When passing through Holland pulling a RV Camper, Westside Service performed an adjustment on my trailer hitch. Steve could see I could not wait around, so he had the job done immediately. This is amazing integrity and public service to a person who will never be in Holland again. The managers of Westside are Top Notch. Then when I asked what money I owed the answer was zero. How refreshing to receive that kind of service.

Love the communication and easy perfect diagnostics. Real profesional and all good quality parts they did an engine swap on my car glad they took their time communicating with the warranty company and coming to an agreement.

5 headlights and a rear light out in the last year. Got a quick appointment, a call to inform what they found and service completed same day. 3 days later all the lights work....so far so good.

Got my truck in and and got it fixed in time for our vacation. Super friendly staff. Minus one star for hurting my wallet a bit... I guess thats the way it goes. But they did a great job and I will certainly consider them for future repairs.

Friendly, professional, reasonably priced, quality service. I arrived 25 minutes early and they pulled my car in right away and had it finished shortly after my original appointment time. A+

Everyone was super nice. I was told the price very early on, which I greatly appreciated and they even gave me a phone call when everything was done.

Sprung a fuel leak. They were able to get my truck in and repair fairly quickly. Very helpful and responsive.

I was able to get an appointment the day I walked in for a pre buying inspection. I got a list of things that should be done as well as other things to keep an eye on with quotes. They were very helpful, fast, and very friendly!

Westside service is always so helpful and informative! They let you know everything that is wrong with you car, but dont push any repairs on you and are honest with how urgent the repairs need to be. They do a thorough job and I always trust them with my vehicle!

I got my car towed to Westside after getting an opinion at another car repair shop in Holland who told me I needed a new transmission. Westside got me in the next morning, diagnosed the issue, and it was only the alternator that was the problem. They fixed the issue and got my vehicle back the same day! Thanks for the prompt, reliable service!

They rebuilt my transmission in a very fast time seems to be working great after the work they perform price of fixing a transmission is not a cheap thing to have done thanks for the fast turn around of my truck.

Well I went there because of what friends and some family had told me sounded good to me I read reviews didnt seem to be many unsatisfied client but what seemed like a disgruntled man but when I had my car looked at and they told me what was wrong listed it on paper and so when I went in to have work done they said okay do you want us to do all the suggested things to I said might as well get it all done at one so what was supposed to take 2+3for my water pump change turned into 2 weeks or more and they also decided they couldnt do my wstarter and water pump until I had some suspension issues fixed because of liabilities issues so I was like go ahead sure enough they didnt do it all when I asked why the outer swaybars werent done as listed they said they talk to El patron so 3 days turned into half a month I asked for a loaner car they said they only have one I guess my over 2000 dollars wasnt good enough ,so I get car back and 2 things I asked and they listed on list didnt get done ,3 days later my car is blowing cold air instead of warm and my water pump was leaking so I took it in found out it was their fault once again I got put on back burner and when they finally got it done again later than said they called me @517 pm and say cars done I said ok Im gunna try and find a ride as Im walking that way could u leave key got there at 529 nobody in sight I figured they left keys in box nope I figured in car nope so my car sat all weekend long and I couldnt use it cause they couldnt do that for me on top of twice having to take my car back after they repaired it within a week then I get this flyer the other day online asking to service my vehicle I said wow! These people

Always excellent. My power steering belt died and was replaced. Excellent service as usual

Did a great job got my truck in and out thanks much

Honest, on time. Car works great. Gave me a price and right around what they said. I will be back again.Thanks

High quality work at a very transparent cost! I would 10/10 come here again for repairs.

I appreciate the team at Westside Service! They were thorough with addressing my concerns and communicated in a timely and professional way - phone calls and text message updates were very helpful!

Professional with great customer service. We had a leak, they felt they should have caught on a previous repair and fixed on their dime. I dont believe all shops would have worked with that kind of integrity.

Very helpful and thorough. Gave good recommendations on repairs. Thanks.

They did great work really fast. Priced fairly.

They got me in the same day I called on Black Friday. I didn’t have to wait once I got there, they took my car back immediately and fixed my flat tire. They guy answering the phone was very friendly and accommodating. I didn’t love how they put my spare tire just in the trunk and not back in where it is supposed to go.

Very nice to work with. Friendly and informative service technicians. I would recommend to anyone.

The desk person was very friendly and helpful. We will use them again!

Very satisfied with there service. Very friendly and explained all that was going to be done to my car! Will recommend them to others.

