Review №15

Jasmine and her partner did excellent job with repair. So grateful to have you as our technician.

Am
Review №16

Brian and his team are so amazing! Very professional and they are very knowledgeable and proficient in their line of work. I highly recommend them without any hesitation. You will only be disappointed if you DONT choose them.

Ch
Review №17

Excellent service!!!! Mason is absolutely wonderful. Dont hesitate to call them and try them out.

Jo
Review №18

I am writing to provide my grateful “Thank You” for your expedient and excellent support in handling a major problem in my home. The flooring tile and concrete had to be removed, sewer pipe required fixing, and the tile and concrete was then replaced. The professionalism and kindness of the two gentlemen who completed the successful project was truly appreciated. Thank you again for your outstanding service.

ch
Review №19

This company rocks. So helpful and informative. Especially the wonderful Mason who helped me through the process and was so great about answering all my questions.

Pe
Review №20

MicroTech team...Jasmine & Cory, were very professional. They solved the “funky” in my bath. I would recommend them. Thanks.

V
Review №21

We hard extensive water damage in our rental property. We used this company for the water mitigation and property restoration. Everyone we dealt with at this company was professional and they got the job done. It was very important because we live out of state. We would definitely use Microtech again.

ry
Review №22

Alex was great. He was on call the entire time and called me back whenever I had questions. Their guys were fast and efficient. I highly recommend.

Ja
Review №23

Fantastic company. They do what they say, show up, excellent service. Mason was professional, attention to detail, cant say enough about this company.

Ja
Review №24

I have been working with Carlton, and he has been so hopeful as well as informative. He has ensured me that he was taking the appropriate actions to remedy my situation.

Ja
Review №25

Best cleaning services! Would highly recommend. An amazing job done.

Ca
Review №26

Microtechs services for my recent project were simply the best. They were extremely professional, organized, courteous. They went above and beyond for my family and I. I would definitely recommend them to anyone needing their services.

Le
Review №27

The water hose to my ice maker flooded my house in May. A neighbor gave me Mico Techs #. Said she had a similar situation and they provided great service. Well she was right! Mason and his team were Incredible!! Everything was dried out in a weekend! Mason came by every day, answered his phone personally every time I called! Very rarely does a company provide caring, personal, high quality service like MicroTech did for me...great job!!! Thank you!!

Ke
Review №28

Problem solved! There is nothing better than that. Brian and his Microtech crew responded quickly and cleaned up water damage at my parents home, not once, but twice in less than a 12 month period. The Microtech team made working with the insurance company a breeze. If you have to have a problem solved, you want it to be with a company that truly cares for the people with the problem. Thank you Brian and Team Microtech!

Me
Review №29

We recently found water damage and mold as a result of a shower not being installed correctly in our home. Mason came out and looked at the area we were concerned about and scheduled a technician for the following business day. The technician that came was MJ and he as so professional and neat. He wore covers for his shoes while in my home. Dry wall had to be removed, but other than the piece of the wall missing you could not tell. He did an awesome job containing the dust and mess that comes along with removing dry wall. He explained the process to me and how he planned to treat the mold. By far one of the best technicians/home repair professional I have encountered. If the need arrises I will definitely use this company again. Excellent service and they made an unpleasant situation as pleasant as possible!

Te
Review №30

Thank you for the fast service and the relief of knowing we can travel with peace of mind.Carlton was professional,courteous and knowledgeable, took the time to explain everything.

Do
Review №31

Carlton did an excellent job. Communication was always there. Recommend A+. Saved the sale of the house.

Ke
Review №32

I recently discovered some water damage on the bottom of the siding of my home. I also noticed what looked like mold growing on the siding itself and noticed some questionable areas. Understanding that I could only see whats on the surface, I thought Id call the crew at MicroTech to come out and assess my situation further to insure I didnt have a larger problem under the siding.Microtech had a technician come out the troubled spot and surrounding areas for mold and water damage. The tech was professional and was very helpful to share information and answer my questions.After the inspection I received an extensive report which included the findings of the inspection, the sources of the damage and the recommendations to fix the problems.The owner of the company called me to personally review the report with me and explain the process of how I could coordinate moving forward with getting the situation under control.I highly recommend Microtech and their team for anyone needing assistance with mold or water damage problems.Thanks Microtech for your stellar service!

As
Review №33

Microtech showed up on time and were courteous and professional. They were informative, knowledgeable and I would definitely recommend them to any of my friends.

Ei
Review №34

I have used Microtech on several occassions. Being in the real estate industry, I often have sellers that need repairs to their home that have to be completed by a licensed contractor. Microtech has always been prompt with their estimates, jobs are priced fairly and they quality of their work is terrific. The employees that are sent to the jobs are always courteous and understand that they are in someone elses home. They are good about letting you know when they will show up and when the job will be completed. I highly recommend Microtech for plumbing leaks, roof leaks, storm damage and any consequential repairs.

St
Review №35

Charles with MicroTech was brilliant! Both technicians were so kind, knowledgeable and helpful!!!

