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101 Mobility
8501 Bash St Suite 600, Indianapolis, IN 46250, United States
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Mi
Review №1

101 Mobility was very helpful helping us decide which mobility assist we needed to purchase. Their showroom with several products gave us a feel of using the chair lift. The installers were on time and efficient with the installation. The purchase and use of the Bruno has getting up and down stairs life so much easier

An
Review №2

We have purchased several mobility aids from 101 Mobility and are extremely pleased with the company. Working with Kerry and Jon to determine what equipment would work best for us was a piece of cake. When the equipment was delivered, it as set up quickly and with instructions on how to use. The installers were knowledgeable of the products and very personable to deal with. We would highly recommend 101 Mobility for any ADA equipment you might need to resolve your mobility needs.

Ka
Review №3

We have made 2 major purchases with 101 mobility, and we are very pleased with our purchases. Both Kerry and John were extremely helpful. They went above and beyond our expectations to help us understand how everything would work and how our stair lift would be installed. Everything was done very professionally and in a timely manner. There was no pressure to make quick decisions. I really felt that they cared about the well being of their clients.

Su
Review №4

The chair lift is perfect, my mom couldn’t be happier ! I can’t say enough nice things about the staff at 101Mobility, everyone was wonderful, very helpful and easy to work with. The installers showed up on time and were very nice and professional. Would highly recommend this company!!

Jo
Review №5

101 Mobility and the Bruno stairlift have been the answer to our needs. A stairlift was one of those things we said we would get someday. But when my wife fell and broke her hip, that someday became right now. A call to 101 Mobility resulted in a visit to our home a few days later day, a demonstration at the companys facility the next day and and installation in place before she was released from the rehab hospital. 101 Mobility was willing to install the basic model to meet our immediate need and follow up later with an extra feature we had ordered. Installation was good and a follow-up servicing a few weeks later made everything work just as we would want. The product is great and meets our needs completely. All our interactions with everyone at 101 Mobility have been 5 Star.

Be
Review №6

We had 2 stairlifts installed because our home is a bi-level. They are working very well and we are very pleased with them!! I gave your card to my husbands physical therapist and she recommended your company to another patient of hers. We are very happy with the stairlifts- Bruno.

Ti
Review №7

My daughter fell down the stairs and injured her leg and foot badly. Living in a 2 story home was going to be a real challenge. I went online and found 101mobility and they provide RENTALS for chair lifts. I called Kerry and she was FABULOUS. Her crew came on short notice and installed 2 separate lifts, as there was a landing. The gents who installed the system were EQUALLY impressive. Very professional. Now even after 2 surgeries my daughter can get up and down the 16 steps with the push of a button, actually 2 buttons. The bottom rail portion easily folds up and out of the way to keep the stairway entry safe and clear. We are VERY glad to have found Kerry and her crew and would MOST HIGHLY recommend them for anyone in need of these types of products!

Be
Review №8

Very easy to work with - very prompt service. I had to get a custom chairlift for my husband - they came out, took precise measurements, ordered it, & it even came in earlier than expected. It was installed promptly & when my husband came home he was thrilled to be able to go upstairs & not be confined to the downstairs. Well worth the money spent.

Ke
Review №9

My wife and I moved my parents from California to our home in Greenwood indiana. They are 82 and my father needed a chair lift to get up and down from the second floor. This wasnt a planned in advance kind of move, that being said mobility 101 in Indianapolis really came through for us. They came out, advised me of options and had everything installed very quickly. Pricing was very good and were extremely happy with the service and professionalism.My aging parents have the freedom they deserve and are happy.Thank you from the bottom of our hearts Mobility 101 you did a great Job!

Ge
Review №10

I spoke with John this morning about my need for a portable wheelchair ramp because I am paralyzed. When I said I did not understand why they didn’t have something in stock that I could buy, he LAUGHED! I’m sorry, John, I did not expect to get paralyzed, probably from Agent Orange. I hope your insensitivity wakes other buyers to look elsewhere for their mobility needs.

Wi
Review №11

Excellent experience. The owner came out promptly, explained it all, and gave a quote. We visited the showroom a day later by appointment (covid compliant). They arranged installation just a few days later as we had an immediate need. Installation crew was well prepared and efficient.. Equipment works well, no defects. I am highly satisfied

Su
Review №12

My dad loves his chairlift! The 101 Mobility family was helpful, courteous, professional yet personable, insightful, and understanding. They took the time to educate and recommend the optimal product for our family. We appreciate how they were able to work with us to fit my dad’s and our family’s needs in a timely fashion. We would recommend this company to our family and friends. Thank you so much!

