user
HB AutoSound
16732 Beach Blvd, Huntington Beach, CA 92647, United States
Appearance

Comments
DJ
Review β„–1

Friendly. Helpful & Good prices!Thank you so much Jason for taking care of my truck, I’ll be back soon for my subs! 😎

Ro
Review β„–2

I meant to do this a while ago but Ive been going here for some time now and its been a great experience. I have never had any questions unanswered nor any problems that were not solved, they go out of their way to assist me explain things to me and I am forever grateful for their kindness & understanding. I truly feel like they all mean well & they love their job and they know what theyre doing. If you ever need your car to sound amazing I would recommend going to them and theyve got all kinds of options ..

Ni
Review β„–3

HB AutoSound figured it out. The old-school art of having outstanding customer service, and then backing up your words with actions. Jason and his team made my visit a pleasure, and made me feel like I was a priority every time I walked through the door. I originally stopped in to price out a new sound system, I ended up making a purchase at Best Buy, thinking I was getting a good deal. Well what I really received, was an incompetent installation and a bunch of headaches. I walked back in to HB Auto Sound, slightly embarrassed, and asked Jason if he could help me fix all of the problems that occurred from my Best Buy installation. Summarizing this as best as I can, Jason and his team were cordial and eager to help. Even though I didn’t make my original purchase at the store, the team made me feel as though I was a VIP customer. In addition to the great customer service, Jason also gave me a great deal. Just can’t say enough about this place. As a follow-up, I was confused as to how some of the functions on my new Kenwood system worked, so I stopped by right before closing, and Jason came out, sat in the car, and gave me a tutorial. All I can say, is that if you ever plan on replacing the stereo in your vehicle, or you are having problems with your current system, this is the place you need to go. This is old-school customer service at its finest. #LOCALGUIDES #localguides

ts
Review β„–4

I had them installed kenwood stereo system with backup camera in my 1999 Lexus ES 300. Excellent job and now I have nicely fitted LCD unit in my 20 years old car. They also fixed my rear light which is not working for free.

Ph
Review β„–5

Solid customer service and a job well. They were up front and transparent about their products and pricing, and made sure to get me the best deal possible. More than happy with the way things turned out.

ar
Review β„–6

Worst shop ive been too went bought a system they installed it powered off and said they cant do nothing and it was good quality equipment and smoke came out and still said they cant help forsure wont go back they just care about the money

Ju
Review β„–7

Took my car in to get a speaker install and they did an amazing job. The work they do there is very professional and clean, they also get the job done fast. To top it off they and very friendly and they have alot of affordable prices.

Ca
Review β„–8

Really nice people. Quick and done with perfection and prices are way better than any other shop I’ve been too. Highly recommend over other places πŸ€™πŸ½

Ad
Review β„–9

I stoped in and talked to Nick about a problem I was having with my boat speakers I needed a clip to hook up the wiring he hooked it up Great place to work with thanks nick

Ma
Review β„–10

This place does excellent work! They can be trusted. They sometimes get really busy but that is expected for a business that people want to go to. My car dealership messed up my wires in my car and HB audio fixed it! By the way if you want to know Herz speakers are the best for the money! They won’t rip you off, they will do you right and service you for years to come!

Ab
Review β„–11

Best place to get your car audio needs, I got a 12 inch Rockford P3 and 600 Rockford amp in my Lexus. All the ladies melt in my seat when the bass hits. Jason from HB made sure I get the best sound for my car since I haven’t got a system installed in years, tech has changed since 2010 and Jason educated me on the new technology and provided the best customer service. I feel like I made a new family with HB Sound will always come back. Thank you guys

Jo
Review β„–12

Excellent staff, great prices and selections. Installations are very professional and they set the standard for the others to follow.

Jo
Review β„–13

Put in an amazing upgrade to my Camaro. In and out in one day. Everything worked exactly as they said and within budget

Ka
Review β„–14

Great job. Fast work. No complaints.

Er
Review β„–15

This was one of the worst experiences with customer service Ive ever had... If I could give no stars, I would... It would take an hour for me to explain what they did and the total lack of professionalism on their part... Trust me when I say that you can find a much better place than HB AutoSound...

Vi
Review β„–16

Went here for the first time and gave me a quote for a jbl subwoofer (jbl basspro hub 11”) that fits on my spare tire. I agreed to it and trusted them. When I got back a different sub woofer (jbl basspro sl 8”) was installed and charged me with the same amount of subwoofer (jbl basspro hub 11”) that was showed to me. After I went home googled the price of the subwoofer that was installed and found out that the subwoofer that was installed was just half the price of the amount charged to me. Called them back and the guy was giving excuses why I was charged the price that was shown. I Would not recommend this place to my friends.

