Good repair job after my truck was vandalized, replaced the broken window with a good quality one and no problems with the mechanism, however they could have at least bothered to clean it up before they installed it. New ignition switch installed as well but the fitment doesnt seem perfect. Overall pretty decent job however the job was over $1k youd think they would have had a little more care for the details of the job they were doing. They also left the truck in a bit of a messy state.

The service is always great! Friendly direct positive and go above and beyond service. I get monthly calibration done always in and out. Free a/c check done professionally. No long waiting. Great service and quality maintenance. They have earned my business and I will service all my cars here. Highly recommended.

It is an excellent place to get your car or truck fixed. With out the high cost. Very personable. They will work with you. Not money hungry.

My wife and I have been taking our vehicles to BLC for years. Theyve got fair prices, outstanding customer service and a wealth of mechanical knowledge /expertise. Theyre the best around

Ive been bringing my car here for years! The entire staff is fantastic and have always treated me like family. Ive had everything done from body work to oil changes, and its great work every time!! If youre reading this, take your car here!!! They are THE BEST in the business. Would give 10 stars if I could!

Great customer service, good communication, fair price and quality work. Would recommend them.

They had my work done early and did a great job my car and I thank them

Great price. Great service at the front desk. They had my truck done in less than a day. I will be back.

If 5 guys and Dairy Queen made a baby and that baby wanted to be better then them thats this place.

Our family vehicle repair place for years! Services of 4 vehicles. Pleasant staff makes a world of difference!

Did a great job fixing the tail lights on my business truck. Really needed the help. Dropped the beast off in the AM.... fixed later that day. Reasonable price. Not far from my residence on west side. Edgewood seemed faster than freeway...

BLC is the only place I take my vehicles for repair. They have always been honest and fair. Their mechanics are smart and really good at solving mechanical mysteries. Highly Recommend!

Everything was great very professional and very patient thanks

I have been a customer for decades. They been the same outstanding customer service and mechanics and everybody’s is equally the same. The price you can not beat with quality and professional workmanship. Thank you again.

The most regretful decision Ive ever made in my life!

Went to get my car fixed and they told me the problem but my insurance is not paying I have to pay out of pocket but they were nice and helped me out

LOVE BLC automotive. They’re the ONLY shop we trust to work on our vehicles. They’re trustworthy and very honest. They won’t sell you services you don’t need. We absolutely love this shop!

I had to get my front driveshaft replaced but I didnt have anyone to give me rides so they pushed my car through and I was in and out in an hour and a half. So thankful- had a job interview later that afternoon and got hired. Really appreciate their fast and great service.

This place came off to me as being a very honest group of people my car worked great for about a day I didn’t drive it for first 3 days I got it back and then another problem occurred so am about to take it back to them now they come off to me as being very good people they even replaced my water house for free because the worker over looked it Hopefully I won’t have to bring it back after this but I do recommend them there honest and u won’t get that many places I’ll let u guys know how it went but as of right know they still have my trust and I kinda know good people when I encounter them and very awesome and professional family. Hopefully my white dodge magnum will be back to her old self 😢😢

The best mechanic Ive found. Thanks Dave.

My new favorite mechanics. Came across as super honest. I had them replace a window regulator; about 80$ cheaper than everyone else I got a quote from. I had them service my transmission. They knocked off about 25$ due to it not being to low on fluid. Will definitely be going back.

BLC has replaced an engine in one if my vehicles, a transmission in another and beat the price of any other place around!Friendly honest staff, Brandy has always been great at getting me fast accurate cost estimates and keeping me updated on the status of my vehicles repairs!The technicians have consistently delivered quality repair work in a very reasonable timeframe and they never try to upsell items, service, or repairs that you dont need!I take all 4 of my vehicles there and will continue to do so!

I took my 2012 Hyundai Elantra here and Brandy made sure my car was taken care of. Her customer service is remarkable! My Hyundai received a 90k maintenance and now it runs like new!! I’m so thankful to have such wonderful care for my car. I’ll never take my car anywhere else! Awesome job!

Hey sir great service great food

Called and was told one price but when I showed up the price changed

The people at BLC Auto care about your vehicle. They let you know if they see anything else off when doing what you ask them to do.Some people may think of this as ‘up sell ‘ but there is no pressure. It’s like me when I have time to work on my vehicle. I don’t just do the task at hand, I look around for other potential failures.Friendly office staff who communicate effectively and timely.