Ke
Review №13

In the beginning they was good with everything and with the issues that my dad had with his chair lift. They told us that if anything happened that they would buy this chair lift back. 1st year they would pay 30%, 2nd year 20%, and 3rd year 10%. My dad passed away in July of this here and we had it for just over 13 months and now they dont want to live up to their end of their contract. I called them and they said that they will only give me $400 and when I asked about the 30%, 20%, and 10% Kerry said that she would get back in touch with me and she never has. So now I will never buy anything from 101 mobility again since they cant live up to their contract

Le
Review №14

101 Mobility were truly lifesavers as my mom needed some different kinds of apparatuses in her home, and it was all new to us! They showed us equipment, and told us what we needed, and what would be best for her! They were SPOT ON! A huge thank you to 101 Mobility and they’re expertise! Professional, friendly, easy to work with! Great people, great company!

bz
Review №15

101 Mobility was a true pleasure to deal with. Kerri listened to my needs and Jon visited my home for a free estimate of my stair lift. Jeremiah and Isaiah were my friendly and knowledgeable installers. (Yes, those were their real names). This is a family owned business and I highly recommend their services!

Da
Review №16

Weve lived in a small town-rural area for decades. There, over years, we developed trust-based, friendly relationships with many contractors in the remodeling of our one-story home. We were spoiled.Last summer, a home near our grandchildren became available in Northeast Indianapolis, so we bought it. The house needed a lot of work, and improvements. The luckiest thing that happened to us was walking into 101 Mobility to discuss options that would enable us to access our 2nd floor despite mobility limitations.The process of selecting and installing a home elevator was pleasant, mess-free and surprisingly inexpensive. We were wonderfully pleased. John and Kerri, the proprietors, are wonderful people and couldnt be more responsive to our questions and concerns. The installation process was surprisingly straightforward. The workers were classy, neat and efficient. The end result fits in with the house. It isnt garish, imposing or an eyesore. And it works like a dream. Our 4 year old grandson loves being the operator.Purchasing a home near our grandchildren was a dream come true and one of the best things weve ever done. Developing a working relationship with and through John and Kerry was no less lucky. We wholeheartedly recommend 101 Mobility.

Sa
Review №17

Before we even entered into a contract on a home in West Lafayette area we called John at 101 Mobility to be sure that we could successfully install an elevator. We were negotiating from out-of-state, and John actually was kind enough to go several times to meet with the realtors to take measurements and figure out how to retrofit a Stiltz Duo into the space of two closets which are stacked on top of each other. The purchase of this home was depending on the ability to have a lift for our two aging parents, so we were extremely grateful he was willing and able to do all the preliminary work involved. In the process of the install we learned that things can get tricky while working with an already existing structure. These guys did an excellent job of overcoming the obstacles and made it work out perfectly. We are very grateful that we chose the team at 101 Mobility to help us move forward with our plan to give our parents a safe place to live.

Ma
Review №18

Easy to communicate with, responded quickly to my requests/questions. Arrived on time for appointment. Good product...priced right. Worked with Kerry and Dave...both super nice and personable. Felt very comfortable with both of them. Would recommend 101 Mobility to anyone looking for a wheelchair ramp.

Ra
Review №19

101 Mobility was a pleasure to work with on our in-home lift system! Jon and his team are knowledgeable, professional and they worked within our requirements and schedule. I would recommend 101 Mobility to anyone needing any service they provide.

Ri
Review №20

Everything went smoothly from the in-home estimate on Monday to the installation of our stair lift on Friday. Jon was a pleasure to work with and he knows his products very well. I had two other estimates from local businesses. Jon provided the best price and timeline for installation of the stair lift. The installation team, Jeremiah and Nick, were professional, courteous, and quick. They promised we would be using the stairlift within 2 hours of their arrival and they delivered on that promise. The finished product looks great and works perfectly. I highly recommend this local small business to anyone with a need for Mobility and Accessibility products/solutions.

Ga
Review №21

We had a minor service issue, Jeremiah resolved the issue , and was very professional .Carrie and John were very helpful with getting the issue covered under warranty which had just expired.Thanks again Indy 101 team.

Te
Review №22

Words cannot Express how.much I like this company. Kerry did such an awesome job getting me a ramp for my husband that I will always.recommend 101 mobility. The two gentlemen that installed my ramp was so nice. Told everything they was doing. Cleaned up after they got done.Thank you so much 101 mobility.

