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Stanley Steemer
620 South St, Holbrook, MA 02343, United States
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Review №1

I used Stanley Steemer service first time.I have cleaned area rug, hardwood floor in 3 rooms and bathroom tile floor.Morris Holder notified me upfront that he on his way.He was genuine, very organized and extremely professional .Morris explained each step of his work and give useful tips.Stanly Steemer pricing pretty high, but when you work with Morris, you will be satisfied by his service.It was pleasure working with Morris!

Va
Review №2

I knew grout removal would be a big, long job so I hired Stanley Steemer. All of the heavily spoiled spots were still there when the technician was done. He said thats how its supposed to look..I spent the last two days scrubbing the tile with a vinegar solution and was able to remove most of the grout. Now I know the technician was being lazy! I basically paid to have my floor washed which I could have done myself! The attached pictures show how my floor was left. Terrible outcome.

Ka
Review №3

The service was quick and the group was nice. The price was dramatically different than what I was quoted online. They never told me if there would be a difference based on what I scheduled. When they were finished they also asked if we had bottles of water which was a little strange. They could have been a little more tidy with their clean up since I had to swiffer some wet spots so we didnt slip. Overall everything smells nice and the pieces look refreshed.

Mr
Review №4

Amazing job, I thought that I needed to replace the carpets in my finished basement and after they were done my carpets look like new!!!!

Ca
Review №5

We have two dogs and a cat that spend a lot of time on the couch and it needed a good refresh. Was able to book appointment online for next day sectional couch cleaning/deodorizing. Alex and Denton were timely, professional and did a great job. I’m pleased with the outcome and the room as a whole feels more refreshed. A little more expensive than what I’m looking to regularly spend on routine cleaning through ($300)

To
Review №6

Having tried other cleaners in the past, my wife and I decided to try the true professionals! It was simple to book the appointment with Stanley Steemer using their online booking system. Morris, our technician, was an absolute pleasure to have help us! He was diligent, thoughtful, and packed the gear! We would definitely use Stanley Steemer again, especially if Morris is the one providing the care!

Co
Review №7

We just had our sectional sofa cleaned, and it came out terrific & actually looks brand new again!Technician was very thorough & professional, booking the appointment was very easy using their website, and the price was great (compared with other local upholstery cleaning companies). Would definitely recommend Stanley Steemer! 👍

ja
Review №8

They arrived early and did a fabulous job cleaning my furniture and area rug. I would give them a high recommendation

Ta
Review №9

As always, Stanley Steamer did a terrific job. In addition they provided good information on exactly when they would arrive, they were on time, hardworking and professional and pleasant to deal with.I am more than happy with the result.

Ma
Review №10

I can honestly say that I was not happy with my first service, but they honored their guarantee and sent a different technician with far more knowledge.Far better outcome the second time around.

fr
Review №11

Ask for Tyrell Watson he’s a hard worker , Punctual in the end product was fantastic after five years the carpets almost look new again

ro
Review №12

Both gentlemen were friendly, professional and courteous. The did an excellent job cleaning carpets and stairs. I’m very pleased with their work and would definitely recommend your service. Thanks so much..

Fa
Review №13

Alex was extremely professional, polite and courteous. He did a fantastic job cleaning the rugs. I appreciate his time and effort. Highly recommend.

to
Review №14

The quote you get online is drastically different from what they quote in person. Our price doubled once they got to our house. We also weren’t able to get our grout painted because technicians didn’t have the proper tools… The work that was done was good but not sure I’d use them again.

Ca
Review №15

Great, friendly young men. Did a nice job & were very neat about it. Hopefully all your technician ms are like this duo. Great guys.

Ke
Review №16

Juan and his partner were efficient and professional. They got the job done quickly and thoroughly. The carpets now look clean. I will be waiting to see if the smell of pet urine and smoke is totally gone when they dry up.

Li
Review №17

Stanley Steemer has cleaned floors, carpeting and upholstered furniture for me several times. Every time the technicians have been very detail-oriented and conscientious. They know what they are doing and they work hard to get stains out. We had Jared come out this time and he was very personable and highly knowledgeable. I 100% would use them again and highly recommend Stanley Steemer!

