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Jones Auto Care
7731 Hillmont St, Houston, TX 77040, United States
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A.
Review №1

Recently had F250 repaired, they took care of it and even change blinker bulb for free. Extremely friendly, great prices, clean place. The two gentleman in the office were very helpful, explained everything! Came back for an oil change, price was great, service was quick!! All around highly impressed! Highly recommend!

Bo
Review №2

Mr. Keith Watlington is very polite and helpful. Both Larry and Keith are very professional and caring. Mr. Keith had done such a good job washing my car. Thank you very much Jones Auto Care!!!

ke
Review №3

New customer for life! I have now taken my wifes, my fathers and now my car to jones auto care. The quality of service and pricing that they offer is exceptional, and they really do care about the safety of your care and your family. They offered me shuttle serivce everytime and i have never been dissapointed with their work. I will definitely be a customer for life!

an
Review №4

Down to earth people!! Always have fresh cookies and will take care of you! Grandmother has been going here over 20 years!!

Pe
Review №5

A wonderful experience. Keith and Larry are two awesome people!!! Having to go get something done with my car is typically an intrusive and stressful experience but this was a pleasant change. There was a clear homey, family atmosphere. I look forward to making Jones Auto Care my go to place!

Je
Review №6

Great customer service and straight up prices. Definitely will go back for all mechanical needs.

Mc
Review №7

I procrasticated on getting my vehicle inspected. I had heard good things about this place from co-workers as we are just across the street. When I got to work I checked their hours and was surprised to see the were already open at 7:00. I called to ask if I could drop off my car for inspection and they said to come on over. When I got there, they were able to look at it right away so I didnt have to return later to pickup the car. I was out of there in about 15minutes in which time the owner was great company. I will certainly come back to them should I need more serious work done to my car.

br
Review №8

Dont bother calling to ask for estimates. They want to marry you first, get you to come over and have your car tested free then they give you an estimate after your halfway committed already by spending your time at their auto shop for an estimate that could take 4 minutes on the phone. Try a better tactic at reaching your customers pockets other than this. ;)

Ch
Review №9

The entire staff here was great. Discount tire recommended this shop for a local wheel alignment and they did not disappoint. The vehicle was ready shortly after I dropped it off and upon arrival I received the alignment reports. The vehicle drives great now!

Br
Review №10

Definitely would never reprimand this place. The have great people skills but they overpriced & money hungry. I paid for a diagnosis but didn’t like the price they would not even give me a copy of it or tell me what the problem is. So I paid with them in the still had the same issues. All the owner wanna do is brag about he been in business for a long time who cares when you scamming people like this

Id
Review №11

Do not take your car here to get inspected or you will regret it. I took my car here on my lunch break because it was close to my job and I couldn’t get to my mechanic before he closes. They appeared nice enough and looked like honest people, but that couldn’t be furthest from the truth.After waiting on the inspection they came back and told me that my vehicle failed. They told me that my horn didn’t work, my tires were bald and that I had a belt that is missing a rib. The proceeded to try and upsell me on fixing both the horn and belt, but I had to get back to work.Well when I got back to the office and thought hey let me hit this horn and see if it works, and it did loud and clear. So then I went out and looked at my tires and they were nowhere near bald and no one in their right mind would replace perfectly good tires that still had some decent tread on it still. These guys are outright dishonest and I can’t believe I not only wanted my time and money.I urge anyone that is considering using these guys to seriously take their car somewhere else. You will get ripped off so save yourself the trouble. The level of outright dishonesty blows my mind, didn’t they think that I would check the car to see if there was a problem. Anyways I hope this sheds a little light on my experience and I am able to help someone else out from getting ripped off

Sw
Review №12

I love them...I take my car here and they are amazing... They get everything you need done in a timely manner, they they let you you whats going on step by step...I will recommend this shop to any and everyone I knowBy the way Larry (they guy at the front) is the best just like the whole staff!!!

Sc
Review №13

Ive been using Jones Auto for about 10 years. Im always pleased with the service, staff and prices. They have a life long customer in me! Thanks Jones Auto for taking care of my cars and truck so well over the years!

