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Roys Tire & Auto
408 E Jackson Blvd, Jackson, MO 63755, United States
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Th
Review №1

I dont think any other car shop in the Cape Area and Jackson can beat the pricing of this shop; their pricing is truly competitive, and the quality of service is top notch. I bought a 2009 Hyundai Elantra and it needs new rear rotors+ break pads; I tried asking around the auto shops whether they would replace them for me at the cost of labor, and they wouldnt. Only Roys would do it, and they do it at a great price! Highly recommend for all your tire needs and other car maintenance services as well. The wait time is good and the staff is friendly as well. Highly recommended.

Jo
Review №2

This is a great place. Very professional and courteous. They helped me find the tires I wanted, and installed them at the best price...by far!

Pr
Review №3

Cant share enough good things about this place. Friendly people. They took my car in because I was smelling gas. I mentioned I had a small dent in it and they fixed it! No charge. Didnt even charge me for the checking for a gas leak because they didnt see anything how amazing is that?:) will recommend to all my friends and family.

qu
Review №4

Everyone there is always so friendly, and Roy doesnt try to screw you over.

Bo
Review №5

Very good, professional services the provide. They try not do no more than necessary to help save you money and try to get you in and out as fast as they can.

ki
Review №6

Roy and his team of workers and mechanics including his daughter and family are amazing every time I go in to get anything done. I drive all the way from Saint Louis (Imperial) just to have them work on my car because I 100% can guarantee their work, their friendliness, the speed of the repair and the quality of work.

El
Review №7

Great service and prices on set of new tires!

Da
Review №8

Roys saved me from paying for an engine replacement.I was recommended Roys by a coworker who said he was honest. Honesty is a huge factor in a mechanic shop.I was experiencing a large mechanical problem in my 2015 Hyundai Tucson caused by a faulty sensor that wouldnt turn on the oil light. Roy stated that he personally knew of 3 other people who had this issue and had a replacement engine installed by Hyundai at no cost.He was right. They will replace the engine for me. I might not have even considered taking it to the dealer based on out of warranty and the cost of dealer repairs.On top of all that, he only charged me $10 for the issue.Not only has Roys earned my respect but now he has earned my business for the foreseeable future.Good job, Roy.

Ca
Review №9

Took my car there for new tires. After the tires my car had a horrible vibration after balancing. Took the car back because I am supposed to have a warranty. They simply balanced them again with no change. Took my car to a professional shop and all four tires were very off. Not only was the tires off, but two of the tires I bought have messed up belts and are expected to have bubbles soon. Roy is a great guy, but the quality of work from his employees are lacking. They should have realized the tires are bad and should know how to balance tires.

Ri
Review №10

Roys quoted me over the phone two possible prices. Low and behold I was only charged the lowest price quoted. I would have to say this shows true integrity. The service was speedy. I hope I dont experience another mishap but in the case I do, Roys Tire & Auto is the business I WILL return to.

Ji
Review №11

Had to have 4 tires put on my pops old truck in a hurry !called around and Roys not only had the best price but got me in the same day and in a timely manor ,very personable and Professional ,

Am
Review №12

Ive been one of Roys customers (and biggest fans) ever since I moved to Jackson in 2004. Were moving out of state and hoping we will find someone even half as qualified, skilled and efficient as Roy. The business is family owned and operated. Im not sure theres anything Roy cant fix, but if he cant, he surely knows who can. His prices are very fair and the quality of his workmanship is outstanding. Its always hard to find a mechanic you can know and trust. Roy is one of those guys you find and know without a doubt you can trust. I highly recommend him! (And I rarely write reviews.)

Na
Review №13

Friendly and helpful staff earn these guys 5 stars.

Do
Review №14

Quick, Quality, and Friendly service at a fair price.

