This is by far the BEST car buying experience I’ve ever had!! Shawn Williams (Sales Consultant) and Godfrey Thompson (Finance Manager) went ABOVE and BEYOND their means to make my purchase the smoothest transaction possible. They are both the MOST professional men you can ever deal with. I WILL be doing my business with them for any future business!! If you’re in the market for a vehicle; this is the PLACE to go!!Thanks to both of you guys SO much!! I LOVE my new 2021 Chevy Spark LT!!

Absolutely fantastic service! Couldnt ask for better if I tried. Sales person Colt! Awesome dude helped me get into a Silverado in my price range. That price range was not applicable at absolutely any car dealership in Jackson metro area! For the necessary options and price I needed. Shout out to him and his management team! Thanks guys!!! Will add photos asap!!

I was very very impressed with Mr. Chris Lewis. He was knowledgeable about his vehicles, but what impressed me the most was the way he came across as being an honest caring person. I have bought several vehicles from other dealers in the past, but from now on I will only by from Chris Lewis where ever is is selling cars, because I know he looks out not just for the dealership, but for the customer as well . Thanks a lot Chriss.

Long story, but I’ll never go back. Richard, the salesman and Godfrey the finance guy were great but the ownerships choice of business ethics are terrible based on my recent experience. They are not in the business of Customer Service or Customer Satisfaction. They’re in the business of greed. Plenty of other choices out there and I’d recommend an other dealership.

What a fantastic experience! This is my 4th purchase from Herrin Gear! I will continue to come back and do business with them! Thank you Frank Diaz and your outstanding team!!!!!

I appreciate the person that was trying to help both the loan officer and sales man. I felt rushed to make a decision and I really wasn’t comfortable how I was handle. Sales man and loan officer was saying two different. how straight forward I am that wasn’t good sign to me since the salesman was a friend of the family I trusted the process. I went on a wed and the next wed it still wasn’t a decision made. I really don’t even think the loan officer wanted to work with my salesman with me. Don’t know why. They said my job and no one answered and I talk my administrator she said that HR was there all day. I was the one that kept reaching not one time after the 24 hours either one of them tried to reach out to me and the loan officer stop answering my calls. I finally caught of to him he said he was still waiting for the bank. Don’t know why it so hard for people to do their job. Still didn’t get a definite answer. That is not good business to me.

Great salesman, and service. Best shopping experience around.

This was my 2nd time coming for an oil change and tire rotation. Every employee I come across is so nice and very professional in their own ways. I really enjoyed the man who goes and gets my car for me at the end. He is very kind and funny yet very professional. He introduces himself and tells us what he does as we are in the lounge waiting on our vehicles to be finished. I really appreciate him for washing my car before bringing it to me. He feel he went out of his way. GREAT place to recommend friends.

Our experience was quite wonderful the gentleman Russ was fantastic and the manager was great we had a very comfortable experience there and were glad to know these people that work there they were all very kind God bless you I forgot my name is Elizabeth Garner and Charles Garner

Worst customer service ever. I told them dont start working on my vehicle until I arrive never signed anything for them to start working on it. Most of the leadership dont know whats going on. Will lie to your face after you prove them wrong they wont apologize. Did three different diagnosis to my vehicle told me they couldnt print it out to prove what was wrong with my vehicle. They have poor customer service skills.

Great customer service. I got everything I need done to my vehicle. I purchased it 5 years ago from Herrin gear Chevrolet and this was my first major service I needed done. Fod and his crew never disappoints. And not to mention Jack and his great inspiration to help lift your day 😊

Very good place with great Sales professionals .

Customer service need improvement! when I pulled up, clerk was not friendly, gave impression didnt want my service, maybe clerk had other issues going on, however it showed. My suggestion: Talk with your team, reminding them how to greet customers, this matters, we are the reason you are in business.Oh yeah , I was there 3 hours, no one checked in to give me an update. My suggestion: Check in at least 1 hour 1/2

My husband & I had the privilege of working with KD! KD is amazing! Very professional, attentive, and knowledgeable. We called him and told him exactly what we wanted to buy and he delivered! He stayed in contact with us during the whole process due to us staying 2 hrs away. If you’re looking to purchase a vehicle, KD is the man!