Quick service, quality work at a reasonable price

Had them inspect noise in front drivers side breaking system. They couldnt find the problem. Picked up car, drove a few blocks, noise came back. Returned and had them look at truck again and pointed out the noise. They looked at it again and found wheel weight caught up between dust shield & caliper. New tires were put on by Bell Tire a few days prior and somehow a newly installed wheel weight fell into the brake area???

Westside did an outstanding job repairing my Jeep that started leaking on the way to Michigan. None of the shops in Holland were willing to look at it (nor a 400mi radius) or evening considering fixing it! They finished it much faster than expected and restored my confidence in the rest of my trip. Truly amazing shop and staff.

Repaired broken wires from rodents or mice .

I went to Westside because the regular shop I go do was booked out for weeks. I was hesitant to go elsewhere, but a trusted friend of mine recommended Westside.Westside took a converted amount of time to diagnose the problem and ensure the fix was going to genuinely fix the vehicle. In the end, when I received the cost, I was amazed and thankful for all they did at such a reasonable price.I heartily recommend Westside. They will also probably be my new mechanic from now on.

They are the most kindest guys up there. They really helped me so much with my car and walked me through everything and really made me so comfortable not like some these other place where when you leave you feel ripped off. The really go above and beyond to take care of you and your car.

Was referred by Tuffy. It took a few days to get my car in, they were busy. They had a loaner that I was able to use. They had my car over night. They explained everything thoroughly and I feel they were reasonably priced. I would recommend Westside Service to others.

I would recommend Westside Service to anyone who is in need of their vehicle being repaired. I called Westside and they were able to look at my truck that same day, and was very informative and up front on what needed to be done along with how much it would cost me. They told me I needed my muffler replaced, and also the oxygen sensor was not working properly. They did mention what should be done in the near future, however they were not pushy about getting it done immediately, which was greatly appreciated. They fixed everything within a day and my truck is now running smoother than ever. Thank you Westside for all of your help!

Steve and the entire crew were great when my car broke down while on vacation! Worked to get me on the road as soon as possible!! Would highly recommend them, they are honest, thorough and fair! A relief when out of town 6 hours away from home and knowing nothing about the area or any of the services.

Great service, very friendly!

Was very satisfied with the work performed. Will use again.

Honest and though evaluation of the issues and good common sense recommendation of what to fix. They gave a few options on how to repair and made a recommendation based on thier experience. Final price came in under what the estimate was. No surprises and the work was done in a timely fashion especially considering how complicated it was. It did go a little longer than planned but it was communicated that the timing was going to be a little longer. Highly recommend them.

Fair pricing, honest work, and professional timing. I had and oil leak from my oil pressure valve and they also found another leak that I didn’t even know was there. Repaired both in a timely and affordable price

They are personable, professional, and provide great quality & value. I would highly recommend them for a car repair or a simple oil change. I know they will get my return business.

Awesome service! Ask for Alan, hes amazing!

Worst experience with a transmission shop! Do NOT bring your vehicle here. I brought my perfectly good working truck to them for just a minor leak and cable adjustment. Got a call the next day from them saying they test drove my truck and the throttle stuck on them. There mechanic got it back to the shop did some adjustments and tried taking it for another test drive then advised me my truck would no longer shift out of first gear. Then began to tell me they would have to charge me $3,000 to rebuild the transmission and Install it back in the truck. They would not take any responsibility for the damage and refused to work something out! So I had my truck towed to another transmission shop. After the new transmission shop pulled my transmission apart they called me and said what ever the last shop did just made the valve body inside the transmission slam shut and that my transmission was just fine, that all I needed was a new valve body installed. Which he said would cost me $300 with the repair and installation of the transmission! They tried to take advantage of a customer who they thought didnt know anything about vehicles. Will continue to warn people to stay away from this shop and always get a second opinion!!!

I had a pre purchase inspection of my vehicle here. They did a great job and were very thorough!

Im new to this place, friendly people. So far great work on my Saturn. I would definitely do it again. 🙂

Great communication and service with a smile!!!

Called Wednesday to see about wheel hub assembly replacement before a road trip to south bend on Saturday. Got me in Friday and done by noon!! Highly recommend them. Thanks Westside team!

Recently, I had to have my car towed and had to choose a place off the top of my head. I remembered my son had been to Westside so thats where I went. Im so very happy with my choice. They told me they could at least look at it same day. They kept me apprised with progress in determining the problem, without any surprise costs.9/23/20 I brought my car in 9/22 because it wasnt sounding right. It was easy to make an on line appointment. I received a phone call explaining in detail what had been checked and how, and what the problem was. I appreciated being informed and with how quickly they were able to resolve the problem.

Top notch mechanics and fair pricing!!