Ty
Review β„–17

Great customer service and friendly staff! I went here to get a part for my DIY audio install as they were close to my house. They went above and beyond to help me out and are now my go-to shop for car audio equipment!

Ph
Review β„–18

First time we went in to fix our radio, ended taking 6 hours, and then they said they needed another part, so we back a few days later, then they fixed the radio but we have a movie player and they didn’t have the part for the connection so we have to come back again. Ended up being $800 which I will say is pretty cheap but we had to sit there for more than 10 hours in total and we still have to go in againThe guys in the office were nice but, there wasnt very good communication.Would recommend if you need it fast.

Dr
Review β„–19

I went there to get some work done. I parked my van in the front. I parked over the line and one of the employees that was there parked there car right next to my front door and I could not get in my van. I asked for the employee to move his car. The employee came from the back of the store and started to become violent and said to me that I am crazy for being over the parking line. He got in my face and wanted to fight me. I said to him that there is no one else in the parking lot and that why would you park right up against me? What was his purpose in saying anything to me. I can not believe this is happening . I am a customer, what ever happen to quality customer service. I am the owner of my business and I would never treat a customer like I was treated today!!! There was no social distant of at least 6 he got right in my face!!! I hope the owners read this review and if they have any decency they will apologize to me and fire there employee for breaking the law about social distance and there violent employee!!!! If you like bad customer service they sure do have it!!!

tr
Review β„–20

I went there to get some work done. I parked my van in the front. I parked over the line and one of the employees that was there parked there car right next to my front door and I could not get in my van. I asked for the employee to move his car. The employee came from the back of the store and started to become violent and said to me that I am crazy for being over the parking line. He got in my face and wanted to fight me. I said to him that there is no one else in the parking lot and that why would you park right up against me? What was his purpose in saying anything to me. I can not believe this is happening . I am a customer, what ever happen to quality customer service. I am the owner of my business and I would never treat a customer like I was treated today!!! There was no social distant of at least 6 he got right in my face!!! I hope the owners read this review and if they have any decency they will apologize to me and fire there employee for breaking the law about social distance and there violent employee!!!! If you like bad customer service they sure do have it!!!

Ja
Review β„–21

My car looks so sexy now!!!!!! I got my tint done here because they have the best prices around and also LIFE TIME WARRANTY!!!??? Way too good to pass up. They were all super nice and took their time answering my questions. AND they were quick, especially for being as busy as they were that day. I think my car was only there for a few hours !!! 10/10 would reccomend to everyone!

jo
Review β„–22

I dont recommend this place they did me so wrong i never been so stress out until i came to this place. i Spend $4,500 expecting what i ask and gave me something way different. i went on May 4th and still have not got everything corrected i still have to go today but im done. Robert (sales man) and Jason (manager) i really cant believe you do business like this please dont call me or try to convince me to go back and fix anything again. Just keep my money and god bless

Cr
Review β„–23

Called a few shops to get prices, everyone quoted me $200.00+ for an Interface adapter and most didnt have it in stock. Called HB Autosound, said he has exactly what I need and when I arrived the price was only 80$ for the adapter + Extras. Honest prices, with great customer service and staff. Thank you HB AutuSound!!

SE
Review β„–24

Save me 50 bucks free installation and the set up in my truck was a complete disaster three previous owners with all different systems didn’t nickel and dime me. And that was the best part If you’ve been to audio place you know what I’m talking about

Mi
Review β„–25

HB stereo sound are awesome..... gave me a great deal to replace one speaker and ended up replacing both speakers for the same price. I was in and out in about half an hour. Wonderful.

Br
Review β„–26

HB AutoSound was great! Already had the equipment and ready for install. Wasn’t sure where to go and who I could trust. The install went great and smooth, very quick. The guys were all super cool and took care of me. Really can’t complain here! I now found where to go and I do trust them for future work! Thanks fellas!

Gl
Review β„–27

Isaac and David are super knowledgeable and will guide you in the right direction when it comes to customizing your vehicles sound system! awesome place and would recommend them to anyone looking to upgrade their vehicle!

Po
Review β„–28

Excellent friendly professional service! Fair prices for top notch knowledgable staff. They fixed up our 63 Nova stereo system just right!

