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Roberts Jewelers
405 Vann Dr Ste G, Jackson, TN 38305, United States
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Tr
Review №1

Roberts Jewelers is outstanding in every possible way! Janet went above and beyond with helping me create the exact ring that I had in mind. Throughout the entire process, the customer service was outstanding and they truly made it very easy. They were able to answer all of my questions and educate me on the ring buying process. Best of all, my fiancée loves the ring! Thank you, Janet!!

Je
Review №2

Best jewelry store in jackson hands down!! Owner is wonderful and provides excellent assistance in getting you just what you want, and puts in the extra work to make sure its just right! Excellent staff as well!!

Em
Review №3

They were very courteous and I helped me pick out a beautiful pair of earrings I was pleasantly pleased with our service

An
Review №4

Fixed a watch. Good service

ca
Review №5

Great place for Pandora bracelet and charma

Tr
Review №6

We have done business with Roberts for years. They never EVER disappoint. Whether you need something quick for a small gift, or something super special and unique, they are most definitely your best bet. They will make you feel like family no matter the amount of money you spend, or if you just want to browse and make a wish list. Just go one time! I promise it will not be your last!!

Au
Review №7

My husband and I took my engagement ring and promise ring to get them resized. The staff there was so helpful at making sure that the sizes were just right. We was there for quite a while. They were so patient.I also left there with another Pandora charm. They have a huge selection of Pandora jewelry.

Je
Review №8

This is the only place where I would buy any of my fine jewelry. This place has an amazing staff and Janet Silver the owner is exceptional. Best selection and best prices of anyone in this state! Thank you Roberts for being so amazing.

Wi
Review №9

My husband and I have been shopping and buying at Robert’s Jewelers for over 25 years. In fact, my engagement ring came from here. Sadly, the ring recently went missing. Never fear! We called Robert’s and were assured they could make me as happy or happier with a new ring I worked with them to create. Over a couple of months I worked with their master designer and created a new setting exactly to my liking. Believe me when I tell you they want you to be thrilled with your new ring or rings. I am very picky and they were as patient and accommodating as anyone could ask for. We felt their pricing was very reasonable and the quality of the end product is outstanding. Quit your search and just go to Robert’s!

Ki
Review №10

I was very skeptical when trying to select a jeweler. Who could I trust? Can I afford what I’m really wanting? These were questions that I had as I was going from store to store trying to see who could create my perfect ring. My mother had a diamond that she had been saving for me all of my life. This diamond has been appraised and is very rare in being considered a “perfect diamond.” Again, who can I trust to take this diamond and incorporate it in being apart of my wedding ring set. This was a huge deal for me because when I went into the big chain corporations I didn’t feel that they understood just how important this was to me. However, when I visited Robert Jewelers, I knew this is it. They were all so friendly as soon as I walked through the door. The jeweler himself came to speak with me and he assured me he would create my perfect ring! I literally cried when I got my ring. It was PERFECT! I was 100% satisfied with my ring and it was very affordable!!! Trust me, Robert’s Jewelers is where I will ALWAYS go for all of my jewelry needs!!!!!!

Ti
Review №11

Wonderful staff and great selection of jewelry. Worth the trip. My wife is going to be very happy on Christmas.

Ka
Review №12

Absolutely the best people and best quality! I am so completely in love with my engagement ring and wedding band I received! The price My fiancé paid for both was still less than what We would’ve paid for at Zales or Kay’s in Jackson! And the ring is so much brighter and unique! I will always shop here for any of my jewelry needs! Thank you for being a great value and a wonderful staff!

St
Review №13

My husband and I went to Roberts Jewelers looking for a new wedding set. We received excellent service from the moment we walked through the door. We were able to hand pick our stone along with a beautiful setting. Roberts Jewelers had a stunning ring for me within a week. Rarely do you find great quality and service so quickly. I am one happy customer.

Da
Review №14

Very nice Jewelry store. Great selection with very nice people to help you. Melody is the best!

Ke
Review №15

My mother inherited a ring from her mother. I took it to Roberts to be cleaned and have the setting checked. They did an excellent job! I was able to surprise my mother with a new-looking ring for Christmas.

da
Review №16

Excellent service as always. Thats the reason we are returning customers as always.