In my and my familys opinion there is simply no better mechanic shop in Jacksonville at all.

I thought at first I was getting a good deal to fix my ignition coil which they said was the cause of my engine misfiring. $245 was the price I paid to get it fixed. I got my car back and in less than 24 hours I was having the same issue that I originally brought my car there to fix. I brought it back and kindly explained to them my car is still in the same condition and they said leave it here we will take care of it. The next day I get a call saying a different ignition coil is the issue and it needs to be replaced and eventually the rest of them would need to be replaced. It would cost $380 to replace the other 3 they told me. So I kindly said thank you and that I would come back to pick up my car. I picked up my car and took it to get a diagnostic ran and a second opinion only to find out that the ignition coils were fine and that the issue was causing the misfire were my spark plugs and they would replace all 4 for $130 dollars! So not only was I misdiagnosed by BLC also I was taken for $245 and then almost charged $380 to fix something that wasnt even broke!!! I was very disappointed in BLC Complete Automotive Repairs and could not believe they were going to really charge me over $500 to fix the wrong problem! Always get a second opinion before you pay anyone your hard earned money.

I have started taking all 3 of my cars here and have found that they are HONEST, and not trying to rip people off. When I had the warranty on my car it was at the dealer 4 times and each time still got it back doing the same thing. I took it here and they filed with the warranty people I didnt have to pay a thing and they were able to fix it on the first try and I had my car back in a day. I went to get tires and was told I needed $1200 worth of repairs asked BLC to look and I did NOT need any of that. What little but they did find didnt even total $500. I even try to take my cars to get an oil change here but sometimes the weekends are the ONLY free time I have, but I understand staff needs the weekend off. THANK YOU for being HONEST!!!

Thorough repairs. Never had to take it back for same repair. I trust them.

I take my car there for everything. Great service

I’ve been going there for 10 years. They always get the job done right without the high dealer prices.

Been dealing with blc for3 years with all my cars they are the best people in Jacksonville and do a very good job with all my cars I trust no one else

I give 2 stars because we have had many cars fixed here and out of desperation paid so much money thousands over and over again. If you want your car towed that’s 30-60 plus dollars . Just for them to look at it is $80 no matter what labor about 200-300 per fix . What blew my mind was that the cost was going to be almost 1000 $ for a coil, censor and spark plugs. Do the math people. Buying yourself is only 3-8 dollars a plug , 30 for a coil and so on . Nothing should be over 300-400 dollars with Labor unless you have big parts. Now to get that price you can buy your own parts then they will use that and still charge 400 for labor smh. Never again. Firestone across the road cost us 400 for 6 plugs , engine coil and censor . They are name brand known and cheaper . We know it’s tax season but you don’t need to rip people out the A with these absurd prices . There never seems to be a cheap anything here. And you will wait most times for a day or 2 before You get your vehicle back Desperate measures Only for this place , while you spend this much money and will return in a week .

They are good people

Fantastic service!. Brought my work truck in Tuesday, they told me some time Wednesday and they called me Wednesday morning to say it was ready. Cant beat that kind of service.

Was charged 100.00 for no diagnosis... then told it would be another 250.00 to give a diagnosis of problem but could need a new motor to the tune of 6 to 7 thousand. When I said I needed time to think about it I was told to get it off property today. I towed the car in and out of BLC so as not to do further damage and it was running, driving, cranking. Got a friend over to look at it and it wont crank now. Tow truck driver can attest to all of the above. Called to discuss with them and was told the owner would call me. Still havent heard from them. All they kept saying is your oil is black and slightly low. Had just put synthetic oil in the vehicle (still have the receipt). I wasnt told about any of these charges when I first brought it in.

Ive been going to this place over 5 years and always received good service on my vehicles. I had an engine replaced 2 years ago and the car is running great 2 years now. These guys are experts and they treat you right.

These guys are great. I took my car to them to diagnose my dash board lights because I was having issues with it and also my motor for my sunroof and they was correct about both. Only charge me $66 dollars. Most places wouldve charged over $100

I took my car to BLC, they were very very friendly. My car was ready hours later. The next day another situation happened with my car, I called BLC and they came immediately to tow my car back to the their shop. I was very satisfied with the work and staff. Found a new permanent shop... I have been recommending this shop to friends. Thank you BLC.