Me
Review β„–29

5 star experience. Had my Dodge Ram twin crab completely hooked up with audio, speakers, head unit, bright led head lights and window tent. All done in 2 days and I’m 100% satisfied.

Se
Review β„–30

These guys are ripoffs and their customer service is a joke.8 months ago they installed a head unit and back up cam on my truck (worked with Jason and had a good experience). The back up camera broke a few weeks ago. I recently moved out of town (about 1.5 hours away from HB AutoSound) so I called to explain that it would be a long drive for me and I wanted to make sure they had time to fix the back up cam and also put in new speakers and tint the windows so I could make it back before traffic hour around 2PM.Decided on Tues and I got in the shop about 10AM. As I dropped off the truck they let me know the tinter wouldnt be in until 5PM. Was a little annoyed that I called ahead several days and told them what I wanted and then they didnt schedule the tint guy. But I know its a contracted service and they dont have full control over the contractors schedules, so all good. They said the truck would be done by 2PM and I said Id be back between 2 and 3. I got back to the shop at about 2:45 and the sales guy told me they hadnt touched my truck yet... Didnt apologize, just said they got busy and hadnt had time to work on it yet. I told him I called ahead days in advance to make sure they had time to do this and then confirmed the time again when I dropped it off and asked when it would be done.Then get this.... he says his tech was out at lunch but once he gets back it should be done in about 1.5 hours.... What a joke. I told him that was ridiculous and not to do the speakers and just fix the back up cam as soon as he could so I could get out of there. About 45 mins later he comes back and says that the back up camera was broken and even though it was under warranty, I shouldnt expect the manufacture to honor the warranty because they had bad customer service..... I told him they should take care of it since they chose to sell the companies products. He said that they wouldnt. AND HERES THE KICKER. Then he says, hold on, and looks on his computer for a min and tells me that I should buy another back up camera from them and pay to have them install it........ He says he can give me a discount on labor and only charge me $60 for labor and that he has no flexibility on the price of the camera which was $85. Guess what bruh, the internet exists. I looked up the exact camera he tried to sell me and its $39.99 on Amazon brand new.These guys are clowns. The prices on some things seem good but it will cost you twice as much in the long run. Go somewhere that respects their customers.

Je
Review β„–31

The gentleman who helped me was very upfront and professional. I appreciate the great service they hooked me up with a touch screen system.

Kh
Review β„–32

Installed new speakers for honda accord 2019 hybrid here.+ rep was knowledgable with hybrid system+ quick installation+ has issue but was covered by their warranty+ sounds 10/10+ cost 800-1k4+ highly recommended!

gu
Review β„–33

I was looking for a good deal as i am tight on $$ and Jason was Really Really helpful he gave me a really Good Deal and was able to get me what i needed fast and easy with out any issues. Thanks Jason You are very professional at what you do and on helping customers.... I really recommend this Place. Jason will be happy to take care of u....

Ja
Review β„–34

New to the area, and love supporting local businesses. Dave at HB Auto Sound hooked me up with a great new stereo with hands free and nav to help me get around my new foreign hometown legally! Prices were reasonable and installation was quick and expertly preformed. Good selection and great advice. I got exactly what I needed quickly at a great price. I highly recommend you go see Dave for all you car audio and security needs!

Ba
Review β„–35

Jason got me a good deal on my new sound system for my car and was incredibly friendly. When my new radio had some bluetooth issues he got it replaced quickly with no hassle or cost. Excellent service. Excellent system. Highly recommend.

Jo
Review β„–36

Horrible....just dont

Va
Review β„–37

Al is awesome at HB AutoSound! He has excellent customer service and does everything in his power to get you financing. You get treated like a super star when you have stuff done with these guys!

Sc
Review β„–38

Top notch installation, friendly and knowledgeable staff. Great service. Salesman even gave me a ride home to wait for my car to be completed. Thanks HB AutoSound!

Ty
Review β„–39

Fantastic place , In my opinion best autosound shop in the world. Why theyre so knowledgable I have a Harley, man they went to town. I have one of the loudest harley music wise youl l ever here . Theyre prices are super reasonable. They arent trying to break your arms for speakers. Theyre customer service best Ive ever experienced, in a autosound shop. Ilm never go anywhere but to HB AUTOSOUND FANTASTIC PEOPLE, PRICES , PRODUCTS !!!

