It was lit! Had me in and out and friendly service. Come at folks correct and they should be happy to help you as best they can.

The customer service was quite lazy and inaccurate. I had called ahead and asked about prices on spark plugs for my specific vehicle. And it was a bunch of confusion once I finally got there because the compatible or what do you call leaving my car spark plugs were different prices than the ones that I was quoted ...it was a bunch of lazy and inaccurate really not professional very irritating nonsense that I had to go through that day about the pricing ... So I ended up just getting the ones that I brought enough money in the store for... which was actually not the ones that they said was recommended for my vehicle...

Got two bad alternators from the AutoZone on Northside drive. They told me I had to go out to the AutoZone near I55 and frontage Rd to get a replacement. They also wouldnt do any kind of prorate on the original payment I made on the first alternator because they have a lifetime warranty. Why would I continue to get alternators from there if Ive gotten 2 bad ones? It cost well over well over $700 total because of AutoZone and those 2 bad alternators which includes having to pay a mechanic to remove the bad ones plus the price to get a new one from somewhere else. No more electronics from AutoZone.

Young lady at Northside drive location was very helpful check my car seats prices til I got what I wanted very nice

I purchased a part earlier and it was wrong. I was upset. I came back hell bent on a refund because no one could figure out what I need, but then I met the Assistant Manager Wes. He went above and beyond to help figure out what I needed. He got me the right part and made my day. I plan on shopping with Wes from now on.

Too slow they do more talking than anything else

The best customer service experience.

Excellent service just lacking in supplies

They have all the parts I need to fix my car & truck.

They had everything I needed in stock to fix my car. The staff was helpful and the checkout process was quick.

Called to check to see if a part was in stock. Employee said it was out of stock immediately. Went into the store anyways and they had it.

Very helpful staff

I waited for about 10 minutes for someone to assist me...than to find out it was a worker who didn’t work at that store... I ask another employee to help me...he told me he was pulling orders..and kept walking...and there was a store full of employees in the back..THE CUSTMER SERVICE WAS AWFUL... I did not get what I needed ended up leaving...this happened at the auto zone location on1419 Ellis avenue

My favorite part store.

The young lady was awesome and a nice attitude way to go

Kind of busy on a Saturday but employees got what I needed and I was out in pretty good time

Service is slow, but employees are helpful.

I dont get anything here but my mother does nd she have warrantee on all her parts with great prices

Very friendly and fast in getting what you want.

There were alot of workers just playing around talking loud and not helping people. People waiting patiently and got tired and said they would go some place else.. Supervision_Management is very poor on Ellis Ave.

Had my parts ordered and they were there the very next morning early.

Have us the wrong products two days in a row!

Step your game up as a business. Profits could be way higher quarterly and annually. You have to remove the old, out of shape and weak ones to run a high profitable store. Not by having a full store with the lines moving slower then an old chevy with a busted valve. Night time here is better because you have the young guy there and he can move. I cant be in line with some one who wobble and gets smart. Out of shape comes with quick anger.

Not good at all when I called they said they had two on stock but when I got there didnt have them and when they put something on hold when you get to the store that they send you to it doesnt be there so no star

Ok

It is a very good place to buy parts

Great hot good help

Helpful knowledgeable on their game

Slow need help really bad

Got any part u need.

Put a smile on my face

I returned a item its taking 3 days to get my money back on my card poor service ever really 9 days because I had got it shipped I had to wait but I purchased a item I should get. My money back immediately

They were busy helping people with parts but service was quick and friendly atmosphere.

Auto Zone, Mississippi, did not have correct ball joint for Toyota Four Runner we needed. The employes tried very hard to locate and try compressing what they had.Even tho it did not fit. They still tried to help repeatedly. Wish I knew his name, he deserves to be praised for caring about helping the customer. Thank You. Mary L.

It was good

2 slow and why they got 80 year old man on counter.....He even use the computer right......I was the last 1 in the store 20 had ben checked out and gone .....never go there there terrible .....

Employees arent helpful

Good environment. Just this one lady at night who does not do her job. Never answers the phone and have an attitude. Other than that its a great place to find parts.

Made a mistake and did one star ..sorry.this location DEFINITELY deserves FIVE STARS...WONDERFUL customer service!!

I was in the store about 1:00 on a Wednesday, & they were VERY BUSY. Thought about leaving after waiting in line as long as I did. Was only buying a car air freshener that I could literally buy ANYWHERE...The CSR was very nice & polite even though she was swamped... ringing up customers, answering other employees questions & answering the phone (which rang back to back 4x while I stood there)I may have just been in at a busy time of day, but seems like they could use more employees.

Open late with a helpful staff although getting someone on the phone can be tough.

Bought a locking gas cap!!!

Clean,safe friendly, very helpful,fair prices

Employee was very helpful, went out his way to use his own tools for my battery!

I needed to have my granddaughters battery checked and when I arrived and my son went in to ask an associate to come out I was so amazed at how quickly we received excellent customer service it made me feel special so much so was the news all we needed was to purchase treatment for elimination of bad gas and the costs for the two products was very reasonable along with how to use them. So satisfied.

Fast and friendly service. Manager and staff were smiling and working effectently. They all were happy to take care of the customers. The store was clean and stocked. Spoke to me like I was there friend. I will make that store my Auto Zone . Thank you to all.

Its just always been my favorite parts store

Great store, wide variety and help everywhere but unfortunately no one asked me what I needed until at least 10 minutes waiting at the one register being used. Small issue but there are literally workers everywhere so I couldnt understand. Just had a small question. But love this store still!

Quick diagnosis for my car, You are Greeted when entering. The employees have a sense of humor, They have knowledge on what is best for difference situations. They are a great outlook for AutoZone.

Why are they there if they dont no how to helpAND DONT WANT TO HELP? You should be able to give them minus 5 stars!!!

In and out great woman care

This store is on top of their game. They are there to help and they do that with exactness. If they have items on sale and you come to the counter with items not on sale they will ask if knew that this brand of the same item is on sale you cant beat such professionalism. I love this store

Great customer service.

The guys was great again probably the best auto parts store in town.very helpful.there are 2 other ones closer but i just passed them up.

I always find my auto parts there.

If you live in Jackson, make sure this is the only Auto Zone you go to. They have all the parts everytime because this is the main warehouse. All Auto Zones get their parts from here when they dont have it in stock.

The young man was very helpful I only wish I knew his name.Very helpful worker.

Always knowledgeable staff waiting to assist.

Tried explaining that there was a different motor in my car than the factory motor and that I needed help finding a part but the person that picked up the phone kept interrupting me and asking what part I needed. From the time she picked up the phone her attitude seemed liked she wanted to rush the call and get off the phone. VERY , VERY RUDE!!! I have spent a lot of money with AutoZone over the last 15 years,, to be treated like I was bothering her because I need help is just rude as hell. That your job to help customers,is it not? Ellis avenue AutoZone employees are rude and I will never go there or call there again!

Have the parts but you cant get them because they close whenever they feel like it, even if a customer is there and the hours posted says you have another 15-20 minutes. They are there lights on see you and say were closed. Its happened a half dozen times at least. Why post hours if it means nothing. Also would like to see those employees need something during business hours someplace and get the were closed bull. Wiping off shelves out weighs selling parts and being a decent person at Ellis ave. Autozone clearly.

Friendly and knowledgeable staff. They order the auto parts if not available at the store. Love this place

Allan Was Great HELP We Went In Got What We Needed And Left Thanks Allan ‼️

Great service. Knowledgeable. Courteous. Efficient.

Great crew.

Employees love to help others

Their employers be polite all the time that me and my husband does business in the company store

Very nice and professional, I was in an out, with what I came for...

Good customer service. Attendants friendly and professional.

I was looking for a zero stars bcuz they just talk all loud and let other people in line b4 people who been standing in line for 30 mins..I guess they are regulars or just hanging out...and they are very sloooooooow in customer service....

I dont know much about parts but I dont work at Auto Zone...youd think they should know more then me! Make sure you check your receipts, purchases, and charges b4 you leave!...smh.

Great customer service

The service was quick it had the part I needed

My new parts made my Young Jeezy the snowman albums in stores now it made my Gucci mane album sound better to

The Ellis avenue store is open until 12am yet they dont test batteries after dark even though theres a big bright sign on the window advertising FREE battery testing. Go figure

Very good finding the right part along with good information, good service nice.

Long line but excellent customer service! The staff is really helpful!

Great staff. Got some good advice and product for my problem.

Always helpful and knowledgeable of the products sold

Good place to go get your Auto Parts

Their employs dont want to get off the chair , put their phone on the side and help customer. Simply say we dont have it.

They were the only place that had the part I needed. The sales associate was friendly. The only problem was that he told me he would give me 10% off of my entire purchase for buying windshield washer fluid. I didnt get the discount.

The only thing good about this AutoZone as they put a new parking lot in

They always have the parts I need.

I work here and we sre awesome in every way!! Fast friendly service!!

Its the warehouse they have all the parts you need

A great and low cost place to buy car parts.

Excellent staff. Pretty helpful

Good

Great place. Good prices.

Best Automotive Service For Parts & Accessories

They always have the parts I need

All the employees that work here are so very helpful and knowledgeable.

Kool

Fast service.

They helped my car generate

One of my favorite auto parts store

Well trained staff and very helpful.

This is a auto parts sales store. They have a large selection and great prices.

The staff is very helpful. However a sales flyer was misleading.

Always friendly and helpful. My favorite Autozone in this area.