Very Good.

Their customer service is great, and their work is top notch! They did a great job installing a suspension lift with new rims and tires on my Jeep Wrangler. They went above and beyond to ensure the job was done properly, and that I was satisfied.

Great service. Had an error code on my 2013 Ram 1500. Couldnt get an appt with any local dealer until August. BLC took it the next day replaced a sensor and we were out the door next day . Friendly and courtesy service.

There service is terrible. I took my car there 4x and they still didnt fix it correctly. I would not recommend them to anyone.

We brought our 96 Plymouth Voyager mini van to BLC to diagnose a blower issue about 1.5 weeks ago. They called me that evening to say the blower motor was bad. The price was $350. This was to cover all parts and labor. They called the next day to say the the van was ready. I arrived and asked them to show me the repairs. The van was started, and the AC was turned on. The blower did work, but just like I brought it in to them. That is, it did run on hi, but had issues with the lower speeds. Another words, they fixed something that wasnt broke, namely the blower motor. I said then that I wasnt going to pay for a motor that wasnt needed, nor the associated labor. I told their tech Chris that, and to try finding the real issue this time. He asked me what I expected them to do with a used electrical part? I said that wasnt my problem since I didnt misdiagnose the issue in the first place. Chris agreed to try finding the actual problem, and was to call me with the results. They called me the next day, saying it was a resistor, and a bad wiring harness. (this is a very common repair), These same repairs were quoted at Firestone for $135.00, for both parts and labor. The BLC office manager said the repair bill was now $450.00, and no new blower motor, since I asked that my old one be reinstalled, which they said they did. So, a simple repair ballooned from an industry standard of $135, to $450, They did replace a very short piece of wiring harness, about 5 inches, and the resistor, a $15 part, and supposedly reinstalled my old blower motor. So now, we have a cheap resistor installed, a dinky piece of wiring, and my old blower motor, all for $425! WOW, what a deal! I contacted the owner Mark, and he agreed to review the repairs and the bill. After a short discussion, He gave us a discount of $25 off the total bill, saying this was justified considering all the work that was done. We are long time customers of this garage, and were frankly very surprised at this turn of events. We of course are not happy with this giant bill, for such an easy repair, especially since we are senior citizens on a low income. We dont feel this can be resolved, esp after talking to the owner. We had to pay it of course, to get our van back. They changed theyre story several times about the actual issue and repairs, and we feel, in the end, charged us for their mistakes due to the techs original misdiagnosis, and wanted to recoup their labor costs. We no longer feel they are honest, or competent, but are just interested in gouging the most from theyre customers, even if it means losing them, as long as Mark gets the most money out of you now. Thats called throwing the baby out with the bath water Mark. I fully expect him to get on here and deny this, saying he did a good job at a fair price, but we ran this by another mechanic. Nah! Ive done 3 of these repairs myself, but can no longer due to my age. Maybe they thought they could screw over an old man and his wife. Wait, they did! Give me back $225 dollars Mark, and Ill call us done. Otherwise I keep telling people what you are now. I see the other unresolved BBB complaints against you, so I expect mine will be ignored like the others. Good record you have going. Ive already told my experience to my family and friends. People talk Mark. Not good for you.

Checked out other Google reviews and decided to give BLC a try. Brought husbands car in for a balance and rotation and alignment. Come to find out both front wheel bearings needed to be done which was causing the horrid shaking/knocking sound as speed increased. They basically gave me an overall inspection (per my request) and very clearly discussed what they found before doing any work including the prices. Hubs made the choice to only get the most urgent thing taken care of by someone else (price just marginally less). However, I was very happy with the service I received and will definitely take my car back for work thats needed. Im giving 4 star because we didnt actually have any work completed.

I have 79 c10.. they Re build my Steering column They had it done in 1 day... at a Reasonable price I installed it myself and everything works fine

Awesome experience! They beat every price and even took me to and from work the day my vehicle was being repaired. Highly recommend them!