Ca
Review №15

Just so that you are aware of my unpleasant and lacking experience with Roys Tire. I live in St.Louis but have family in the area and they recommended Roys Tire based on their experiences with him. I called Roys Tire and made my appointment on Monday 04-12-21 for Saturday 04-17-21 @ 8am. Called again Friday 04-16-21 to make sure it would be okay to drop off my vehicle the night before, after hours, because I knew I would be getting into the area late that day and so they would be able to start first thing in the morning. I was told by the receptionist that it wouldnt be a problem and that they have a key drop box for such occasions. I dropped off my vehicle with no problems Friday night and was expecting a call around 8am the following morning, my appointment time, to make sure the work order was correct and to go over any issues I was having with the vehicle. I did not receive a call around 8am so I thought to wait until 8:30am as a courtesy to them. So, I called them at 8:30am Saturday morning bc I havent heard from them, for me to finally talk to Roy and him to tell me Its unlikely that he can get to it today. and he has a backlog of vehicles going back 3 weeks. THEN WHY MAKE THE APPOINTMENT. Whats the point of making an appointment if youre then not going to honor the appointment. Just tell me that you cant or better yet a date that you can and dont waste my time. I then picked up my vehicle at 10am, that was looked at but not repaired, and charged $25 dollars for doing so. Then, I purchased the parts that were said to be needing replaced by Roy and proceeded to do the repairs myself. Just an fyi Roy if you read this, it wasnt the master cylinder it was the brake booster pushrod and I value peoples time, which is why I wont waste anymore of yours. Hope this helps in your search for a reasonable mechanic.

Pa
Review №16

They are fast, VERY nice, and helpful. I haven’t had good customer service like that in while. I would give them 6 stars but they only let me choose 5😊 I will be going here for any Tire & Auto needs in the future!

Ro
Review №17

I would recommend roys tire &Auto to any one. They are genuinely nice and very reliable. They are very affordable, and perfeshonal.

Vi
Review №18

Roy is ALWAYS fair and treats his customers as he would want his family treated. You cannot go wrong with Roys Tire!

Me
Review №19

Roys crew is the nicest bunch of people

To
Review №20

Great employees and very clean

D
Review №21

My alternator went out late Saturday. No way to call and set an appointment. I had to drop it off at Roys Monday morning. Since theres no appointment, he warned me that it might be the afternoon before they could look at it. Hour&1/2 later, Roy calls me to discuss what they could do and the cost. That was quick! Then it ended up costing much less than I was dreading paying! I think I found my permanent shop!

Al
Review №22

They were pretty busy. So I had a bit of a wait.

Jo
Review №23

Excellent and honest mechanics, great customer service and fare prices. I Will always take my cars there.

Ki
Review №24

Roy has earned my business, he will go above and beyond to make things right

Je
Review №25

Second vehicle that broken down on me after leaving roys tires from getting tire rotation and oil change thank God I didnt get in a wreck with my children. Plus Grandpas truck came out with ac leaking in the inside of the truck. He went in for same services

Jo
Review №26

Didn’t even make it inside. Employee had an attitude as soon as I pulled up. Guess I’ll buy my 6 tires for the dually elsewhere.

De
Review №27

Excellent service and reasonable prices.

Ch
Review №28

Great place

Ju
Review №29

Roy has always been good to me and my family. I trust him and his staff with my Mercedes. Fair prices for good/honest work.

Ja
Review №30

Friendly owner and good service

D
Review №31

Roy and his crew offer great service in a friendly and family centered environment. Awesome business to take your vehicle for all around service!

Pa
Review №32

On the road from Florida to Colorado when the check engine light came on. The guy in Auto Zone recommended this shop and I was so impressed with the service. They checked the sensor and didnt find a problem. They reset the sensor, explained what the issue could be and advised me to see my dealer when I got home. They assured me that I would be fine to continue the trip. They did not charge me. I highly recommend this shop. They are friendly, knowledgeable and professional.

We
Review №33

This shop worked and worked on my car constantly charging high prices and never fixed the problem. I took it to another shop and they fixed the problem the first time.

gr
Review №34

Roy really sets the bar.

Cr
Review №35

Won’t ever go anywhere else! Great prices, awesome customer service, was very satisfied with there service, especially coming from Plaza Tire that wanted to charge almost 3 times what Roy’s did the excellent job for! Thank you!

Li
Review №36

Roy is a good man and a great mechanic. He has great prices.

He
Review №37

Great local business and excellent customer service! Always friendly and helpful. Most importantly completely honest and upfront staff. We have had two separate occasions were Roys could have easily taken our money for work that we didnt need or something that was covered under an extended warranty that we didnt know about. Roy was actually the one to let us know that we should call the dealership because what we needed fixed would be covered under a warranty. They could have easily done the work and charged us the hundreds of dollars it would have cost, and we would have been none the wiser. We will continue to use Roys for all of our car service needs!!