It was my first visit due to Hurricane IDA displacement and the experience was very pleasant.

By far the best experience ever.

The 2 main problems I had with my vehicle were repaired. I was very concerned with the check engine light. The diagnostic test identified the chief issue but the mechanics discovered after-market parts and recommended genuine Chevrolet parts to ensure better performance and to prevent the warranty from being void. This action gave me a peace of mind and confidence that my Equinox would perform well when driven in the city and on the highway.

My husband has been waiting on a a Tahoe for almost 3 months. When we went in the first time, they did not want to sell to him because he was paying cash. They also quoted him $6000 less than 2 other dealerships on his trade in (Car Max and Rogers Dabbs quoted him 15000 on his 2016 Nissan Maxima). KD (sales associate) said he would keep my husband posted if he got anything else in stock. He did, but every time it fell through due to the dealership. This week, he called my husband and said he had exactly what he wanted. He sent pictures, but we are out of town. My husband told him he’d put down a down payment (any amount- we have the money ready), and he said he would get the figures worked out. After my husband reminded him that he was not financing the vehicle, just putting a down payment down to have them hold it until we get back 5 days from now, we did not hear back. My husband checked in just a couple hours after KD said he would work up the numbers, and he said it was sold. Although we understand cars are hard to come by right now, we’ve given them multiple chances. We have a baby on the way, and he is needing a safer vehicle before his arrival with the money to pay for it. We just needed to know exactly how much to send. We will not be doing business with this dealership anymore .

I have been trying to find a Tahoe at dozens of dealerships, and I didnt end up buying my Tahoe from here, because I was able to finally find one a little closer. But Chris was so helpful with all my questions and helping me find one that met my specifications. If youre in the market for a new car, ask for Chris Lewis!

I just wanted to say that this is the the 4th car that we have purchased from Herrin-Gear and it is always a great experience. We had Nathan who was absolutely awesome who rolls out the red carpet everytime that we come into town. I would definitely recommend Herrin-Gear to friends and family.

I took my car to herrin gear Chevrolet 4 different times to have the ac fixed on the passenger side of the car they returned it to me covered in grease and the dash was falling apart and the ashtray wouldnt open, well they finally came to my house picked up the car kept it 2 more days when they brought it back some of the problems were fixed I still have grease in the car the passenger side seat isnt fixed the carpet isnt fixed yet the driver said he gave them the list and said he was sorry but he is only a driver ,well 5 minutes after he left herrin gear called me again saying that they were sorry and if I would bring my car back they would fix the rest. They had my car a total of 5 times about a month and a half how many times does it take to fix it. They loaned me a car while mine was there and the windshield got hit with a rock leaving a crack on the passenger side and I was not permitted to leave the property until I paid three hundred some dollars for the new windshield. I returned their car exactly like I got it, why not show me the same respect

I recently went in for an oil change. Although my time frame was drastically reduced from what the technician stated, I was still disappointed that I did not receive the car wash and detail that I requested. Upon leaving, I noticed that the gentleman in front of me requested the same service and received it. I did not mention the disregard to any one because I felt that my request should have been written down with the other information given when I checked in.

I took in two vehicles Andy who was my service advisor did an outstanding job and shell be well commended the service department as a whole is a 10 and Ive been in this business for over 10 years

Herrin-Gear makes it Easy, Easy, Easy. They explained the H-G Advantage and it was a no Brainer

I bought a car from here not even a year ago, 7 months to be exact I already had trouble from day1.. My sales person Joni was out the day I picked up the car I notice the air pressure was reading low pressure in one the tires the financial manager told me to put air in it myself. Really! now I see the engine light on went to the Hyundai dealership its the intake manifold for 795.00 thats including labor..I literally jus git this car I should have carried my business elsewhere

Our salesman Gage was very helpful and patient with us. We drove a couple of vehicles and ask for prices on all of them. He brought back papers with bottom dollar and monthly payments prices. He did all these things in a timely manner and was very polite the whole time. This was the best buying experience we have ever had.

