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Gerber Collision & Glass
5130 Hudson Dr, Hudson, OH 44236, United States
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Comments
Ci
Review №1

Doug and the rest of his crew were very sweet and professional. Their shop Is one of the most pleasant and clean auto body shops Ive ever been in. And the fastest to call me back to pick up my car. My car had cracked paint and scratches from a minor accident, on its bumper. Doug n em went IN and did more than just patch it up. It was sanded down and repainted perfectly and he threw some razzle dazzle in there. THANKS DOUG! He did a wonderful job!! It literally looks like a brand new bumper. I highly recommend this place to get your car fixed!!!

Ja
Review №2

Scott, the manager, was very knowledgeable and experiences. He solved the problem effectively and I learned a lot from him. Combining their works on my other car before this time, this is the number one collision shop and I highly recommend it.

He
Review №3

We have needed body work on both of our vehicles in the past year, and this place is top notch.

Da
Review №4

Have dealt with this company on three occasions and all have been great experiences. They are as quick as possible do excellent work and are honest even when dishonesty will put cash in their pockets. I appreciate them and the services they offer.

Pa
Review №5

Excellent service. They repaired more than 700 dings from a hail storm and my car looks fabulous.

He
Review №6

This company had done work for me twice in the past. They are the very best! And now that my friends car was damaged with a roof collapse inside of a garage, I recommended them to Gerber and he is going to get the work done there based on my high regard for their work and how they are concerned about each customers needs. Gerber went to bat for me in a situation and saved me over $1,000. They worked it out for me and I will never forget it. Also my friend had two quotes for this recent damage to his car and the other company had an estimate four times the amount that we were given by Gerber. He never showed this other estimate to Gerber until Gerbers quote was given to him. Gerber is AWESOME and their work is excellent. I highly recommend this company!

Ch
Review №7

Very good experience, quick service very polite good work...

Da
Review №8

Great job on my wifes 2014 Chevy Cruze, they kept us updated every step of the way, I highly recommend this place, plus Enterprise is right next door..

St
Review №9

Very good quality! Very professional!They were very accommodating and worked with the insurance company to ease my stress. The quality of work is amazing. Thank you Gerber!

Ch
Review №10

Just picked up my Durango and I couldn’t be more happier, they didn’t charge my insurance an arm an leg. Very affordable! Detailed my car real nice without charging and also got off some old adhesive that was on the car for free!!!! Thanks will recommend

bi
Review №11

The absolute best !! went out of there way to do the best job possible, got us back on the road in record time. We were hear on vacation and finished all repairs before we had to leave. Can not say enough about them !!!!!!!!

Er
Review №12

Fast and did a great job. Will use again.

Ca
Review №13

They keep you updated every step of the way

Jo
Review №14

Went here for service from Glass America. They replaced a rear window for me, one that that shattered. I was in and out in less then 2 hours with a great install job and friendly people. Fantastic service as always.

De
Review №15

I have never had a more positive experience anywhere in the automotive industry. The customer service is second to none. Tim is so easy to work with and so accommodating I will never go anywhere else for body work. Thank you for your kindness and professionalism.

Je
Review №16

I have used this Gerber Collision location a couple of times and they are hands down the best service you are going to get anywhere. Friendly and super professional and they keep you posted the whole time they have your vehicle. TJ is the best of the best!

So
Review №17

I wasnt exactly thrilled when I was struck at a gas station in my new suv. The insurance company recommended them and I can see why. They really do treat you like family and they get the job done very well and in a timely manner. Everyone there is extremely nice and friendly. The repair was done so well that I couldnt even tell where it was hit. You really cant go wrong with them.

Ki
Review №18

My husband brought his vehicle here and they did a great job! There was a little miscommunication at first, but the Manager, Brian, went above and beyond to correct that, as well as provided exceptional customer service and quality. We would recommend!

Ma
Review №19

I worked with AJ on repairing my bumper. He was professional and helped get everything taken care of promptly. The entire staff was great. Extremely grateful I chose to come here to get work done.