Ja
Review №18

Very good service! Carlos came to provide an estimate and he was very knowledgeable and thorough. Explained the process and the work they do. He was great!

Do
Review №19

Lety and his associate were very professional, quick, and did a very good job on my carpets. They look and smell great!! I would definitely recommend Stanley Steemer

Ma
Review №20

Arrived 45 minutes early. Have an antique love seat that was handled with care. Saw the dirty water and was amazed. Already see a difference. Cant wait to see it completely dried in 6-8 hrs!

Ki
Review №21

The two cleaners worked very hard to get my furniture as clean as possible. They were very friendly and helpful.

Kr
Review №22

Juan & his coworker did a fantastic job cleaning my sofas. They also did a wonderful job cleaning & waxing my hardwood floors. They were very professional & courteous during the time that they worked in my house & I would definitely hire them again.

Ch
Review №23

The technician Morris I believe was his name was very friendly and very professional. He did an awesome job on my carpets. He took his time and you could tell when he was done.When I used Stanley Steamer prior to this I was not happy with the level of service. With tbis visit I couldnt be any happier. Please thank Morris again

Ka
Review №24

I just wanted to comment and say the service I used today was horrible. I was so excited to get my car seats cleaned because they were dirty and had a few stains. Youre telling me you clean with just water and spray? Youre telling me I spent $100 just to have my car vacuumed and washed down with water? I could have done that for free. Once my seats dried, theres more stains?? You have got to be joking me. Either this company is trying to scam people to buy more of their products and get charged more for services, or false advertise people but this is unacceptable. Also, one of the men that came to my house was extremely rude to my mother. She simply asked questions and was concern if the stains will come out, but he just went Can you pay? I have to go. Some of my friends were interested in using your service because they needed their cars cleaned. I am telling them to never use this company. Im posting this review wherever I can, because people need to be aware.

Am
Review №25

The technician was friendly and did a great job cleaning my wood floors and carpets. What an improvement in every area. I will definitely use the service again, sooner rather than later.

Br
Review №26

Morris did a fantastic job! The carpets look great and the wood floor has a shine to it that hasn’t been seen in a while! Morris was both friendly and professional and a pleasure to work with!! Will definitely call again!

Je
Review №27

We had our tile & grout cleaned & it now looks brand new! The technicians were professional, efficient, kind & very thorough! Highly recommend!

Cu
Review №28

They were on time. Showed them the couch and chair. They had a concern about fabric coming clean, however it did. Id recommend them.

Vi
Review №29

Tyrell is a consummate professional and I was VERY happy with the quality of service he provided. My couch and rugs are like new and I would 100% recommend using Stanley Steemer as long as he’s the one servicing your home, this guy is legit.

Vi
Review №30

Was very impressed by the service. Great customer service. Took the time it explain what they were doing and why. Made a feel great recommendations. Would recommend to others.

ch
Review №31

Very pleased with carpet cleaning service very satisfied

An
Review №32

I had the ducts cleaned for my central air. They did a fantastic job! They were very knowledgeable and professional. Will definitely use them again.

Al
Review №33

Very Satisfied… he was knowledgeable and professional. Will definitely use them again

Ro
Review №34

I had the most wonderful experience with Stanley Steemer yesterday First of all I filled out a form on line at 10:30 testerday morning and Ron and Jake were at my house at 12:30. They were both very professional and accomodting. I had hired them to do 3 rooms in my house but when I saw what a great job they did I actually opted for them to clean a larger area. They also put the protect treatment on for me. The best part for me was they actually saved my carpeting. I was getting ready to purchase new carpeting for these areas but after I saw how amazing they did, I wont need to. Not only were they efficient and friendly, I could actually hear them getting excited when the dirt and grime began to disappear. Thank you again Ron Hall and Jacob Rodgers. I will highly recommend them and Stanley Steemer!!!

Li
Review №35

The guys (Manny & Patrick)were great, very friendly, efficient and the carpets look amazing!! Accuse attention to detail and conscientious.... I have used other companies in the past who cut corners and do bare minimum.... it was refreshing to have guys who were genuine!!I would definitely recommend and I will be using them again for sure!!