I had the pleasure of having Frank as my salesperson. He was absolutely fantastic!! He was so helpful, attentive and worked wonders with my pricing. He went above and beyond to make sure all my questions were answered and most importantly, that I felt comfortable and secure in the purchase of my 2020 Malibu. Upon delivery, I was able to meet the wonderful Mr. Curtis. He made sure that everything was to my satisfaction and he was an absolute pleasure to work with. I truly feel like I have not only made a great purchase but made some new friends in the process.

Great job as usual. Everything was done and completed at the time stated

Wonderful selection and fantastic staff. Dan, Vonis, and Godfrey are fantastic people to work with. Made the car buying experience a real pleasure. 10/10 Recommended over other dealerships for Chevrolet vehicles.

My appointment for service was at 9:00 am on 5/18/21. I arrived at 8:50 that day. I came in for a airbag replacement on a factory recall. The service manager told me that they were running a little behind and there was about a 2 hour delay. I decided to stay and wait for the repair. Two hours didnt seem to be much. It would be 6 hours before my vehicle was returned to me. This makes no sense for a minor replacement of a airbag cylinder. I was highly upset. If it would take that amount of time to make this repair I should have been informed of this in advance. There were several other people who arrived after I did and received there vehicle in less time than I did. Much less time. I will think long and hard before I would return to this dealership.

I bought my first ever car from here about a month ago, and I love it. Khalid Dorsey made the experience super fast and easy! He was very kind and patient and helped me find a car that worked for everything I needed! He was also very helpful with helping me set up my first oil change and making sure everything got done properly! I would highly recommend going there and seeing him.

My truck was taken in on Wednesday and when we got it back Friday from being serviced for recalls the fan belt broke when we got home had to call my insurance company to get it towed back and did not get it back until Monday with no loaner car or anything. No other types of perks no free oil change no fill up on gas or any incentive for a future visit. I could not even speak with the actual manager. My husband went to pick up and the other workers were very rude to him as well. The front desk lady had to get his truck. I was not happy or satisfied with this experience.

We were greeted by our sales consultant, KD Dorsey, in a very friendly way. Our consultant was very knowledgeable about every aspect of the vehicle we wanted to purchase. My wife and I are in our seventies and not up on technology. Mr. Dorsey walked us through every question about the vehicle we were interested in. The final selling point came when Mr. Dorsey programed our cell phones to every aspect of the vehicle we purchased.

The gentleman that took great care of me and my car at Chevy Maintenance was named FOD and he was so kind and made sure I understood what was being done to my car. He was such a blessing to me. I will be back if I need to and look for him

I had my vehicle repaired after an accident. Herrin-Gear uses this to repair all vehicles. The staff was very helpful and upfront about costs. Brandi was awesome in helping me. They gave me an estimate and repaired it in one week.

Very professional Very helpful and Willing to go the extra mile with great customer service .I bought my truck from another dealership and they was willing to correct my free rotation that my dealership supposed to done on my first scheduled maintenance.So now I will always bring my truck to Herrin gear Chevrolet they wanted to take her all the recalls that day and on top of that they wanted to rotate my tires but it was gonna take some time I was really impressed

I cannot express how great the personal attention we received from the Manager while looking at new cars. Although we have not purchased yet we felt very welcome. I cannot wait until they have what I want on the lot to test drive!!

I went in for a battery. I called 1st to price it. I was told it would be $145 for a battery with a 42 mo. warranty and that it was in stock. The battery was $170 at the part store plus free installation but I went to the dealership since it was cheaper and I needed to see if they could cut my key anyway. The serviceman told me the battery wasnt in stock and they would have to go not too far to pick it up. I didnt think much about it. When they were done my total price was $265 and the battery was $210. I asked the serviceman about the $145 price and he just said they had 3 different batteries to my car. I paid the total in disgust but it will be my last visit to Herrin Gear if I can help it. There were a ton of places I could have gone and got the battery installed for under $200. I also didnt realize they charge a miscellaneous service surcharge fee. I didnt think about it until I left, but I want to know what type of battery did they install and why didnt anyone ask me what type of battery I wanted since there were 3 different options. This sounds like they chose the most expensive battery- probably the gel battery for extreme cold weather. I dont need that type of battery in MS. But I am going to check my car and see what type they installed. I want them to switch out the battery for the $145 one.