The staff is great and always willing to take their time to explain what is needed and why. They have always been very honest and upfront about when repairs are needed and when they can be put off for a bit. I have seven vehicles that always get serviced at Westside and I have never been disappointed in their work. I am, on occasion, disappointed with the news they give me but i know it is an honest assessment of what is required to me and my family safe. The price is fair and usually less than what I expect. I would recommend Westside Service for any of your car needs.

West Side Service center. As a health care professional, I have to thank you from the bottom of my heart. You went over and beyond and the service was thorough and complete. God Bless Steve and his staff, keep them safe and healthy to continue providing service so we can. ❤️

I seem to have the uncanny talent of choosing lemons whenever I buy a new vehicle. The check engine light is one of those things I see lately whenever I close my eyes to try to sleep. Luckily, because of Westside Auto, that will be the only place I see it. I have brought all three of my vehicles in at different points and every time I do I am amazed by their professionalism, technical know-how, and communication. This absolutely is NOT some underhanded establishment that will do the bare minimum to get the vehicle back to you, they diagnose and repair everything that they deem unacceptable and keep you informed during the whole process. I keep setting up what I think are impossible hoops for them to jump through and they always deliver quality results time and time again. I trust Westside Auto with any problems that arise (including those from my finicky STi) and they are always the first ones I call when I encounter a problem.

I received fast, knowledgeable, and straightforward service on my Corvette without any drama, and the work was completed well within budget.

Very professional, very clean, top notch service. I will recommend you friends.

Steve kept me informed step by step. Price was fair and all the staff were professional and friendly. Very good first time experience.

Very exception service, great staff, friendly and honest. Have always had positive experiences at Westside in Zeeland. Highly recommended! Deb Gilcrest

They are timely and honest. Its around the corner from my house but Id go across town to get this kind of service. Definitely check them out!

Good honest service at a fair price.

Great job guys!!! awesome work.

Great service! They always check everything out and contact you before doing anything. Very honest about what does and doesnt need to be done to your vehicle. Gave me multiple options with varying budgets when I needed to have my transmission replaced. Overall very easy to work with. Ill never go anywhere else.

Very happy my daughter needed work done and you guys got the job done I was very happy with westside services and will reccomend them to anyone looking for a trustworthy auto shop

Nice clean professional on time service. Well done.

Great timely service. We love West Side.

Got me in within hours of calling when other shops around the area quoted me a week out. Diagnosed my car told me exactly what was wrong and had me out same day! Great service and good people! Highly recommend!

I cannot say it enough...the people at Westside Service are AMAZING! Fair prices...check. Friendly staff...check. Fast service...check. They have always done their best to take care of our cars as soon as possible, they explain what needs to be done, and they also let us know what can wait! It’s the best feeling knowing I’ve found a mechanic we can trust. Do not hesitate to call them the next time you’re in need of getting some work done!!!

They have always serviced our vehicles from day one of ownership. I recommend them to a lot of people. They have reasonable prices and they work very hard.

The attention was great as well the repairing. They found a really big issue in my car which I was not aware. My kia was running for a while with no issues anymore. Besides the owner is really helpful and give the proper attention.

I came here to have a pre-purchase inspection done to a car I was going to purchase, although they are remodeling they made it a priority to find us somewhere comfortable to sit while we were waiting. It was very fast and convenient especially because I only called about 2 hours before we arrived there! The man at the front ( I cant remember his name now) was very friendly and knowledgeable about everything going on. Ben did the inspection and then took the time to explain everything going on with the vehicle as well as being very patient and understanding with my many questions. If I’m ever back in the area, they would be my first pick

Excellent service, professional & experiencedWill take my vehicle back for all of the servicing it may needn

Staff was very friendly and helpful. They did not try to sell us any unnecessary parts or services. Very prompt, speedy and affordable services. We are highly satisfied.

Very punctual and transparent about work needed and pricing. Didn’t try and ‘up sell’ which was appreciated. Perhaps the only waiting area I’ve ever been in without a TV, Coffee or other amenities but not a deal breaker...

We have worked with Steve and his crew many times. We trust them to do good work at a fair price. They treat us well and we appreciate that.

Customer service was great! They got my car in quickly and did a fantastic job with it. Enjoyed some good conversation while waiting for them to finish up.

They were pleasant & professional got my vehicle in right away and fixed the problem in a short and a fare cost. Will recommend to other! Very satisfied 👍

I found Steve and his staff to be both competent and caring. What an awesome combo! I had traveled about 2 + hrs for a medical appointment when I discovered a minor car problem. Even though Steves shop was as busy as could be, he kindly took the time to repair to my car so that I could travel home safely. Steves integrity and compassion touched me so, that I am planning to return to Holland for future car maintenance needs. It is definitely worth the trip!