Ki
Review №36

First time using a company to clean my carpet. Patrick was professional and confirmed and explained service. Pleased with the service provided.I will definitely recommended Stanley Steamer.

gl
Review №37

The Crew arrived on time for my appointment. They were pleasant and courteous.. They explained the cleaning procedure prior to staring the job which was done quickly and to my satisfaction. I would request this crew again....very pleased. G.M.

Na
Review №38

Wonderful job! Much more thorough than my previous cleanings. Thank you!

Ke
Review №39

Great service! They were extremely professional, kind, friendly and quick. Very happy!

Je
Review №40

Juan and Oscar are a team you want to service your home. They are respectful of property, efficient and thorough. I will be requesting this team for future cleaning requests. Thank you!

Di
Review №41

Juan and Bob did a excellent job! Its beautiful, clean, fresh and smells lovely! Will definitely hire again and recommend to all for cleaning! They can clean every surface!!!

Ca
Review №42

My tiled kitchen floor was in serious need of a deep cleaning especially the grout. The technician was thorough, explained everything, and cleaned up after it was done. He was very professional and I am extremely pleased.

Ad
Review №43

Donald was very professional, neat, and informative. Would definitely use him and Stanley cleaner again.

To
Review №44

Excellent crew. Fast, efficient and thorough. Very nice job.

Rh
Review №45

I had tile floors cleaned and they came out awesome .... I had hard wood floors cleaned and they still have dirt stains and scraps all over the floor not so happy with hard wood cleaning ... I feel like all they did was mop with a wet sponge they did not use a soft brush to get all the stains and dirt off hard wood floor

Je
Review №46

Tyrell and Patrick did a great job. They were friendly and professional. Will use them again.

Ch
Review №47

Juan and Oscar were very amazing they did an awesome job and I would definitely recommend them to anybody

Jo
Review №48

Carlis stopped in for air duct inspection and quote. Great guy, personable and explained the process well. We decided to move ahead with air duct cleaning and scheduled an appointment for service.

Sc
Review №49

Friendly, and explained everything they were going to do and what to expect. Also were clear on what needed to be done post-cleaning. In and out in a half-hour and arrived ahead of schedule.

Za
Review №50

Thorough, efficient, clean, courteous. Alex Goncalves and Alex Rodriguez highly recommend! Thanks guys!

My
Review №51

Very professional and great work done! Denzel did an amazing job, the whole house is spotless. 10/10. I highly recommend if you need a job done.

Mi
Review №52

The gentlemen that came were courteous and professional. Very happy with the service provided.

Do
Review №53

I had my air ducts cleaned and after the crew left, I noticed that 5of8 ceiling vents were missing at least one screw, some were missing 2. My bathroom vent is hanging on by 1 screw. I found the other 3 on the floor.Also, they tripped a circuit somewhere and knocked power out of my upstairs and I still don’t have it on after several attempts to fix it. I now need to have an electrician come to diagnose the issue. The problem I have is they didn’t tell me about tripping the circuit. They just had me sign, pay and they left.

Mi
Review №54

Alex was outstanding and did great work- very clean.

Su
Review №55

Juan and Oscar were excellent! They were friendly, polite and thorough. I highly recommend them!

Jo
Review №56

Great job the 2 techs were professional, pleasant and efficient.

Ha
Review №57

Quick and easy service and schedule! Got our kitchen tile grout cleaned and our white couch! Didn’t think they would be able to get the tile so clean but they did! Was professional and simple. Thank you for making it a great experience!

Ju
Review №58

Thank you gor the free redo of my carpet to remove pet odot. I think we got it completely this time. However, the first time i thought we did get the smell out but it resurfaced a few days later which required a redo. Thank you. So far, so good....The carpet cleaners were very good! Professional, answered my (many) questions and went above and beyond. I had to have cat odor neutraluzed and cleaned and pet hair removed, and just general deep carpet steam cleaning. They paid special attention to problem areas as i pointed and now my place smells wonderful. I am glad i did this. Well worth the money and this is a service ill have done bi annually at least.

Al
Review №59

The guys were professional very good in and out, job well done. If needed will use the company again.