Ke
Review №14

Absolutely overpriced. My company used to require me to take my fleet truck there and they would charge an arm and leg for very simple services or replacements.They wanted to replace my rotors for $1200 just two, it really wasnt needed especially since they wanted to put marked up parts in as well. I called them on it and somehow it dropped $700 off the price.This is why my personal car is only repairedby myself. I wanted to test out how much they wanted to charge for a refrigerant recycle they quoted me $250. I literally laughed out loud when I heard that and said nah thanks Id rather go anywhere else since its pretty universally charged at $75.They also replaced my work truck battery supposedly and somehow it died shortly after on my way home from work. I nearly forgot how they charge $80 to unlock your car if you lock your keys in, even if they can walk less than a minute away from the shop. (I didnt lock my keys in the car, but coworkers.)To sum it up stay away, but if you know a thing or two about cars you can barter them down at least.

He
Review №15

Ed, Larry, James, and the entire staff really take good care of you. They will treat you like family and take care of your vehicle just as their own. I found my home for all of my car needs. Thank you guys.

Ka
Review №16

Quality work every time! I only bring my car to Jones Auto Care. Larry always takes good care of me! Thanks guys!

ch
Review №17

Con Artists!!! This shop advertised at my job and several of my co-workers went to these people and everyone got slided. They went in for the repairs with the initial estimate being reasonable and everyone of my co-workers ended up get fooled into replacing parts that didnt need replacing and additional problems after the fact... Plus a higher bill and vehicles still not repaired correctly... Stay Away!!

Un
Review №18

They were a life saver! Thank you so much

M
Review №19

Wonderful service. They have been taking care if my mothers car for years so I tried them out and have a great experience.

To
Review №20

Great customer service. Never talk down to me but explain every detail.

Ni
Review №21

Great experience, my husband had to get towed there and picked it randomly because of the spot his car broke down near. They drove him to work and picked him up and had the car done the same day.

Di
Review №22

These guys do a great job and work hard to get you back on the road quickly and safely. Have trusted them with many of our cars and trucks over the years.

Ly
Review №23

Honest, bible motivated company. Repairs always excellent.

En
Review №24

My inspection was done so quick, I was out the door as soon as I walked in.

La
Review №25

Amazing amazing amazing! Thank you so much!!!

Se
Review №26

Never done an alignment other than the dealer since this place 5 mins from my house copare to 40 mins where i take it and discount tire company recommended me to go to them I said wth paid them 130$ rotation and alignment they took all day with it they took me home they seem very busy I was cool with it picked up my truck I noticed the steering wheel wasnt straight didnt take it in the same day I lived 5 mins away took it in the same week days later had my receipt they told me ur good u have warranty they supposedly fixed it again told me they were sorry I said its cool human error happens all the time took my truck on the freeway still the same thing brought it back they right away they said its ur tires I still had 50% tread on them I said no way they said yeah its one of them thats causing it took it to my dealer they right away told me its the place u took it to. Dealer are always gonna be expensive but they will take care of ur problem 100% with warranty never again I will trust a regular shop like this.

Ca
Review №27

Friendly service, prompt repairs, clean waiting room, and less expensive than the national chains!

J
Review №28

Beware! I had the belt changed in my truck 3 times. They replaced the A/C compressor, tensioner and it still doesnt run right. Each time Larry comes up with some new theory and more charges. Also replaced a front seal that did not fix an oil leak. They are expensive and not very good.

mu
Review №29

Great service, quick and left my car clean.

Br
Review №30

Overpriced, but will give quality service. Go here if its convenient for you

Ro
Review №31

Quick service, great prices, wonderful customer service!!!

Er
Review №32

Great honest work!!

Ba
Review №33

There awsom

Pa
Review №34

Weve been going to Jones for about 25 years.

Is
Review №35

They are con artists they supposed to fix my truck it has electrical problems they told me that it cost $1,700 and I did not see no new parts it still look the same as it was before I brought it in not good not good

Je
Review №36

Good word

Information
7 Photos
36 Comments
4.2 Rating
  • Address:7731 Hillmont St, Houston, TX 77040, United States
  • Site:http://www.jonesautocare.com/
  • Phone:+1 713-939-1206
Categories
  • Auto repair shop
Working hours
  • Monday:7am–5:30pm
  • Tuesday:7am–5:30pm
  • Wednesday:7am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5:30pm
  • Sunday:7am–5:30pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • LGBTQ-friendly:Yes
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