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KBA Technology
1027 Pearson Dr, Hudson, WI 54016, United States
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Ti
Review №1

Top place to go for all your cell phone repairs. I had a new charging port replaced and the part was defective and they replaced it in hours. They have a great warranty on all parts and labor. You will no be disappointed if you use there services.

A.
Review №2

Great experience today with Tim. I stopped in with a broken screen. It was repaired and beautiful in an hour and 10 minutes. Fair pricing and great service.Exactly what I wanted. Thanks KBA!

Mi
Review №3

Went there after Verizon said that my phone would need to be replaced. Kyle had the phone all fixed up and I was out the door in a few minutes. Great place!!

M
Review №4

The crew at the Hudson, WI KBA are AWESOME! We have been here a few times for cell phone issues and computer issues. They are always friendly, knowledgeable, and super reasonable. They have always been able to repair our issues in a timely manner and have come under the estimate each time! Will continue to recommend KBA and to utilize their services! Thanks so much for helping non-tech savy folks like us!

Ti
Review №5

I had a very positive experience with KBA. They worked v hard on a technical problem transitioning from Mac to a Surface. They were not able to complete all the tasks I asked of them, but did manage to resolve some tricky issues. They didnt charge me a cent. Great guys.Tim

Jo
Review №6

Guy knows what he’s doing and his customer service is second to none.

Ca
Review №7

KBA technology was great and really helpful. They had to replace a part on my computer, and from the time I brought it in to get looked at to the day I brought it back to get repaired was only a week and a half. It also only took them half a day to make the repair so that I could have my computer back for school. Extremely helpful with all the questions I had and great customer service. Highly recommend!

Me
Review №8

I have been there twice, both times I have had wonderful customer service and a quick turnaround. I would highly recommend KBA to anyone!

Ke
Review №9

Just had my iPhone battery replaced by KBA. Done in a hour. They were amazing - reasonably priced, professional and extremely easy to do business with. I give them 5 stars! I dont give reviews often, but they were that good and they earned it.

Mi
Review №10

My old 2009 computer quit working and KBT was able to build a new computer around my old drives and I lost no data. They did the work in a week and the results were great. I am so happy with how fast my computer is now and most of all my data is all there.

Am
Review №11

This company stands by their work! Professional, thorough, and quick! Great customer service!

Ja
Review №12

KBA Technology associate Kyle Anfinson was knowledgeable & professional in answering my questions and suggesting solutions. Thank you!

Co
Review №13

I have brought several things to KBA either in Hudson or New Richmond and in both places they are fantastic to work with. The get the work done quickly and well. I honestly wouldnt go anywhere else for electronic trouble!

An
Review №14

KBA has helped me many times at no charges. They are quick 15 minute fixes and they have me back on my laptop. Thank you KBA for your professional help!

Da
Review №15

These are really talented young men so it is easy to be impressed

Jo
Review №16

Great group. Have used them in the past. This time had a Pixel 3 charging port that wouldnt stay connected. Tim did I quick clean out and sent me on my way. No charge. They are definitely building a great reputation. Thank you KBA!

Jb
Review №17

This place is amazing! Incredibly knowledgeable and fast service with unbelievably low prices! I will always come here for our iPhone and Mac work!

Do
Review №18

Fantastic service, lightening fast!

Ma
Review №19

KBA is very efficient and cost conscience. It is a small store but you feel like they are concerned about what you need done. I don’t think they are overpriced. I am very satisfied with what they have done for me.

Ri
Review №20

Quality work, excellent on diagnostic, and work done in a very timely fashion. Would recommend anyone to use their services.

Le
Review №21

Tim cleaned my phone port complimentary. Awesome place.

St
Review №22

Great place to take your electronics...

Mi
Review №23

It was great experience. It was all perfect in every way. It could not have been any better. Exceptional work, extremely knowledgeable and very professional. I highly recommend and I will for sure go back if I need another repair in the Future!

sa
Review №24

I had lost data on my Mac and couldnt figure out what was wrong or how to recover it. The man working at KBA that day (11/27 - sorry I dont have his name) quickly fixed it and showed me the problem and fix and then didnt charge me! WOW, the generosity was such a nice surprise. I will definitely return when the next problem comes.