I have been doing my dealing with you all for a long time. My family and I are very pleased with the services you are provide for us. Everything has not been a bed of roses , but I have no complaints about that. Everyone treats me very nice , I may fuss a little bit, but it works itself out 🤣. I want to thank the team for such great hospitality, and I will be looking for another car in about 3 are 4 years from now 😊😀

Man what a great place to buy a vehicle. Herbert burns sold me my truck and I love it. No hassle they definitely strive to make the customer happy and I will definitely be buying from them again!

All I wanted was an oil and filter change,and to check my fluids, I was there at 7am that lasted 4 hours ,no one would come te me anything,the service rep.whise name was Rob Torhman never came back to keep me informed on what the delay was ,this was so unacceptable to not at least tell you what was going on as long as I have own thus vehicle this was the first time I became frustrated with this service department.

Frank & KD made the hassle of buying a new vehicle absolutely hassle free. They made sure we understood every detail of the vehicle as well as the purchase process. If you go to Herrin-Gear Chevrolet, be sure to speak with these 2 guys!! They made us feel like family!!

I am highly satisfied. Everything was perfect. I could not have asked for better service! I will never shop from another dealership again. Robert Williams is the BEST salesman in the state of Mississippi!

Everyone was nice and helpful. Brittanytheblondie helped get me into a new 2021 car. She is the best.

Fantastic place to shop for a vehicle! I was greeted by Cheryl upon arrival and she helped me with everything I needed. Definitely coming back next time I need another vehicle.Make sure to ask for Cheryl!!

John and James were awesome with our experience!

The Service and People were Fantastic! Thanks To Mr. KD, who is an amazing Saleman . He knew all about the vehicles on the lot . Very skilled and knowledgeable of what he is going to sale you. I recommend him and the company to everyone around.

I have been a Herrin-Gear Customer for over 20 years, either purchases or services. I purchased a Sierra Truck from another dealer, but because I work in the Jackson area, I took it to Herrin-Gear for my service on check engine light. There was some service done at the other dealer in my home town, but I didnt really trust their service department. I carried it to Herrin-Gear, and they found that, there was a sensor improperly connected, which caused the Engine Light to come on. Herrin-Gear did not make this a bid deal and showed high high level of integrity. They were very honest, and could have very well told a customer, that they needed another sensor, and made up a bill of a couple of hundred dollars. Thanks Mark and your team for being some of the most honest services techs in the area. Please keep up the good work and integrity!!! Honesty OVER profit!!!!! Thanks again and see you all soon.

During the month of April I went in to purchase a new vehicle! My salesperson unfortunately ended up being a guy by the name of Roger Murphy a Chevy‼️ I set my expectations from the moment we spoke as to what monthly note I wanted etc. I was already pre-approved. He agreed yes I can get you the note and most likely lower. On the day of the purchase which was about 3 days later he didnt even take me into the office. This was his way i know now of not having to sit down and be honest about his intent.  His ultimate goal was to manipulate the sale. As he is walking back and forward I ask if he got me the note I wanted he says yes ( In retrospect I could tell he was lying but at the time i didnt think someone would be that blatant) got into finance office the guy gave note $150 more than Roger promised. I told him thats not what was promised the finance guy shrugs his shoulders because Im sure he wasnt aware of what Roger and I discussed. I said i dont know about this and walked out of the office to rethink! Rogers comes over and pretends he didnt know although ten minutes earlier he confirmed my requested payment amount. The finance manager  worked some things and got me in comfortable note.  In addition,  I had a trade in gave Roger my keys and he gave them to inspector to drive and appraise value. Guy comes back im in the lobby get on computer Im looking at  Roger stand over his shoulder looking at computer  screen as he set the trade in value for car. Then he walks toward me heading to finance office  as I know it now to be but I stopped him and ask what did I get.  He said  $5500.00 I replied are you serious I have a credit.  He said yes!  When I got home and looked at papers I only got $2000.00 thats $3500.00 less.   I failed to notice this until after I signed papers. I work in sales myself and integrity is #1 with each customer I encounter. I have been reaching out to Roger last few days just to have an accountability conversation with him he wont answered so I called dealership line he picked up and when he found out it was me he said hey John and disconnected the call. I am going to office to speak with management and write letter to corporate and review on every site possible.  I am happy with the car but disgusted with the sales process and person I dealt with. I heard about these type of salesperson and Mr. Murphy embodies every trait of a car salesman with not one once of integrity or honestly to the customer. This was a lesson for me. I just want to warn anyone going to that dealership about my experience with Mr. Murphy

