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Express Oil Change & Tire Engineers
14508 Memorial Dr, Houston, TX 77079, United States
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Am
Review №1

Xavier was a lifesaver on a Monday morning! He was able to change my oil and take care of some other issues very quickly. Excellent customer service and fair prices. Will definitely be back as my car needs maintenance. Thanks again!

Ty
Review №2

Alexis was nothing short of amazing today when I received my oil change. She was very knowledgeable and professional. She helped me learn things about my car I had no prior knowledge on, and made sure I was content before leaving. Would definitely recommend this place for your car needs! Thank you Alexis🥰

Jo
Review №3

Leo and his crew are exceptional. He really cares about his customers and takes pride in his work and craft. Im one of those who loves my car but also doesnt baby it in any way so bringing it in for repairs and maintenance is a regular thing for me. They tell me what I need, what I should consider, and what I can leave be so Im never spending money unnecessarily. Highly recommend for virtually any service and any vehicle.

Ni
Review №4

Just moved to Houston, and super happy with the service. Came here for oil change and state inspection. It was fast and quick! Alexis answered all over questions.. and was super helpful. Definitely getting all my services here!!

wa
Review №5

FAST N QUICK! AMAZING EXPERIENCE WITH COOPER AND HIS TEAM TODAY. Got the job done fast, safe, and Professional. One of the best customers service I EVER received.

Da
Review №6

I was greeted by the manager upon arrival. He went the extra mile in customer service and educated me about debris under my hood. Alexis completed my oil change and state inspection. She was very detailed and cordial during the entire process. I like this place and will definitely visit this location again. 5 stars to Management and 5 stars to Alexis and staff !!! Its a comfort to entrust my vehicle to professional and cordial service.

So
Review №7

BEST CAR REPAIR SHOP ON THE SOUTHWEST!! I came in for a simple fix involving a hanging piece under my car and Leo, Xavier, and the rest of the team there went above and beyond to make sure I was comfortable and my car was well taken care of! I was given complimentary water and assisted almost immediately as I pulled up. The entire team was so professional and had great customer service!

je
Review №8

Came in today to get my car inspected. Alexis was beyond helpful and patient while I found my insurance card. She was extremely professional and took care of all my needs - I needed some new tires and had some other questions. It’s a great day when you get something done you need to have done and walk out with a smile on your face because you know you you had a truly professional and knowledgeable person helping you . Thank you Express oil change on memorial for having such a great person on your staff. Made my day!!!

Br
Review №9

I had a great experience here. They are very realistic with their service times and upfront about the cost of the visit. All of my questions were answered thoroughly. I will be returning for any future needs.

Be
Review №10

The representative was very helpful and polite, he done the job quickly. Highly satisfied and recommended.

ma
Review №11

Great experience, if we had more people in the world like Leo it sure would be a better place. Excellent customer service was greated damn near from the street! Ill be back at 3000 miles for my next oil change thanks again Leo!

Al
Review №12

I took my car in to get an inspection last week, and it didnt pass. Xavier was extremely helpful letting me know exactly what I needed to do to get it ready. I brought it back today, and Alexis inspected it. It passed. I would highly recommend this place. I managed to get in and out in less than 15 minutes both times, and everyone there was very friendly!

Ci
Review №13

Xavier is super friendly and knowledgeable. No wait during lunch. I didnt even have to get out of my car. They didnt try to upsell me or anything too pushy like other places but did make some recommendations. The place is very professional. Its new so dont get lost and confused by the Google Maps. Its a blue building with a blue roof.

Ka
Review №14

Fantastic Experience!! Alexis greeted & took care of us from the moment we pulled up! I cant say enough great things about her !! Everyone there was so nice, the waiting room and the entire location was clean and pleasant, the work was done efficiently & I HIGHLY recommend!!

Co
Review №15

I love coming here! They are always so friendly, progressional and QUICK!! I was able to sit in my car while they changed the Oil! Alexis helped me so much, gave me her honest opinion on what I really needed and even ran through a super quick safety test!! I HIGHLY RECOMMEND this place!

Gr
Review №16

They have always provided me with excellent, courteous service. I never even need to get out of my car when I get the oil changed. Very pleased.

Au
Review №17

First time using express oil change. Xavier was so helpful and informative. Nice clean and friendly place! Check it out!

rr
Review №18

I love how fast and convenient the services were! I didn’t even have to get out my car. Thank you Alexis! She was wonderful and so professional.

Ch
Review №19

Quick and easy service, I’ve pulled up and was helped right away. The prices were good and it didn’t take longer than 15 minutes to get in and out.

Iz
Review №20

I’ve followed Xavier from the barker cypress location, his service is so wonderful I had to try his new location. If anything, it’s even better, along with the help of Alexis and Leo! The team they have here is superb, it feels like home here. 10/10 for anyone who wants to try a new full service location!

Wa
Review №21

Truly professional service. The manager will courteously explain what you need to know about the service. Their main priority is not about making as much money as possible. They will be honest with you and give you professional advice even if that will mean they can’t provide the service to you safely. The mechanic know what they are doing and they did an excellent job! Place are also clean and cosy. Highly recommended.

Je
Review №22

First time taking my car somewhere to have serviced since my son moved out. I found this place after leaving NTB due to wait time. Staff was friendly and very informative. I felt like i was being taken care of and not taken advantage of. Important in my book! Fair pricing and great staff. I did nit wait long but if they were busy, I would wait! Thanks Leo and staff for a good experience.

M
Review №23

Alxis has been knowledgeable and efficient. A real pleasure to be here!

Ha
Review №24

I’ve been coming to Express for about 3 years now, I just recently started coming to this location when Xavier left the Cypress location! Xavier is the absolute best!!! He always helps me understand everything being done to my car, he is extremely polite & professional. This company never disappoints and will continue to have my business for a long time!

C
Review №25

These guys are professional and did more than asked. I asked for an oil change and they came back with some great feedback on things. They even pointed out an issue and noted I should take my car back to Ford to fix something while under warranty. I would have had no idea, and they didn’t have to go the extra mile. Thanks! I will be back.

Ch
Review №26

So convenient! Quick and easy. Didn’t even have to get out of my car. Thanks Xavier!

As
Review №27

Super quick and efficient! Xavier helped me out and was awesome and polite. Definitely will come here for future oil changes.

Su
Review №28

I would give a rating higher than 5 stars if I could. The workforce, without exception, is capable, congenial, and goes the extra mile to ensure customer satisfaction. The entire service center is immaculate. And most impressive, this location has a diverse workforce. Kudos to the management of Express Oil Change and their staff.

Qu
Review №29

This place is amazing. Very professional, does everything in a timely manner, very informative. You could easily tell that this is a place you can trust. I will be back next time I need car work

Ir
Review №30

Great people here awesome service they always put forth the best effort Leo and Xavier are by far my favorite people here so glad I come here for everything.

Ja
Review №31

Leo and Xavier were great and got me taken care of quickly and let me know other services that may be needed. Would definitely come again.

Ho
Review №32

Xavier was awesome!!! Very personable and helpful. Great customer service! Will be back

Su
Review №33

Alexis was helpful and patient with me. She helped me determine what was necessary and what I could wait to do. She made my appointment very enjoyable and professional.

Te
Review №34

Nice service. oil change has a fair price but other services is a little bit expensive. They are fast and giving good service

Gi
Review №35

I usually don’t post reviews but the service here was great. They serviced my car fast and charged a really good price for the synthetic oil. I usually wait HOURS for my car. I just did a road trip and needed my car serviced immediately so I stumbled on this place. Alexis was very helpful and completely honest about what I needed to have done on my car today. She didn’t try and upsell me on extras like people usually do.

Tr
Review №36

Excellent Service soon as i came in for a simple oil change. I was greeted by a young lady By the name Of Alexis Which she made me feel right at home and welcomed. Leo Also went the extra mile to let me know whats wrong with my car. My Time here will have me come back for sure. Also i will recommend anyone to come to Express Oil & Tire Engineers.

Er
Review №37

OK people I found the one place, that will give you great service and be honest. I highly recommend this establishment for your business!!

Do
Review №38

Xavier and Alexis serviced my vehicle with great professionalism and recommended services ONLY that my vehicle NEEDED, no pressure was applied. If I could give more stars, I most definitely would. Fantastic service!

Br
Review №39

Xavier assisted me and was very professional and helpful with any questions I had. Will definitely be back!

ja
Review №40

I was greeted at the service bay in a friendly and professional manner. The work was performed very efficiently, and the prices are fair.All sensible Covid-19 precautions are in place and adhered to.If there are any service recommendations the prices are clearly displayed, so there are no surprises.For vehicle maintenance Express Oil Change are an altogether good experience.

en
Review №41

Great customer service, polite, and very informational. did the job fast and with care I will definitely be bringing my business back here!!

Ga
Review №42

Alexis was super sweet and patient, and taught me some new things about car maintenance! Would 100% recommend if you’re in the memorial area (and a female!)

In
Review №43

I had such a great experience at this location! The manager, Leo, was extremely friendly, professional, and let me know of everything that my car needed. I went to this location twice during the week, once for an oil change which was done extremely quickly and again to get my drive belt replaced as suggested. I was told my service would be done in an hour and he stuck to his word. I highly recommend this location to anyone for their car needs, they’re amazing!

Br
Review №44

As a first time customer, I am very satisfied with the service here. I want to thank both Alexis and Leo for both the help and advice. Everyone here is a professional and they treat their customers very well. Will, most definitely, come back again.

Ha
Review №45

Stopped by to get my oil changed while I was running errands and I was In and out. Xavier was so friendly and was such a big help!

Kl
Review №46

Alexis was sooo knowledgeable and the service was swift. The team tuned Sapphire up and we were good to go! Excellent service.... Thank you!!!

De
Review №47

Alexis and the rest of the staff members were great. Excellent customer service, which is a plus for me! Also, they know what theyre doing. Definitely come here for all your car servicing needs.

Sh
Review №48

OMG! My oil light came on and this is the 1st place I stopped so glad I came. Alexis and the Manager Mr. Alvarez took great care of me! They were truly amazing with informing me my about my car. Please visit these guys. Will definitely be back.

no
Review №49

I got my oil change here. Xavier made sure to answer any questions I had and got my car out in no time! He was super sweet and polite. Best service!!

Sh
Review №50

Always a great experience when I come here! The staff are very charismatic and helpful and always reasonable about price. Leo and Alexis especially! 👍🏻

Me
Review №51

Let me start off by saying this will be the only place I take my cars in the future. I visited Express Oil Change off Memorial for the first time today. I not only needed an oil change but a service light came on in my car for the Coolant level. The minute I arrived they were quick to help me with my needs. The female mechanic (which how cool, you dont see that often) was so friendly and personable- which is just an added bonus to the service. Leo, the Manager not only made sure my car was taken care of but he took the time to show me and better explain what was wrong. I have been to numerous places where they try and sell you extra services that might not be necessary, Leo did a great job showing me what was needed and nothing more. He is definitely educated on what he does. They provided excellent & reliable service and I will definitely return again.

Ki
Review №52

Loved it! Felt trustworthy. Speedy service. Customer service was above and beyond

Or
Review №53

I went in for an oil change and Xavier was a great help. He explained what my car needed with so much kindness. I will definitely be returning.

Ro
Review №54

This is an awesome place to get your vehicle checked. They are understanding and give you options. Glade I stumbled upon them.

Ad
Review №55

Alexis at this location serviced our 15 passenger van and was super friendly, professional, and did an amazing job. Thank you for exemplifying customer service and professionalism.

Kr
Review №56

I was helped by Alexis and Bianca; both provided stellar customer service. Bianca spent a lot of time explaining my options and answering my questions. Initially they couldn’t replicate the issue I had but found some other issues. She was very clear that my problem might not be fixed. I appreciated the honestly. Turns out the work they did fixed my problem. I went from getting 16mpg to 24 mpg! The final price also came in a little lower than the estimate. They also finished my car a few hours earlier than expected.

Ni
Review №57

Loved this business! So helpful and professional.

Ga
Review №58

My low tire pressure light came on so I came here to get it checked! I was excited to see an all women crew working, they were helpful and got my tires checked and aired up super fast! I don’t live in this area but I would 100% come back just for the good service and the helpful explanation my service tech gave me! 10/10

Ch
Review №59

I recently moved to this side of town and the place I would normally go to, is just too far. I googled the nearest place and stumbled across this one. I understand why they are so highly rated! The customer service is incredible! Leo took great care of me. He educated me on the type of oil I should be using how anything less than would damage my car. He did a thorough once over on my car to make sure that everything was in tact. He even clean my window!! Lol. He went above any beyond to make sure that everything was what it needed to be. I will definitely be returning here for auto services.!

Ch
Review №60

Excellent customer service from Leo and his very knowledgeable staff. Alexis was very helpful and helpful. Cant say enough about these folks....Go see Leo for yiur next oil change you will be glad you did 5 stars +

Lo
Review №61

Leo and Xavier were super cool and proffesional! Leo especially made it really fun and personable! Good quality service!