Al
Review №60

Prompt and professional. Did a thorough job cleaning my couches.

Fr
Review №61

Excellent job as always! Been using them for years. Crew: Elmison Nunes, Donald Bowes are top notch.

Jo
Review №62

Great service from your worker.my husband was very happy with his work.

Je
Review №63

Prompt and polite. Told me which they could NOT clean due to their fiber composition, which I appreciated.

Co
Review №64

The Stanley Steemer team did a nice job. They were polite, efficient and left my upholstery looking cleaner than it has looked in a long time. I recommend the business. I have used it before for rugs as well.

Do
Review №65

The techs were super nice and explained the process of my dirty carpets.

sa
Review №66

Very pleased with results, Carl was able to remove stains on my carpet that I really thought would not come out. We decided to have our sectional cleaned while he was here, and my couch now looks brand new! Though it ended up being a little pricey to clean so many areas and the couch, you definitely get what you pay for - the results are amazing and since I was planning on replacing the carpet and the couch, it was absolutely worth the investment and way cheaper than replacing would have been. I will for sure use Stanley Steemer again!

Em
Review №67

Fast, on time service. The cleaning and deodorizing made a 100% difference in the appearance of my carpets.

B
Review №68

Great Job in and out qucikly ! Thanks

Pe
Review №69

A bit expensive but you get what you pay for. Great, easy scheduling experience. Very professional while in home, really nice and hard workers and extremely clean rugs. Very pleased and will definitely be using them again.

Ma
Review №70

Great results! Thanks Morris

De
Review №71

They did a great job, real nice men, aimed to please.

la
Review №72

The guys were on time, professional, and got the job done quick! Way easier than breaking out my clunker of a rug machine. Our rug looks great, thank you!

Da
Review №73

They did a great job. Nice friendly and fast service.

Ga
Review №74

Travis did a wonderful job. My 32 yr old carpet looks new again. He got out stains that I tried removing with rug doctor, and resolve.

An
Review №75

Stanley Streamer did a wonderful job. My carpet and stairs look great. The men that came were professional and pleasant. They also worked with me on pricing which I really appreciated. I would recommend Stanley to anyone who needs cleaning done well and fast.

Bi
Review №76

I though the price was more than reasonable. I called in a Monday and they were here Tuesday morning at 8. Techs were both polite, respectful of my home and were in and out in about an hour. Can’t ask for much more.

Na
Review №77

Alex Goncalves was great!

Ru
Review №78

Service people were professional, polite, honest with what they could provide in terms of cleaning areas of required cleaning. Fast and efficient. Thank You.

Ly
Review №79

Very thankful from start to finish.Call center scheduled us with efficiency. We were alerted 30 minutes before arrival and Eric, the technician showed up with a smile on his face & ready to get the job done. He explored all options & offered his suggestions and promptly went to work.Job well done & with efficiency & friendliness from start to finish!Highly recommend!

Ap
Review №80

My sofa looks like it was never even cleaned it wasnt worth $275 dollars at all.

Ra
Review №81

We had a mostly good experience with SS. All 4 of the men who helped service out rugs (two for cleaning, two for dropping off area rug) were friendly and considerate of our space. They even helped move the couch to put the area rug back down. Our rugs are definitely cleaner now than they were before. I would have preferred the rugs smell a little nicer after they were cleaned but other wise, no complaints there. My only real complaint comes from my off-site area rug cleaning. I was quoted 1-2 weeks as the timeline to have the rug back. When I called 2 weeks from our initial cleaning, a customer service rep told it would be ready next week, after the weekend to which I replied so....2 more weeks? yes. Its at that point that I asked to get more information/speak to a manager. As it turns out, a little pressure on my end and our rug was delivered 2 days later at 8am. So it was annoying but at least they fixed it (and were friendly doing so). Overall, good experience.

Ni
Review №82

I was able to call and schedule carpet cleaning same day! They were here fast and very friendly. Explained things well and were able to get the oder AND any pet stains out (we have 4 dogs and 2 cats!) Pricing is very reasonable and the carpets came out great!

Ro
Review №83

My carpets, sofas, chairs and tile were cleaned very well.