To
Review №23

We found 101 mobility to be top notch. Their products seem to be of better quality than others.Our call was answered promptly. The agent was polite and professional. The job was completed ahead of schedule.I also like that theyre family owned and local.

ma
Review №24

They are the BEST! They were courteous and kind. They answered every question. Cleaned up after themselves. If you or your loved one needs help with a chairlift, contact them. If I could give them 12 stars I would!!! Great customer service from first contact thru installation. Kept us informed if they when they would arrive!Thank you so much!

Ji
Review №25

The Product is outstanding.The install/ordering was rough:1. I was given two different patterns for the floor opening design.2. The sales rep seemed confused about the product, the size of opening needed and the electrical requirements of the equipment.3. The install was a week behind the propsed schedule.4. My lift was lost, then found that it had been shipped to Ohio rather than Indianapolis.5. There was a potential factory price increase which shortened the preparation construction time and created a very tight schedule.6. Additional demolition work was necessary for the installation that I had been told would not be a problem AND this resulted in additional drywall repair cost to me.7. The web site says it ts typically a 2 day install, mine was three and the a second visit (1/2 day) to do adjustments.The installers were courteous and worked hard to complete the project.As I said, the product is well worth the price but the follow through can use some improvements.Our hope is that the installation of the lift in our home will allow us to live here into our 90s which will offset the cost ten fold, comapred to an assisted living facility.James K. Keller

Sa
Review №26

Wonderful place to work! The team genuinely cares about what is best for each and every customer. Jon and Kerry deeply care about each of their team members personal and professional development and are wonderful to be around in and out of the office.Project highlights have included a Customer Care training in WI with Kerry and seeing the installation team work with Jon on a Make a Wish pool lift this past July. Looking forward to being part of the projects to come!

Ja
Review №27

They were quick to get us scheduled, showed up on time, and did a clean and professional installation! The Bruno lift seems to be a quality product that I expect to last a long time!

Ge
Review №28

Very courteous and helpful, no high pressure salesperson. Installers were here on time, did a great job, and explained everything.

Pe
Review №29

From the first phone call I knew this was going to be an excellent experience. We talked alittle over the phone about options and the differences specific to our needs. Schedule was setup for one of the owners to come out and look at the site and provide us with a quote. Very friendly and answered all our questions. Talked more specifically about our site once measurements where takes and ideas where discussed. Did not try to upsell us on anything. We made an appointment to visit the showroom to check-out the stairlift to make our final decision. Its was installed in a day and we love it. Very easy to use and the installer went thru everything about how to operate.

E
Review №30

Great company to do business with. From the time we stopped by their showroom to discuss our needs to the installation of the stair lift everyone we interacted with was easy to work with and professional. From the initial ballpark quote to the final cost, the price never varied. The initial quote was in the range of what we were expecting based on the research we had done. The installation was both scheduled and done in a timely manner. We expect that if we ever need service they will deliver it in a 5 star way.

Mi
Review №31

Our experience with 101 Mobility was superb. John Thomas and Kerry were extremely professional at all times. John provided education on the Stairlift products available. The installation was smooth. John was there for the post-installation inspection from Homeland Security, and even assisted the inspector to be certain all requirements were met. I would recommend any business go to 101 Mobility first.Pastor Dr. Michael FrenchNew St. Mark Church of God in ChristIndianapolis, IN

Jo
Review №32

Owners and staff courteous, knowledgeable, and incredibly flexible in providing its services to our family. Highly recommend them to anyone.

Jo
Review №33

Excellent customer service and installation.

Je
Review №34

I recently purchased a ramp, two stair lifts and a scooter transport from Mobility 101. It was an awesome experience. Everyone was so nice and worked diligently to make the experience pleasant and to improve the mobility of my family. I would highly recommend Mobility 101 for all of your mobility needs!

Ca
Review №35

Wonderful experience from start to finish in working with David, Kerry and Jeremiah. We had some challenges with regard to a stair lift installation, but they assured us they could make it work and they did! Highly recommend talking with 101 Mobility if you are considering help with accessibility issues.

Li
Review №36

We are very happy with 101Mobility and our new stair lift chair! All phases of the process went flawlessly. They reconfigured our steps and custom installed the chair and railing! The installer swept our garage each day. We trusted them completely!A great experience!

Me
Review №37

So great to work with......kind, understanding and efficient. Needed a stair lift installed for my mom. Consultation and evaluation of my stairs was quick and smooth. Install was quick and efficient. I do recommend very highly!

