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Auto Options
1433 Romney St # 5, Jacksonville, FL 32211, United States
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ch
Review №1

Fast & a true life saver!! Thank you for going out of your way to help me today!

So
Review №2

Great Service! Probably the best BMW specialist I have visited so far! The price was great.

Di
Review №3

Fixed my BMW f10 here. I wish I knew about this place before I had bought my car. Michael is a very experienced BMW repair specialist. The price is unbeatable. I will recommend this repair shop to my friends.

Cr
Review №4

This was my first time personally going to this shop but my husband has taken some of his other vehicles to mike, so when we bought a new vehicle we knew we wanted him to check it out. Mike was awesome, very reasonably priced and quick. We will be using mike for all our vehicle needs!

Sh
Review №5

This is a great little shop. The owner is a well mannered young man. He tells you exactly whats wrong with your vehicle and gives an upfront price and (depending on what the problem is) can have it fixed and ready to pick up in a reasonable amount of time. Ive been there three times for my car. He specializes in BMW.

Ni
Review №6

One of the most fair priced and honest mechanics Ive ever dealt with. I was charged 1/3 of the price I wouldve paid with pep boys for the same service. The owner seems to understand that not everyone is able or willing to finance an overpriced repair and he provides fair and transparent pricing, I recommend this business. However, you should know that they do not accept cards so you will need to pay cash.

Ci
Review №7

Mike is great. Its difficult as a young woman to find a mechanic who wont take advantage of me and overcharge. Mike was very helpful servicing my car and he gave me a discount. I would highly recommend his services to anyone looking for a mechanic.

Vi
Review №8

Ive been to many auto shops and always get the feeling people just want to charge you for things that isnt fixing your problems. But here was a lot more welcoming. Mr. Mike, the mechanic was very helpful and extremely nice. Didnt try to charge me for walking in and saying hello. Matter as fact he did more than I asked because he was trying to find a better solution. I will definitely be taking my vehicles back to him simply for the fact that he was so honest. Thank you for that. I highly recommend this shop.

Jo
Review №9

I have a 1998 Audi A6 that needed an alternator. After countless calls for estimates of $500+ to install because I had purchased the part, I was referred to this repair shop. Mike was courteous , very informative, the best priced and even the tow wasnt an issue. I am very pleased and going forward, this shop will be my go to for any further service needed. Thanks Mike!

RO
Review №10

Just wanted to let any and everyone know that Mr.Mike at this location is well worth your time and investment towards any of your cars needs. I leave everytime with a better understanding of what is the issue at hand, what is the fix, and always a fair price. I would refer him to anybody

Da
Review №11

I had been quoted over 300 dollars for my headlight repair and bulb replacement, but Michael was super helpful, friendly, and fair. He got the job done in one day even though he was slammed, and it was under 200 bucks for my car. He saved me a bunch of stress and money and Ill be back here for any other auto repairs I need. I fully recommend anyone to come here for any car problems you have, youll get taken care of and you can rest assured it will be a fair deal for everyone.

Go
Review №12

Great Customer service Owner so knowledgeable Im so greatful and thankful to all the great reviews about his business these are so so True reviews he doesnt charge you all your savings LOL but he is so so reasonable he charged me less than he had told me I know have a new honest mechanic and if you are reading this review go there I promise you will leave Happy and Very Very Satisfied thank you so so much you have Truely Truely been a blessing to me may the Lordc continue to bless you and your Bissiness

Ta
Review №13

I spoke with Mike on the phone before I brought my vehicle in for a leaking sunroof drain. He was so helpful over the phone and made me comfortable about bringing my vehicle to him. I am so glad I made the decision to come to auto options! My car was fixed same day at an amazingly reasonable price!! Mike will definitely be my new go to mechanic. Thanks Auto Options!!!

As
Review №14

I took my explorer in to get the AC fixed and had to bring my two young daughters. Mike completely went out of his way to make me and my children at home, and welcome. He was very thorough and got the work done pretty quickly! As far as price he gave me an amazing deal and also let me know to come back with any issues so he could work them out. I chose this shop by the previous reviews and I have to say I am SO glad I did. I would definitely recommend him to all of my friends in the area!

