Mr. Bonney was friendly and responsive to my late Sunday night call for plumbing service. His hours of business as listed from 12 AM to 12 AM rang true. With my busy schedule working from home, it was difficult to find a time that I could be available to work with Mr. Bonney on my clogged garbage disposal issue. As luck would have it, he was able to find time in his busy schedule to come and rescue my wife and I from this problem. Even though I had to cancel two appointments with Mr. Bonney, he remained patient and eager to address the problem for me. I feel this is not a usual trait with those in the plumbing business. He was prompt on the scheduled appointment made. After viewing the problem, he was quick to come up with a solution. Turns out the garbage disposal was not the only clog causing the problem and he was able to spot the repair rather quickly. Once the clog was loosened and the repair work complete I felt his fee for the work was about going rate, but because of the extra trouble I caused with scheduling, I certainly thought the fee would be more. This professional experience was an all-around good one. Thank you Mr. Bonney!

Excellent service! Christmas Eve I ended up with water in the basement that came up around the base of the toilet. Bill came out on Christmas Day to pump the tank & clear the drain pipe! Only took a couple hours for everything. VERY reasonably priced compared to other companies. He gave me a great Christmas present in the form of a dry basement with great service! His knowledge & professionalism was excellent to say the least!

We called for service and he called back. It was 10:30PM when he called but said he would get someone out in the morning and he would help us posted. Well, morning has come and gone, and we havent heard a word from him nor did he keep us posted. We called him several times during the day to try and make contact again. Definitely will not attempt to use him again, nor will I recommend. I would give negative stars if that were possible.

Absolutely amazing service!! On time and gets the work done fast!! Highly recommend Bill Bonney.

After months of trying to get plumbers to show up I called Bill Bonney. He communicates clearly, hes efficient and affordable. I would highly recommend him to anyone.

Ive called Bill quite a few times to take care of my home plumbing and the service has always been great. His prices are also very fair. Gonna keep on using him in the future!

Bill has done a couple jobs at my house. Extremely professional, quick, and transparent with his pricing. Highly recommend!

He was very nice and easy to work with! Came out as soon as he could and knew from speaking on the phone exactly what was wrong with my system. Very good pricing for the work he did and he was understanding I needed the work done soon. Will definitely be using him from now on!

We were having a plumbing issue on a holiday weekend & Bill came out when we couldn’t really count on any other service to give us a straight forward answer. He left his family function to take care of us, not only was his price way better than anyone in the area, but he was respectable of our home & very truthful with us about the problem. To top it off he did not charge us a holiday call out fee!! We will always use his service from this point forward!!! Thanks for an amazing JOB.

Did a good job, and Bill is a nice guy.

Bill has always responded to our calls in a timely manner, and was very reasonably priced for his work! When we needed him for a more urgent issue, he put us as the next on his list and got to us asap! He is extremely kind and thoughtful to work with, and hes going to stay our go-to person to call for any plumbing needs!

Bill worked me in when it was convenient for me. He was kind, courteous, went above and beyond the job, and was very reasonably priced. I would recommend him to anyone needing any kind of plumbing work done. I will continue to use Bill for any plumbing issues I have arise.

We of course had the plumbing issue late Friday night. Most places I called were closed until Monday. Bill was easy to contact and very busy but worked us in. He was professional and fixed the problem quickly. I’m so glad that he made the time out of his weekend to help us with this issue.

Bill came out to our house within an hour on the 4th of July! He was fast and professional and extremely knowledgeable and personable. Even with the short notice and holiday, the cost was very reasonable. We couldn’t be any happier. We absolutely will call Bill again in the future if we need anything.

Im a first time homeowner struggling with the plumbing in my home. Ive had 4 plumbers here in a year for the same issue. They left me in the dark as to what the real issue was and long term resolution. Bill came the next day after I called him. He walked through my house with me as I told him my plans for renovating my basement and showed him the pipe and water damage from water backup. Bill cleaned out all the roots from my pipes. He even ran a camera down my pipes and let me watch with him explaining what I was looking at and answering every one of my thousand questions.... And he charged a flat fee! I now have peace of mind and a game plan for preventing future water backups. I will be calling Bill for any future maintenance and to relocate my laundry room! Im So impressed by what a nice, patient and knowledgable guy he is. Thank you bill!