An
Review №25

Ive taken several devices to KBA and they have been amazing. They are professional, quick, and communicate well. Their work is very reasonably priced and I love that they dont charge to diagnose the issue.

K
Review №26

Excellent, quick, thorough, professional and a very good value. Complete confidence in their ability. Questions answered immediately. A+

ca
Review №27

KBA is very good at customer service and communication. We felt very informed about every step of our fix. They are also reasonable priced!

kr
Review №28

WOW! These guys were amazing. My Mac was making some strange noises after being dropped on the pavement and I had to wait a week for an appointment at the Apple Store. KBA got me in immediately. Luckily, they could not find a problem with my computer. Even though they had spent a day trying to figure out the problem-which has not reoccurred-they did not charge me anything. This is a wonderful local business to support!

Pa
Review №29

Had an older computer ahead and used laptop wanted it cleaned up have security added to it they did it in less than 24 hours then I brought my current laptop in just to have them look it over make sure it was in security mode they did that once again a couple hours later it was done price was right people were friendly knowledgeable I take my stuff there again anytime

Ma
Review №30

A huge comfort to know that I can quickly have my phone screen fixed if it is cracked and /or not working. Customer service was friendly, professional, and very informative. Prices upfront. I am a returning customer. I recommend this business

Ne
Review №31

My computer was randomly locking up. Glad I took it to KBA before it decided to crash itself. Now its far faster and stable.

Lo
Review №32

I am very pleased with the quality of service and prompt repair of my computer by my local KBA office. The technician I dealt with was polite, efficient and happily answered my questions about my computer. The cost of service was very reasonable and my computer, though several years old, works like new.

An
Review №33

Extremely reasonable price and a very quick 45 minute turnaround to replace the camera module in my phone. I highly recommend their services.

Tr
Review №34

They were very helpful and responsive and took care of my issue. Thanks so much :)

Ma
Review №35

Really knowledgeable. Great service.

Ki
Review №36

My puppy knocked my Pixel 3a XL out of my hand and my screen went black. I tried everything to get it to work. I found KBA through a Google search, went there the next morning, and Kyle helped me. He told me I needed a new screen. He ordered it and I had my phone back in a couple days. Awesome! Thank you Kyle and Cody! I will definitely be back for my MacBook to be repaired. ( By the way, KBA was lower priced for their services than their competitor in town).

Da
Review №37

Upgraded my MacBook for storage. The Place for tech help and fixes. Great service and help. 5 stars.

Ro
Review №38

Fixed computer at no charge for diagnosis, will definitely be back!!

Di
Review №39

One of my friends had a issue where their computer was stuck in a bootloop after taking it to KBA they responded by saying it was 1: a broken hard drive 2: The motherboard was broken 3: The CPU was broken. If this company knew a single thing about computers they would understand that you cannot have a boot loop issue with a CPU or Motherboard unless you are insanely unlucky to where they both break or one of them breaks if you have this issue with a motherboard/cpu you should just buy a lottery ticket because of how rare it is. This specific issue was fixed by 13-14 year olds.... Very disappointed in this work

ea
Review №40

My experience with this firm was outstanding !!! Tim took the time to show me what to do and answered all of my questions to the fullest !!! And all in the Customer Service manner !!! KBA is the place to go and is an example for others to follow !!!

sa
Review №41

Helpful, friendly, Covid procedures in place to make it an efficient, safe experience all around! I got very good advice and have been a repeat customer! Highly recommend KBA folks in Hudson!

Mi
Review №42

They ordered my computer part quickly and installed yet ASAP. Nice job!!!

Su
Review №43

I havent had them do work yet, but they were very helpful and knowledgeable when I called on the phone. I appreciated that they were polite and professional but friendly. Kindness matters.

Bo
Review №44

Very knowledgeable nice to haveKBA Technology in the community.