Al
Review №15

Amazing customer service. Got the work done fast and also had very reasonable prices. Will definitely return for all my auto repair needs!

Br
Review №16

Like others before, I needed some work done on a vehicle I own, and went to Auto Options and received outstanding service! The owner, Mike, is truly one-of-kind! Having lived in Jacksonville for 24 years now, and dealing with a fair amount of shadiness and incompetence along the way, I can say this with some degree of confidence. The excellent reviews led me to select his shop, and the stellar service I received is what will keep me going back when I need future repairs and or service done! This is where Ill send family and friends for sure!

Al
Review №17

Mike is an AMAZING master mechanic! His expertise is SO much more than just diagnosing a car. He is HONEST, DEPENDABLE, and has impeccable customer service with a breadth of knowledge that offers my family and I peace of mind in times that need that the most!Mike also allows you to get your own part, and bring it to him to install. Im sure not for everything, but for some issues. Although he wont warranty that part or labor, it allows the customer to have OPTIONS, which is so valuable in this day and age when most mechanics just want to make money. If the work is an easy fix for I as a customer to take care of myself, he is also honest and lets me know that information, so I can again - HAVE OPTIONS.He is the MOST AMAZING mechanic/owner I have EVER met. Firestone, Goodyear, Tuffy, etc. do NOT look at the holistic situation necessitating the repair, but Mike DOES. He also shares with you any driving/maintenance habits that are possibly causing the problem.  He gets to the root cause, not just puts a band-aid on the issueI am in healthcare, and as a clinician, I DIAGNOSE PEOPLE based on their symptoms and medical history. I LOVE MIKE because he does the same on a vehicle. You can share the symptoms and history of what is going on, and HE ACTUALLY TROUBLESHOOTS and looks at the whole picture.I am SO THANKFULLY for Mike and his team! I would NEVER go ANYWHERE ELSE for ANY of my car needs.

Al
Review №18

Mike is an AMAZING master mechanic! His expertise is SO much more than just diagnosing a car. He is HONEST, DEPENDABLE, and has impeccable customer service with a breadth of knowledge that offers my family and I peace of mind in times that need that the most!Mike also allows you to get your own part, and bring it to him to install. Im sure not for everything, but for some issues. Although he wont warranty that part or labor, it allows the customer to have OPTIONS, which is so valuable in this day and age when most mechanics just want to make money. If the work is an easy fix for I as a customer to take care of myself, he is also honest and lets me know that information, so I can again - HAVE OPTIONS.He is the MOST AMAZING mechanic/owner I have EVER met. Firestone, Goodyear, Tuffy, etc. do NOT look at the holistic situation necessitating the repair, but Mike DOES. He also shares with you any driving/maintenance habits that are possibly causing the problem.  He gets to the root cause, not just puts a band-aid on the issueI am in healthcare, and as a clinician, I DIAGNOSE PEOPLE based on their symptoms and medical history. I LOVE MIKE because he does the same on a vehicle. You can share the symptoms and history of what is going on, and HE ACTUALLY TROUBLESHOOTS and looks at the whole picture.I am SO THANKFULLY for Mike and his team! I would NEVER go ANYWHERE ELSE for ANY of my car needs.

ti
Review №19

They provide excellent service for my g35 clutch replacement. Quick and fast service especially a big job like this. Giving me a reasonable pricing on working on my car. Highly recommend these guys. Trust me i was quoted many prices for my clutch change. I didnt want to go the cheap route or pay the expensive dealership. And Micheal gave me the best price with certified work on my car. Thanks.

sa
Review №20

Amazing work, great price and not a scam artist! Most mechanics nowadays just want to get as much money from you without doing much work! I will always take my vehicles to Mike if I cant fix them myself. I recommend anyone to him thats for sure!

