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Canterbury House Apartments - Jackson
241 Oak Grove Ave, Jackson, MI 49203, United States
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La
Review №1

I’ve lived here about a year and this place is awesome! Kelcey in the office is always helpful and willing to go the extra mile to get things done! The entire staff is great! If your looking for a place to call home without feeling like your always being watched, Canterbury would be my first recommendation

Ti
Review №2

Kelcey is great! She is always respectful and helpful. I’ve lived at the apartments for 2 1/2 years and have never had any issues. I have no complaints

st
Review №3

Worst place I have ever rented... Kelsey is so rude and unprofessional. I just dont understand how or who thought she was a good fit for working with the public. I also work with the public and I let people know how absolutely horrible the management here is.

Mi
Review №4

Lived here 5 years now. Kelsey always handles whatever small problems we have if any. Nice new parking lot just put in a couple weeks ago.

Ta
Review №5

I really Love my apartment here at the Canterbury House Apartments, and I really appreciate the office manager Kelsey she has been awesome and understanding. My only complaint would be the parking lot could use some TLC and better snow removal in the winter. Besides that great place to live.

Br
Review №6

Teresa in the front office is phenomenal! I moved from out of state and she was so great keeping me up to date with the whole process. I even noticed she was responding from her phone after hours! During the move in process I was shocked how convenient and thorough everything was. After dealing with two other apartment complexes, I was sold with the professionalism and speediness in which Teresa dealt with our questions and application process. My dogs love the dog park and we love our apartment. This complex has a pretty good gym, pool, computer area, some garages, laundry area and fenced in area for dogs. The kitchen has older cabinets (still good condition) but two good size bathrooms and great closet space. So glad we chose this complex =]

Ju
Review №7

I have 2 bedroom 2 bath apartment which I absolutely love, lots of natural light and airy, management has done a lot of upgrades like, carbon monoxide devices and smart thermostats, and these unit have quite a few smoke detectors, they just put in a new parking lot last fall which is very nice,. I would recommend these aprtments. Come out and take a look.

Ch
Review №8

Great Place to live and Cheap!

A
Review №9

We have had a ridiculously good experience with this facility. We moved from Florida and didnt have the opportunity to even see the apartment before we moved in. Teresa in the office went back and forth with my wife through dozens of emails to help us get situated and ease our move here to Jackson. When we arrived we were so surprised how well kept everything was and how great the amenities were. This is the only apartment complex that has a fenced in area for dogs. It isnt huge but has plenty of room for our two HUGE dogs to play. There are a lot of families and pets here which we really like.

Li
Review №10

I just moved out! Worst experience of my life! Lesson learned, heed reviews! Overall worst experience of my life, but you get what you pay for!

ni
Review №11

Amazing customer service and great apartments. best if seen around. apartments are spacious and clean. would recommend canterbury apartments to anyone looking for a nice place to live.

Re
Review №12

Kelsey is rude and should find a job that does not involve people.The grounds are covered in garbage and dog poop. Many people let their dogs and children run wild and unsupervised all hours of the day and night. The pool is closed more than its open and the bark park is a joke.

Gr
Review №13

My girlfriend has been living in Canterbury Apartments for over a year now. Im going to give an extremely honest review that will contain the good and the bad:Pros: Upon move in you will quickly realize that you get a very nice place for what you are paying. Rent is very reasonable for the apartment youre staying in.Each apartment has its very own balcony whether youre on the top floor or the bottom.The staff here are extremely friendly. One person in particular I would like to point out is the leasing consultant, Kelsey. Ive spoken to her various different times about questions and or concerns and even though I dont even live here, she has always been polite and professional no matter the circumstance. She even went over and beyond one particular time and helped me out tremendously. I was having some furniture delivered to my girlfriends house and I needed a storage unit to put some of her old stuff in but Kelsey wasnt exactly familiar with the process due to the property manager usually handling it. It was around 4:30 PM so very close to the time to go home for the day. Opposed to her making excuses for why she couldnt help me she diligently found the answers and made sure we were all set before leaving. That right there is excellent customer service. She gets a 10/10 in my book and the property manager is right up there with her. We ended up sending pizza the following day for lunch because phenomenal customer service like that is very hard to come by these days.They have various storage options that you can rent from the complex which is extremely helpful. Every storage unit also has its own light inside which is helpful at night. These units are a fraction of the price of a typical storage unit and are just as nice.The complex has garages for your rental as well. Very well priced and not over expensive.The complex offers a business center, billiards room, and free tanning.They have a pool and playground for the children of the complex. Its nothing over the top but its decent.I would have to say the last pro I would mention would have to be the leasing consultant Kelsey, for the second time! SHE IS THAT GREAT!!!!Im sure there are more pros to this complex however I only stay a couple nights a week and this is what I gathered from my time here.Cons: Before I list the cons of Canterbury I want you to realize that they shouldnt be that large of a surprise if you know where this complex is geographically and you understand that low rent will always attract some unwanted guests.At some points you will smell weed walking into your apartment. Canterbury does not condone the use of drugs however they cant baby sit all residents.In the warmer months, there will be kids running around after school until the sun goes down. They will be hollering and having a good time as kids should be allowed to do. The good news is, Blackman Police patrol the complex at night to make sure all the kids have made it inside their homes before their required curfview.You will see Blackman Police drive through the complex and possibly even stop by an apartment or two throughout the week. They have a presence here to keep the complex safe and in order. Like I said earlier the geographic location and the low rent does bring in people that may require special attention every once in awhile. Since my girlfriend has lived here nothing insane has happened here. Usually just disagreements between family members or possibly disputes with teenagers and their single mothers.I gave this place 5 stars because of what Ive seen and experienced. Most people will understand the large picture and agree with my review and the others that talk very negatively about this place are probably just people that love to complain and be heard. For the price point and what you get at Canterbury I would recommend this place to ANYONE!Thank you for providing a safe and secure environment.

Ma
Review №14

DO NOT RENT FROM THIS PLACE!!! They will charge you for services you dont receive, maintenance calls are rarely answered, and they will contradict everything they tell you. The parent company will never return any contacts you try to make with them, and the office makes up their own hours. Its really just a scam!

Ca
Review №15

Management is rude and charges whomever she wants $30 for excess to the gym when its suppose to be a free perk.

Ta
Review №16

Trashy and terrible staff

ka
Review №17

Very Expensive and not worth it!

ro
Review №18

Bad attention

Information
14 Photos
18 Comments
3.1 Rating
  • Address:241 Oak Grove Ave, Jackson, MI 49203, United States
  • Site:http://apartmentsinjackson.com/
  • Phone:+1 517-768-9800
Categories
  • Apartment building
  • Apartment complex
  • Apartment rental agency
Working hours
  • Monday:10am–5:30pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10am–5:30pm
  • Friday:10am–5:30pm
  • Saturday:12–5:30pm
  • Sunday:10am–5:30pm
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