Cr
Review №20

Dont bring your car here if you need it any time soon. My experience here has sucked. I was in a moderate accident and had my vehicle towed here at dealership recommendation. It took over a week for the vehicle to even be looked at. It sat in their lot with no parts ordered or an inspection to see what needed done for that whole time. Once it was inspected, work started and deadline after deadline has been missed. Calls are rarely returned. I had to show up just to find out what was going on after a week. Now, unnoticed damage was found and will need to be looked at. Ive been without my car for 4 weeks now. These guys are known for quality work, but the best mechanical repair in the world doesnt matter if I dont have the car!

Mi
Review №21

The experience of having this shop work on our car was absolutely terrible. Our car was transferred to this shop from the shop in Warren, OH. It might as well have fallen into a black hole. We received NO communication from the shop. MULTIPLE delivery dates came and went with no one telling us what was going on. Our car was gone for over a month. And when it finally made it back to the Warren store it was discovered that multiple things werent fixed. It had to stay at the Warren store even longer to fix everything this store failed to fix. The service level weve had was horrendous. If I could give less than one star, I would. This will be the last time any of my cars will go to a Gerber shop. I cant believe the treatment and the level of apathy we received at every stage of this process. Weve informed or insurance of the ordeal. They have promised us they will be starting an investigation of their repair network. I hope that this will be the last time they direct anyone to this shop.

Ma
Review №22

They did a PERFECT job on my car and made it look brand new again. Very friendly service, and very helpful too. I would recommend this place in a heart beat!

Pa
Review №23

Professional and friendly staff. They thoroughly and timely handled my car collision.

Ca
Review №24

They did a very nice job repairing my car. Their customer service was excellent and they were very quick in returning my vehicle to me. I would definitely use them again!

Ka
Review №25

Very professional and quick. Car took two more days than estimated, but I was kept in the loop.

Al
Review №26

So happy with my experience, they surprised me with cleaning my car inside and out!!

Sc
Review №27

Dont trust this place. They are working with Geico and God knows what other insurance companies to screw you over. Very shady place.When I questioned their assessment of my vehicle and requested they send my Jeep to a dealership. They sent it without the front bumper including the license plate, grill & headlight assembly and then told me that they would no longer work on my vehicle. Guess they dont like it when you question their line of BS.

An
Review №28

Good service but they need to accept payment plans

Ma
Review №29

Amazing, very impressed with their work and communication! I recommend them to anyone, will definitely use them from now on!

Da
Review №30

They repaired my truck in two days! Jason was awesome and went beyond his duties! Overall excellent customer service!

Ka
Review №31

Great service. They kept me updated through the whole process.

jo
Review №32

I have used these guys for five or six repairs they are wonderful professional courteous top-notch group of people. I will always use them for my auto repairs.

St
Review №33

Excellent work, went above and beyond! I am impressed with their work!

br
Review №34

Friendly service, polite employees. Great work and reasonable pricing

Se
Review №35

Car looks like new. Timely service.

Ch
Review №36

Brought my Chevy equinox in for rear bumper repair on a Tuesday afternoon, not only did they have car done in 2 days they went above and beyond my expectations. I would recommend them to anyone who wants quality work done..

Je
Review №37

Very nice, we needed an estimate. Didnt take long.

We
Review №38

Brought in my car on Wednesday, they got it back to me on Friday. Fantastic!

ma
Review №39

Not bad but not great

St
Review №40

The office staff is stellar!!!!

Am
Review №41

Great place great staff

St
Review №42

Will never bring any if my vehicles here again. Rude and inconsiderate.

La
Review №43

Very kind and professional, highly recommended!!!

Ga
Review №44

Phenomenal work

An
Review №45

Awesome

Information
19 Photos
45 Comments
4.4 Rating
  • Address:5130 Hudson Dr, Hudson, OH 44236, United States
  • Site:https://www.gerbercollision.com/locations/hudson-oh?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=SEO_OH&utm_content=SEO_Hudson&utm_term=3148429
  • Phone:+1 330-342-1077
Categories
  • Auto dent removal service
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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