Lo
Review №45

Made my day! My son dropped his phone and it stopped working. Our carrier didnt even look at it, juat wanted us to file an insurance claim and send it in. TBA looked at it and 5 minutes later had it working. It only needed to be reset! Saved the day and saved us the hassle and the money of filing a claim and having to pay our deductible. They are now at the top of my list for any future electronic issues. And the worker, I failed to get his name, was very friendly. Nice job KBA!

Me
Review №46

Super timely cell phone repair with courteous staff!!

Ke
Review №47

Excellent service, cost less than expected, and in short timeframe. Top notch people!!

To
Review №48

As usual, another excellent result when choosing KBA for any and all electronic device repair or consult. You cant go wrong with KBA. Thanks again.

Da
Review №49

Thank you so much for your help and I’m telling all my friends and family about your great service

Sh
Review №50

When trying to power on my Surface Book it would show a low battery sign and then turn off. After many attempts to charge/fix it I brought it to KBA. They told me that it was a hardware issue and that Surface Books are too difficult to fix. I was better off just getting any info off the computer and cutting my losses. It didnt feel right for some reason. I took it home and my kids (ages 9 and 12) picked it up and decided they were going to fix moms laptop. Well guess what Im using to type this review? My Surface Book laptop that my kids fixed! I am extremely disappointed in KBA. It feels like they did absolutely nothing to solve the issue, just gave up. From now on I will consult my kids first I guess.

Al
Review №51

Always love going here. Great customer service and cheaper prices than other chain fix it places!

Br
Review №52

I briefly dropped my phone in the water Kayaking. My phone was fine after a night of rice but my camera still had internal condensation on the lens. They were able open up the phone and clean the lens in 10 minutes. I was also happy to hear that they can help us choose the right camera and setup for our home security system. Glad we found them.

Jo
Review №53

Excellent! I just walked in and got the item I needed. Great customer service!

Ca
Review №54

From computers and laser printers to cell phones and tvs. They know their stuff!

to
Review №55

My computer crashed and KBA Tech. Opened their door for their Professional advice! Being a senior and not Being computer savvy, I walked in and did NOT feel my age! They diagnosed my computer and had it up and going in 9 hours! Thank you KBA Technology!

Da
Review №56

Great to work with. Kept me updated as things progressed.

Ja
Review №57

Very fast, easy to work with, and friendly! I would use them again and refer my friends!!!

Di
Review №58

They are the best this is the only place we take are cellphone s and computer for service and repair.

Di
Review №59

The staff there is always friendly and knowledgable. They take time to explain things and answer questions. I have gone there multiple times and would not hesitate to go back.

Do
Review №60

Great service, great prices!

Is
Review №61

Quick repair! Great communication!

Je
Review №62

Excellent service and fair prices. I tripped and dropped my phone breaking the screen to what I thought was the point of no return, but they put a new screen in and cleaned my charging hole for $84 after tax.

Ke
Review №63

They are always great to work with excellent service !

Be
Review №64

I live in Minnesota and was recommended KBA by a friend. I called and was able to confirm the device I was going to get repaired would be able to be done while I was in town. The price was better than expected, the time to fix the device was WAY quicker than expected, the services was just incredible. Bottom line...if I have another phone or computer Ill be driving to Wisconsin to have KBA work on it.

Mo
Review №65

I brought my phone in to have the screen replaced, and was pleasantly surprised by the affordable process along with excellent customer service! I had to bring my phone back in the following day because the screen had started lifting (due to a design flaw in my phone, not their work), and they quickly came up with a way to fix it, and took care of it immediately. Great customer service!

Ka
Review №66

KBA is my 1st go-to for computer or phone issues! They’ve helped clean up a sloth computer, replaced cracked phone screens and recently ran diagnostics on an old computer. Service is always fast and so reasonably priced. Plan to head to the New Richmond store to replace an older phone and perhaps a computer. Super friendly staff and I always feel they are looking to help me solve my problems not cash in on the opportunity.

Bo
Review №67

I stopped in to see if they could do some repairs to my PC that another local company couldnt get fixed. Absolutely no personality to anyone who works there. I explained what was wrong and they said no problem. When it was ready they told me they took care of it and it works fine. Got it back to the office and of course its doing the same thing. I brought it back and dropped it off again. They called and said they did some more stuff to it and its ready again. Same result. Still dont work.