Excellent service, Steven is the guy that made it happen highly recomend these mechanics. They are honest they are fair and the efficient.

Always, excellent service! Trustworthy and helpful. Have known Rick for years and trust no one else with our cars. They are professional and competitive. Thanks Westside for keeping our cars on the road.

Great service. Went above and beyond within a reasonable time frame. Definitely going back for future needs. Highly recommend.

Wonderful service! They got me in right away when other repair places quoted me a a week out. They also reviewed what needed to be replace item by items and also explained what was most needed, and didn’t pressure me into unnecessary fixes. Thank you!

Fast, on-time and quality work. As a car guy I appreciate discussing options as well as their professionalism.

Westside saved our vacation!!! Our Arcadia through trouble codes for the transmission right on the Fourth of July. July 5 I called them up they said bring the car and we’ll see what we can do. July 5 I’m driving my car home I can’t thank these guys enough they were quick, efficient and they were extremely decent on price. I can’t ask for better service, thank you guys and Alan you are awesome!!!

Very professional and honest team. They clearly explained the issue my vehicle had and told me what my options were. I went to WestSide because of the experience a relative had with them. They were honest up front and stated they would love to repair their vehicle for them but they could drive it (and recommended it) with the issue for many miles and may not need the repair. WestSide is honest about what is going on with your vehicle and what your options are. Their honesty shows integrity and care in what they do. I wouldn’t go anywhere else for transmission repairs.

I was traveling and they were able to squeeze me in on short notice. Tow truck dropped off the vehicle and they had an available bay ready to go. Alan took good care of me and the price was OK. I would rate them five stars, but the upper ball joint failure tugged on the ABS wire when they jacked up the vehicle. Now I have a new fix to accomplish now that I’m home.☹️

Quality work thats done quick.

Always fast, friendly, and professional. I can always count on them to get whatever I need done to my vehicle taken care of promptly....which is not an easy thing to do with my crazy schedule.

I would highly recommend Westside Service to anyone!

Excellent service. My vehicle was finished on time and for less than than the estimate. Very satisfied.

The took a look at our transmission on a Tuesday, got all the work accomplished by Friday morning - they gave us a loaner car for 3 days in the meantime.... A1 service: Steve was calm & clear with all the gritty details, while Tom worked his magic under the hood.

Westside has taken great care of our cars since moving into the neighborhood. Theyre timely, have recommended repairs without being pushy, and have uncovered mistakes from a previous mechanic.

West side is very professional and thorough in their work. I think their prices are reasonable. They are friendly and helpful.

Our family has been getting our vehicles serviced at west side for a number of years. They are excellent in there workmanship, but also concerned about whats best for you as there customer. I recommend them for your car repairs!

I recommend this place to anyone honest people hard-working people I wouldnt go anywhere else thank our Lord Jesus Christ we still have good honest people

I am very pleased with them if they were very thorough they look over my van real well gave me a written estimate I was they did an awesome job

Fast, efficient, and very reasonable cost wise. Also, I really enjoyed talking to the manager Steve and other customers while waiting !

My girlfriend locked her keys in her car across the street and the staff we very helpful and were able to quickly get our car unlocked. Thanks guys!

When faced with an expensive replacement, Steve and his team found a workaround that saved me a ton of money and got me back on the road. Being new to the city, having the use of a loner while my car was being fixed was an amazing and appreciated addition to the service at Westside.

We got great service. They are very knowledgeable and friendly.

Steve and the guys are fantastic. I have used them on multiple occasions, and every time they deliver. They have repaired my car each time, the same day, with quality service, and repaired correctly on the first try. You can tell they really care. I would highly recommend.

Steve at west side was very accommodating and understanding of the urgency of my situation, my plow truck had broke down in the middle of the January 2019 winter storm, he was able to get the truck in and fixed within 24hrs, super impressed that he was able to even get the parts needed when so many places where closed and roads shut down. He got back out and plowing to help my customers.

Great service. They are very fair with their prices, wont overcharge you, do a great job, explain issues thoroughly and dont talk down to you.

These guys are honest, helpful and efficient. Steve was a gem to work with and the job was done thoroughly, effectively and I was pleased with the turnaround time and pricing. I would highly recommend them!!!

Service is excellent, friendly, ASE certified, professional, integrity based, very reliable and reasonable. Keep up the good work!

They took good care of my Jeep and got it back on the road quick.