Amazing customer service and extremely reasonable price. Had a clog and he was there in a few hours had it fixed. Will definitely call again!

I will recommend Bill Bonney to anyone in the future. I had a major clog in my sewer line. Although bill couldnt get to it on Saturday, being tied up on another job, he held up on his commitment. Not only did he come over on Sunday but he came over after what I would call normal business hours. He didnt try to manipulate me or feed me full of nonsense. He was also apologetic about not being able to make it on Saturday. That was big for me, considering I wasnt even bothered by him not making it on Saturday. Hes a one man operation, and very good at his job. Bill didnt have to return my call because he answered the phone right away and let me know he was held up on another job. To make this review short...if you have to wait on Bill Bonney, its worth the wait!!! Very thorough work.

So amazing! I called on Saturday because we were having major septic/ plumbing issues! Bill answered and said I have several calls for the same reason but sit tight and I will be there ASAP tomorrow to help you. He called a couple hours before he came and was incredibly responsive. I felt that he was fully engaged and cared that our plumbing was having issues. I have complete trust that he will be there and solve the problem!

Had an emergency after hours sewer problem in the basement, and Bill was there within 30 minutes and had it fixed within an hour. Very knowledgeable, great pricing, and just outstanding overall customer service. We couldnt be more satisfied with this experience.

I was extremely pleased with the service! They were very knowledgeable and courteous. Kept me well informed regarding what he needed to do to fix the issue and was reasonably priced.

Bill is very knowledgeable and experienced. He fixed our problem for a reasonable price and with great customer service. I would recommend him anytime.

Mr. Bonney arrived within 10 minutes of our call during a septic system emergency last December, and single-handedly located and resolved our clog situation. He was even willing to personally climb down into the tank if he had to do so to get the job done! All this, for a very reasonable price, and with obvious understanding that septic water in the basement is an emergency situation. EXCELLENT customer service!!! =) =)

Great Business and Great Owner. Came out in the evening to fix my elderly fathers septic line. He even helped clean up the mess. Reliable, Prompt. Definitely refer to all my friends and family!

Absolutely terrible service. I called to give him a multi-property job where he would just go wrap the pipes for the winter. He went to all three properties and had an excuse every time of how he couldnt work on them. One he said had a sewer line leak. He said he wasnt getting under the house and he wasnt going to have any of his workers do it either. My response was, If plumber wont fix a problem like that, then who will?. All of this was after he said hed come work on the properties on a Friday and I never heard back from him until I called them again the following Wednesday. Do not use this plumber. Im extremely unhappy with his work ethic and I believe you will be too.

I was in a bind two years ago, needing to replace a septic tank which had been causing problems for some time. I tried contacting several plumbers, leaving messages for each. Two returned my calls - the first was obviously reluctant to even bid the job. But Bill called right back and was very interested. He came to my house, determined the effort and made some recommendations. Shortly thereafter he installed a new tank. Since then I have had Bill pump the tank. He has always done a great job. Hes very reliable and very fast. Im very glad the first plumber wasnt interested - no telling what kind of nightmare that would have been. I highly recommend Bill and wont use anyone else.

Super satisfied! Will call for all plumbing needs!

Bill was great! He identified the problem immediately & resolved our issue. He was professional and high spirited even though we called him on a Sunday afternoon. We definitely recommend Bill & will be using him in the future!

Bill is a true expert in his field and a pleasure to work with. He was not only able to come up with a better solution to my plumbing project, but saved me money in the process. I will not hesitate to recommend Bill and his team for their wonderful service.

I called with an emergency and they were able to quickly come out to my location and make a quick fix which was fantastic!! I had nothing but great customer service and the price was right :)

Great experience!!! Bill was courteous, professional, and affordable. Highly, highly recommend Bill Bonney!!

Still waiting for him to come over. I took off work early and he didnt come. Told me he would come the next day and a no show

Bill Bonney Septic is the only company that I will use. Bill is professional and reasonably priced with timely service calls and the willingness to go above and beyond!