The gentleman on the phone was extremely knowledgeable and helpful. I was in all honesty quite surprised how attentive he was even on the phone. I have an appointment set for the end of the month and if just my phone conversation is any indication on how well this company is, I expect great results for my car detail ... I will add to my review as soon as my detailing is completed.UPDATE ON SERVICE:The best detailing shop ever my car hasnt looked this good since it was brand new. Very detailed and thorough I would highly recommend this company it would most definitely be using them in the future.