Well the atmosphere was good just waiting for an oil change had to wait an extra long time to get the oil change.

Having to find a ride back and forth to work is very inconvenience for the customers, Ive brought my car into the service department over 5 times within a months time. Everything its something different that wasnt the issue the first time. Now they know that GM is aware of the code P2138 that makes your car lose power while driving is malfunctioning, why do I have to pay to fix it? If they know its a problem and in court now because of wrecks and deaths, why charge me to fix it? And the same part is on backorder since last year. Plus a oil change shouldnt take 4 hours when you see mechanics walking back and forth all day.

This was by far my WOREST experience & looking into a new dealership for my vehicle needs. I made an 9am appointment arrived 8 mins early & had to stand around & wait over 35 MINUTES BEFORE ANY advisor acknowledged I was standing there. Female employee in the glass office couldnt help since she was to busy playing a game on her cellphone.Your mechanic Jackie seen me when I got out my vehicle, HE greeted ME & AFTER service when he brought me my vehicle thank me for choosing there dealership & was VERY pleasant & HE is the one that kept me from WALKING OFF AFTER standing around while OTHER employees walked right by without saying a word or even asking if I need service. I will NOT be using this dealership no time soon

We were on the lot for an hour looking for my son a new vehicle before we were able to get any help. When we finally got help, it was awful! The salesman was NOT knowledgeable. He didn’t know anything about the brand he was selling and the guy who also works there was 2 cars over cussing on the phone in front of my 6 year old. Find a better place to do your car shopping.

I called and talked to KD Dorsey. i explained to him how much i was looking to spend. When i arrived he basically a power point of cars that i would love. While at the same time saving me money on my new car, professional

Fast service. Thorough consultation.

Jessica, and the rest of the Herrin Gear crew worked tirelessly to get us into the right vehicle at a great price! Highly recommend

These people are terrible they kept my vehicle for 4 months, the service technician was very rude. I DONT RECOMMEND VERY GHETTO

My dealership experience was a most productive and highly pleasant experience. The price was also within range.

This Chevy dealership was the best I have ever been to. The staff was friendly and willing to work with what I wanted. Gage was an awesome salesman and even after I bought my truck he has reached out to see if I have had any problems. There was a mix up with my side steps and Gage made it his business to make sure that everything that was promised to me was delivered. I will be using them again for my wife’s vehicle when the time comes. Thank you

I came in and told Cheryl exactly what I was looking for, and she didnt waste my time or try to persuade me to get something different.. She simply greeted me and mentioned a few options and went to get keys so we can begin our search. The dealership had EXACTLY what I was looking for. After speaking with different dealerships and going through the same initial process, others would show me other options or models/brand names instead of what I was looking for. This was not the case with this dealership! Overall I had the perfect experience and Cheryl made this process a breeze! Id definitely suggest this to friends and family in the future.

Excellent service. Very customer savvy. I’m going back.

November of last year, I came here to get a new car for my birthday .. Jarrod Sutton was my salesman.. He did his thing and I left pleased! Not only was he professional, he was very knowledgeable about the vehicles they had to offer. I was hoping to leave in a newer model Honda and I left with just that . I purchased a 2019 civic. I wasn’t even in there all day! Jarrod made my first car purchase a successful one. I love my car!