Sh
Review №84

They were very easy to talk with in initial call on hotline for booking the request. They ere informative and would answer your questions patiently.Cleaning guys were on time , prompt and professional. They heard what we wanted to focus on. They could even get rust spots off ,which is great. My carpet feels super clean now. I definitely recommend them!!

Jo
Review №85

Great service, on time and professional,after bad experiences with another local service, I will use again.

Lo
Review №86

The guys were on time very friendly , professional and respectful and got the job done quick. Thank you.

Se
Review №87

I was really upset when my 15 year old daughter dumped an entire bowl of chocolate cereal on our beloved couch. Called these guys, they were here first thing the next morning. So polite, thorough, and professional, they were done in less than an hour and my couch looks brand new! I’m so impressed. They also thoroughly explained the next steps (i.e. letting it dry, etc.) I wont call anyone else going forward!

Kr
Review №88

The guys arrived right on time but their truck steamer was broken. It was frustrating because what was suppose to take a half an hour took 2 hours. However, I was impressed by the patience and professionalism as I expressed my frustrations. They had to use the portable steamer which seemed to do a good enough job. Overall I give 4 stars because they guys were patient and kind. What I didn’t like was the dispatcher quoting me $129... when the price came to $289. The guys were especially understanding with the issues they ran into and gave me a major discount. Two thumbs up for the on-site crew. I can be rather difficult!

Ca
Review №89

I needed my parquet floors cleaned and refreshed. Stanley Steemer did an excellent job. My floors sparkle like new. They were very fast and efficient too. I will certainly use them again.

Je
Review №90

Your technicians did a terrific job on bringing back to life my dining room carpet & area rug.They were very thorough in explaining how their cleaning process would be activated.Again I am very pleased with all aspects of my experience with Stanley Steemer. Thank you.

Ke
Review №91

The crew showed up on time and did an amazing job. We are a two-dog home so everything needed a bit more time but it came out great. Love that they took their time to give it extra attention. Crew was pleasant and professional.

Ja
Review №92

They were very professional and did a wonderful job getting pet stains out of my couch. I highly recommend their service.

Li
Review №93

The guys pointed out problem areas on my carpets, explained my options and even addressed my husbands concerns about the chemicals and how they may effect his mild asthma condition. Although I thought they had done a great job, after my dark carpet fully dried, I realized that there were areas that werent cleaned! Im not talking major pet stains or anything, just regular food stains on carpet. Now, at least the one I see everyday at the entrance to my dining room Im going to have to clean it myself or get madder everytime I look at how much all this cost!

Er
Review №94

I scheduled my appointment online and found the website very helpful. All pricing and scheduling options were there which made things very convenient. The technician was professional, friendly and knowledgeable. I’m very happy with the results.

BJ
Review №95

From my initial phone call, to quick service, to a great job done, we are very satisfied with Stanley Steemer. Denzel delivered the service and worked diligently to clean our steps, rug and sofa. He was capable, polite and professional. It was a pleasure having him take care of our heavy cleaning needs.

Ka
Review №96

Excellent job, professional and very pleasant technician.

Br
Review №97

Very professional service.

Ta
Review №98

Carpet still stained but now all the edges are puckered and damaged.

Em
Review №99

Had Stanley Steemer come to clean my sectional, chair and ottoman, this was the second time Ive used them and I am very happy with their service. They showed up on time, were very professional and friendly, left the area clean and dried up any residual water. My furniture always comes out looking new. I would absolutely recommend them to anyone and will be using them again for a deep clean in the future.

Ba
Review №100

The gentlemen were prompt and very professional. They explained everything in a knowledgeable way and then proceeded to do the work in a timely manner. very personable . would hire them again

Information
43 Photos
100 Comments
4.7 Rating
  • Address:620 South St, Holbrook, MA 02343, United States
  • Site:https://www.stanleysteemer.com/location-details/Boston-MA/627?utm_source=google&utm_medium=organic&utm_campaign=gmb_ws
  • Phone:+1 781-682-4292
Categories
  • Air duct cleaning service
  • Carpet cleaning service
  • Cleaners
  • Commercial cleaning service
  • Upholstery cleaning service
  • Water damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
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