Le
Review №38

Good service, honest in their recommendstions for repair work

Jo
Review №39

Great service. My place to go for everything we need for our cars.

Am
Review №40

The staff is always courteous, and the prices are reasonable.

Ch
Review №41

Quick and cheap.

To
Review №42

Been going to Roys for ~ 10 years or so great Customer Service.Learn a lot watching things happen around there kind of entertaining at times. Suggest to call ahead if you need immediate service because sometimes they have to order parts and are pretty busy. Business is often real busy on Mondays, Tuesdays, Fridays and Saturdays so suggest calling ahead especially if in a big hurry.Overall a great place to get your vehicle serviced reliably for most general maintenance items with no big surprises.

Me
Review №43

Friendly convenient and over all fast

Co
Review №44

Roy’s there all the time, working hard and making sure his staff does too. I’m never worried that I’ll be taken advantage of since I know nothing about cars. They take care of their customers and I consistently go back because of it!

Al
Review №45

Excellent service! Very customer oriented and friendly!

57
Review №46

Staff is awesome and they are also honest, not just about trying to get your dollars

Sa
Review №47

Waited for a tire patch, for an hour and a half with 2 kids under age 5 and groceries in the back of my vehicle. The childrens waiting area is filthy. Had to bathe kids after being here. They had a black grime all over them. I had originally called to make an appointment. An appointment or time or day way declined, and I was told Id be worked in. If I had any idea it would take that long to work me in, then I wouldve gone somewhere else. Lastly I had mentioned there is something off in the front end of my vehicle. Instructions were to Please have mechanic have a look at this, and let me know what it was so I can budget having it repaired. The report back to me about the problem was as follows, The mechanic looked at it, but didnt know whether it was a strut, or something else. ARE YOU KIDDING ME??!!

Da
Review №48

It is pretty simply, Roy is a good honest man. I have taken my care there many times and he always treats me fairly and honestly. Best mechanic I have done business with in 40 years.

St
Review №49

Best auto repair experience I have ever had. I requested my spark plugs to be changed and expected a $400 or more charge. Was very delighted when Roy called me and said the problem was the coil and its running perfectly with only $132 in repairs. I think many places would have changed the spark plugs then added on the coil replacement. Thank you Roy for running an honest business. I will come back time and time again.

Mi
Review №50

Roy is as honest as they come in this business. He does great work and the rates are reasonable. Because of this, they are busy. Be prepared to wait maybe a bit longer than usual, but hes busy for a reason.

Ki
Review №51

Outstanding honest trustworthy and professional. I have taken my vehicles to Roy for 16 years! He is the best of the best! I feel completely safe knowing my vehicle has been maintained by Roys Tire and Auto! We are life long family of customers!

Ro
Review №52

They are personable and honest. I drive from Cape because of the kid area that keeps my four-year-old busy and not running around the whole place. No other auto shops in the area give parents of little ones that piece of mind.

An
Review №53

Weve been using Roys Tire and Auto to meet our automotive needs for the past 10 years and highly recommend them! Roy is a man of high integrity and will honestly assess your vehicle problems and is one of the more affordable shops to get the job done. If I could write them with more than five stars I would!!

An
Review №54

Best service ever they got the job done !!!!

Da
Review №55

Very reasonable

Jo
Review №56

Ive been bringing my vehicles to Roy for nearly twenty years. Fast, friendly, reliable service at a fair price... honest and trustworthy; its exactly what you want from your mechanic.

Ra
Review №57

Great place with great service. They dont over change and get you in and out in great time. This is the place to go!

Ch
Review №58

Roy is AWESOME! Honest work for reasonable prices!

Le
Review №59

Fast and friendly!

Da
Review №60

Great people, great prices, no add ons like other places. Only do what you need done.

Br
Review №61

Great service. Fast and friendly. Just gained a new customer. Prices beat area competition for sure.

Yv
Review №62

I will never take my cars anywhere else! Roy is honest and fair! He doesnt try to rip people off like all the other shops do. Every time my car is serviced or needs any type of repairs its fixed to perfection and in a timely manner! Roys is the best choice in auto repair in southeast Missouri!

An
Review №63

Always an amazing experience at Roys! Everyone is very friendly and knowledgeable.

Ta
Review №64

Everyone is so friendly and helpfu, and the service is top ratedl!

