**BEWARE**State farm has an INTERNAL policy of REFUSING TO RETURN FUNDS THEY RECEIVE IN ERROR. I have had 3 mortgage companies in the past 5 years. State farm received approximately $4,000 in error from these mortgage companies. When I did some research and informed State Farm and the current Mortgage company of the error, State Farm informed me their policy was to only return 12mos of funds received in error. I was told it is and internal policy so I would not know about this policy if this error had not occurred. To add insult to injury I received a bill for $70.64 that they state I owe them.

The store was very organized. Unfortunately they were out of stock of the adult shower shoes I was looking for. The trash cans out side were over flowing with trash.

Awesome customer skills and great service 😁😁😁

All they want is your $! I have had a claim in progress for going on 4 months. David Hull Has left me without a vehicle (they did give me a rental for the 1st 30 days) but NOT THE LAST 90 DAYS. I am a small business and we rely on our insurance Co to protect us,if you are looking for an insurance to protect you and your family PLEASE look elsewhere, lifes is too short to be taken advantage of! God bless you all, and GOOD LUCK

I have used State Farm on my personal home and vehicles for over 5 years now and I have never had any issues. The ladies in the office have always been extremely pleasant and polite. Starting up homeowners insurance with them was so simple and painless. My agent made sure to go over my homeowners policy to ensure it fit all my needs and I was covered for whatever situation may arise. I recently had to file a claim from hurricane damages and my local agency has been reaching out almost daily to get everything squared away for me, even speaking with contractors directly and going up to bat. I work for a property management company also and I have dealt with multiple insurance companies and I am so grateful for State Farm in comparison. Keep up the great work, ladies!

The staff at David Hulls office were great. They were very helpful and knowledgeable. They took the time to explain my policies to me.

Other then insurance, this particular office has been unsatisfactory. I have had multiple state farm agents over the last 17 years and his office has been the most disrespectful to my wife and I as well as inconvenient. I recommend you just move to another company if you come to Jacksonville NC.

Awful. Had them for a few years without having to use them besides for proof. Needed their services for a few different things and they absolutely did NOT have my back. Not to mention I was told by an agent my monthly payment would be going down, called back a month or so later only to be told discounts were taken off my policy so itll be staying the same? Terrible experience with this office in particular. Canceling soon and will be starting with geico, with better services AND a cheaper monthly payment!

Weve had a terrible experience with this insurance agency since returning to North Carolina. They frequently fail to return phone calls and follow up on requested actions, and recently mailed us a notice that they were cancelling our policy because we failed to submit a completed application, even though we sent it to them 6 weeks ago. It took multiple tries to get them to submit proof of insurance to the bank, despite multiple promises from them that it would be taken care of. We will be looking for another insurance company as soon as possible.

I have had all of my insurance with David and his Dad for over 30 years always great service.

Very helpful... Have our business account with them for Wine & Design Jacksonville NC #wndjax

Absolutely the WORST state farm agency Ive EVER seen! Ive used state farm for 20 years, with no issues- until being put under this so called agent. They have managed to continuously screw up our policy, and cost us hundreds-if not thousands of dollars. It took them over 2 years to mange to get my drivers licence into the system correctly- and that was after having to go into the office over 6 times so they could make a copy of It- only to randomly find out I was DROPPED from my own policy due to no records being maintained on me! Also, they somehow filed a homeowners claim without our knowledge, with a $0 payout, which caused state farm to DROP our homeowners policy completely! We attempted to submit a review of the policy to have it reinstated and notified the company of the error, and this office simply said there is nothing we can. Do. Even though it was THEIR MISTAKE DUE TO someone NOT DOING THEIR JOB CORRECTLY. Then there are the billing issues! Every time something is updated on the policy, they FAIL to correctly do paperwork, causing multiple issues, and ussually unnecessary additional charges- and when we call, we are given inncorect information, because they have no idea how to do their jobs correctly. We never once have spoken with David hull, even after several times of being told hed call back, or scheduling apts in his office, only to have them rescheduled or canceled, or worse- end up having to speak with one of his staff members instead- it is clear this man does NOT care about customers, nor does he make sure his staff are properly trained to handle policies and claims. Now, after ALL of that, we just found out they screwed up our account AGAIN after removing the homeowners insurance, and once again have the INCORRECT information on file of my drivers licence and last name, AMD somehow, have managed to add life insurance charges to our bill, without us having any current life insurance policies open! We only have 1 policy at this point-for 1 vehicle- and the total bill went down and then randomly UP HIGHER than what it was from when we had 2 cars and homeowners! When we called and asked, they rambled off some nonsense that was completely incorrect- proving once again that they are NOT properly trained to handle their customers insurance policies and DO NOT pay attention to details when adjusting accounts/services. We are to a point of hiring a lawyer to assist with all the problems they have caused us over the years- especially after being quoted higher than expected rates by other companies due to state farm showing false claims and records of a wreck and home damage claim that never even happened (there are NO signed documents by me for either of these items on my records- which may not even be leagal)definitely avoid this office and find another state farm agency in town! I cannot believe the company hasnt stepped in after all the complaints filed from several customers. Thanks David hull for causing me to not only loose my homeowners policy due to your negligence, but also, after nearly 20 years of being a faithful state farm customer, forcing me to make the descision that I will no longer continue being a customer, and will be finding a different company to do business with from now on.

Awesome super friendly people-great service! Called from the DMV to add a new vehicle and they added it in a matter of a few minutes and sent everything I needed to become street legal.

David Hull and his team have delivered superior insurance products (home, vacation condo, auto)that meet my familys needs since 2005. I was previously insured with USAA, but after Hurricane Katrina my annual home owner policy premium home increased from ~$1,200.00 per year to just over $4,500.00. Dave proved creative and resourceful, I now enjoy the same level of protection previously provided by USAA for about half the USAA price, i.e., ~$2,300.00.

Great place of business, very neat and clean office, and the agents are very professional.

Great people to deal with

Very helpful, courteous staff

Nicest Staff anywhere, knowledgeable and friendly

Very professional staff.good experience

Nice people