Purchased my first vehicle this year of 2020. I must say my experience was great, thanks to Jarrod Sutton. He was very knowledgeable, kind and went over and beyond to make sure I left off the lot with the vehicle I wanted. I highly recommend anyone that is looking for a reliable vehicle to go on over to Herrin Gear and ask for Jarrod Sutton. He will NOT disappoint. Thanks again!

Honestly I love this place because I had the pleasure of working with an amazing dealer Jarrod Sutton he made my purchases easy & fast. I purchased two cars from there because of him. If youre interested in buying a car please give Jarrod Sutton an call you wont be disappointed. Thanks again for the awesome service 😀

Easiest car buying experience by far! Dan Liles is an awesome salesman! Very nice and communicated great with us both through calls and texts. I love my new Tahoe and Dan even got it delivered to us! 🤗 We live an hour and a half away! Thanks again for your help Dan! 👍🏻👍🏻 Sara and Clint

Had the pleasure of speaking to Cheryl Reeves. She informed me a lot of the vehicles and was very knowledgeable. I’d highly recommend everyone to go to there and ask for her if they’re in the market for a new vehicle.

Fantastic staff with amazing vehicles

Personable and professional Staff. Cost for servicing my vehicle, (oil change, parts placement) competitive and I didnt have an extended wait time!

Hands down the best and easiest car buying experience ever!! Dan Liles went over and beyond to make buying my car smooth and stress free! It was such a good experience, that I will always come and do business again with Dan and Herrin-Gear.

I wouldn’t recommend this dealership at all. They refused to sell me a new truck because i was pre approved through my bank. They would only sell me a vehicle if I went through them and their outrageous rates.

Waiting room was not very nice. I had a appointment for 7:30, it took 2 hours to change oil and rotate tires. People were great.

KD is awesome! Almost as awesome as joAnna. They got me into my dream truck! Unfortunately, I don’t have a Google account and had to use my sisters but these two can’t go unnoticed. I’ve always been told buying a car is a hassle, but not when these two help you out. Please do yourself a favor and go see joAnna and KD for a eazy breezy car deal!

I have purchased two cars in last two year from here through Jarrod Sutton. I was a easy process, amazing customer service, from sales man to finance manager. Any vehicle I buy will come from here .To add my family has been doing business with them for over 20 years. If youre looking for a great salesman ask for Jarrod Sutton he is amazing 👐 hands down!!!!!!

I had a wonderful experience at Herrin Gear Chevrolet. My salesman Jarrod Sutton was a pleasure to work with throughout the whole process! If you’re looking for a nice reliable and great car look no further than here! Wonderful job Jarrod Sutton god bless!

I bought a vehicle from this dealership that is still under warranty. But I was still told that the damage done to the lugs and wheel hub was caused by me. In spite of proving that the wheels had not removed prior to yesterday. Two separate Chevrolet dealerships both left me holding a $350 repair charge. But that’s fine, I’ll share this experience with everyone I know personally and on social media.

I really enjoyed being at Herrin-Gear Chevrolt because we were looking for me a new car. I found just what I wanted at Herrin-Gear.😍🤩😍🤩😍🤩😍🤩😍🤩😍🤩

Me and my family have bought from Herrin Gear for over 30 years and will continue to buy from them top notch service all around from sales to service.

I couldn’t be more pleased with my experience at Herrin-Gear Chevrolet. Justin Banks did an outstanding job of taking care of me from the start. He answered each & every question that I had. He (and the sales team) helped me get everything situated with my purchase. I would definitely go back in the future because of Justin’s professionalism. If you need a vehicle, definitely contact Herrin-Gear Chevrolet and ask for Justin Banks. You will not be disappointed.

Khalid Dorsey was exceptionally professional, knowledgeable and helpful for my first car experience! He helped my pick my Toyota and I am in love! His expertise is uncharted! Thank you.