Li
Review №38

Jon and his team did a fantastic job with a difficult outdoor project that required hardscape work, building walkways and stairs, re-setting a lakeside dock, and making all of it accessible with a Bruno chair lift. Excellent communication throughout the project. Accurate budget and timeline projections. Strongly recommend the 101 Mobility team. Picture shows project just before installation of chair lift. More pictures on the way.

Pa
Review №39

101 Mobility was so helpful in getting our home ready for our mother in law to move in! They were knowledgeable and so friendly. They were also very caring. I would highly recommend Mobility 101 without any hesitation!

Ch
Review №40

The ramp was perfect for my husbands needs. They were very quick to respond and the ramp was installed quickly.

Je
Review №41

My mom was a widow----so her living alone in her home was a very frightening thought. We considered moving her into Retirement home, but she wanted to stay in our family home. With a few additions from 101 Mobility, she was able to stay in her comfort place and we felt safer that she could.Call Jon and his team at 101 Mobility. They take comfort and safety to a whole new level.

De
Review №42

I contacted several companies about chair lift, ramps and electric scooter. I choose 101 mobility. Best decision I ever made. Owner and staff are absolutely the best. They listen to your needs, to my budget, examined the property and came up with a plan. Our Dad did not like the ramp we built out front so the Team drew up a plan. Our back porch and stairs were a nightmare. We put up a new door and the team put in a lift from back kitchen door to the back door and we put one in from back door to basement. Our ramp is awesome and have had no trouble with ice and snow. I know I am long winded but I love these people. When you need help or repair the are quick to respond. They really care about their business and customers. Thank you Kerry Jon and staff you have made our lives easier to care for my dad. Please do not think twice......for your needs to stay in your home there is none better.Debra CraibElwood In

Ja
Review №43

Kerry and John were great to deal with. The installer; Jeramiah, was courteous, efficient and knowledgeable. Installation was done a few days after purchase and was completed in 2 1/2 hours. The Elan was just what we needed and the warranty is fantastic.

WI
Review №44

101 was a great help in obtaining a wheelchair that is perfect for me. From determining the features I needed to delivery and instructions for the chair, their staff is both knowledgeable and professional. Five stars all around.

An
Review №45

Jon & his team at 101 Mobility are absolutely phenomenal. They go above and beyond the call of duty and make everything look great. I feel much more at ease for my parents safety in their home

Ro
Review №46

I found them to be a great company to work with. Delivery and installation happened just like we agreed on, no delays. I was particularly surprised to find the installers cutting everything outside from their van. The installation was reasonably quick, they cleaned up nicely after it was done and and the lift works like a dream !

Su
Review №47

Excellent company! They responded quickly when contacted and provided a great solution for our sudden need. Super easy to work with, top quality products.

PA
Review №48

These are lovely people.Their estimate was reasonable, communication was fast and accurate, they took very good care of me, did fine work and laughed at my jokes!What more could you want!?

Ca
Review №49

Fast, friendly, knowledgeable service provided by owners and staff. Locally owned, which is important to us. Will continue to utilize their services as needed to help aging parents stay in their home.

Ca
Review №50

Very prompt responses for all our needs. Good and clean work.Phone is with a real person. No button pushing waits.The chair lift is a blessing.

Ba
Review №51

We had a wiring issue with my Moms stair lift. Mr. Thomas came right out (twice) to fix the problem. Only charged material cost. Very happy customer you cannot do better than 101 Mobility.

li
Review №52

From the owners to the installers everyone are very polite and professional. I have purchased 2 products in which I am very happy with.

Le
Review №53

I was surprised that the repair person could still get parts to fix my older chair lift but he was very professional courteous & quick. I thank you & him .

Sa
Review №54

Excellent product, communication and installation. We can highly recommend 101 Mobility.

An
Review №55

Great to work with. We needed some help right away with unexpected teenager in a wheelchair. Jon was quick to come out and assess the situation and help come up with a solution that would work.

ca
Review №56

Very cool company , highly recommended !

No
Review №57

My husband had a stroke and loves his new stairlift.

Ti
Review №58

Very professional and on time service. Would definitely use 101 Mobility again.

Bi
Review №59

Jon was very knowledgeable and helpful in meeting our needs. They were always prompt for appointments and installation went off without a problem.

Information
100 Photos
59 Comments
5 Rating
  • Address:8501 Bash St Suite 600, Indianapolis, IN 46250, United States
  • Site:https://101mobility.com/indianapolis/
  • Phone:+1 317-827-2740
Categories
  • Elevator service
  • Mobility equipment supplier
  • Medical supply store
  • Motor scooter dealer
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:Closed
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