Ry
Review №68

Very professional, quick, friendly, and best of all, reasonably priced!Went there to get a self-built computer checked out (wasnt turning on) went there around 3:40, left, and then shortly after 5:15, I got a call saying theyd fixed the problem! I went to pick it up, and the grand total was less than fifty dollars! Amazing service for a just as amazing price! If I have another computer issue, I would definitely visit them again!

Bi
Review №69

Great staff, very professional, thorough and knowledgeable.

Ge
Review №70

Excellent Laptop Repair Service! I brought my laptop in because I had several keys that were sticking. I had looked up how to do it myself and I thought that the procedure was too complicated for someone like myself to take on with the neuropathy I have in my hands. So I took my laptop to KBA Technology and they repaired the keyboard on my laptop and did a fantastic job! I am very satisfied and in my other couple of experiences with this company I have found them to be both very knowledgeable and to provide excellent service. If youre looking for laptop, cell phone, computer… Service or repair anywhere in the East Minneapolis-St. Paul metropolitan area, I would highly recommend!.

FP
Review №71

The people at KBA know what they are doing. I consider myself to be fairly tech savy but Jake helped me fix a stupid mistake when I cleaned my Custom built PC. I didnt get the name of the other gentleman but neither of them talked down to me or gave off any hint of criticism. Thank you so much, I will be referring you to everyone I know

Br
Review №72

KBA is such an efficient company and was there to help with all my tech needs. They are friendly and know their stuff. I would recommend this to anyone, as everyone has some sort of tech need.

Da
Review №73

Great sushi and stir fries as well as the regular Chinese buffet offerings.

Ke
Review №74

Was told my laptop couldnt be fixed. Tried myself, ended up going back the next day due to not having the correct tools at home. Was about to explain what needed to be done and together we got it fixed.

Le
Review №75

Phone wasnt charging, was worried it was the battery, turned out the charging port was just dirty, they cleaned it in like a minute and didnt even charge me for it. Totally awesome.

Ja
Review №76

Very good service, quick and polite!!

Be
Review №77

These guys are great. Extremely knowledgeable, friendly, and fast!

Pe
Review №78

This place is the bee’s knees

Ti
Review №79

Super fast and respectful!!

Tr
Review №80

Great service!

Da
Review №81

My tower was slowing down at an alarming rate. I brought it to KBA for a diagnosis. Within an hour, I was informed of a need to clone the hard drive and install a new drive. I was quoted a very reasonable fee, $150, and asked what I wanted to do. I agreed to the treatment plan and picked up the tower two hours later. I brought it back to the office and everything works like new. Thanks Jacob.I am certain my former specialized software company would have taken advantage of my misfortune and tried to talk me into another $13,000 “upgrade.” Thanks again!!!

So
Review №82

Super fast repair time on my broken MacBook screen, good price with friendly and knowledgeable staff. Ill definitely be coming back with any other technology issues!

Ka
Review №83

Quick response time!

As
Review №84

They have had to fix my phone a couple times and now my husbands. I just brought mine in for water damage and it was fixed the next morning. The same day I picked my phone up my husband dropped his phone in water and he had to get his fixed also. They are fast, they communicate with you, and the price you just cant beat! I totally recommend kba!

Ch
Review №85

We had our sons iphone repaired here. The repair was done very quickly and the service was friendly. When comparing cost around the area, KBA was the most economic choice!

As
Review №86

This is some good service, fixed my phone and my computer from this place, and they know how to get the job done

Jo
Review №87

Prompt, professional phone repair!

Di
Review №88

My Macbook Pro had gotten a virus, I was completely locked out . I really didnt think it could be fixed. These guys were so great. It was kind of an odd thing, apple was stumped too, but these guys got it fixed. They were friendly, explained what we could do, and they are very reasonably priced. I was amazed by their prices. My Mac was up and running great in a few short days. I really appreciate how professional they all were. yet so very friendly. Always had time for any questions. I highly recommend them to all. I really cant say enough about how good my experience was with them.