Ta
Review №65

We love Roy and his family!

Da
Review №66

You Will get the best tire deals in this area... Nobody can beat their deals!! Thanks

Sh
Review №67

Helpful service at reasonable prices

De
Review №68

Extremely trustworthy! We needed help with a vehicle for my dad and he helped with battery, tires and vehicle inspection. He treated us like members of his family or a good friend and we just met him. Thanks a bunch!

Je
Review №69

I will personally vouch for the honesty and fair practices of Roys. I know I can count on his business to do a quality repair. I have a 100% piece of mind that I wont be over-charged, the work is done correctly, and that his customer service is second-to-none. His business is one of the pillars of Jackson, Missouri.

Ke
Review №70

I just went in to get a tire rotation but they had it done in no time!

Ra
Review №71

Got an oil change and an inspection. It seemed fairly busy but I was still in and out in approximately half an hour. Friendly small town service, will definitely be returning.

Ev
Review №72

I love this place wont take my truck anywhere else . great staff, great service , no long waiting , and great prices.

To
Review №73

Nice polite people that get the job done

Mi
Review №74

I always go to Roys.. Reasonably priced and knows what he’s doing. Great local place for any Automotive issues or Tires.

Ni
Review №75

Exceptional, honest service. When I was looking for tires I went to 6 places in Cape and 3 places in Jackson. Roys was $75.00 more affordable than the closest competitor.

Je
Review №76

Prompt, Friendly, Excellent service at fair prices. I would recomend Roys to anyone with car service needs!

Be
Review №77

I have used Roys tire and auto for a long time. I have always found them to be very honest and helpful in all my auto needs. I highly recommend them. Trust Roys knowledge and advice on all of our vehices.

Tr
Review №78

Locally owned and respectful employees.

Za
Review №79

Fair and honest work. Quick turn-around. Highly recommended!

Go
Review №80

Always trying to do the best job and same day service no matter what the repair or install is!

Co
Review №81

Roys tire shop...well what can i say,I sat and I waited for a extra hour to get tires put on,why?because they are wonderful ppl there,and are reasonable as well...i bought a set of Westlake brand tires 265/70/17-10 ply tax and Every thing out the door was 665$not a 1000.$ plus like all the other guys...i like thier staff friendly and informative,they are not afraid to strike up a conversation with u and treat u like a actual human being not just another check #..

Ma
Review №82

Excellent good service friendly atmosphere

Ja
Review №83

The shop is run efficiently. They evaluated the problem, ordered the part and fit me in the next day for the repair. Problem was solved.

Ma
Review №84

Roy is trustworthy and it is a good place for a woman to take their vehicle. He will not take advantage of anyone.

Ka
Review №85

They have always been honest and prices are reasonable

Ge
Review №86

Always quality and honest work at more than reasonable prices. I wont go anywhere else in Southeast Missouri.

Ni
Review №87

Roy and his crew get you back on the road with honesty and affordable prices!

Ju
Review №88

Great honest people. Love this place.

Wi
Review №89

Love the service, and how professional they are. They value their customers very highly.

Sh
Review №90

Amazing staff, love the atmosphere..

Je
Review №91

Worst place ever!!!! They charged me $280 but didn’t replace anything in my car!!! Straight up Lied to me about the issue and about fixing it!!!! Don’t ever go to them if you own a “Good” Car!!!!

Al
Review №92

They do great work and have great prices. Wont go anywhere else!

Da
Review №93

Reasonably priced, best tire prices and nice and helpful staff!

Je
Review №94

Always a great experience, Friendly staff, quick service, pleasant waiting area.

aa
Review №95

Honest car repair and diagnostics, I wont take my car anywhere else.

Ro
Review №96

Place was busy but they took care of me quick.

Le
Review №97

Great service and fair prices

Co
Review №98

As always another great experience at Roys!

Gr
Review №99

All my families autos go to Roy for tires or repair. Most honest shop in Southeast Missouri.

Ga
Review №100

GREAT SERVICE

Information
100 Photos
100 Comments
4.7 Rating
  • Address:408 E Jackson Blvd, Jackson, MO 63755, United States
  • Site:https://www.roystireauto.com/
  • Phone:+1 573-204-8473
Categories
  • Tire shop
  • Auto repair shop
  • Oil change service
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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