user
SERVPRO of Framingham
90 Elm St, Hopkinton, MA 01748, United States
Appearance

Comments
Do
Review №1

Excellent service from an excellent crew! They were always on time and so professional. The crew took care of everything....and I mean everything!. From moving the furniture to covering and making sure they are well protected and when everything was done offered to move it back In place. They explained the whole process before starting. It was a seamless process. Even the owner stopped by to check on things and met with us to make sure he answers any questions we might have. I highly recommend this team.

Sh
Review №2

Our tankless water heater in our Austin, Texas home experienced a frozen broken pipe during the 2021 winter snowstorm, despite being insulated. Our modest 2 story home flooded on both levels for an undetermined amount of time as we weren’t home. Before ServPro arrived, we were under incredible pressure to move out quickly, yet efficiently.Once ServPro arrived, our distress was greatly reduced by their kindheartedness, empathy, and patience. Their workers are respectful, immaculate, focused, and well trained. We will forever be grateful to Dave, Shawn, Paul, Carlos, Emilio, Julio, and the Framingham team for relieving the incredible stress on our shoulders. We cannot thank then enough - they work at the speed of light. Godspeed to them and their professional crew as they travel Texas and our country.

Ro
Review №3

Fantastic people. Clean, efficient, and kind. Did mold removal in my kitchen and removed all of it very professionally.

Am
Review №4

I am so grateful to have discovered Servpro! Tom is a big help who will go out of his way to make sure that you feel supported and that you have a clear understanding of how he can help you or someone you know. I highly recommend!

An
Review №5

We had a house fire in March when the whole pandemic happened. Brain was the first one we met a couple days after the fire. He was very sincere in very difficult time for all of us. He answered all my questions and was very knowledgeable. He was never pushy, always very respectful, professional, showed up wearing a mask, and keeping a distance. Brian suggested Mike also from SERVPRO to be our contractor for the rebuild and he has also done an excellent job too! There has been many people at our home from SERVPRO and we have been very thankful for each one of them! I highly recommend SERVPRO!

Lo
Review №6

My Aunt had water loss at her house and the team of Servpro Framingham was amazing! They were courteous, professional and caring. It is an awful situation, but the Servpro team made it a little more bearable

Lu
Review №7

Shawn was such a huge help and so informative when I called the Servpro office. Julio and his team did an amazing job cleaning up my parents house for them. I can’t thank you and your team enough.

Gr
Review №8

So happy with the work done for me by Servpro. I can’t recommend a better service, Julio was hardworking and a huge help. They were clean and did an efficient job, unlike other people who have done jobs in my home in the past.

Ra
Review №9

Tom and his team are reliable and quick to assist with our hotel properties. I definitely recommend their services.

st
Review №10

I found them very professional, friendly, and helpful in our time of need when a tree went through our picture window. I highly recommend there services.

Ja
Review №11

Servpro Framingham did an amazing job assisting my family when we found water damage in our basement. Moniqe were so kind on the phone and quickly got specialists out to extract the water. Nelson was such a great help during this project and was so considerate and clean, he explained the job quite well and was very efficient in his work. Thank you so much Servpro for doing an amazing job, if we ever catch another problem in our home, we will definitely call again.

J.
Review №12

I had an emergency call to ServPro Framingham due to a flooding issue and I started with Tom Riley who brought in Shawn and Carlos and they acted immediately with great service and professional care and did the job quickly including removing all of the debris caused by the flooding in the basement. I would rate this group and service highly 5 out of 5.

Fa
Review №13

Glad to have had such a reliable restoration company to restore my office space after mold was found in our vents after a water leak. They were professional and a pleasure to work with , Brian was very professional and efficient.

Ca
Review №14

So thankful that we had servpro to help us when my basement flooded with water. Servpro was professional and clean, Jess was helpful on the phone and Carlos was a hard worker and very kind . Definitely recommend if you ever experience a disaster in your home

Ca
Review №15

Working with Tom is always a pleasure. His preparedness and follow up are always spot on. Your office cant go wrong with Tom or Servpro.

Jo
Review №16

Highly recommend! Tom is always so helpful and pleasant when calling or emailing! We appreciate all of the help from you and Servpro!

Sa
Review №17

ServPro was extremely responsive and communicated the status of our project the whole way. They were punctual and honest. Highly recommend

Di
Review №18

David K showed us my house immediately showed my house after we got a fire last December. He quickly told us that we need to do weatherization due to cold weather. Next day , the weatherization showed up and performed the job.After this , David and his team performed demo/removal asbestos for us. During this project, David always responded our questions in a few minutes and did his best to address our question concern. I definitely recommended Servo pro for fire related disaster recovery service.

Mi
Review №19

We received immediate service on a water damage claim this morning. The crew was professional and friendly. The equipment was carefully brought in an put to work. Clear communication on the process was provided by the crew. There are a lot of choices in the restoration business. This is the best call to make.

Ed
Review №20

We needed to convert a portion of our warehouse to office space, but first we wanted to power-wash the interior and didnt know how wed manage the resulting water. We hired Servpro and they not only did the wash, they did a complete suck-out, squeegee and blow-dry of the water run-off. Were glad we called, you guys were the perfect solution. Thank you

ca
Review №21

I’m so happy there is a local company that has that small town appeal to help with emergencies. Thomas has great customer service and definitely puts the customer at ease, which is helpful when you need to call upon a company such as Servpro.

Li
Review №22

We own a couple of commercial properties and have used SerPro on several occasions, from a couple of major flood & sewer back ups to small water backups. They have always immediately responded, completed the clean ups in a fast, professional manner. They stay in touch with us and let us know as each step of the process is completed. Their pricing is very fair and reasonable for the outstanding service they provide. We would highly recommend ServPro. May 30, 2019We called them again on August 11, 2020 and received outstanding prompt service. Can not recommend highly enough.

Je
Review №23

WOW, I cant believe how fast and responsive ServePro Framingham is. You can email them and they are able to respond to you so quickly! This team is great! Thank you Servpro!

St
Review №24

Great company to do business with!! Will definitely refer them!!

To
Review №25

Great group of people

Co
Review №26

Great service and quality!

Information
100 Photos
26 Comments
5 Rating
  • Address:90 Elm St, Hopkinton, MA 01748, United States
  • Site:http://www.servproframingham.com/
  • Phone:+1 508-370-4400
Categories
  • Air duct cleaning service
  • Fire damage restoration service
  • Cleaning service
  • Water damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations