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Regus - Texas, Houston - Park Ten Place
16225 Park Ten Pl Suite 500, Houston, TX 77084, United States
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Comments
Br
Review №1

The space is too expensive for what its worth, I have had several significant over-bills that needed correcting, the internet connection is lousy for a modern office, there is no opt out clause in their standard contracts.The desk staff is wonderful, but I have found the corporate staff to be particularly unhelpful. When I attempted to negotiate an early termination, they literally directed me to the Help Desk phone number. I think Reguss business practices are, overall, really poor and borderline predatory. I would never office with them again.

Ka
Review №2

We have been tenants at Regus since 2013. For the most part we have been pleased with our office spaces. We have been in two different office spaces at this particular location. That being said, I feel Regus Management could do some much needed upgrades to the facilities at this location. What makes this Regus location special is the office staff. They have continually worked to help make us happy and comfortable! Thank you all!

Zo
Review №3

The best thing about my experience at Regus is the office staff. So helpful and personable. I have been happy with my office space. I do think the rates rise a bit too much, and I think the fee for the kitchen amenities is too high.

Is
Review №4

I was originally skeptical about using a Regus location as I had heard some of the horror stories. I must say they were wrong. Starting with my arrival to use one of their conference rooms for a business meeting I had with potential investors, the Regus staff was very pleasant and attentative. They offered all my guests coffee making it seem like they were my staff. Other than the slight blip of telling my clients they were to connect to the Regus network, it was a very simple, quick, painless experience. Kudos to the staff at the front for being so professional! Will use this center again!!

jo
Review №5

I have used this center on several occasions and the employees have always gone above and beyond to assist me. They are always courteous and helpful.

Er
Review №6

I have been at this location a little over a year now and let me tell you how it has really became a shipwreck!When I moved in, the furniture was disgusting and did not match. I didnt get my phone nor internet active until a month or so into my contract. The front desk girls did not answer my calls the way I asked. The girls at the time were named Meridith and Stephanie(I think). Meridith answers calls by yelling and Stephanie seems like she could use an energy drink. All hell broke loose and luckily someone realized that those girls were not good at Customer Service and replaced Stephanie with Jennifer. Jennifer came in here and turned things right side up. She helped me understand things as big as my invoices and spoke to my customers as if she worked for my company specifically. I have to say she is the reason I stayed here for this long. Now that she is gone and I am basically left with Meridith, its sad to say I will be turning in my notice soon. Meridith is no help when it comes to issues, I get the usual Ill put a ticket, Ill tell the manager, Ill get to your issue when I am done with this, Let me finish this first, etc.. When she says something like this, do not expect an answer until a week or later, if that! The turnover from the staff is ridiculous. Let me not forget to mention that the first girl (Stephanie) comes to cover every now and then, which means she may be back. I have spoke to a few other tenants that will be doing the same for the same reason. Kind of embarrassing that Regus customers are willing to leave because the staff member that had the most Customer Service is now gone. Not to mention Cindy, she can be nice when she wants to but do not speak to her on a bad day! Cindy is not able to provide the hospitality I require for my customers. Thank you for the service you have provided thus far, my notice is coming soon.I am giving 1 star due to the Customer Service change. *My customers noticed this change and tell me about the rudeness on the phone all the time.

Xa
Review №7

The staff and the facility are both excellent. -Xavier M. Bennett

Gh
Review №8

Irvin and Meredith are amazing.

Do
Review №9

Too expensive compared to other nearby locations.

Al
Review №10

Appt

Ke
Review №11

Great company

En
Review №12

Pretty modern and good location !!

Information
12 Photos
12 Comments
4.1 Rating
  • Address:16225 Park Ten Pl Suite 500, Houston, TX 77084, United States
  • Site:https://www.regus.com/en-us/united-states/texas/houston/16225-park-ten-place-2134?utm_source=yext_places_gmb&utm_medium=places&utm_campaign=yext_traffic&utm_content=2134
  • Phone:+1 713-338-3400
Categories
  • Office space rental agency
  • Business center
  • Coworking space
  • Virtual office rental
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online appointments:Yes
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