Pe
Review №21

Cannot say enough about how well the job was done , and the Professionalism of Mike..Came in with an Electrical problem with my Land Rover , and instead of what other Automotive repair shops of replacing things till its fixed were doing ......he went beyond and traced manually till he fixed the problem without costing a fortune.....Very knowledgeable and dedicated to helping the customer....Would Strongly suggest for work on your automobile....!

Ch
Review №22

You wont be disappointed with this shop or with the honesty, top notch customer service and professionalism you encounter here. If youve had bad experiences with the dealers or with another mechanic or shop, I highly recommend Auto Options to you. The service will keep you coming back!

Ch
Review №23

I am a resident of Arlington and I prefer to keep as much of my business in the neighborhood as possible. After being tired of getting misleading advice from the dealerships and getting ripped off time and time again, I decided to find a local mechanic who could help me with my vehicle service needs. I am so happy I found Mike! He is a great guy who works hard and does quality work. He is very honest and upfront, keeps you updated, and is fair in his pricing. He has completed routine maintenance as well as several repairs on our vehicles. Mike has provided exceptional service and done a fantastic jobs on our cars. I cannot recommend him enough and we will be customers going forward for oil changes and maintenance as well as for any repairs that we may need. Check out Auto Options, you will be glad you brought your vehicle to Mike!

Вя
Review №24

First i was very surprised to see every review with 5 stars but after i went there to change my ac compressor i was that its really great place, the owner is very experienced and goes out of his way to help with great customer service. Offered the best price and provided excellent quality service.

Je
Review №25

Great shop. Very knowledgeable and fair. Glad we found this.

Sh
Review №26

I have to admit, I was weary of all of the 5* ratings but it is truly earned. Mr.Mike was honest which is not a word you usually associate with mechanics and he was welcoming and thorough. He fixed a power steering problem on my husbands truck and we just took it to him for a a/c problem that our other mechanic didnt have a clue about why it wasnt working.He gives written estimates and answers any questions you have about pricing and parts, unlike most places and gives you options bases on your budget. He is definitely our new mechanic for both of our cars.

ca
Review №27

I was referred to auto options by a friend and I had a great experience there very courteous and professional business I bought a car from a private owner that needed an engine,radiator,clutch,brake calipers,brake pads,struts,just to name a few basically Mike the owner rebuilt the whole car for me and I pretty much have a new car now and everything on it is working great with all that work he did it in a timely matter I will always go to auto options for my car or truck needs he does a great job.

Ci
Review №28

Great work for good price takes time to notify owner of problems. Also Very good at getting job done in good timing. Ill be back

Di
Review №29

My experience with AutoOptions was maybe one of the best mechanic experiences of my entire life. A job very well done! My Mercedes GL is like new now.

An
Review №30

Very helpful and professional. Mike went out of his way to diagnosis and troubleshoot an electrical problem. Our SUV had a dashboard that lost power periodically while driving. He found some small issues . Another shop may have magically found a bigger and more expensive issue to take advantage of us financially.

Sh
Review №31

They did a fantastic job, my car is running great. Highly recommend.

Fa
Review №32

Great experience, with Mike very genuine fair,and reasonable pricing. Highly recommended to everyone.

Di
Review №33

Very good service. I recommend this place

om
Review №34

Mike is always very helpful, even when it comes to minor things. Would recommend.

Ot
Review №35

I take my bmw 330i to them and has never had a better experience with an repair shop. I wouldnt go anywhere else. Frfr

Mi
Review №36

Good repair work for a fair price.

Li
Review №37

A very nice and helpful man

Ta
Review №38

Honest reliable shop

Information
100 Photos
38 Comments
5 Rating
  • Address:1433 Romney St # 5, Jacksonville, FL 32211, United States
  • Site:http://www.autooptionsjax.com/
  • Phone:+1 904-524-6537
Categories
  • Auto electrical service
  • Auto air conditioning service
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Car service
  • Mechanic
  • Oil change service
  • Technical service
  • Transmission shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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