Ci
Review №36

Two weeks ago, an investigation was being completed by one of our technicians. While in the attic, a pipe burst allowing water to rush into the home. This home was newly remodeled with homeowners who had not even finished moving in. After stopping the water with the main valve, it was evident that a large amount of water was able to flow out of the pipe and into the customer’s home. This customer was irate, scared, and very concerned about her new home. We called MicroTech to come out immediately. Within the hour, the MicroTech technician was there. He was courteous, knowledgeable, and was able to help give peace of mind to the home owner. He wore protective booties for his feet, laid out paper along the newly refinished floors, and immediately began working. He was meticulous and careful while he began his craft. Days later, the home had dried. MicroTech re-cleaned the carpets and began their report. We received a detailed report and news of a very small amount of repair work needed. Without MicroTech, I’m not sure how bad the home could have been damaged.MicroTech did an amazing job. From clean and professional to efficient and responsive, MicroTech saved me and my team that day.Thank you for a job well done, and for all of our future jobs as well.

Ry
Review №37

We had a pipe burst Friday afternoon and nearly the whole house flooded. Mason from MicroTech showed up Friday evening and worked through the night to remove all the damaged flooring and install fans to dry out our foundation and walls. Mason came back all weekend to check on the fans and moisture level. He also called up with updates. Some mold and prior water damage was found and they were prompt to take care of those issues as well. Chance came out to create an estimate to repair our house for the insurance company and was extremely thorough in his report. Every detail was accounted for in the estimate, and that allowed us to get the most money from our insurance agent since she saw all that had to go into the repair, versus just a general repair estimate. Overall, MicroTech was extremely professional, knowledgeable, and helpful and if anyone I know has any water, fire or mold damage, I am definitely recommending them to MircoTech.

Of
Review №38

I highly recommend Microtech. Very professional organization to work with.Their technicians are some of the best in the business. Highly trained and great attention to detail. When I go in to clear one of their mold jobs I know it will be done right and that they done the right thing for their customer.Richard Van Dort, LIcensed Mold Assessor, CIEC,CVI,CTI,CMI

An
Review №39

Being a new homeowner and waking up to a soaked carpet, I thought the worst. I wasnt sure what to do so I called Brian with Microtech at 7:30 am. Thankfully I had his # programmed in my phone because I had referred so many of my clients to Microtech after they had a loss. Brian had someone at my house within the hour and he figured out the water was coming from a leak in the wall. He went straight to work and mitigated any further damage. He was professional and thankfully loved dogs because my 3 were very curious!!! Mike with Microtech starts the restoration process next week. Thank you Brian and Team Microtech! You have made this process much better for me and I will continue to refer you to my clients and any friends in need as I have done in the past with even MORE confidence than before.

Bo
Review №40

MicroTech was recommended by our remodeling contractor Joe Dethloff. I called them at 8:02am and their crew showed up by 8:45am that morning. Mark Smith, the lead technician was courteous and understanding of our situation. He introduced his partner, explained their procedures and promptly began working on moisture levels around the affected area.1 hour later, Brian Sobolewski came to our house and sat with me for the next hour educating me on how the process works and set ample expectations for how long we could expect for the 1st phase (remediation) to last. The crew showed me all the damage that had occurred and asked plenty of questions about what led up to my initial discovery.While the process required fans and dehumidifiers to run 24 hours a day, every effort was taken by the crew to make our home as comfortable as possible. The office administrators Trena, was always helpful, courteous and prompt in her communications.MicroTechs work was thorough with the moisture/mold remediation completion in a workman like fashion. The affected area passed the required Clearance Testing on the first sample. We are now entering into the re-construction phase using the contractor recommended by Brian and MicroTech.

Da
Review №41

Recently I bought a brand new house and within a few months my family and I started experiencing non-stop headaches and fatigue symptoms every time we were at home. After hiring a Mold Assessor to test the air quality, we had learned that there were very high numbers of dangerous mold spores upstairs in my home. As soon as MicroTech Solutions read the Mold Certification Report, they sent Alex to my home right away. The first thing that stood out to me about Alex was that he treated my situation as if this was his own home and family. He sincerely cared about what we were going through and went above and beyond to ensure he cleaned up the mold. As well, Alex didnt hesitate to take extra measures to ensure the problem would not return and always followed up. Alex is extremely responsive, reliable, friendly, and very knowledgeable. Now a days, it is rare to find a company who has a phenomenal employee that provides exceptional customer service as Alex does. If you have a mold problem that needs immediate remediation, I highly recommend that you contact Alex with MicroTech Solutions.

Sa
Review №42

We had a leak in our master closet coming from an improperly plumbed condensate line. This could have been a disaster especially considering I am highly allergic to mold and mildew. Microtech responded quickly and dried up the water and moisture right away preventing any damage from being done at all! I was paranoid about any deodorizers they would use, but after all work was done our closet smelled fresh and clean. It did not smell of fragrance or anything that would cause a headache. Not only did Microtech solve the moisture problem, but they also organized the rest of the job needing to be done so this would not happen again. From the plumber to the carpet reinstallation to the repainting of the trim work, they handled it all with professionalism and work I felt confident about. Thank you so much for being a company I can call in a crisis and know I will get great service and a very fair price!

Su
Review №43

These people ripped me off they destroyed my house they were out for insurance money I had to get a damn lawyer do not do not do not let these people near you

J.
Review №44

I called to get a quote from this company and they were trying to close me over the phone and tell me that I should wait to call anyone else. Overall they were very rude and not helpful.

Information
48 Photos
44 Comments
4.8 Rating
  • Address:11235 St Johns Industrial Pkwy N #5, Jacksonville, FL 32246, United States
  • Site:http://teammicrotech.com/
  • Phone:+1 904-448-1030
Categories
  • Water damage restoration service
  • Fire damage restoration service
  • Flooring contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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