Ri
Review β„–40

Awesome service. In and out very quick with great work done

os
Review β„–41

First day I went to this shop, Kevin heard the sound coming from my system and within seconds, knew what I needed. He gave me a few options and told him I would come back. 2 weeks later, I went back, told him what I wanted to do, setup an appointment, and decided to get an audio controller installed since I wanted to keep the stock stereo. The sound quality is great! The shop re-wired some cables for me since the previous shop didnt know what they were doing. I highly recommend this shop!!

Ki
Review β„–42

Very helpful staff and a great selection

Ch
Review β„–43

Bought an alarm for $89.00. The guy there told me he was giving me a good deal since the original price is $129. After purchasing it I found out that the same model is being sold between $30-$40 at other places. They dont allow returns so Im at a lost now. Never going back again.

SA
Review β„–44

Great customer service. Quick and expediate. Had some adjustments done to my stereo settings and it was explained throughout the process. If you need help be sure to ask for Dave

Na
Review β„–45

Ive visited other stereo shops out of all the places hb autosound gave me the best price very good customer service Jason was very helpful explaining to me which one I should go with would not think twice in coming back anyone who.would like a great deal and great customer service this is the place to go

ka
Review β„–46

I live in corona ca but my girlfriend lives in Huntington beach and she told me she need it a radio and speakers!!! we came here and because it seems a busy place they sold us what we need it for her car, plus they offer lifetime warranty on labor definitely places wont beat that plus they gave us 2 year warranty on the product highlighted recommend this place to anyone

Wi
Review β„–47

Drove down from Aliso Viejo To get an audible alarm system installed. They needed a part and drove to their other store so they could get the job done same day. Amazing service exceptional product I will definitely drive down here again for my next audio need amazing customer service

Sh
Review β„–48

Great experience worked with my budget and now my truck sounds good inside and out

Fl
Review β„–49

Dave helped out a lot gave me a great deal on my alarm and will be coming back to get a radio and window tint done very soon!

TA
Review β„–50

Jason was super helpful and the atmosphere was super chill. I would definitely recommend them to my friends.

ke
Review β„–51

The people here do very good quality work and they will give you many options for whatever you need to do, I highly recommend them to anyone.

Le
Review β„–52

Awesome experience Jason was a huge help on getting what I need!

Mi
Review β„–53

Good prices and lots of Professional Knowledge these guys know what theyre doing

Me
Review β„–54

Very nice people and a really clean and organized shop! 30% off your first in-store purchase.

Ju
Review β„–55

Good people helped design the system that I wanted for my truck gave me good deals and are willing to work with you

Hu
Review β„–56

Good prices and fast service definitely recommend these guys.

ji
Review β„–57

These guys are nice and very honest. I will come back when I need head unit

Ro
Review β„–58

Actually gave us free parts and the exact instructions in laymens terms making it possible for me to have my jams up and pounding in no time

Ke
Review β„–59

Cant seem to open their store on time. Been here twice, and they say that they open @ 9:00. But its more like 9:30-10AM. COMMON MAN, GET YOUR ACT TOGETHER.Salesman said 3 to 3 1/2hrs to install, came back in 2 hrs, car never moved from parking spot.

co
Review β„–60

Dave gave me excellent service, and provided me with quick helpful service as well

Ga
Review β„–61

Closed 30 min earlier than advertised on google. Wasted my time driving here for nothing.

Ci
Review β„–62

Very awesome employees! Great products. Wide variety!!! Go!!! Buy!!!!

Ly
Review β„–63

Nick

T
Review β„–64

Awesome guys. Took care of my truck

An
Review β„–65

False advertising on their website and when you get there they add charges that are not disclose on website deals arent really deals When you ask for it they tell you we dont have it or offer it but you bay buy something else which ends up costing hundreds more than what you went for. Deceptive place dont waist your time and save your gas.

Ry
Review β„–66

Great place Jason is the man

Ro
Review β„–67

Need to go to store. Web site not helpful

St
Review β„–68

Stereos are very good

Dk
Review β„–69

This is the cheapest car audio place in hb the staff is the best they treat me well there spent money here and will spend more haha

br
Review β„–70

$120/hr lol trippin

Ro
Review β„–71

They do flawless work

Pe
Review β„–72

Good place.

Je
Review β„–73

Awesome service

Information
100 Photos
73 Comments
4.3 Rating
  • Address:16732 Beach Blvd, Huntington Beach, CA 92647, United States
  • Site:http://www.hbautosoundoc.com/
  • Phone:+1 714-842-1250
Categories
  • Window tinting service
  • Car alarm supplier
  • Car stereo store
Working hours
  • Monday:10AM–6PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Similar organizations