Da
Review №89

Very fast and affordable.

De
Review №90

Brought my older laptop in for debugging and to ensure WiFi connection with all account users and to make the laptop run smoother. After spending close to $200.00 and then telling me it is fixed, the problem is still a problem. I dont recommend their services.

Ac
Review №91

We use KBA for our company and personal needs with our smartphones and computers. We continue to keep going back because of the fantastic service and great pricing! They have fixed multiple broken computers and several cracked smartphone screens quickly and professionally. Love KBA and would recommend them to any person or company!!!

Le
Review №92

They were great in getting me in right away when I cracked my screen after it dropped out of my pocket facedown onto a rock. Had the glass protector replaced at the store as well, to be sure it was a good quality. Unfortunately, my screen cracked at the top after putting it in my work bag for less than a minute. Not dropped, no sharp edges against it. Wondered if this was a common problem after replacing screen and maybe not installed correctly, perhaps new phone glass was not the same quality or the protecting cover was not a good quality. Stopped in to talk about the 90 warranty, but surprisingly this does not qualify even though both the new protection glass and the phone screen were purchased there and was within the 90 days. Very disappointed!! Would not spend the extra money here, as it clearly does not mean customer service and there truely is no 90 day warranty!!

Be
Review №93

Great customer service! Fixed my screen super fast.

Ja
Review №94

Dropped my phone and the screen powered on but was illegible (static look). There wasnt any cracks in the screen or any other visible damage. KBA told me the motherboard was bad and I needed a new phone without hardly even looking at it. Spent less then 5 minutes with my phone. I then took my phone to a local competitor for a second opinion and I am glad I did. The competitor quickly diagnosed the problem that the screen was simply unhooked from motherboard and fixed it in a couple of hours, all for $55.00. Saved me a ton of time, money and hassle. KBT staff was NOT knowledgeable or helpful and I do not recommend!!! There are better places to go.

Na
Review №95

IPods, ear phone jacks, screens, charger plug in...These guys have fixed all of mine. Fast, cheap, up front with the assessment, local, and nice.

Me
Review №96

I went into KBA technology with a broken screen on my iPad mini two they repaired it and did a wonderful job but later that evening the screen started to on and hear from the rest of the iPad so I notified them about the situation and then they addressed the situation immediately and repaired the screen again at no additional cost and they completed the work in a very timely manner. The staff there were amazing with their customer service and communication with me and I greatly appreciate their business and believe that they are an amazing company and there is no Where else quite like them. They did an amazing job and greatly appreciate the competitive prices and give them complete customer satisfaction

Mi
Review №97

Terrible, they replaced my iPad glass and put new button on but the button barley worked and it costed WAY to much, well i used it anyway but then it just would skip around and press a bunch of random stuff and asked if they would check it out, it took like a month and costed 200+ dollars and when i got it back it was worse and the screen sell of, so i am telling u people do not go there u will waste your money. The reason i give one star is because the people where nice and helpful but they lied about things like what was wrong with it ect.

Mi
Review №98

Excellent customer service and fast repair, for reasonable price.

Mo
Review №99

Good customer service and they stand by their products. When there was a problem with my replacement they fixed it for me right away!

da
Review №100

Dropped my laptop off with briefcase holder. Came back after it was fixed and asked where briefcase holder was. Claimed they didnt know where it was at. In the future make it policy to not leave your holder with them. Thieves!

Information
25 Photos
100 Comments
4.5 Rating
  • Address:1027 Pearson Dr, Hudson, WI 54016, United States
  • Site:http://kbafixmycomputer.com/
  • Phone:+1 866-221-9654
Categories
  • Computer consultant
  • Computer repair service
  • Electronics repair shop
Working hours
  • Monday:9am–7:30pm
  • Tuesday:9am–7:30pm
  • Wednesday:9am–7:30pm
  • Thursday:9am–7:30pm
  • Friday:11am–3pm
  • Saturday:11am–3pm
  • Sunday:9am–7:30pm
Service options
  • Online appointments:No
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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