Jo
Review №62

Came in for an emergency tire patch. They took a look at the location of the nail on the tire and advised of its patch ability pros and cons. Once they got my Jeep in the shop they did a thorough lookover and made some recommendations that we will be getting done here. The staff is extremely friendly, personable and professional!!!This initially was an emergency stop that happened because they were the closest tire shop and I needed quick service. Based on today, they have gained a repeat customer for my upcoming preventive maintenance.Im going to order them pizza! :)

An
Review №63

Xavier was really nice and helped me with everything I need for sure coming again

La
Review №64

This automotive center was awesome. My wife was having surgery this day and I had to travel across town for it. My check engine light came on with about 20 minutes into the trip with another 25 to go. After dropping my wife off, I went to them, explained the situation, my time constraints as I needed to get back to her ASAP, and what this issue was. They understood and worked really hard to get what we agreed to done. They were actually able to get everything done such that I got to my wife on time and didn’t have to visit my local one where I live for items that I was looking at deferring. If I lived closer to them, I would definitely use them again.

Jo
Review №65

Xavier was very professional and knowledgeable. He explained procedures well. He wasnt pushy. He is a credit to the organization

Sh
Review №66

Alexis was super nice and helpful!

Ti
Review №67

I am way delinquent in sharing this review (from December 19th), but the service and efforts of Stan and Leo and the others (Alexis, etc) who went above and beyond to get us on the road safely are to be incredibly commended. We were long-distance driving in the rain through Houston in a very large and unusual van when the alternator went out...in Covid...with the van packed full and 7 passengers...as the day was ending on a Saturday evening. Not only did Leo and Stan go the distance to locate the very specific and unusual alternator our vehicle required at the end of a rainy business day, but they stayed 2.5 hours overtime to complete the job to perfection and safety test it for us to be able to get on the road for another 400 miles that night. It was service with a smile and no complaint and endless hard work. They truly made the impossible happen and did a fantastic job (as a month later of lots of driving, were continuing to be in great shape!). The shop and waiting room were extremely clean, and their hospitality and knowledge of their work was impressive and expertise. Thank you!

Ad
Review №68

Great service! My car feels new after the fuel system cleaning. Definitely coming back.

Th
Review №69

Xavier was awesome and super professional! Made sure everything was great so I definitely will be coming back!

la
Review №70

Awesome! Alexis was the highlight of my oil change!

Au
Review №71

This place was phenomenal. Alexis was very sweet and super helpful. Made me feel right at home. I recommend this place to anyone, anywhere, who needs an oil change or tire rotation.

Ha
Review №72

Xavier and Alexis were very helpful when it came to the well being of my vehicle. I will definitely be back for any car services and would definitely recommend anyone who had car troubles to come to this location!

Te
Review №73

Leo is so personable and friendly. He did a great job explaining what he was doing and going on with my car. And as an automotivly illiterate, I appreciated. The waiting room is immaculately clean and they have Netflix for while you wait! And multiple employees asked me multiple times if I was good and/or needed water. Super attentive and caring and will undoubtedly come back!

Na
Review №74

Xavier handled everything great! I’ve been here twice and it’s very well run.

La
Review №75

Xavier and Alexis were professional, knowledgeable and great to work with. I highly recommend this location!

Co
Review №76

Alexis was super helpful and informative! She took her time to explain everything to me !They staff was extremely awesome 👏🏼. I’ll definitely be back here !

Ry
Review №77

I went here today to get some preventive maintenance done on my truck. Bianca quickly greeted me and got my vehicle right in the service bay. The mechanic and manager did a thorough job checking over my vehicle for any other concerns. There was a great level of concern to ensure the service was completed to my expectation and that I was completely satisfied. They even offered for me to test drive it afterward to ensure I was satisfied and noticed an improved performance. I really enjoyed talking to Leo and the mechanic as they, among the other staff, were all very friendly and knowledgeable. I noticed a level of pride in their hard work that you dont see too often, as they all took advantage of down time to clean around the shop and keep their work areas clean. This is definitely a team that cares and will be honest, professional, and work hard to keep your business. I wish I knew the mechanics name but they all did a great job and Im glad I went there. Thank you!

St
Review №78

Always come here for my oil changes and maintenance. They are fast, courteous and explain everything thoroughly.

Mi
Review №79

Quick and great service! Was helped by Stan, super friendly and professional service. Totally recommend 👍

Om
Review №80

Amazing service Alexis is very knowledgeable great customer service skills and fast and thorough experience

Je
Review №81

Great first experience while visiting Houston!! The technician was friendly and very knowledgeable!