Ka
Review №17

Custom made family ring was absolutely stunning. The complete process was wonderful from start to finish. I could not be happier, its a ring I will cherish & pass to generations to come.

ma
Review №18

A great place to buy and service jewelry. Recommend them for what ever your jewelry need is.

Tr
Review №19

They replaced a watch battery very quickly and cheaply with no discernable scratches or marks

Ji
Review №20

Beautiful jewelry excellent help

Jo
Review №21

Everyone was very nice and helpful! I’ve looked everywhere for a baby’s ring and of course they had it! Love them! Should have stopped at Robert’s first! I’m

Jo
Review №22

Very nice store. Friendly staff and didnt push their jewelry. We bought a watch and loved the experience.

wi
Review №23

Very friendly great customer service helped me find what I was looking for

C.
Review №24

Bought a Pandora charm for my daughter. It was on sale 30% off. Awesome!!

We
Review №25

I came in just after Christmas. They were super busy!An associate named Melody approached me immediately, and took care of me.I needed a watch sized.I was in and out in 15 minutes.Great store, and staff!

Am
Review №26

Very nice folks. Reasonable prices

A.
Review №27

Great experience every time I go in the store! Excellent customer service, knowledgeable staff who is very willing to please their customers! Beautiful choices and quality as well!

Je
Review №28

They are always so friendly an helpful. Even if you are indecisive like me.

Su
Review №29

My engagement ring is fantastic and exactly what I wanted. Thanks guys!

ke
Review №30

Highly recommended

PR
Review №31

The 5star I give

Da
Review №32

I dont often leave reviews, but i couldnt let this opportunity go by. My son, a soldier... was shopping for an engagement ring, being out of state, with limited shopping time after duty hours, and vague knowledge of diamonds, proved to be difficult for him!I asked him if he would like me to check with a reputable jeweler , just to see what they had in stock and if it was even possible to get it quickly, as his girlfriend was going to visit in a week &1/2. I met with Janet, very close to their closing hours as I just left work myself . Explaining the situation to Janet, she jumped right into action... eager to help ! She looked at the picture of a ring he wanted, took a setting, found his diamond of choice, temporarily set it, took several pictures , sending all of them to my son! I was talking to my son on the phone through most of this giving details, (which normally seems rude in public, but was necessary ) the owner and all the staff were so accommodating… Even while ready to close for the day, never once let me feel hurried or unimportant or a bother ! they shipped the beautiful ring overnight! My son and future daughter-in-law absolutely love it! We are so blessed to have found our “Lifetime jeweler”! Dawn GarofaloOwner , Bravo Hair Gallery~Color Bar

Da
Review №33

Staff was super. I found exactly what I wanted. Price was good.

ke
Review №34

Janet was wonderful, took lots of time to make sure everything was perfect with all of our purchases!!!!❤️

Ke
Review №35

Great selection. Friendly staff. Store gets really crowded during holidays, but its still a great place to shop.

Ga
Review №36

Always helpful, best prices in town, and very very friendly.

Te
Review №37

Only jewelry store we will ever use!!! Hands down the best service

ed
Review №38

Honest and fair people

Ga
Review №39

Excellent unhurried service.

Jo
Review №40

Not impressed that they close at 5, but show 6 on their door and website. Otherwise, great selection.

Ma
Review №41

Great Customer Service

Su
Review №42

They always do a wonderful job.

mi
Review №43

Best jewelry store in Jackson ! Mr. Case helped me pick out the ring of my woman’s dreams

Ke
Review №44

Always our first choice for jewelry.

Ed
Review №45

Super friendly staff.

Ma
Review №46

Fast repair, nice pieces.

de
Review №47

Nice people, quality merchandise

Ja
Review №48

Top of the line service and merchandice

Da
Review №49

Very friendly with great items

Ms
Review №50

Really nice

Er
Review №51

Friendly, but they didnt have what I was looking for.

Ph
Review №52

Nice selection

Ga
Review №53

Just the best.

Th
Review №54

Plenty of options with a friendly staff.

Information
26 Photos
54 Comments
4.8 Rating
  • Address:405 Vann Dr Ste G, Jackson, TN 38305, United States
  • Site:http://www.robertsjewelersinc.com/
  • Phone:+1 731-664-2257
Categories
  • Jewelry repair service
  • Jeweler
  • Jewelry store
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:12am–5pm
  • Sunday:10am–6pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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