Friendly and explained everything. They made me feel very comfortable, no pressure, I had a chance to think before making our decision

Herein Gear makes buying a vehicle easy. The sales people are wonderful.

We just bought a truck from Herrin Gear & had a great experience working with Herbert Burns! Really appreciate him jumping right in to help us get what we were wanting. Don’t go anywhere else, go to Herrin Gear & ask for Herbert- you won’t be disappointed!

Need ANYTHING Chevy? Go see these guys and my friend Johnanna. She’ll get you the best deal possible. ⭐️⭐️⭐️⭐️⭐️

Jarrod is a wonderful salesman. He helped me out so much and for that I’m very thankful. I’m always referring him cause he’s a dedicated worker and he made sure i was satisfied before i drove off thanks Jarrod

I met with Jarrod Sutton. His customer service was great. I will come back and see him soon to get the vehicle. He help me with all the information I needed on a truck. He made me feel like I was at home. Thank you again

Last Year I went to Herrin Gear to get my daughter a car!! I met Jarrod Sutton. He was very nice, friendly, and polite!! He was very patience with me through process .He was so amazing I went back and got another vehicle this year from him. I would recommend him to anyone in the market for a car or truck!!!

KD Dorsey was phenomenal! He made the car buying process easy! I will definitely be back to purchase more vehicles from him! 5 stars!!!!

No leadership once u buy a vehicle u mean nothing to them anymore.if u ever have to bring your vehicle back to the service department i feel sorry for u. I have always been a chevy man but its time to move i purchased a 2018 ltz sliverado for 68,000 and a 100,000 mile bumper to bumper warranty truck went in shop at 30,000 miles for transmission problems which they kept for couple weeks 10000 miles later the same thing back to shop for couple weeks 10000 later the truck want run over 15 mph so back to shop they tell me it needs reprogramming but warranty want cover that i also had a 15 ss camaro that i sold because after 4 or 5 trips to shop they still could not fix i also bought a 2021 sliverado and sold it with 5000 miles because its time to clear the fleet i also hav3 chevy work vans that wl be replacinv them with ford

My car salesman Jarrod Sutton is awesome. I purchased my first vehicle in March, and hat to purchase another one in September. I highly recommend Jarrod for anyone looking to purchase a vehicle.

Herrin Gear is a local car dealership. It is a pretty large facility and they have multiple dealership brands located on one lot. They used to be a great place to find a nice used car years ago as they had a $10,000 and under lot and a $4000 and under lot. They are both no longer there and it is now your typical dealer lot. That is why its okay to me. But they have eager sales people and decent customer service. Price wise you may still find a deal you just will have to dig for it as with other dealerships.

The service personnel that handled my oil change was very knowledgeable about everything I asked him concerning my vehicle. Great

I had KD Dorsey as a Salesman and he sat down and went over every option and feature in the vehicle and we understand everything about it now.Great salesman great service

Yes I got my 2017 Chevy Cruz just last month & I love it thanks to Mr. Jarrod Sutton. Also he was very Professional. Thank you again & keep up the good work.

Very good service and gave us plenty of confidence and made us feel right at home I would recommend them to anyone and we will be back

My salesman Jarrod Sutton is the best of all. Your almost guaranteed to leave in a new ride. I’ll recommend him to anyone!

I would like to thank Jarrod Sutton for helping purchase my 2013 Kia Optima. He is a very good salesman, very knowledgeable and professional. I would definitely purchase again with him

When I came to Chevrolet to purchase a vehicle I was not sure how it was going to go. The first person I talked to wasn’t able to help me at all, but Jarrod was very patient in helping me get my first vehicle. I always recommend him to people who are looking for cars. He is the best there is at Chevy.

Great salesman Khalid helped me get an idea for what I might get, great guy! Very talkative and willing to help you find what you want and what suits you! Check him out for sure

Loved the experience from Jarrod! Great customer service, and I have sent more people to him! Fast and friendly i would Highly recommend

Brittany went above and beyond for me if u need a car idc how u r doing in yr life she will help j in more ways than u could imagine thank you again Brittany sales rep