I have NEVER encountered a repair shop so unprofessional they are either incompetent or a hack job not deserving of even one star. Trying them out I brought in my older model Lexus just to modify the exhaust and find a power drain simple right you would think for even the average mechanic they told me it would take a week...right two and a half months is what it took talking about slow, the mechanic assigned to your car is on vacation oh we are working on it now one excuse after the other they supposedly found other problems to they changed the oil pan gasket which wasn’t leaking and now is ridiculously leaking the sealant looks like a child finger painted it on I so wish I could show images, my side mirrors came back loose blowing in the wind they took them apart and shaved the clip that holds the spring in place, my driver door would no longer open they detached and cut the clip for the handle, I had to return it to them five different times because their idea of fixing my power drain was to unplug my dome lights, remove fuses for speedometer, and interior power and still it was not repaired I was charged each time they came to tow my vehicle back in for their incompetence which wasn’t in anyway legal one of their employees would show up and drive it away. My tan carpet was caked with dirt my doors look like they were submerged in water, they kept my optima battery and replaced it with a cheap battery I took it to another shop and they said WOW!!! Never had they seen anything like what they refer to as repair they should let you show their work it’s a joke it speaks volumes of what they are capable of automotive is not it everyone LISTEN reviews are a cheat sheet to give you an idea of what to expect from a company’s service blc is BOTH a waste of your time and money respect your car love it and it will take care of you blc will not provide either love nor respect for your vehicle spend your money wisely take it to a repair shop because they are not it.If any one has a complaint contact me I want to get a group together these shop doesn’t need to exist their thieves and it’s time to stop thank you

Ive been taking my vehicles here for over 10 years. Theyve always been honest and up front. I have never felt like they tried to upsell. I highly recommend.

Great customer service

If I could give them a 0, I would. This place overcharged us to replace my brakelines, then rerouted them incorrectly, resulting in one of the lines severing in half from rubbing the inner part of the wheel and I almost died when my brakes went completely out while stopping at the red light on a busy intersection. They refused to acknowledge this, damaged my ignition coil while working on my lines, charging us more for another aftermarket one, resulting in damage to my engine, and finally tried to overcharge us for a blown head gasket and lied to us saying that was the problem that occurred AFTER they worked on my car for the brakes. The owner told us that a former employee burned the former shop down but I feel it was most likely a former customer that they completely took advantage of and the icing on the cake was that their customer service was horrible, trying to take advantage of my mother because they assumed women did not understand cars and lied to us about a head gasket when the problem that THEY caused and THEY refused to correct at no cost nor did they give a proper refund when the ignition coil pack was damaged under their care and a spark plug was loose on two coils, resulting in the loss of oil and leaks on my engine that they said it was a gasket and then tried getting us to pay $400 more for a $50 can of Blue Devil that takes under 30 minutes of low effort labor. I DO NOT RECOMMEND THIS PLACE as I almost died from their lack of experience and their lies.

Great place for service. Reasonable

Got my steering column rebuilt on my vehicle about 4 years ago, they did a good job and wasnt over priced, satisfied customer.

Put it this way ..If you want to pay more than be my guess hahah

Amazing service! Honest, and awesome prices!!!! Will def bring my car to them from now on.

The worst experience I have had and was over charged. I would tell everyone to avoid this place.

Excellent customer service and a professional job repairing my vehicle

Very friendly, quick and helpful.

Great and honest place to get work done on your vehicle.

Good work at fair prices.

Very happy with price and service!

Better head to BLC then jiffy lube price is right and you got a certified Mechanic preforming the work on your Car and dont have to worry about up charges that always goes on at Quick lube places and your car has a great service pro inspecting your treasure and your safetySo your choice is cleargreat service great pro s what else can you ask forLou

Great place for all service needs.

Great to deal with and trustworthy people.m

They had me in and out for an oil change and I didnt even make an appointment. They were all very friendly.

New to the area. While BLC mechanics were putting my new tires on, they caught a rear main seal leak in my 3 year old vehicle. They reminded me to check my factory engine warranty (saving me a lot of money). This is a company Id like to go back to.

My Dad took his truck in for a valve replacement on his a/c, next thing he knew they replaced the whole damn system without contacting him, if I could rate them a ZERO I would, bunch of damn thieves is all they are, they prey on older folks just to RIP them off, Stay Away from this place like the plague...

Quick service

Efficient.

Very professional. The job was done very well.

Terrible customer service, they take too long and do not put a seat for the customer