Never could get the right medication management. Telehealrh appointment was at 1:45 and did not receive a call until 3:08 that I missed with a VM for me to reschedule. Left a VM with the nurse because the reschedule date was later, and its been a week and have yet to receive a callback in 24-48 hours as stated by them. I also was looking to switch providers, and that never happened, nor did I receive a callback or response regarding. I have since moved one of my daughters to a different provider, and I am about to start an intake at another provider for my other daughter. This is a poor provider for care. I would not recommend.

I have gone here for many years. Let me give a shout out to the 2 counselors Ive had. Theyre awesome. Now as far as suboxone Dr on the other hand✋. . I am upset. He has gotten stuff on the script wrong, dosages etc. Said I had things in my urine or stuff not in my urine and even had the WRONG CHART once. So beware 💀☠️

Pathways has helped my family, and continues to do so.I have never had a bad experience there, (other than uncontrollable circumstances that was nobodys fault).After reading some bad reviews, I felt I needed to stand up, (figuratively speaking) and say, .If you truly need health treatment, please use them! They helped me! I found everyone very kind, without losing professionalism.

If youre taking a step to tackle your mental demons, look elsewhere.The staff here are there for the check, your needs or problems arent a priority. If you say too much theyll send you off to a facility thatll treat you as cattle for their prescriptions, against your will I may add, and foot YOU the bill for it.I hope whoever is reading this finds proper help and not this nightmare of a building.

Can someone please answer the phone?

Very slow service. I had an appointment for 1 and was not seen for an hour, also the workers in front ignored me on their computers and talking for two minutes. It was not even a busy day it was a fairly empty today they just did not want to do their job.

I spent three days here in the deepest crisis of my life. Everything about my experience was prison-like, from the dingy facility to the food to the rock-hard beds. The staff were either cold and dismissive or nosy and intrusive. When I cried, I was told to cheer up. When I laughed, I was told I wasnt taking things seriously. There was nothing to do but pace or sit in a small sun room and doodle on coloring pages (but be warned: anything you draw can be psychoanalyzed to death). My psychiatrist came across as grouchy and bored. I felt like a zoo animal whenever the flock of interns came through to observe us crazies in our natural habitat. The only one whom I felt really helped me was my counselor, whose name I unfortunately forget. She advocated for me and helped me arrange aftercare at a wonderful place, and she is the only reason I gave a full two stars.I couldnt even shower by myself, but Ive never felt more alone in my life. I couldnt have hurt myself if I tried, but I have never felt more unsafe.

Please, go anywhere but here for psychiatry. The therapists there were pretty good to me. But I started going here about three years ago and from the beginning I always asked about getting evaluated for ADD. I kept getting blown off until finally three years later the psych told me, We dont treat ADHD. Sorry. Well then, why didnt you tell me that instead of sucking money, time and energy from me for so long?Not only that, but the office staff arent always friendly. They barely talk to you at all. I went in to pay a bill, both women in the office stayed glued to the phones and computers and didnt even look at or acknowledge me for a good 5 minutes. The psychiatrist I saw wasnt much better. She asked me what was wrong with me but no other questions than that, adjusted my meds, and sent me on my way. First of all, I dont know whats wrong with me. Thats your job.Before you assume it, Im not a problem customer in other places. I was nothing but polite to all staff there, but I still felt like they thought I was two inches tall there.

My mom has gone here for years, and it is the worst place if you need help. You wait forever no matter when you make the appointment. When you do hey back there rather than listen they ask the same questions everytime and mark you on through. Going to this place would make you have to take medicine for anxiety. Just a joke

Cant get anybody to answer the damn phones. all I want to do is reschedule my appointment but they deem it necessary to tie up my valuable time with a 15-minute long phone menu only to reach a gosh damn answer machine. screw pathways, they help as much as a flat tire during rush hour.

This place fed into my mothers mental illness. Counselors should know that mental patients lie. The counselor needs to get the full story before they make a decision. My mother rode a power chair on 45 Hwy and the counselor told me it was my fault and told me to take my mom back to her house where it is not safe. I refused. I had an emergency mental evaluation that was signed by a judge. The best they could do was a video chat. How can you tell anything about someones mental health from a video chat? Does anybody know how to file an official complaint on this place?

Its was busy today,but great place

Came here for my rotation in school and was so direspected by the staff. I don’t blame the patients for not wanting to stay there.. they take the time to talk to the patients and listen. Have never met staff that is so rude to people, especially people who they were in our shoes at one point in their life.

I called Pathways yesterday bc I have been going through what could probably be considered a bought of psychosis. I feel like I don’t have it under control, and was considering admitting myself. I called to ask about the process of self-admission. I was transferred to someone in “crisis triage”. I didn’t get this guy’s name, but whoever the hell he is, he obviously has not been trained to speak with people in crisis. From the time he answered the phone, he sounded annoyed and bored by having to even talk to me. He very quickly rattled off this halfhearted, distracted answer to my question, and I was immediately deterred from even considering this place. If they treat people like that over the phone, how are they treating the patients? It genuinely breaks my heart that someone who is at the end of their rope could call this place as a last resort and have this experience with this guy. Pathways, this shouldn’t have to be said, but please be aware of how your employees are speaking to people who are already in very delicate mental states as it is.

Needed help at Union City office by doctor.he wouldnt see me and wouldnt sign papers to go to Jackson inpatient for treatment.was also told no longer could get treatment at Union City Pathways to get treatment else where.had to go 2 hours away for treatment after being at hospital all night.

This place is a joke!!