Al
Review №82

I stopped by on a whim and had a great experience with the whole team. They did an synthetic oil change but also gave recommendations of a few needed services! Quick, professional and informative! I highly recommend.

Sy
Review №83

Two weeks ago, Express Oil Change & Tire Engineers worked on my car and the experience was wonderful. I had called a couple days before taking in my car and Bianca took the time to answer my questions and explained alignments, struts, and shocks to me. When I took in my car Leo was respectful of my COVID-19 precaution questions. He also took the time to listen to what was going on with my car and quickly set up a game plan to get my car checked out. They completed a fuel system cleaning, alignment, and break drum clean. They checked in with me through out the process to let me know what they found my car needed.The part that sold me to this place was they were never pushy or pressured me to get all the work done right away, like soooo many other car shops. They understood and were respectful of me being on a tight budget. Bianca quickly offered their best & lowest prices! She explained and suggested what work was more pressing to get done that day and what could be scheduled for another time. She got me a great deal to get what I needed to get done on my car within my budget.It is so hard to find good ole customer service anywhere now and days. I was super impressed with this place and will definitely bring my car here in the future. It has been two weeks and my car is running and driving great! Thank you Bianca, Leo, & your great team!

M
Review №84

Great job! Which and easy. Patched my tire too when I got car serviced.

Ar
Review №85

Xavier was super nice & helpful. Very quick efficient service.

Je
Review №86

Alexis was an AMAZING customer service provider. She was kind, attentive, and wore her mask the whole time! She gave EXCELLENT and HELPFUL and INFORMATIVE service, for which I am grateful. I very much would recommend this location to anyone.

Os
Review №87

Greeted by a friendly staff right from the start Alexis, and Bianca was very well organized and professional and she also took the time to be very detailed oriented. And Leo the manager is a true professional in managing expectation and overseeing the care of my vehicle. Will definitely come back and highly recommended.(Note... I had driven here to get service after another competitor across the street was not as friendly and had higher costs)

Sh
Review №88

Worked with Alexis, she’s super nice and friendly. Would definitely recommend!

Tw
Review №89

Great service! Alexis gave great customer service and was very helpful!

Ju
Review №90

First time coming here today and definitely will be back in the future. ALEXIS was super helpful and informed me on what was happening through the whole process. I was able to sit in my car and it didn’t take very long at all. I would highly recommend bringing you vehicles here!

Ad
Review №91

Very professional,quick, and thorough. Had a nail in my tire and didnt even know... patched right up.

Ye
Review №92

Service was awesome they are very professional and fast I love the service will definitely come again!

Br
Review №93

I pulled in to get an oil change. It seemed that the cover plate was bent which made it hard for the techs to get to my filter. Their diligence and profession in solving the problem was beyond expectations . Great service. I will definitely be back!

Ma
Review №94

Alexis and Leo are the BEST! I would give higher stars if possible.

Ch
Review №95

I usually go to the Express Oil Change out in Cypress and was so happy to see them building an Express closer to my home off Memorial. Upon my first encounter I was greeted 10 minutes before opening on Saturday morning. All staff were extremely helpful and I received a fair price for my rotors. Leo touched base with me on pricing and was able to get my car fixed in an hour. I’m extremely grateful that I willNot have to drive to Cypress anymore to get great service for my vehicle. If I could give more than 5 stars I would.

Ga
Review №96

Came in for a oil change and Xavier did a quick efficient job!

Ra
Review №97

Alexis was so professional and polite. The service was quick and smooth. Didn’t have to wait for hours like the dealership.Highly recommend it.

Sh
Review №98

Leo was amazing. His customer service was amazing. He explained everything to me in detail so I would know exactly what he was doing. I really appreciate his service. I will be returning!

Je
Review №99

Alexis was very knowledgeable about all the services offered and have a great personality. Definitely a peoples person. I am recommending them to anyone in need of auto repairs!

Jo
Review №100

Great Service!. I went because of a flat tire and they solved real quick. Strongly recommended. !

Information
15 Photos
100 Comments
5 Rating
  • Address:14508 Memorial Dr, Houston, TX 77079, United States
  • Site:https://www.expressoil.com/stores/houston/tx/0757/?utm_source=google&utm_medium=organic&utm_campaign=local_website&utm_content=0757
  • Phone:+1 346-200-8685
Categories
  • Oil change service
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Mechanic
  • Auto repair shop
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–5pm
  • Sunday:Closed
Health and safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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